Amidship Pricing, Features, Reviews & Comparison of Alternatives

Amidship

Online management & scheduling software for small businesses

4.6/5 (15 reviews)

Amidship overview

What is Amidship?

Amidship is an all-in-one management and appointment scheduling software for small businesses such as cleaning, personal training, massage therapy, hair & beauty, tutoring, or pet services. Organizations can create a professional business website with an online booking system, as well as create and manage appointments on-the-go from any device.

Users can set up automatic recurring appointments for repeat clients, and manage team members and their schedules from the same account. To reduce late cancellations and no shows, Amidship sends automatic text and email reminders to clients. Businesses can track payments, discounts, and tips in Amidship and collect payments online.

Using client profiles, users can track their clients' contact info, appointments, payments, and notes. Clients can also log into their own accounts to access the same information in one location. Amidship offers all this and more to help organizations build their brand and offer a great experience for customers.
www.amidship.com

Pricing

Starting from
$8/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
Amidship screenshotAmidship screenshotAmidship screenshotAmidship screenshotAmidship screenshot

Amidship reviews

Excellent
9

Very good
6

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  4.1
  4.6
  4.8
Deborah Burks

Love Amidship

Used occasionally for 6-12 months
Reviewed 2018-07-25
Review Source: Capterra

I love it which is why I’m still with them. The price is great and it’s easy to use. You can choose what color you want your clients can book easily, it keeps track of your appointments it’s everything I wanted to start my microblading business. Just fix a few of my cons like checking the viewers that view my page, add gift cards to we’re my clients can treat their family and friends, make it to where my instagram feed can be seen on my page and that’s about it for now.

Pros
I love the software. It’s easy to manuver around. I love the price for it monthly and I love how easy it is to decorate. I like that’s its easy to book my clients instead of them having to use an app.

Cons
I have suggested gift cards to be added on there, number of views that a person goes to your site, social media feed (reviews) to be shown on my page and a few other things. It stinks that it’s only software for booking purposes which works out great for me but for others what if they are selling things? Nothing that requires booking.. so they are unable to use this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Peter Shu

Its great to use so far and it keeps improving. Very happy!

Used daily for 1-2 years
Reviewed 2017-08-08
Review Source: Capterra

Pros
Its easy to use, has a nice interface and its constantly getting better. Very happy with the service so far.

Cons
No real cons, just a few more minor improvements for managing my business with the site and it will be perfect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Rebecca Okris

Platform

Used weekly for less than 6 months
Reviewed 2018-07-27
Review Source: Capterra

Not getting enough leads is my only issue.

Pros
I like how it’s available for bookings and it’s user friendly

Cons
Since signing up with Amidship, I have not received any leads. I was told that Amidship is a very popular search engine and I could get some leads but since joining I have not.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Jenise Merissa Aaron

I was offered the opportunity to test out your software &I am happy I did. Customers love my website

Used weekly for 6-12 months
Reviewed 2017-08-09
Review Source: Capterra

Reassures my clients of my professionalism and helps to cultivate a good reputation amongst clients seeking my services.

Pros
How user-friendly it is for clients (for the most part). I like that my suggestions and concerns are always treated as valid and customer service deals with any issues promptly.

Cons
Most of my dissatisfaction stems from services, etc that are currently being worked on. For example, the ability to take deposits would greatly decrease the number of no-shows from clients. Having my add-on travel charge for in-home visits be added on to a booked service rather than having to book it in a separate time slot would also be handy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Tabatha Lewis

A Good Bang for your Buck

Used weekly for 6-12 months
Reviewed 2018-07-30
Review Source: Capterra

My overall experience is great. I I ever have an issue they are quick to respond and correct the problem.

Pros
I love that they have a template for whatever your business is. I like how very simple the website is to use.

