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AroFlo Features
Features Summary
Functionality
4.1
/5
76
Total features
155
18 categories
AroFlo features
Common features of Scheduling software
Screenshots
Contenders comparison
Functionality
4.1
/5
76
Price starts from
39
/user
Per month
Total Features
155
Unique features
Percent-Complete Tracking
Compliance Tracking
Commercial
Automated Quoting
Functionality
4.3
/5
4.9K
Price starts from
50
/user
Per month
Total Features
118
Features in Common
42
Unique features
For Small Businesses
Conversion Tracking
Content Management
Transaction Management
Functionality
4.5
/5
2.7K
Price starts from
49
Per month
Total Features
141
Features in Common
94
Unique features
Labor Rates
Commercial/Industrial
Collaboration Tools
Bank Reconciliation
Common AroFlo comparisons
Reviewers who mentioned features said:
Andrew C.
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for 2+ years
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The ease of import from drawing take off to Quote to Scheduling the job makes this the easiest software for all levels of users. It has made the tracking of our bookings easier and more reliable and the ability to store information in one place has completed the link in our job management.
The only item I would like to see improved is the transfer of inventory items between locations.
Hi Andrew, thank you for taking the time to review AroFlo and for your valuable feedback.
Sue B.
Facilities Services, 201-500 employees
Used daily for 2+ years
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This product is evolving constantly, with excellent upgrades which does not cost the consumer. Overall very happy with the product and what information can be collated.
I have been using Aroflo for over 4 years, with a great deal of success. Scheduling using periodic tasks has been a life saver. With the easy to use calendar set up - makes life easy for adding adhoc jobs. Easy to use overall, with loads of flexible for customization. Experience with all help centre staff has been very positive with there knowledge of the system easily providing the solution that you required.
Alerts - could like them to be more customizable so that this can be sent directly to the employee or to client. CRM management needs greater ability. Purchase Orders approval levels would be nice, along with bringing back the GL code under purchase orders - this would be used for accrual purposes.
Hi Sue, thank you for taking the time to review AroFlo. We appreciate your detailed and honest feedback.
Alex R.
Construction, 1-10 employees
Used daily for less than 6 months
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Im highly computer literate, I looked at the blurb and had the phone conversation with Aroflo After I had signed up, I found Aroflo to be so difficult to start that I looked for a training company. Aroflo were anything but helpful in this arena. I found the ONLY company that sets up and trains in Aroflo in Australia (I should have stopped then), I invested four thousand dollars on training,...
This software has all the hallmarks of a unique and forward looking product
No support. Flaky cloud server, dropped out many times in training
Alex, thanks for sharing your experiences with AroFlo. I¿ve been in touch with your Account Manager who informed me that since writing your review you spoke with him and decided to stick with AroFlo which is great to hear. Just to clarify one point, we do have AroFlo implementation experts in every state but Kappa Business Solutions is definitely the most experienced which is why we directed Rebecca...
Travis H.
Mechanical or Industrial Engineering, 1-10 employees
Used daily for less than 6 months
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Quite good and makes my jobs a lot smoother and quicker
The tech support has been great. Software is very reliable and you can upload photos from your phone and other devices at any time do you have Internet. Invoicing is reasonably easy.
Not being able to Amend clients details on the field setting. So if a client email address is wrong when you were talking to them you cannot change it on your phone and you have to change it when you get back to the office. Not being able to see all photos from a particular address you can only see the ones on that Task which means you have to open every task to find the photo you may need. When you're...
Travis, thank you for taking the time to review AroFlo and for your honest feedback.
Hayley W.
Electrical/Electronic Manufacturing, 1-10 employees
Used daily for 2+ years
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Instant update of jobs at our finger tips is vital in our business and is achieved through Aroflo.
Online chat support is great with limited to no wait time. Software is customisable to suit all different work types for our business. Practicality is great with automatic import of supplier invoices and work orders.
Emails get bounced/blocked with the notification address and there is no alert sent to us in a timely manner and occasional never. Aroflo can run slow at times, separate to our internet speed. Some report filter functions are not flexible enough.
Thank you for taking the time to review AroFlo.
Russell D.
Construction, 1-10 employees
Used daily for 6-12 months
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Aroflo customer support has been amazing in helping implement the program and there ongoing support is invaluable.
Simply to use software with excellent reporting.
It is a big program with a lot to learn, can be a lot of back and forth across the screen at times.
Michelle M.
Electrical/Electronic Manufacturing, 1-10 employees
Used daily for 2+ years
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Incorporating Aroflo into the business was one of the best business decisions we ever made. Productivity increased dramatically, spending leaks were captured and eliminated. All aspects of the business are able to work together cohesively and efficiently. We have been utilising Aroflo for years and every month we are still learning new parts of the system that can save the Company time and money.
Cloud based. Syncs with MYOB Encompasses most aspects of the business ie quoting, purchase orders, job management, timesheets etc Can adjust levels based on different users.
The calendar function is quite difficult to use.
Greg R.
Construction,
Used daily for 2+ years
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Just like to drop you a note to say the Aroflo has some raving fans here at Flow industries. We love the way Aroflo just keeps getting better. From time to time we do still look at other job management systems developments. I can confirm that over 3 years and 5558 Jobs later Aroflo is still ontop. Thanks to the team at Aroflo for taking pain out of daily operation.
The flexibility of being able to customise ourselves and the ability to be able to capture all content regarding the task and recall it from anywhere at anytime.
No cons were added to this review
Rhonda J.
Construction, 11-50 employees
Used daily for 2+ years
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Overall i would say our overall experience has been positive and it has enabled our staff to become far more efficient.
The ability to talk to a PERSON when we need help Ability for the staff in the field to access documents and jobs as required, ease of interface with Xero.
The need to go day by day when filling in public holidays or leave in a timesheet - there is no option for management to use a bulk entry
Thank you for taking the time to review our product. We're pleased to hear our system has improved the efficiency within your business.
mike d.
Utilities, 11-50 employees
Used daily for 2+ years
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we are much more able to keep track of past and present tasks. with the document storage , our field users can access anything they may require for different sites, from JSA's to certification documents or even ID cards.
it keeps everything in order and at your fingertips
it can sometimes take a while to navigate to what you want.
Thank you for taking the time to review our product.
Jenny S.
Mechanical or Industrial Engineering, 1-10 employees
Used daily for 1-2 years
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It runs all our jobs paperless, smoothly and efficiently.
Not being able to add discount to quotes. This is the MOST frustrating. I do a lot of quotes and have to change all the cost to sell price and the mark up - x % in order to show discount. This take a lot of time!! Not being able to copy quotes when the same items/service is quoted every 6 months.
Thank you for taking the time to review our product we will pass on your feedback on to development
Troy R.
Electrical/Electronic Manufacturing, 1-10 employees
Used daily for 2+ years
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The software offered a great value for money solution
Inventory management is a weakness of this solution in our opnion
Hi Troy, thank you for taking the time to review AroFlo and for your feedback.
Tim P.
Construction, 1-10 employees
Used daily for 6-12 months
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reduces admin time significantly. Allows us to have a good view of the business without having to run multiple systems
It's easy to use office and field, customer service is excellent and well priced. Product is easy enough to use once you are trained
It needs to have a better CRM function or by able to link to cheap CRMs. Would like to see better reporting, and although it is strongly linked to particular trade types, they have the basics to be a very, very good system for 95% of trade businesses.
Justin B.
Construction, 1-10 employees
Used daily for 1-2 years
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It's a great job management tool. It takes a while to take in, but once your up to speed it is a very handy tool to keep on track. There are a few minor problems that could do with some tweaking which hopefully get fixed along the way, but overall pretty good.
No pros were added to this review
No cons were added to this review
Amy H.
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 6 months
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The people are always friendly and easy to converse with, the system is easy to use. The Techs love the ability to be paperless and it has simplified their jobs dramatically. Changing over to Aroflo has been the best decision we made.
How easy it is to use and if you don't know how it is easy to search and find it. The tutorials were also awesome. I could figure out how to use everything and do everything in my own time with the ability to pause and replay.
Sometimes the view seems so busy but we need to see all the info so nothing can really be done about it.
Thank you for taking the time to review our product we will pass on your feedback on to development
Zackary N.
Food Production, 501-1,000 employees
Used daily for less than 6 months
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Reporting has been an excellent tool
The simplicity of the program, it's as simple as following the bouncing ball
Lack of restricted permission for users of different levels
Thank you for your review, your feed back is very much appreciated. You may not be aware that we released an update earlier this year that enables you to set your own permission groups; https://aroflo.com/features/user-permission-groups/. This gives you control over what users can see and do in AroFlo. Have a look at our documentation; https://aroflo.com/features/user-permission-groups/ . If you need some help setting it up give our Customer Service team a call and they will be happy to help you out.
Ken P.
Wholesale, 1-10 employees
Used daily for less than 6 months
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AroFlo continues to develop into a multipurpose integrated management tool for CRM, Field Service Management and Inventory control. For us, it has a little way to go but the future is exciting and bright. Back up support is excellent.
Relative ease of use and that it is becoming a "one stop shop" for our CRM & Field Service Management needs.
Weak on inventory management for our needs. Also must include ability to charge out fees for a service call rather than try and adapt a labour figure. Invoice layout also not so simple to use.
Peter W.
Information Services, 1-10 employees
Used daily for less than 6 months
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scheduling of field staff. Clear visibility of tasks (Jobs) in one central repository.
Ease of Use. Excellent Help and Support Very intuitive and functionally rich features and good User Interface.
Need to have a native mobile app. Certain functions need to be considered for field staff that are available in the back office but not on the Field SW.
Derek L.
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used weekly for less than 6 months
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Tracking, streamlined, and affordable. Thank you AroFlo!
Their Job Management software has been ideal for using and monitoring all of our guys in the field. It's been a great go to.
While we like the field mobility, the timesheets were sort of a pain in the butt to get set up. After we read their information and tutorials it made sense and is fine now.
Daniel D.
Real Estate, 1-10 employees
Used daily for 2+ years
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AroFlo is our core system and manages everything from our asset tracking, job scheduling, location and client information to client communication, invoicing, quotes and document storage.
Cloud based, easy to use platform for desktop PCs and mobile app. Development team actively improves the software with regular updates. Safe and secure storage of data. Customer support is readily available. Designed with a flexible import/export functionality which works with other systems - for example we use another application for our route management and are able to export daily run sheet...
There are some convenience changes that would be good for the way we use AroFlo. Such as changing a location and all assets to a new client. We currently have to manually move each asset and the location to a new client whenever this happens, it would be great if there was a faster and easier way to transfer all of these details.
Robert L.
Mechanical or Industrial Engineering, 11-50 employees
Used daily for 2+ years
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We have 8 field technicians attending dozens of service jobs a day, using many spare parts. AroFlo allows us to maintain control of all these jobs through the many different stages that each job progresses through. I like the integration of service job creation and allocation, with spare parts inventory control, job status monitoring and finally invoicing.
It does most things reasonably well. Allows us to create service jobs, allocate the jobs to service techs and to monitor progress in the field. It combines this with basic inventory/spare parts management for our warehouse and field service vans. We use its ability to upload photos and video to share information with office based service staff and we also use its ability to automatically email on the creation of a Task Note, to send spare part replenishment requests to our spare parts department. It also allows us to create invoices and Purchase orders in AroFlo. Its ability to link prior jobs through the Asset history is extremely valuable to review the history of problematic machines. All in all, it provides a fairly seamless one stop system.
1. That it's inventory management is basic. While you can set min. stock level alerts there is no ability to set stock reorder levels making restocking/ordering a very time consuming process. 2. We can only set one location per inventory item which means none of our fleet of service vehicles can have stock locations set at a van level making it difficult for service techs to find parts in their vans...
Thank you for taking the time to review our product we will pass on your feedback on to development
Chris L.
Electrical/Electronic Manufacturing, 1-10 employees
Used other for 2+ years
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Do yourself a favour and avoid this product for the longevity of a business. The is nothing worse than investing all your time and effort to setup the product only to find out later it's limitations of which you told did not exist forcing you to continue on with the product until you can allocate funds and resources to make the jump to yet again another product. You will find in the short term the product will do as you would expect if you've never used any cloud based products such as this, however, do your research as you'll soon find products that offer so much more for less or of the same value providing far better value for money. For the record, we as a business have been using Aroflo since 2013. A product that hasn't evolved in the slightest since then.
I wish I could list a number of PRO's for this product, but unfortunately any that I list would be the same as any other product of similar nature on the market. It's a shame there isn't one area this product excels at allowing me to state specifically.
Customer service is terrible. Don't get me wrong, those in the position to help do their best to help you....when they eventually return your support e-mail or call. Furthermore, even when you prove to them they have bugs, errors or the server the software is hosted on is unreliable, they completely deny any responsibility and throw it back at you as your problem, effectively treating you as if you...
Michael B.
Electrical/Electronic Manufacturing, 1-10 employees
Used daily for 2+ years
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From day 1 Aroflo changed my life and the way I conducted business in amazing ways. Paper was thrown out and all procedures were systemised and streamlined. Costs were identified and cut and the staff loved it. I had thoroughly investigated the competitors and cannot speak more highly of Aroflo. I now live overseas for 6-8 months per year with my core operation more profitable than ever and starting multiple businesses as a result of this product. Please feel free to contact me for more info. LOVE IT !
Start-to-finish job management record hours, materials, expenses and notes against tasks Centralised dashboard view all tasks in `real time Complete field mobility run your business remotely Power scheduling calendar manage and assign staff to jobs from any location Powerful and easy-to-use job estimating software instantly and accurately quote on-site Real time invoicing immediately turn...
The odd work around which usually get fixed in good time.
Geoff P.
Machinery, 11-50 employees
Used daily for 1-2 years
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Having worked with systems implementation and design for over 20 years, I found Aroflo brings together all the current benefits with online technology, while supporting the workflow requirements of our business.
Online training is extremely advanced, supported by live online support . The workflow capabilites of aroflo are endless. An integrated solution that brings together purchase orders, and timesheet hours with jobs.
Timesheet functionality is an area for increase opportunity to develop.
Hi Geoff, thank you for taking the time to review AroFlo. We appreciate your positive feedback.
Tate L.
Facilities Services, 11-50 employees
Used daily for less than 6 months
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Overall I am very happy with AroFlo, I am very picky about how everything is going to work which is this far working out well. However I do very much get the feeling that you only get out of AroFlo what you put in and in speaking to several people (non referral from you guys) I now know they are not seem aware they are not using the system optimally. Austlift for example we work with and spoke to,...
The ability to customise the way most things operate, to adjust what AroFlo does around the business rather than the other way around. The layout is easy to understand and use. Customer support is great, being able to call and get an answer is the best feature, just getting an answer quick makes life so much easier. I also use the live chat quiet a bit for less complicated questions.
There is some areas of AroFlo that could be more automated or have the options to be. For example you already have an arrived on site checklist item most the time there should be an option for this to automatically change job status to 'in progress' as techs often seem to forget. Also the custom form being a bit smarter would be great, the ability to have the answer to questions alter the other questions...
Thank you for taking the time to review our product we will pass on your feedback on to development
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