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Agiloft Features

Features Summary

Functionality

4.7

/5

32

Total features

78

4 categories

Agiloft features

API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Approval Process Control

Common features of Contract Management software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Audit Management
Audit Trail

Price starts from

65

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.7

/5

32

Price starts from

65

Per month

visit website

Total Features

78

Unique features

  • Change Management

  • Availability Management

  • Live Chat

  • Customizable Reports

Functionality

4.7

/5

6.6K

Price starts from

10

/user

Per month

visit website

Total Features

24

Features in Common

16

Unique features

  • Document Review

  • Document Analytics

  • Authentication

  • Status Tracking

Functionality

4.5

/5

753

Price starts from

ic-pricetag

No pricing info

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Total Features

47

Features in Common

33

Unique features

  • Mobile Signature Capture

  • Web Forms

  • Single Sign On

  • Multi-Party Signing

Common Agiloft comparisons

Agiloft logo
Icertis Suite logo
AgiloftvsIcertis Suite
Agiloft logo
Conga Contracts logo
AgiloftvsConga Contracts

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A fantastic product with exceptional functionality and adaptibility

Reviewed 2 years ago

You can see why Agiloft is the industry benchmark due to the extensive adaptability and functionality. Unless you have a proficient dedicated IT in-house support who can setup the system, you will have to invest in some time at the start along with Agiloft to customise to your liking. I think most companies do not use even 50% of Agiloft's capabilities. Good product.

Pros

We use and trial a lot of software for either our own use or clients. Agiloft is by far the most advanced contract management software out there. It is more than just CMS. We liked the ability to White label it for clients either directly in-house or through the client portal managed by us. For an administrator, the functionality and customizable process and table flows are excellent. For the UI...

Cons

Unlike virtually all of it's competition, it is not really a drag and drop type environment in the true sense. Some of the UI screens can seem too busy/cluttered but that did not bother me. I would say that, similar to others, you need a stakeholder to be married to this product. This means that they become familiar with the interaction with tables when new fields are setup and the permissioning.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly customizable and affordable system with excellent customer service

Reviewed 5 years ago

PROS: Agiloft especially excels at scalable customization, fair pricing and customer service. All the staff I've encountered at Agiloft (not just the initial sales contact), from the implementers to the billing staff, have been responsive, friendly and helpful with a "can-do" positive attitude. They are a professional, dependable service-oriented team. Billing with Agiloft has always been very fair...

Pros

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Cons

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Budget-friendly CLM Tool

Reviewed 10 months ago
Pros

It's a very good Contract Lifecycle Management tool. Contract or DPA templates can be easily updated and customized. Agiloft has capability to integrate with ServiceNow and Oracle, which helps to build a cohesive Source to Pay process. It also has capabilities to build a Security module for vendor vetting. Generating and assigning tasks are a good add-on.

Cons

The UI can use a lot of improvement. A lot of the simple steps are unnecessarily complicated. Building a Procurement process gets a bit messy since Agiloft is not advanced enough to integrate multiple process (like Sourcing, Legal, Privacy, Security, etc.) is a smooth way.

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  • Ease of use
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Best software purchase I've ever made

Reviewed 10 years ago

I don't want to sound over the top, but I have nothing but good things to say about Agiloft. As a rapidly growing company we had many manual processes which needed to be automated. Having a system that fit our business model was important, and I went through a lot of tools before I settled on AG. By far the strongest aspect of Agiloft is its ease of customization. Literally all customization is point...

Pros

- Ease of customization - Everything is point-and-click and easy to understand. We have not had to write any code, yet we're integrated with several other mission-critical systems within our business. - Ease of use - Even our fairly non-technical users find AG easy to pick up, and with light training are productive immediately. I attribute some of this to the user interface, but even more of it to...

