Adaptive Compliance Engine (ACE) Features

Adaptive Compliance Engine (ACE)

Enterprise Quality Management System

4.62/5 (21 reviews)

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API
Access Controls/Permissions
Action Management
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Appointment Management
Approval Process Control
Archiving & Retention
Assessment Management
Audit Management
Audit Trail
Automated Routing
Automated Scheduling
Bills of Material
Business Process Control
Calendar Management
Change Management
Code Enforcement
Collaboration Tools
Commenting/Notes
Communications Management
Complaint Management
Compliance Management
Compliance Tracking
Configurable Workflow
Controls Audit
Corporate/Business
Corrective and Preventive Actions (CAPA)
Cost Tracking
Course Management
Customer Complaint Tracking
Customer Database
Customizable Fields
Customizable Reports
Dashboard
Data Import/Export
Data Visualization
Defect Tracking
Design Management
Digital Signature
Dispatch Management
Document Capture
Document Check-in / Check-out
Document Classification
Document Coding & Control
Document Management
Document Review
Document Storage
Document Templates
Electronic Signature
Email Alerts
Employee Portal
Environmental Compliance
Equipment Management
FDA Compliance
Failed Inspection Tracking
Feedback Management
File Conversion
File Recovery
File Sharing
File Transfer
For Engineering Documents
Forms Management
Full Text Search
ISO Compliance
ISO Standards Management
Image Capture
Incident Management
Inspection Management
Internal Controls Management
Issue Tracking
Learner Portal
Learning Management
Maintenance Management
Mobile Access
Multi-Location
Nonconformance Tracking
Operational Risk Management
Optical Character Recognition
Order Management
Periodic Review
Predictive Analytics
Prioritization
Process/Workflow Automation
Product Data Management
Project Management
Quality Assurance
Quality Control
Quality Management
Real Time Data
Real Time Reporting
Real-time Updates
Reminders
Report Templates
Reporting & Statistics
Reporting/Analytics
Requirements Management
Response Management
Revision History
Risk Assessment
Risk Management
Risk Reporting
Risk Scoring
Role-Based Permissions
Root Cause Analysis
Routing
Safety Management
Sarbanes-Oxley Compliance
Scheduling
Skills Assessment
Skills Tracking
Status Tracking
Subcontractor Management
Supplier Management
Supplier Quality Control
Surveys & Feedback
Task Management
Template Management
Tests/Assessments
Traceability
Training Management
Version Comparison
Version Control
Version Rollback
Workflow Management
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API
Access Controls/Permissions
Action Management
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Appointment Management
Approval Process Control
Archiving & Retention
Assessment Management
Audit Management
Audit Trail
Automated Routing
Automated Scheduling
Bills of Material
Business Process Control
Calendar Management
Change Management
Code Enforcement
Collaboration Tools
Commenting/Notes
Communications Management
Complaint Management
Compliance Management
Compliance Tracking
Configurable Workflow
Controls Audit
Corporate/Business
Corrective and Preventive Actions (CAPA)
Cost Tracking
Course Management
Customer Complaint Tracking
Customer Database
Customizable Fields
Customizable Reports
Dashboard
Data Import/Export
Data Visualization
Defect Tracking
Design Management
Digital Signature
Dispatch Management
Document Capture
Document Check-in / Check-out
Document Classification
Document Coding & Control
Document Management
Document Review
Document Storage
Document Templates
Electronic Signature
Email Alerts
Employee Portal
Environmental Compliance
Equipment Management
FDA Compliance
Failed Inspection Tracking
Feedback Management
File Conversion
