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ALICE Receptionist vs Eden Workplace Comparison

Overview

ALICE Receptionist is a complete visitor management solution, with options for ID scanning and checking guests against national...

Eden Workplace is an IWMS solution designed to help facilities managers and office administrators reserve desks, book conference...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$239/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$15/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(26)

5

4

3

2

1

16

8

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5.0

(4)

5

4

3

2

1

4

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

What I like most is the advanced visitor management this software offers. It's the most advanced in my opinion.
Easy to use, responsive and filled with great features.
Making necessary adjustments is made easy by their great tech support.

Pros

Not enoughreviews yet

Cons

Alice has very neatly replaced the live receptionist we lost in the 2008 crash.
We switched the main unit to a Dell micro PC so in the event of a hardware failure, replacement should be easy.
Manual updates and no wireless option at the time.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features33
  • Active Directory Integration
  • Asset Management
  • Automatic Notifications
  • Calendar Management
  • Call Routing
  • Chat
  • Check Processing
  • Client Management
  • Client Portal
  • Contact Database
  • Contact Management
  • Customer Activity Reporting
  • Customer Experience Management
  • Customizable Branding
  • Design Management
  • Digital Signage
  • Document Management
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Management
  • Employee Profile
  • Event Logs
  • Event Scheduling
  • Facility Scheduling
  • Fixed Asset Management
  • ID Scan
  • Microsoft Outlook Integration
  • Monitoring
  • Project Management
  • Registration Management
  • Request Assignment
  • SMS Integration
  • Self Service Portal
  • Space Management
  • Third Party Integration
  • Two-Way Audio & Video
  • Vendor Management
  • Video Conferencing
  • Video Streaming
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Widgets
  • Work Order Management
  • Total features14
  • Active Directory Integration
  • Asset Management
  • Automatic Notifications
  • Calendar Management
  • Call Routing
  • Chat
  • Check Processing
  • Client Management
  • Client Portal
  • Contact Database
  • Contact Management
  • Customer Activity Reporting
  • Customer Experience Management
  • Customizable Branding
  • Design Management
  • Digital Signage
  • Document Management
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Management
  • Employee Profile
  • Event Logs
  • Event Scheduling
  • Facility Scheduling
  • Fixed Asset Management
  • ID Scan
  • Microsoft Outlook Integration
  • Monitoring
  • Project Management
  • Registration Management
  • Request Assignment
  • SMS Integration
  • Self Service Portal
  • Space Management
  • Third Party Integration
  • Two-Way Audio & Video
  • Vendor Management
  • Video Conferencing
  • Video Streaming
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Widgets
  • Work Order Management

Integrations

  • Total integrations6
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations11
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ALICE Receptionist vs. Eden Workplace

See how ALICE Receptionist and Eden Workplace stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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