AroFlo Features

AroFlo

Job management for trade services & project based industries

4.26/5 (54 reviews)

AroFlo Feature Summary

  • Crew scheduling
  • Custom compliance forms
  • Customized checklists
  • Facilities management
  • Field mobility
  • Geo zone scheduling
  • Invoice templates
  • Job alerts
  • Job card photo upload
  • Job scheduling
  • OHS & compliance
  • Periodic / routine maintenance
  • Price books
  • Proft / loss reports
  • Real time tracking
  • Service history tracking
  • Supplier catalog
  • Technician management
  • Warranty / service management
  • Work order email import

Operations Management Feature Comparison

Most popular features of all Operations Management apps

API (539 other apps)
Activity Dashboard (423 other apps)
Activity Tracking (276 other apps)
Audit Trail (257 other apps)
Auditing (312 other apps)
Automatic Notifications (428 other apps)
Compliance Management (289 other apps)
Custom Fields (229 other apps)
Customizable Reporting (339 other apps)
Data Import/Export (313 other apps)
Document Storage (251 other apps)
Inventory Management (307 other apps)
Inventory Tracking (262 other apps)
Invoice Management (234 other apps)
Monitoring (237 other apps)
Real Time Data (285 other apps)
Real Time Reporting (239 other apps)
Reporting & Statistics (370 other apps)
Third Party Integration (303 other apps)
Workflow Management (310 other apps)

