Apptio vs VIZOR HelpDesk & Assets Comparison

Overview

The Apptio platform provides a secure and robust foundation for our applications and delivers important functionality for...

VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$3.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.0

(1)

5

4

3

2

1

0

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features23
  • "What If" Scenarios
  • 360 Degree Feedback
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Application Integration
  • Asset Management
  • Assignment Management
  • Auditing
  • Authentication
  • Automatic Notifications
  • Barcode Support
  • Benchmarking
  • Billing & Invoicing
  • Budget Control
  • Budgeting
  • Business Intelligence
  • CRM Integration
  • Change Management
  • Client Portal
  • Communication Management
  • Configurable Workflow
  • Configuration Management
  • Consolidation / Roll-Up
  • Contact Database
  • Contact History
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Demand Planning
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Escalation Management
  • Event Triggered Actions
  • Financial Management
  • Forecasting
  • HIPAA Compliance
  • Help Desk Management
  • IT Asset Tracking
  • Invoice Management
  • Location Tracking
  • Monitoring
  • Multi-Currency
  • Planning Tools
  • Portfolio Management
  • Prioritizing
  • Pro Forma Invoices
  • Progress Tracking
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Scheduled Reporting
  • Self Service Portal
  • Single Sign On
  • Spend Control
  • Subscription Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Third Party Integration
  • Trend Analysis
  • Vendor Management
  • Widgets
  • Workflow Management
  • Total features60
  • "What If" Scenarios
  • 360 Degree Feedback
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Application Integration
  • Asset Management
  • Assignment Management
  • Auditing
  • Authentication
  • Automatic Notifications
  • Barcode Support
  • Benchmarking
  • Billing & Invoicing
  • Budget Control
  • Budgeting
  • Business Intelligence
  • CRM Integration
  • Change Management
  • Client Portal
  • Communication Management
  • Configurable Workflow
  • Configuration Management
  • Consolidation / Roll-Up
  • Contact Database
  • Contact History
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Demand Planning
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Escalation Management
  • Event Triggered Actions
  • Financial Management
  • Forecasting
  • HIPAA Compliance
  • Help Desk Management
  • IT Asset Tracking
  • Invoice Management
  • Location Tracking
  • Monitoring
  • Multi-Currency
  • Planning Tools
  • Portfolio Management
  • Prioritizing
  • Pro Forma Invoices
  • Progress Tracking
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Scheduled Reporting
  • Self Service Portal
  • Single Sign On
  • Spend Control
  • Subscription Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Third Party Integration
  • Trend Analysis
  • Vendor Management
  • Widgets
  • Workflow Management

Integrations

  • Total integrationsN/A
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations4
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Apptio vs. VIZOR HelpDesk & Assets

See how Apptio and VIZOR HelpDesk & Assets stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.