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Agiloft vs HoneyBook Comparison

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Overview

5-Time winner of PC Magazine "Editors' Choice Award" and Spend Matters "Value Award", Agiloft is heralded as "the most customizable...

Category Leaders

HoneyBook is a client management tool designed for small business owners and freelancers to help manage and process payments,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

33

5

4

3

2

1

30

2

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

557

5

4

3

2

1

488

46

13

5

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Having a system that fit our business model was important, and I went through a lot of tools before I settled on AG. By far the strongest aspect of Agiloft is its ease of customization.
Lumina has been using Agiloft (and its predecessor SupportWizard) for 7 years, for issue tracking, and customer support. We have found it outstanding in its flexibility, ease of use, and reliability.
Agiloft has always been quick to solve the few (if any) problems that have occurred, and they are happy to help customize the product to better align with my organization's needs.

Pros

Honeybook is an amazing software because it allows me to organize and keep track of all my bookings and projects in a nice, clean manner.
I am also a big fan of most all of the templates that they provide for you to help set your business up for success.
I love being able to manage contracts, invoices, proposals, bookkeeping, and client communication all in the same platform. The concierge service is fantastic as well.

Cons

Some of it can be very confusing to someone who doesn't understand business flow.
Understanding the relationships between tables when setting up new fields and revising user permissions can be confusing.
It is a little bulky and for old school sales, it tends to be a little difficult to maneuver from section to section.

Cons

I hate myself for not trusting Honeybook sooner. So much grief and agonizing over my "DIY contract & invoicing system" so many wasted hours and sleepless nights.
Buggy, intermittent problems coupled with poor tech suport.
I also with it would sync directly to ical. I hate having to make it use google becuase if google runs out of space it doesnt tell me and then i have a calendar issue.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features72
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Routing
  • Availability Management
  • Billing & Invoicing
  • Billing Portal
  • Business Process Automation
  • Buy Side (Suppliers)
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Canned Responses
  • Change Management
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Completion Tracking
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Library
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Deadline Management
  • Debit/Credit Card Processing
  • Design Templates
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Response Control
  • Employee Scheduling
  • Event Scheduling
  • Expense Tracking
  • FAQ
  • Facility Scheduling
  • File Sharing
  • For Mac Devices
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forms Automation
  • Forms Management
  • Full Text Search
  • General Ledger
  • Government Contracts
  • Group Scheduling
  • Hourly Billing
  • IT Asset Management
  • In-Person Payments
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Knowledge Base Management
  • Knowledge Management
  • Lead Generation
  • Lead Management
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • No-Code
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Payment Processing Services Integration
  • Pipeline Management
  • Pre-built Templates
  • Problem Management
  • Process Modeling & Designing
  • Project Billing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Proposal Generation
  • Proposal Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • RFP Management
  • Real Time Notifications
  • Real-Time Chat
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Referral Tracking
  • Release Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Escalation
  • Response Management
  • Room Booking
  • Rules-Based Workflow
  • Sales Pipeline Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Sell Side (Customers)
  • Service Level Agreement (SLA) Management
  • Signature Management
  • Social Media Integration
  • Source Tracking
  • Specialty Contracts
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Task Planning
  • Task Scheduling
  • Tax Calculation
  • Team Collaboration
  • Template Management
  • Templates
  • Third Party Integrations
  • Time Tracking
  • To-Do List
  • Version Control
  • Web-based Deployment
  • Whitelisting/Blacklisting
  • Workflow Configuration
  • Workflow Management
  • Total features135
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Routing
  • Availability Management
  • Billing & Invoicing
  • Billing Portal
  • Business Process Automation
  • Buy Side (Suppliers)
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Canned Responses
  • Change Management
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Completion Tracking
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Library
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Deadline Management
  • Debit/Credit Card Processing
  • Design Templates
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Response Control
  • Employee Scheduling
  • Event Scheduling
  • Expense Tracking
  • FAQ
  • Facility Scheduling
  • File Sharing
  • For Mac Devices
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forms Automation
  • Forms Management
  • Full Text Search
  • General Ledger
  • Government Contracts
  • Group Scheduling
  • Hourly Billing
  • IT Asset Management
  • In-Person Payments
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Knowledge Base Management
  • Knowledge Management
  • Lead Generation
  • Lead Management
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • No-Code
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Payment Processing Services Integration
  • Pipeline Management
  • Pre-built Templates
  • Problem Management
  • Process Modeling & Designing
  • Project Billing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Proposal Generation
  • Proposal Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • RFP Management
  • Real Time Notifications
  • Real-Time Chat
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Referral Tracking
  • Release Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Escalation
  • Response Management
  • Room Booking
  • Rules-Based Workflow
  • Sales Pipeline Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Sell Side (Customers)
  • Service Level Agreement (SLA) Management
  • Signature Management
  • Social Media Integration
  • Source Tracking
  • Specialty Contracts
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Task Planning
  • Task Scheduling
  • Tax Calculation
  • Team Collaboration
  • Template Management
  • Templates
  • Third Party Integrations
  • Time Tracking
  • To-Do List
  • Version Control
  • Web-based Deployment
  • Whitelisting/Blacklisting
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations19
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations79
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier