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ALICE Receptionist vs Virtual In/Out Comparison

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Overview

ALICE Receptionist is a complete visitor management solution, with options for ID scanning and checking guests against national...

Virtual In/Out is a visitor management software that is designed for businesses across several industry verticals, including...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$239/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$5/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(26)

5

4

3

2

1

16

8

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.6

(11)

5

4

3

2

1

7

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

What I like most is the advanced visitor management this software offers. It's the most advanced in my opinion.
Easy to use, responsive and filled with great features.
Making necessary adjustments is made easy by their great tech support.

Pros

We are very pleased with Virtual In/Out for the contract tracing that we want to offer for our customers.
The product is very easy to use, display screen is excellent.
Excellent experience and thw developer was quick to responf to me with responses to my questions.

Cons

Alice has very neatly replaced the live receptionist we lost in the 2008 crash.
We switched the main unit to a Dell micro PC so in the event of a hardware failure, replacement should be easy.
Manual updates and no wireless option at the time.

Cons

During Covid times, people are very nervous to touch the screen on the lobby kiosk. I have found it a bit difficult to set up a truly contactless kiosk.
We feel strongly that if someone visits our building and then becomes ill, we will have the tools to notify all those that were in contact.
I sometimes have a hard time remembering where something was and feel I'm going through different tabs to not get to where I was previously.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review25 days ago

Key features

  • Total features33
  • API
  • Active Directory Integration
  • Alerts / Escalation
  • Automatic Notifications
  • Calendar Management
  • Call Routing
  • Categorization
  • Chat
  • Check Processing
  • Client Management
  • Client Portal
  • Contact Database
  • Contact Management
  • Customer Activity Reporting
  • Customer Experience Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Digital Signage
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Profile
  • Event Logs
  • Event Scheduling
  • Geolocation
  • ID Scan
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Monitoring
  • Permission Management
  • Push Notifications
  • Real Time Notifications
  • Registration Management
  • Reminders
  • Request Assignment
  • Role-Based Permissions
  • SMS Integration
  • Secure Login
  • Self Service Portal
  • Status Reporting
  • Status Tracking
  • Task Management
  • Third Party Integration
  • Two-Way Audio & Video
  • User Management
  • Video Conferencing
  • Video Streaming
  • Visitor Registration
  • Visitor Tracking
  • Widgets
  • Total features27
  • API
  • Active Directory Integration
  • Alerts / Escalation
  • Automatic Notifications
  • Calendar Management
  • Call Routing
  • Categorization
  • Chat
  • Check Processing
  • Client Management
  • Client Portal
  • Contact Database
  • Contact Management
  • Customer Activity Reporting
  • Customer Experience Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Digital Signage
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Profile
  • Event Logs
  • Event Scheduling
  • Geolocation
  • ID Scan
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Monitoring
  • Permission Management
  • Push Notifications
  • Real Time Notifications
  • Registration Management
  • Reminders
  • Request Assignment
  • Role-Based Permissions
  • SMS Integration
  • Secure Login
  • Self Service Portal
  • Status Reporting
  • Status Tracking
  • Task Management
  • Third Party Integration
  • Two-Way Audio & Video
  • User Management
  • Video Conferencing
  • Video Streaming
  • Visitor Registration
  • Visitor Tracking
  • Widgets

Integrations

  • Total integrations6
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ALICE Receptionist vs. Virtual In/Out

See how ALICE Receptionist and Virtual In/Out stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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