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Adobe Acrobat Sign Logo

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Cloud-based eSignature solution

(19)

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Adobe Acrobat Sign Features

Features Summary

Functionality

4.5

/5

1.2K

Total features

46

4 categories

Adobe Acrobat Sign features

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Approval Process Control
Archiving & Retention
Audit Trail
Authentication

Common features of Remote Work software

@mentions
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Assignment Management
Calendar Management
Collaboration Tools

Price starts from

22.99

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

1.2K

Price starts from

22.99

Per month

Total Features

46

Unique features

  • Document Templates

  • Remote Access/Control

  • Template Management

  • Real-Time Notifications

Functionality

4.7

/5

8.5K

Price starts from

10

Per month

Total Features

70

Features in Common

40

Unique features

  • Activity Tracking

  • Forms Creation & Design

  • Proposal Generation

  • Tagging

Functionality

4.7

/5

2.7K

Price starts from

12.99

Per month

Total Features

26

Features in Common

23

Unique features

  • Audit Management

  • SSL Security

  • Document Analytics

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Reviewers who mentioned features said:

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Colton B.

Computer & Network Security, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very Easy to Sign Documents

Reviewed a year ago

I have never ran into any issues while using this software. I would definitely recommend this product.

Pros

It's extremely simple to sign PDFs and other documents. It's not expensive and it comes from a trusted company, Adobe, that has been around for a long time.

Cons

There isn't anything in particular that I didn't like about this application. Applying you're digital signature is very simple with this software.

EJ
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Elliot J.

Performing Arts, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Customer service was awful

Reviewed 3 years ago
Pros

The product can be easy to use for basic functions of just getting people to sign a document. As soon as you start needing slightly more advanced features like witness signatures, or modifying an agreement after it has been sent it becomes a nightmare.

Cons

The Adobe Sign trial was a nightmare, and the customer service has been even worse. I needed to get my documents signed by over 20 people and also witness signed too. The witness signature process was confusing at best. I then had an issue whereby I couldn’t cancel an agreement that had been sent, and it took nearly an hour on customer support for the agent to suggest using Chrome instead of Safari,...

MT
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Maria T.

Public Relations and Communications, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Upgrade your document workflow with Adobe Sign!

Reviewed 3 months ago

Adobe Sign has been a game-changer for my business, saving me time, reducing paperwork, and improving efficiency across the board. Their form builder and online signature features helps you to streamline document workflow and achieve greater productivity!

Pros

Adobe Sign's online signature features have simplified the signature process for me. No more printing, signing, scanning, and emailing documents back and forth. With Adobe Acrobat Sign, recipients can sign documents electronically. And with advanced authentication such as password protection and two-factor authentication, I can rest assured that my documents are secure and legally binding.

Cons

There was nothing I disliked about Adobe Sign.

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David C.

Religious Institutions, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Helpful if everyone is on the same page

Reviewed 3 years ago

Overall, I was able to get several folks to sign this way, but still had to have a print option for some folks who had difficulty navigating the technology.

Pros

I loved the ease of navigating various PDFs and fields within the PDFs. It was also very easy to send out the emails to get folks to sign.

Cons

I had difficulty getting folks who don't use Adobe to appropriately sign documents on some devices. Also, once you finalize a document, it is very difficult to change anything.

VG
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Valerie G.

Food Production, 501-1,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Electronic sign

Reviewed 21 days ago

Great tool just had to watch a video to understand

Pros

I liked that I can sign for things and not have to print it, then scan it and send it in.

Cons

It does take some time to get use to and set it up.

AW
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Amanda W.

Medical Practice, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good experience with Adobe Sign

Reviewed 2 years ago

Adobe Sign is a very user friendly and efficient e-signature platform! Although if you aren't already using Adobe Cloud for other features then it might not be the most cost effective option out there.

Pros

Ever since the beginning of COVID we've had team members working remotely from home who needed to be able to securely capture signatures and this electronic option is a great option. The e-signature tool is easy to use, has a quick turnaround time, and is super convenient, especially since it allows the signer to use a mobile device.