File Recovery
File Sharing
File Transfer
For Engineering Documents
Forms Management
Full Text Search
ISO Compliance
ISO Standards Management
Image Capture
Incident Management
Inspection Management
Internal Controls Management
Issue Tracking
Learner Portal
Learning Management
Maintenance Management
Mobile Access
Multi-Location
Nonconformance Tracking
Operational Risk Management
Optical Character Recognition
Order Management
Periodic Review
Predictive Analytics
Prioritization
Process/Workflow Automation
Product Data Management
Project Management
Quality Assurance
Quality Control
Quality Management
Real Time Data
Real Time Reporting
Real-time Updates
Reminders
Report Templates
Reporting & Statistics
Reporting/Analytics
Requirements Management
Response Management
Revision History
Risk Assessment
Risk Management
Risk Reporting
Risk Scoring
Role-Based Permissions
Root Cause Analysis
Routing
Safety Management
Sarbanes-Oxley Compliance
Scheduling
Skills Assessment
Skills Tracking
Status Tracking
Subcontractor Management
Supplier Management
Supplier Quality Control
Surveys & Feedback
Task Management
Template Management
Tests/Assessments
Traceability
Training Management
Version Comparison
Version Control
Version Rollback
Workflow Management
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API
Access Controls/Permissions
Action Management
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Appointment Management
Approval Process Control
Archiving & Retention
Assessment Management
Audit Management
Audit Trail
Automated Routing
Automated Scheduling
Bills of Material
Business Process Control
Calendar Management
Change Management
Code Enforcement
Collaboration Tools
Commenting/Notes
Communications Management
Complaint Management
Compliance Management
Compliance Tracking
Configurable Workflow
Controls Audit
Corporate/Business
Corrective and Preventive Actions (CAPA)
Cost Tracking
Course Management
Customer Complaint Tracking
Customer Database
Customizable Fields
Customizable Reports
Dashboard
Data Import/Export
Data Visualization
Defect Tracking
Design Management
Digital Signature
Dispatch Management
Document Capture
Document Check-in / Check-out
Document Classification
Document Coding & Control
Document Management
Document Review
Document Storage
Document Templates
Electronic Signature
Email Alerts
Employee Portal
Environmental Compliance
Equipment Management
FDA Compliance
Failed Inspection Tracking
Feedback Management
File Conversion
File Recovery
File Sharing
File Transfer
For Engineering Documents
Forms Management
Full Text Search
ISO Compliance
ISO Standards Management
Image Capture
Incident Management
Inspection Management
Internal Controls Management
Issue Tracking
Learner Portal
Learning Management
Maintenance Management
Mobile Access
Multi-Location
Nonconformance Tracking
Operational Risk Management
Optical Character Recognition
Order Management
Periodic Review
Predictive Analytics
Prioritization
Process/Workflow Automation
Product Data Management
Project Management
Quality Assurance
Quality Control
Quality Management
Real Time Data
Real Time Reporting
Real-time Updates
Reminders
Report Templates
Reporting & Statistics
Reporting/Analytics
Requirements Management
Response Management
Revision History
Risk Assessment
Risk Management
Risk Reporting
Risk Scoring
Role-Based Permissions
Root Cause Analysis
Routing
Safety Management
Sarbanes-Oxley Compliance
Scheduling
Skills Assessment
Skills Tracking
Status Tracking
Subcontractor Management
Supplier Management
Supplier Quality Control
Surveys & Feedback
Task Management
Template Management
Tests/Assessments
Traceability
Training Management
Version Comparison
Version Control
Version Rollback
Workflow Management
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Adaptive Compliance Engine (ACE) Feature Reviews