Cons

This is not a con, but my only advice is to find a champion for the project internally who understands the business processes you're wanting to implement in AG, and who has the time to focus on the project. Don't be afraid to implement what you need, and then tweak over time as requests come in - you'll rarely get everything right in a first pass and you'll get the best feedback after a minimal process has been in the users' hands for a week or two.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Versatile system offering easy and quick customization

Reviewed 7 years ago
Pros

The overriding advantages of Agiloft's product/company: 1) It can be customized to do almost anything with almost no programming, and quickly: truly a system designed for users to modify. This supports living process that increases adoption rate and reduces operational errors. 2) It is possible to create and maintain the system and its customizations with a very small commitment of staffing because the customization method is very efficient and largely self-explanatory. 3) The support is excellent: failures and bugs are addressed promptly and software updates containing bug fixes are delivered much faster than industry average.

Cons

1) The user interface is dated looking. This is a minor issue since the simplicity helps with the ease of configuration and does not get in the way of functionality. 2) The organization of the user interface is around data rather than process. Process needs are fully accommodated, but the data-driven approach means that processes that access more than one data type can be more difficult to implement or represent on-screen to users. However I have not come across any customization that could not be made with the system. 2) Sparse documentation. Some of the more advanced features as well as effective tuning require support or professional services even though they are not difficult to implement.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Agiloft is my Co-Worker

Reviewed 2 years ago

Having all the company agreements at my fingertips has been fantastic! The implementation went very smooth and we are starting to implement new features (enhancing our clause library and providing access to 3rd parties to create their own agreements).

Pros

I refer to Agiloft as my co-worker because of the time savings it provides when I've been requested to provide information on a particular agreement or co-worker, as well as the time savings in drafting and finalizing agreements by using the Clause Library and Work-flows. The ease in training is also a major plus, new users anticipate being intimidated, but after 15 short minutes, they are off and running with full capabilities to start using all the features Agiloft provides.

Cons

Understanding the relationships between tables when setting up new fields and revising user permissions can be confusing.

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We utilize this unique tool to manage requisitions, approvals, and contractor ticketing.

Reviewed 5 years ago
Pros

Agiloft is very user friendly and has tremendous flexibility for you to customize your Knowledge Base and develop workflows to automate mundane tasks, eliminate human error, integrate with other software tools, and increase end user satisfaction. Agiloft has decreased our requisition approval turnaround time by four days - a huge value add to a fast pace high volume company like ours. Once the platform is built, the implementation specialist arms you with all of the tools necessary to make modifications and updates as the need for tweaks arises.

Cons

We have a history of quick but unhelpful responses from customer support. Fortunately, we are able to work with our implementation specialist when support tickets require escalation. There is a clear eagerness to assist, but the communication from support lacks depth. You have to be extremely specific with your desired resolution.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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This product has been everything we needed from it since it was purchased.

Reviewed 5 years ago

An automated electronic service desk ticketing and tracking system.

Pros

We have been able to adjust this product to our specific needs. Easy to make changes whenever you need to and if you can't remember how to make the change(s), Agiloft Developers are always available to assist.

Cons

I can't think of many negatives. Sometimes it is hard to explain to the developer(s), that assist with making changes, exactly what you need done and how you want things to work. This is usually resolved after additional questions/emails/phone calls. The only other negative for me is that I'm in the Eastern Time Zone and Agiloft is in the Pacific Time Zone. That four hour difference sometimes leads to a longer time to resolve questions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic, Easy to Use, Customizable and Automated Product

Reviewed 2 years ago

Agiloft has always been quick to solve the few (if any) problems that have occurred, and they are happy to help customize the product to better align with my organization's needs. The customer support team is very reliable and clearly interested in building long-term customer relationships.

Pros

The best features of the Agiloft software are that it is automated: agreements and purchase requests are automatically routed through the approval process. In addition, the software can be customized so that once an agreement is approved, it is automatically uploaded to DocuSign and routed for signature. These features allow the legal team in my organization to handle a heavy load of contracts with a small team.