Cons
I am hoping in the future that they will change the image uploading for the background photo. Maybe incorporate different templates to choose from. I also recently had an issue with the scheduling app through the website. It kept allowing clients to book in even though I had the times blocked off. I ended up just taking it away for now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Amidship pricing

Starting from
$8/month
Pricing options
Free trial
Subscription
View Pricing Plans

SELF-EMPLOYED: $8 per month

SMALL BUSINESS: $25 per month

ENTERPRISE: $75 per month

Amidship features

Automatic Notifications
Third Party Integration

API (628 other apps)
Activity Dashboard (516 other apps)
Activity Tracking (315 other apps)
Audit Trail (293 other apps)
Auditing (343 other apps)
Billing & Invoicing (279 other apps)
Compliance Management (350 other apps)
Customizable Reporting (390 other apps)
Data Import/Export (360 other apps)
Document Management (280 other apps)
Document Storage (295 other apps)
Inventory Management (389 other apps)
Inventory Tracking (310 other apps)
Monitoring (279 other apps)
Real Time Data (333 other apps)
Real Time Reporting (282 other apps)
Reporting & Statistics (469 other apps)
Workflow Management (381 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Amidship

Key features of Amidship

  • Manage appointments online, from any device
  • Set up automatic recurring payments for repeat clients
  • Automatic text and email appointment notifications
  • Two-way Google Calendar sync to keep schedules updated
  • Client profiles to track contact info, appointments, etc.
  • Clients can log into their accounts to access their info
  • Accept online credit card payments through Stripe or PayPal
  • Custom branded website, invoices, and receipts
  • Automatic appointment email notifications and reminders
  • Automatically collect reviews after each appointment
  • Set up automatic recurring payments for repeat clients
  • Automatic SMS appointment notifications and reminders
  • Secure login for users and clients
  • Integrations: Stripe, PayPal, Google Calendar, and Facebook
  • Connect Facebook pages and accept bookings via Facebook
  • View and manage past appointments and payments
  • Customizable website templates
  • Edit and update websites
  • Automatic email appointment reminders
  • Allow team members to log into their own accounts
  • Manage team calendars
  • Online booking
  • Appointment scheduling
  • Website builder
  • Payment processing
  • Sales management
  • Payment tracking
  • Client management
  • Team management
  • Recurring appointments
  • Appointment notifications
  • Appointment reminders
  • Client login
  • Team login
  • Calendar management
  • Two-way Google Calendar sync
  • Automatic invoices and receipts
View All Features

Benefits

* ONLINE BOOKING
Let clients book appointments directly online - at their own convenience. Through the online booking system, clients will have real-time access to availability, 24/7.

*ONLINE APPOINTMENT SCHEDULING
Create appointments and manage schedules on-the-go, from any device.

* WEBSITE BUILDER
Launch a professional, mobile-friendly website, specially made for any type of service business. Edit and launch - no design or coding skills required.

* ONLINE PAYMENT PROCESSING
Accept online debit and credit card payments through Stripe and PayPal.

* SALES MANAGEMENT
Automatically generate invoices and receipts for clients. Track sales and payments to get a better understanding of income each month.

* CLIENT MANAGEMENT
Track clients’ bookings, sales, payments, history, and contact information.

* TEAM MANAGEMENT
Manage team availability and bookings from a single account.

* RECURRING APPOINTMENTS
Save time by setting up automatic recurring appointments for repeat clients.

* TWO-WAY GOOGLE CALENDAR SYNC
Avoid double-bookings. Sync appointments between Amidship and Google Calendar to keep availability up-to-date.

* FACEBOOK INTEGRATION
Let clients book appointments directly from a Facebook page.

* CLIENT AND STAFF NOTIFICATIONS
Notify clients and staff about new or cancelled appointments via email and text.

* EMAIL & TEXT REMINDERS
Reduce no-shows and late cancellations with automatic appointment reminders.

* CLIENT LOGIN
Give clients central access to their bookings, payments, and receipts online.

* TEAM LOGIN
Let team members manage their availability, bookings, and sales from their own accounts.

* CLIENT REVIEW COLLECTION
Automatically collect client reviews and testimonials after each appointment. Publish testimonials on a website in a few clicks.