21 reviewers had the following to say about Adaptive Compliance Engine (ACE)'s features:

Jency K.

ACE Implementation and Features

2019-04-15

The easily configurable nature of ACE, combined with their Analytic Reporting capability and collaborative functions makes ACE a very good product.

Pros

The features are an endless possibility: - Chat functionality - Group chat per record and custom defined groups with history - Ease of creation and transitioning of records and capture of data - Acts a good document repository - Configurable workflows - Live Scribe and saved Scribe notes feature - Very succinct and user friendly dashboard - Strong Analytics reporting capability with export functionality - Step-wise configurable inapp notifications and email notifications - Task alerts - Role based access restrictions and permissions - Audit Trail - API The Implementation team is very knowledgeable and responsive.

Cons

ACE: The tool is great but they need the following basic improvements: - a robust and above par PDF rendition capability - Customization Dashboard (to include company specific branding) - Customization of system notifications (to include company branding and remove ACE) - Alerts for Group Chat - Intuitive record creation and parent-child relational DB structure - more configurable permissions around Scribe functionality

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Zhussipbek M.

Very Intuitive Software Platform for document management in Pharma Industry

2021-03-16

Overall, ACE meets the good documenting practices for regulatory organizations to comply with GMP regulations.

Pros

ACE was very easy to use and to maintain a detailed and accurate recording of activities and results on quality control tests.

Cons

In the case of mistake during performing the test, the manual explanation was required to enter. The ACE system could be improved if the possible reasons could be provided as options to choose including the 'other' option as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris S.

ACE Review CAS

2019-04-11

Easy to setup dashboard to monitor close out of documents. Allowed for easy management of all quality related documents.

Pros

It’s very intuitive and easy to change workflows when required.

Cons

Not we’ll known in the market, so required a lot of explanation of function etc to our clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Hospitality company, 1001-5000 employees)

ACE is the Best....Period.

2019-04-15

I worked on front end configuration, and even developed a continuous, real time employee performance review framwork that preserves supervisor/employee conversations and was (of course) paperless.

Pros

It is the type of system that becomes your most trusted system of use and record; and which is a force multiplier for efficiency, speed of information, knowledge preservation, document management, SOP development, and countless other activities particular to your industry.

Cons

There was nothing that I don't like about ACE.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Biotechnology company, 10001+ employees)

ACE is good for industry which can provide different modules together

2019-04-11

My overall experience was very good. This software is compliant with all industry regulations and can be easily optimized. There are many occasions I got some issues, they are fixed quickly to suit the process.

Pros

ACE is very unique software which can be used to write/initiate records/deviations and at the same time this software can be used for Material Management & QC Sample Management.

Cons

As far as in my experience with ACE, change control initiation was little complicated and can be optimized more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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August S.

A really solid SaaS Quality Management System

2016-08-06

The best feature of ACE is the seamless integration of document control and the quality management system.

Pros

The seamless integration of document control makes the software really easy to deploy and it is not expensive relative to some other competitors: Sparta System's TrackWise(TM), Oracle Agile (TM), MasterControl(TM), Documentum(TM), OpenText(TM) etc.

Cons

The software is a relatively new offering compared to the other competitors, that being said, I wouldn't consider this to be a major disadvantage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Adaptive Compliance Engine (ACE)

I strongly recommend this software, I have used other competitors products (I have been in the pharmaceutical industry for nearly 30 years), I have never seen a system as easy to use and as powerful as this one.

Source: Capterra
Helpful?   Yes   No
Read more
Sara M.

Review of ACE from a QC Microbio Intern

2019-04-19

Being able to access all of this data is critical in the digital age.

Pros

It also allowed for filtered searching and exporting of results which helped when gathering data across many tests.

Cons

The forms were easy to fill out but difficult to go back and change once submitted.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Pharmaceuticals company, 51-200 employees)

ACE in a GMP environment

2019-05-17

Enormous increase in efficacity to manage documents. Easy to obtain KPIs.

Pros

Ease to use Dashboards and direct status of each documents and workflows Cloud based

Cons

Configuration is not simple in order to have workflows that are fully GMP.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Biotechnology company, 201-500 employees)

ACE Review

2019-03-21

Complaint handling, inspection management.

Pros

Ease of installation, validation and use. Support staff are quick to respond to any requests.

Cons

Lots of options, not a fault at all, but requires a good deal of URS development.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
SUPRIYA R.

ACE review

2019-04-11

I like that although it take a little time and effort to get used to this format, it becomes user friendly as you use it.

Pros

Ease of moving status of a document. 4.