Cons

Anythings issues with the software can easily be fixed, thanks to the highly customizable nature of the platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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When it comes to Contract Management... very MODERN, for today's technology and use of software.

Reviewed 4 years ago

Ease of use and accommodations for the purpose it serves.

Pros

Agiloft stays updated with today's technology and marketing trends in order to bring its customers the latest in Contract Management and other software services.

Cons

There are certain things that has to be done in order for it to function properly with other internet sources such as Firefox and Chrome, but once you make those accommodations everything works just fine.

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Agiloft, the software that keeps on giving!

Reviewed 9 years ago

Pros: Going on our 10th year of using Agiloft our companies survival depends on it. Almost everything flows thru Agiloft from Customers, Contacts, Support Tickets, Billing, Announcements, Email Marketing, Prospects, Opportunities, Quotes, Projects, Tasks, Software Licenses, Products and etc. The ability to setup new fields, records, tasks, rules and workflow is without question the easiest product...

Pros

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Cons

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  • Value for money
  • Ease of use
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A very flexible application for handling workflows

Reviewed 9 years ago

Cal Poly choose Agiloft (then Enterprise Wizard) based on two points. The first was that it was the best fit for the type workflows that we wanted to implement. The second point was that it required almost no programming outside of the GUI interface. That second point allowed us to get the product up and running without the use of our programming staff (their time is very valuable and in great demand). We...

Pros

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Cons

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Safe Horizon has successfully implemented the Agiloft Contract Management System as tailored to meet

Reviewed 5 years ago

Transitioned from a completely manual system to a sophisticated all encompassing digital one.

Pros

Extremely flexible and user configurable to a degree I haven't seen before in a product of this type.

Cons

The Group and Team concept and settings are difficult to understand at first and can be daunting to implement. Once understood the level of security and functionality is very impressive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best event mgmnt enterprise software on the market!

Reviewed 4 years ago

We are keeping track of the details and who provides the solution. our productivity has increased 3 hundred fold the first 1.5 years.

Pros

Customization and entry cost. The way it helps us keep track of events. Tasks and projects and the surrounding data associated with the events.

Cons

We needed help making the customization. the support docs for this function were hard to understand and make work. The support staff at Agiloft really helped us past this step.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Powerful workflow tools

Reviewed 3 years ago

Our AP invoices require approval from different levels of management depending on several factors, such as vendor and amount. We are using the Agiloft workflow tools as a rules engine to manage this.

Pros

The Agiloft workflow engine is very powerful. Excellent API for customization. Scales very well. We are using this to manage AP invoice payment approvals for hundreds of users and so far it has been a very robust solution.

Cons

It is very flexible, which means complicated, and definitely takes some time to train users and developers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A unique and flexible platform for automating your business

Reviewed 9 years ago

ENKI chose Agiloft (formerly Enterprise Wizard) for automating its customer service and sales operations. After using other SaaS (software-as-a-service) platforms that were more expensive and less flexible, ENKI found that Agiloft gave us the ability to rapidly deploy and update our business process automation to match our fast-paced business. We are now beginning to use Agiloft for automating other...

Pros

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Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We use it for Contract Management, and it works Great!

Reviewed 4 years ago

All of our contracts are centralized in one location, and are easily accessed by multiple users. We are automatically notified when a contract needs our attention.

Pros

We use the Contract Management aspect of the software, which is new to our company. During the implementation they were able to customize the program, so that all of our asks/needs are met. Using this program has streamlined this aspect of our business.

Cons

Because the software is so customization, it can be difficult to make any changes on your own. Support is typically needed, when making changes to the program.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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DCG Systems Experience

Reviewed 10 years ago

I would recommend Agiloft to anyone needing a fully customizable CRM with a focus on customer relations. the folks at Agiloft go out of their way to understand your business process and where their product would best fit in. Agiloft Customer Support is Outstanding!