Cons

I wish there was the capability to edit something after it has already been sent. While I really appreciate that it allows you to send a document to multiple signers, if I forget to click the "Complete in Any Order" button prior to sending then I can't go back and update it. Instead, I have to wait for 10+ signers to complete everything in order, which takes much longer.

EL
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Emil L.

Health, Wellness and Fitness, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Adobe Acrobat Sign: The all-in-one e-signature solution

Reviewed 2 years ago

I have been using Adobe Acrobat Sign for a number of months, and I've found that it has significantly increased the effectiveness of our document signing procedure. Even our newest employees found it simple to learn how to use it because of the user interface's simplicity and intuitiveness. E-signature integration into our existing workflows has been made possible by Adobe's products' strong relationship...

Pros

As a user of this product, I must say that I was incredibly pleased with its quality and effectiveness. This product surpassed my expectations in every way, including the ridiculously minor details and the overall message I wanted to deliver. I would enthusiastically advise it to anyone in need of a similar solution because it was a joy to use. This product's attention to detail was one of the things...

Cons

There are a few aspects of UserTesting that, as a user, I haven't really liked. I've found that not all tasks are a good fit for me, which has been one of the biggest disadvantages. The platform offers a lot of ways to make extra money, but there have been times when the tasks were unrelated to my interests or areas of expertise. The fact that UserTesting might not work for all kinds of businesses...

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Verified reviewer

Financial Services, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Adobe Sign creates huge business benefits for us.

Reviewed a year ago

Adobe Acrobat Sign is amongst the top options , through which my department collects signatures from customers of my company.

Pros

I love Adobe Signs user-friendly and intuitive interface and I think it makes the signature collection process a lot easier. This applies not only to me but also to my colleagues and our customers. The software has proven to be a major time-saver for my team, eliminating the hassle of dealing with paper forms, manual handwriting, scanning, and sending them back and forth. Now, the signature collection process is as simple as a few clicks. The seamless integration with mobile devices such as phones and tablets enhances our overall efficiency. Additionally, the beauty of Adobe Sign is that they instantly generate secure records of signed documents, alleviating any need for maintaining physical copies.

Cons

I like to see Adobe Sign offer more comprehensive analytics. For instance, having access to analytical information such as the number of times a contract document was viewed, the duration of each page view, and the device type used by the customer to sign would significantly improve the quality of the audit trail for electronically signed documents.

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Halimatun Z.

Accounting, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Go paperless with Adobe Sign

Reviewed 3 years ago
Pros

It's relatively simple to sign it with e-signature to a document or contract, which aids in the audit process, and all the documentation can be tracked easily. It can be delivered through email and signed by anyone, regardless of whether they have an Adobe account or not. It is also simple to use, allowing you to create reminders for signatures and can be emailed to different persons in any manner you choose.

Cons

The storing procedure after signatures have been finalized can be a little annoying since the document will not enable you to save all the paper or retain the certification unless you do so in a particular fashion. It also prevents the document's name from being altered, which might be inconvenient.

YN
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Yaseen N.

Information Technology and Services, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great tool for signing, limited for customizing templates

Reviewed 3 years ago

Overall it is an excellent tool for signinute but it needs improvements in customizing area.

Pros

It is performs excellent with the core functionality which is the signing part with multiple ways in signing from the phone, laptop, draw your signature also you can protect your document with passwords and reflect the status of document to another platforms such as salesforce.

Cons

There are two main limitations that bothered me while using it within multiple projects, mainly in salesforce projects the first one is the limitation of customization for the template for example you cannot include related tables inside the template for custom objects using merge mapping which drive the customers to purchase other tools to rid of this limitation, the second limitation is customizing the email content such as including dynamic footer includes HTML.

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Samuel S.

Nonprofit Organization Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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A Must-Have for Remote Work!

Reviewed 2 years ago

I started out using this to replace we signatures when I wasn't in the office, and now I use it for all signing, even when I am in the office and right near a copier.

