Apptio vs Splashtop Remote Support Comparison

Overview

The Apptio platform provides a secure and robust foundation for our applications and delivers important functionality for...

Splashtop Remote Support enables MSPs, IT service providers & helpdesk professionals to remotely support their clients' computers...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$25.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.5

(67)

5

4

3

2

1

45

17

2

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Pros

Super easy to setup, deploy, and maintain. Cost was a driving factor and it fit well into my budgetary guidelines...very affordable in the realm of remote support tools.
I haven't needed to contact support very much but each time I have they have been quick to help. More than anything in the IT world speed is paramount, these guys are good.
Overall my experience with Splashtop has been a good one. Easy to use, user friendly, and inexpensive way to remotely access your PC from anywhere.

Cons

Cons

Occasionally the antivirus add-on bitdefender has trouble deploying to PCs and that integration could be built out better but overall it's hard to complain at the price.
Being able to control my devices from a distance especially when you are trying to troubleshoot a problem.
Cancelled within 30 days knowing I'd owe for full year. THEN they billed me a year later for renewal.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features23
  • API
  • Access Control
  • Audit Trail
  • Benchmarking
  • Billing & Invoicing
  • Budget Control
  • Budgeting
  • Business Intelligence
  • Chat
  • Communication Management
  • Consolidation / Roll-Up
  • Demand Planning
  • File Transfer
  • Financial Management
  • Forecasting
  • Instant Messaging
  • Invoice Management
  • Multi-Currency
  • Permission Management
  • Planning Tools
  • Portfolio Management
  • Print Management
  • Prioritizing
  • Pro Forma Invoices
  • Progress Tracking
  • Real Time Analytics
  • Receiving
  • Remote Access
  • SSL Security
  • Search Functionality
  • Single Sign On
  • Spend Control
  • Trend Analysis
  • Two-Factor Authentication
  • User Management
  • Total features14
  • API
  • Access Control
  • Audit Trail
  • Benchmarking
  • Billing & Invoicing
  • Budget Control
  • Budgeting
  • Business Intelligence
  • Chat
  • Communication Management
  • Consolidation / Roll-Up
  • Demand Planning
  • File Transfer
  • Financial Management
  • Forecasting
  • Instant Messaging
  • Invoice Management
  • Multi-Currency
  • Permission Management
  • Planning Tools
  • Portfolio Management
  • Print Management
  • Prioritizing
  • Pro Forma Invoices
  • Progress Tracking
  • Real Time Analytics
  • Receiving
  • Remote Access
  • SSL Security
  • Search Functionality
  • Single Sign On
  • Spend Control
  • Trend Analysis
  • Two-Factor Authentication
  • User Management

Integrations

  • Total integrationsN/A
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations16
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Apptio vs. Splashtop Remote Support

See how Apptio and Splashtop Remote Support stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.