Pros

Easily Customizable to our business needs. Automatic reporting and email notifications are essential to our process. Out of the box integration to our business structure. Create and adapt business practices to include Agiloft. We did not know what we were missing until we started creating processes with Agiloft in mind, The joke at our company is "Agiloft can do it".

Cons

As a company that tracks equipment MTBF, availability and MTTR, the Graphics and Graphing packages lack the ability to do some of the hings we would like. Still need to import some data into excel for post processing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Agiloft

Reviewed 12 years ago

We thoroughly recommend it to any organization that wants to create a CRM system, issue tracker, workflow management, project tracker, or similar application. It's so easy to use that someone with modest technical abilities can tailor it themselves without requiring IT professionals or outside developers.

Pros

Lumina has been using Agiloft (and its predecessor SupportWizard) for 7 years, for issue tracking, and customer support. We have found it outstanding in its flexibility, ease of use, and reliability. There's nothing else out there that we've found that even approaches its customizability for rapidly creating a system tailored to our exact needs.

Cons

It used sometimes to have slow response, but those problems have gone away in recent releases.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Process Modeling Tool

Reviewed 10 years ago

If you are serious about process documentation and governance and are looking for a flexible tool that literally will run itself, look no further. Agiloft is a platform for business productivity.

Pros

Agiloft is a process modeling tool designed for business not IT. Whether you are looking for a ticket system, a documentation management system and/or a procurement system, Agiloft can help you with one or a combination of all three -- really any business process can be supported by Agiloft.

Cons

We have no real complaints about Agiloft. Over the years Agiloft has continually invested in functionality and as we have grown Agiloft has been able to scale and grow with us.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Agiloft is perfect for designing business processes

Reviewed 3 years ago

The management of electronic signatures is one of the biggest strengths of agiloft, so its use is highly recommended to handle virtual documents. We recommend reviewing your varied file recovery options, and to be able to work even without being connected to the internet.

Pros

Agiloft presents a great utility in the management of audit trails, and barcoding / RFID. It is quite good to work with business process mapping, which can be designed and modeled completely from scratch.

Cons

Given that it lacks many functions for customer service, we think it would not be very useful in the management of call centers. It does not have a good virtual assistant, nor enough workflow management tools. It also does not manage emails.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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This is a great software for contracts! It is something our organization has needed for years!

Reviewed 5 years ago
Pros

Accurately keeping track of all contracts and the notifications as to when the contracts are up for renewal/termination.

Cons

No cons were added to this review

Overall Rating
  • Value for money
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It's Perfect and It works

Reviewed 10 years ago

If you're looking for a low cost help desk out of the box with great scaling capabilities and want to simply define workflows with GUI and easy to build rules. This is your product. Everything else will either be feature deficient or extremely overbuilt and require a software engineer to manage for you.

Pros

Easiest implementation I've ever seen. Nice built in full backup feature with tiered backup scheduling capabiltiies.

Cons

Could use a nicer GUI on the end user side to save time in implementation... but what it comes with is great nonetheless.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Chester County Department of Emergency Services

Reviewed 9 years ago

We use the Agiloft product to manage all of our communications equipment. The system was designed to track assets and provide a ticketing system for generating work orders for repair and maintenance of our assets. We have also added a contacts module that has the capability of tracking maintenance and service contracts at the asset level. This was a large undertaking and we found both the Agiloft product and team members to be outstanding.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
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Review of Agiloft for 101 Telco Solutions, Inc.

Reviewed 9 years ago

Agiloft (formerly Enterprise Wizard) has proven to be easily customized to fit our needs as a telecommunications repair center. The customer support is second to none when we have a need to modify or simply ask a question. The ability to link to other software platforms for invoicing, importing/exporting data to our customer erp's, etc. makes this an invaluable tool. I truly believe we couldn't have made a better choice.

Pros

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Cons

No cons were added to this review