Competitor Feature Comparison

API
Access Control
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Administrative Reporting
Alerts / Escalation
Asset Management
Assignment Management
Attendance Tracking
Auditing
Auto-Responders
Automated Billing
Automated Expense Input
Automated Scheduling
Automatic Backup
Automatic Notifications
Barcode Scanning
Barcode Support
Batch Processing
Bill of Material Analysis
Billable Hours Tracking
Billing & Invoicing
Billing Rate Management
Bills of Material
Booking Management
Business Analysis
Calendar Management
Calendar Sync with Google
Callback Scheduling
Categorization
Certificate Management
Certification Management
Certification Tracking
Client Management
Client Portal
Communication Management
Compliance Management
Configurable Workflow
Contact Database
Contact History
Contact Management
Contract Management
Contractor Management
Cost Estimating
Cost Tracking
Cost-to-Completion Tracking
Credential Management
Credit Card Integration
Credit Card Processing
Custom Fields
Custom Forms
Customer Accounts
Customer Database
Customer History
Customizable Branding
Customizable Categories
Customizable Reporting
Customizable Templates
Data Filtering
Data Import
Data Import/Export
Data Synchronization
Discount Management
Dispatch Management
Document Management
Document Storage
Drag & Drop Interface
ERP Integration
Electronic Data Interchange
Electronic Payments
Electronic Signature Capture
Email Alerts
Email Integration
Email Notifications
Email Templates
Email Tracking
Employee Management
Employee Time Tracking
Equipment Maintenance
Equipment Tracking
Estimating
Event Calendar
Event Logs
Event Scheduling
Expense Tracking
File Management
Filtered Views
Financial Analysis
Fixed Asset Management
Follow-up Scheduling
Forms Management
Full Text Search
GPS
GPS Integration
Geolocation
History Tracking
Incident Management
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Invoice Processing
Job Costing
Job Management
Job Scheduling
Job Tracking
Jobs Board Integration
Knowledge Base Management
Labor Cost Reporting
Labor Management
Location Tracking
Maintenance Scheduling
Mobile Alerts
Mobile Integration
Mobile Signature Capture
Mobile Workforce Control
Monitoring
Multi-Company
Multi-Department / Project
Multiple Projects
Multiple User Accounts
Offline Access
Order Approval
Order Confirmation
Order Management
Order Processing
Order Tracking
Partial Payments
Permission Management
Physical Asset Tracking
Pipeline Reports
Price Management
Pro Forma Invoices
Productivity Reporting
Profit / Loss Statement
Progress Reports
Project Estimating
Project Notes
Project Planning
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Purchase Order Management
Purchasing Management
Question Branching
QuickBooks Integration
Quote Management
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Recurring Billing
Recurring Tasks
Reminders
Remote Access
Reporting & Statistics
Resource Allocation
Resource Management
Retention Management
Risk Alerts
Role Management
Role-Based Permissions
Rules-Based Workflow
SMS Integration
SSL Security
Scheduled Reporting
Search Functionality
Secure Data Storage
Secure Login
Serial Number Tracking
Status Reporting
Status Tracking
Stock Management
Subcontractor Management
Summary Reports
Supplier Management
Task Management
Task Scheduling
Task Tracking
Template Management
Third Party Integration
Time & Expense Tracking
Time Clock
Time Clock Integration
Timer
Timesheets
User Defined Attributes
User Management
User Photos
Video Conferencing
Video Support
Work History
Work Order Management
Workflow Management
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API
Access Control
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Administrative Reporting
Alerts / Escalation
Asset Management
Assignment Management
Attendance Tracking
Auditing
Auto-Responders
Automated Billing
Automated Expense Input
Automated Scheduling
Automatic Backup
Automatic Notifications
Barcode Scanning
Barcode Support
Batch Processing
Bill of Material Analysis
Billable Hours Tracking
Billing & Invoicing
Billing Rate Management
Bills of Material
Booking Management
Business Analysis
Calendar Management
Calendar Sync with Google
Callback Scheduling
Categorization
Certificate Management
Certification Management
Certification Tracking
Client Management
Client Portal
Communication Management
Compliance Management
Configurable Workflow
Contact Database
Contact History
Contact Management
Contract Management
Contractor Management
Cost Estimating
Cost Tracking
Cost-to-Completion Tracking
Credential Management
Credit Card Integration
Credit Card Processing
Custom Fields
Custom Forms
Customer Accounts
Customer Database
Customer History
Customizable Branding
Customizable Categories
Customizable Reporting
Customizable Templates
Data Filtering
Data Import
Data Import/Export
Data Synchronization
Discount Management
Dispatch Management
Document Management
Document Storage
Drag & Drop Interface
ERP Integration
Electronic Data Interchange
Electronic Payments
Electronic Signature Capture
Email Alerts
Email Integration
Email Notifications
Email Templates
Email Tracking
Employee Management
Employee Time Tracking
Equipment Maintenance
Equipment Tracking
Estimating
Event Calendar
Event Logs
Event Scheduling
Expense Tracking
File Management
Filtered Views
Financial Analysis
Fixed Asset Management
Follow-up Scheduling
Forms Management
Full Text Search
GPS
GPS Integration
Geolocation
History Tracking
Incident Management
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Invoice Processing
Job Costing
Job Management
Job Scheduling
Job Tracking
Jobs Board Integration
Knowledge Base Management
Labor Cost Reporting
Labor Management
Location Tracking
Maintenance Scheduling
Mobile Alerts
Mobile Integration
Mobile Signature Capture
Mobile Workforce Control
Monitoring
Multi-Company
Multi-Department / Project
Multiple Projects
Multiple User Accounts
Offline Access
Order Approval
Order Confirmation
Order Management
Order Processing
Order Tracking
Partial Payments
Permission Management
Physical Asset Tracking
Pipeline Reports
Price Management
Pro Forma Invoices
Productivity Reporting
Profit / Loss Statement
Progress Reports
Project Estimating
Project Notes
Project Planning
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Purchase Order Management
Purchasing Management
Question Branching
QuickBooks Integration
Quote Management
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Recurring Billing
Recurring Tasks
Reminders
Remote Access
Reporting & Statistics
Resource Allocation
Resource Management
Retention Management
Risk Alerts
Role Management
Role-Based Permissions
Rules-Based Workflow
SMS Integration
SSL Security
Scheduled Reporting
Search Functionality
Secure Data Storage
Secure Login
Serial Number Tracking
Status Reporting
Status Tracking
Stock Management
Subcontractor Management
Summary Reports
Supplier Management
Task Management
Task Scheduling
Task Tracking
Template Management
Third Party Integration
Time & Expense Tracking
Time Clock
Time Clock Integration
Timer
Timesheets
User Defined Attributes
User Management
User Photos
Video Conferencing
Video Support
Work History
Work Order Management
Workflow Management
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API
Access Control
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Administrative Reporting
Alerts / Escalation
Asset Management
Assignment Management
Attendance Tracking
Auditing
Auto-Responders
Automated Billing
Automated Expense Input
Automated Scheduling
Automatic Backup
Automatic Notifications
Barcode Scanning
Barcode Support
Batch Processing
Bill of Material Analysis
Billable Hours Tracking
Billing & Invoicing
Billing Rate Management
Bills of Material
Booking Management
Business Analysis
Calendar Management
Calendar Sync with Google
Callback Scheduling
Categorization
Certificate Management
Certification Management
Certification Tracking
Client Management
Client Portal
Communication Management
Compliance Management
Configurable Workflow
Contact Database
Contact History
Contact Management
Contract Management
Contractor Management
Cost Estimating
Cost Tracking
Cost-to-Completion Tracking
Credential Management
Credit Card Integration
Credit Card Processing
Custom Fields
Custom Forms
Customer Accounts
Customer Database
Customer History
Customizable Branding
Customizable Categories
Customizable Reporting
Customizable Templates
Data Filtering
Data Import
Data Import/Export
Data Synchronization
Discount Management
Dispatch Management
Document Management
Document Storage
Drag & Drop Interface
ERP Integration
Electronic Data Interchange
Electronic Payments
Electronic Signature Capture
Email Alerts
Email Integration
Email Notifications
Email Templates
Email Tracking
Employee Management
Employee Time Tracking
Equipment Maintenance
Equipment Tracking
Estimating
Event Calendar
Event Logs
Event Scheduling
Expense Tracking
File Management
Filtered Views
Financial Analysis
Fixed Asset Management
Follow-up Scheduling
Forms Management
Full Text Search
GPS
GPS Integration
Geolocation
History Tracking
Incident Management
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Invoice Processing
Job Costing
Job Management
Job Scheduling
Job Tracking
Jobs Board Integration
Knowledge Base Management
Labor Cost Reporting
Labor Management
Location Tracking
Maintenance Scheduling
Mobile Alerts
Mobile Integration
Mobile Signature Capture
Mobile Workforce Control
Monitoring
Multi-Company
Multi-Department / Project
Multiple Projects
Multiple User Accounts
Offline Access
Order Approval
Order Confirmation
Order Management
Order Processing
Order Tracking
Partial Payments
Permission Management
Physical Asset Tracking
Pipeline Reports
Price Management
Pro Forma Invoices
Productivity Reporting
Profit / Loss Statement
Progress Reports
Project Estimating
Project Notes
Project Planning
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Purchase Order Management
Purchasing Management
Question Branching
QuickBooks Integration
Quote Management
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Recurring Billing
Recurring Tasks
Reminders
Remote Access
Reporting & Statistics
Resource Allocation
Resource Management
Retention Management
Risk Alerts
Role Management
Role-Based Permissions
Rules-Based Workflow
SMS Integration
SSL Security
Scheduled Reporting
Search Functionality
Secure Data Storage
Secure Login
Serial Number Tracking
Status Reporting
Status Tracking
Stock Management
Subcontractor Management
Summary Reports
Supplier Management
Task Management
Task Scheduling
Task Tracking
Template Management
Third Party Integration
Time & Expense Tracking
Time Clock
Time Clock Integration
Timer
Timesheets
User Defined Attributes
User Management
User Photos
Video Conferencing
Video Support
Work History
Work Order Management
Workflow Management
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AroFlo Feature Reviews