Cons

Specific place holders/options for root cause is required. 5. Workflows are tedious to read.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Pharmaceuticals company, 1001-5000 employees)

A relatively simple QMS system to use

2019-04-11

Initially, it seems difficult but after some time, it becomes easier.

Pros

Specific to QMS and QMS-related activities only.

Cons

It would be helpful if there is a drop down quick help box instead of going through the Help Section and to find yourself in a big pool of information (which you need to search again).

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sharlin A.

User friendly platform

2019-05-15

It is a good platform to use for its user friendly approach and all-in-one type of environment

Pros

The search feature gives you easy access to documents being searched.

Cons

I wish we could link all documents related to a specific equipment by simple selecting an equipment number as opposed to individual protocol or document numbers.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Faizan S.

ACE Pros and Cons

2019-04-10

ACE is a very user friendly software which allows you the flexibility to carry out multiple processes on a single platform which is otherwise done through systems like Trackwise, SAP, LIMS, etc. making it very easy and convenient to use

Pros

- ACE software is a one stop for maintaining, modifying, and issuing controlled copies of any kind of documents with audit trail - ACE has functionality to carry out transactions like SAP inclusive of work orders and change controls making it easier to - ACE also keeps a track of all deviations and CAPAs which help to easily attach as a child record to the Master Batch Record (MBR) since they all are in the same platform - Keeps record of purchase orders, raw material specs, and different certificates that are associated with materials and equipment therefore making the inventory process easy - ACE allows to easily carry out User Required Specs, Functional Required Specs, Risk Assessments and System Impact Assessments on systems through its simple to use workflow and interface

Cons

ACE can be used as a dropbox to store all documents regarding a project but this was not successfully implemented as it required a different workflow

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Adrienne O.

ACE

2020-10-13

Overall, a really great tool for small companies or those who just want a secure, easily searchable system for storing their electronic documents.

Pros

An economic option and great for small companies that are implementing an eQMS for the first time. Great for companies that are just looking for an eDMS.

Cons

Improvement needed in the more advanced eQMS features that go beyond document control, such as the audit module.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Biotechnology company, 201-500 employees)

Great web-based QMS

2019-04-11

Pros

Web-based, so you can access documents from anywhere on any platform. Simple UI that is intuitive and easy to navigate.

Cons

Electronic batch record support was a work in progress when I last interacted with it day-to-day, but that was a minor thing. This is very good software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Pharmaceuticals company, myself only employees)

One stop shop

2019-04-11

Using Ace solved the problem of buying, integrating and maintaining multiple systems for necessary compliance. One password, one system.

Pros

One stop shop for your compliance needs - authoring of sops, training compliance, capas ,etc.

Cons

There were no cons from my usage perspective.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 11-50 employees)

Clean interface and easy to use

2019-04-25

ACE made it easy to take everything digital and stop using old paper validation systems

Pros

ACE is very intuitive and easy to use while still offering all the functionality you need.

Cons

If you don’t have a technical background configuring the workflows could take getting used to but it is a very simple UI and easy to learn.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary S.

Extremely easy to use

2020-11-13

Pros

It is the most essential product to have when running any kind of industry since it precisely keeps track of your every single process and documents it all so you would just need to focus on running your business!

Cons

It could take just a little time to get used to the system which is the case almost everyone new.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan M.

Experienced User

2019-04-22

Pros

I appreciated that easy-to-use interface and the ability to quickly find information I was looking for.

Cons

The search function could be improved, possibly with a context algorithm or systematic related keyword search.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Cynthia K. S.

Highly Recommend this Software

2019-04-15

I have had nothing but great experience with ACE since we first implemented out first workflow in January of 2016.

Pros

Easy customization, can be used for any QSM, in any type of industry.

Cons

This is something that I like the least, but think it would be great to have: drag and drop when creating workflows instead of using the variables.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Katie S.

ACE review

2019-04-11

Pros

Easy to navigate. Allowed me to effectively find SOPs and notified me when training was due.

Cons

Took some time to learn, but after this initial factor it was a good software program to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more