Pros

Tired of people typing their name in a font that looks like handwriting and thinking that constitutes a signature? Adobe Sign lets you distribute (and create) documents for any number of signers and then distribute it to them all at once or in an order you specify. The recipients get a link emailed to them, they do not need to install software, and you can track the progress through each step. At the end, you get a secured document and an audit report with a timestamp and IP Address of each signer - all neatly saved in Adobe's Document Cloud.

Cons

Outlook Plug-ins can cause problems, integration with OneDrive in the Android environment is challenging.

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Verified reviewer

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Keep your documents and books on the go!

Reviewed 5 years ago

It is extremely easy to learn. Very short learning period. Keep in mind to update your files after you work on them, so when I check them from another device, you can pick where you left off.

Pros

It is so easy to read and share documents across devices thanks to Adobe Document Cloud. I am able to start reading and annotating a document on my tablet and I can pick up where I left on my laptop at work without an issue! I also put cookbooks, any ebooks and visuals in pdf form on my Adobe Document Cloud for easy accessibility. I access my recipes on my tablet while cooking in the kitchen and keep checking on my phone if my tablet battery dies. It is so easy to use!

Cons

There is literally nothing wrong with this software. It is quick to upload a document to a cloud. It never crashed for me or gave me a hard time on any kind of device. I use this software on PC, tablet and smartphone.

TV
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Taylor V.

Computer Networking, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Remote, Secure, and verified!

Reviewed 2 years ago

Hands down, its easy, fast and verified! Overall it makes my contracts for my business legit and keeps me going on a day to day basis.

Pros

The remote access, the verified signatures and the ability to trust and know I’m getting what I need and it be trustworthy.

Cons

My only con is the price, but the old saying goes you get what you pay for and I’m willing to make that sacrifice for my independent business!

JB
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Joanne B.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Adobe Acrobat Sign is wonderful to work with

Reviewed 3 months ago

My overall experience of working with Adobe Acrobat Sign is positive. Working with this product has made emailing, electronically signing and managing all of our documents very easy.

Pros

What I appreciate most about Adobe Acrobat Sign is the ease of the product, and being able to keep track of signatures still needs and when a customer has viewed document.

Cons

What I like least about Adobe Acrobat Sign is sometimes there is an error with the document I am working on and I need to start the document set-up over again.

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Troy B.

Health, Wellness and Fitness, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Adobe Acrobat Sign is the another GREAT Adobe program

Reviewed 2 years ago

Adobe Acrobat Sign is great for document storage as it keeps everything you could need in one clean aesthetically pleasing digital space. For my job it is critical to have access to the best remote access and control options and Adobe Acrobat Sign is excellent for working from home.

Pros

Adobe Acrobat Sign is great for document storage as it keeps everything you could need in one clean aesthetically pleasing digital space. For my job it is critical to have access to the best remote access and control options and Adobe Acrobat Sign is excellent for working from home.

Cons

There aren't too many features I did not like about this software as it is quite simple and straightforward.

GR
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Gregg R.

Staffing and Recruiting, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Good Signing tool - Ridiculous price increases and predatory sales team - Horrible support.

Reviewed 4 years ago

Overall our experience in dealing with Adobe on this was horrible. They purchased our account when they bought Echosign. They immediately started raising prices. When we had an accidental overage (which we received no system warnings we were approaching or had crossed) we received an email that led to phone calls in which they politely informed us that we owed them ridiculous amounts of money (...

Pros

It's easy to tag your docs, send them, get them signed, manage your library and templates, and find things when you need them.

Cons

Support via Zen Desk is ridiculous. If you have a time sensitive issue forget it. It's a "zendesk" black hole and they can take days to make an initial and usually unhelpful reply. the more you explain your problem, you find different agents responding and be repeating yourself over and over. they will keep switching agents on you so there is no continuity of resolution. In the end, you will likely come up with a workaround to your issue long before Adobe "support " gets you an answer.

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Maryorie H.

Education Management, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Adobe Document Cloud tool to store, search and view files on the internet.

Reviewed 6 years ago

In my daily research work I used many PDF files, of different sizes (from very large books, to articles or extracts of few pages), which can be stored through this tool, and each time the use is required. from those files it is easy to access through the icon on the screen to search for them, without having to affect the capacity of the computer equipment. Stored files can be shared with groups of jobs and can even be sent to others for reading. It provides quiet and security in terms of stored documents, and does not allow other people on the Internet to have access to them without proper authorization.

Pros

Adobe Document Cloud is a very useful tool for storing, searching and viewing digital files on the internet, and integrates with Adobe in different versions for desktop PCs such as Acrobat DC, in addition to mobile and web applications, such as Fill & Sign, PDF, among others. The Adobe Document Cloud allows both people and organizations through digital documentation to work faster, with the lowest...

Cons

As users of Adobe Document Cloud I really have nothing to object to the use of the program, possibly the failure that has occurred to me in some opportunities is that once I was disconnected for lack of update, and did not let me update, but solve it and I continued working without any problem, and I have not lost the information that I have stored.

SO
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Sarah O.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Makes my job so convenient!

Reviewed 4 years ago

Adobe Sign has made my job and life much easier when it comes to signing documents. I work remotely without a printer/scanner, and travel quite frequently, so it would very inconvenient to add signatures to documents without this software. Adobe Sign has saved me a lot of time, energy, and frustration throughout the years!

Pros

If you and/or your supervisor have to sign a lot of documents, you need to have Adobe Sign. I love that you can save multiple signatures so you can drop in the appropriate one into a document. The backgrounds are also clear, so the signatures will go across/over the signature line, making it appear like a real-life signature. It's so much more convenient to do rather than printing out a document and having to scan it back in, which is sometimes not possible if you're traveling or do not have access to a printer/scanner.

Cons

Occasionally if you drop a signature into a document and click save, you can't remove it. So a few times I've had to close out a document and re-open it, then re-add the signature. That may just be a glitch though because this only happens to be occasionally. Other than this small glitch, I can think of no other negatives of this software.

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Grant M.

Financial Services, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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It works well and is way cheaper than DocuSign

Reviewed 2 months ago
Pros

Uploading documents and creating templates are really easy. I haven't explored any kind of automation yet, but I've got an online form I can have anyone complete, I can set passwords when sending out documents, I can have my brand on things (it's always co-branded with Adobe), I get email confirmations when I send documents and when something is signed, the audit trail comes with the document in the email I receive after signing, and in general it's pretty easy to set up and use.

Cons

There's an 'old version' of how documents are read and edited, and a 'new' version. Sometimes it'll automatically open a document to be edited in the old version, so you essentially need to learn two different layouts for editing documents. The support when I was trying to subscribe were clearly non native English speakers and it was a bit of a pain, but all good once set up.

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Jason Taylor F.

E-Learning, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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E-Signing The Way You Want It

Reviewed 4 years ago

First the goal was to get contracts for e-commerce (when credit card webforms and hyperlinked terms wouldn't cut it for certain size engagements). But then it became a tool to collect policy acknowledgement forms, extend offer letters, etc. Now that folks (almost everyone) is remote, it is the solution to almost every problem that needs a signature.

Pros

I appreciate the e-signing features, particularly the ability to reassign and delegate. The audit trails aren't just appended to the end of executed documents, but can also be viewed in real time from the Manage dashboard. Sending out for signatures gives you numerous options on CCing to endless recipients, specified fields, specified order, etc. The integration/webhooks are pretty snazzy as well and compliment basic e-commerce storefronts. I'm a huge fun of the webforms (they used to be called widgets) making ready to go agreements very accessible via link or embed code.

Cons

As much as I like the webforms, I do have two gripes with them. 1. Once you create a webform, you can go back and move fields around but you can't ever change who is CC'ed on them. The easy solution is to always CC a "group" or "alias" and add/subtract folks as needed, but it is a bit cumbersome. 2. There are limitations to the conditions/formatting of the fields, particularly in blank entry text fields. Otherwise, a solid product all around.

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Verified reviewer

Legal Services, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Powerful but expensive for the paid (non-bundled) version

Reviewed 2 years ago

Works well if you only need limited features.

Pros

It is fairly easy to use, and nice that it is bundled together with Adobe Acrobat. Works great if you simply need a single document signed by a single user from time to time.

Cons

Unfortunately, for some of the features that are needed for power users, the version that is bundled with Adobe Acrobat is not sufficient. The paid version (for a few extra important features) is very expensive. I would love to see the full featured version bundled with Adobe Acrobat, or to provide Adobe Acrobat subscribers with a discount on the full version.

JM
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Jennifer M.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product - highly recommend!

Reviewed 2 years ago

I have not had ANY issues with Adobe Sign the entire 2+ years I have been using it and I use it almost on a daily basis and often multiple times a day. Adobe offers great features and makes document signing safe and secure.

Pros

Adobe Sign is very user friendly and I love the fact that I can quickly upload what I need into the program, insert the signature and date boxes and get it sent out to my students. The fact that students can review and sign the documents from their phones makes for a very efficient product. I also love the document storage feature. I have had to find student records that were signed two years ago and they remain stored for easy access.

Cons

The only feature that I don't particularly like with Adobe Sign is the way the text boxes work in the documents. But, I have found the same issues in other similar programs as well. I am referring to when people type into the boxes, the font can get extremely small with the more they type. I really don't know how this could be fixed - maybe a feature that works more similarly to a word processing document that allows typing in multiple lines while preserving the font size. I don't use this feature anymore because of this issue, but continue to LOVE Adobe Sign for its other features.

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Verified reviewer

Construction, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Modernity and Ease

Reviewed 3 years ago

Overall, Adobe Sign has made my work process much faster and simpler and it has been truly so helpful and effective. I think there are many great features within the software so you can really make it work for you however you may need. Although pricey, the software really optimizes workflow on another level.

Pros

Adobe Sign really helps to streamline workflow because it is very effective, and easy to use. If you work with documents that need signatures at all, Adobe Sign is pretty much a must. It is very easy, and fast, to send a document off for signature and then be notified once it is signed. Adobe Sign also has a feature where the document can be sent through various approval levels and be re-routed according to a formula that you can modify—so if a document ultimately needs to be approved by three people in a hierarchical order, you can set it up in Adobe sign to be sent to the first approved and so forth. Another great feature is the ability to actually edit and draw your signature as it would look had you signed it in person, instead of just having a cursive type font.

Cons

There aren’t any major downsides to this software, I think the main downside would be that it is a little pricey so if you want to get the software for multiple people in your company it may be pushing the budget. But, the features and increased efficiency are worth the price in my opinion.

MN
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Michelle N.

Financial Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cazle Mortgage moves quicker with Adobe Acrobat Sign

Reviewed a year ago

My overall experience with Adobe Acrobat Sign is positive. It is easy to use and efficient for clients who work remotely and travel for work. Adobe Acrobat Sign also intrates with our loan management system.

Pros

Adobe Acrobat Sign allows documents to be delivered digitally to clients. It is mobile since many people work remotely. It is user-friendly for clients and customers and Loan Officers.

Cons

A negative about Adobe Acrobat Sign is its cost. The cost can be high for my company that uses it on a regular basis.

JH
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Joshua H.

Education Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Good features and functionality let down by constant bugs and horrific technical support

Reviewed 4 years ago
Pros

When it works, it works well. Basic templates work well, but for large documents it's more trouble than it's worth.

Cons

The less senior support team are extremely bad, we have daily occurrences of bugs transposing fields and emails going missing , as well as making back end breaking changes to mail templaters without sending out any comms No ability to export templates. Ability to create templates with tokenised markup in fields for example {signer1:prefill:txt} however we have been told it's better to use the...