25 reviewers had the following to say about AroFlo's features:

Daniel De Angelis

Excellent choice for service management

2019-09-09

AroFlo is our core system and manages everything from our asset tracking, job scheduling, location and client information to client communication, invoicing, quotes and document storage.

Pros

Designed with a flexible import/export functionality which works with other systems - for example we use another application for our route management and are able to export daily run sheet information from AroFlo to csv and import it to the other software without much trouble.

Cons

We currently have to manually move each asset and the location to a new client whenever this happens, it would be great if there was a faster and easier way to transfer all of these details.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Brewitt

Velocity Electrical

2017-03-29

From day 1 Aroflo changed my life and the way I conducted business in amazing ways. Paper was thrown out and all procedures were systemised and streamlined. Costs were identified and cut and the staff loved it. I had thoroughly investigated the competitors and cannot speak more highly of Aroflo. I now live overseas for 6-8 months per year with my core operation more profitable than ever and starting multiple businesses as a result of this product. Please feel free to contact me for more info. LOVE IT !

Pros

Start-to-finish job management record hours, materials, expenses and notes against tasks Centralised dashboard view all tasks in `real time Complete field mobility run your business remotely Power scheduling calendar manage and assign staff to jobs from any location Powerful and easy-to-use job estimating software instantly and accurately quote on-site Real time invoicing immediately turn jobs into invoices, even out on the job Accounting integration combine AroFlo with Xero, MYOB, Reckon, QuickBooks and SAASU Purchase orders and stock control place orders from the field or office Order direct from suppliers with integrated online supplier catalogues Electronically manage timesheets increase billable hours Assign customised checklists to tasks for OH&S and compliance requirements GPS tracking assign your closest field worker to urgent jobs Attach documents and upload photos directly to tasks Full contractor management and optional contractor access Optional remote client access 24/7 interface for clients to register service calls Dynamic report with up-to-date tracking of your business User friendly interface designed for hand-held devices and big, grubby hands

Cons

The odd work around which usually get fixed in good time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering AroFlo

There is always someone available at support to speak to and the on boarding is a real easy process.

Source: Capterra
0 of 2 people found this review helpful
Helpful?   Yes   No
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Suzy Rinsma

Aroflo's Flexibility its greatest selling point

2018-11-01

But the easy of purchasing materials, and allocating costs to multiple cost centres within a project and the real-time tracking of all expenses make Aroflo a useful tool in our business that seamlessly integrates with our accounting software, providing a system of tracking and cross checking costs for our team, in the office and on site simultaneously.

Pros

The flexibility of the software to accommodate such a variety of business models and expectations, and the ability to update information as circumstances change means that costs be captured per task, per project, or per business unit, and materials amended should situations arise that require it. Invoicing can be as simple or as detailed as circumstances require, and reporting includes both standardised and custom reports.

Cons

However the reporting while comprehensive needs to be set up very particularly in the case of custom reports to ensure there are no items missed or duplicated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from AroFlo


Thank you for taking the time to review our product and share the benefits you have experienced with AroFlo and your accounting integration.

Read more
Anonymous
(Real Estate company, 1-10 employees)

For the most part very good

2018-11-06

We use it for a property and access management tool.

Pros

Ease of use to track project progress.

Cons

Invoicing isn't straightforward and the integration with Xero isn't as clean as it should be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from AroFlo


Thank you for taking the time to review our product.
We have several upcoming webinars scheduled to assist users with different areas of our system.
AroFlo Advanced Reporting may be of interest, check it out here https://aroflo.com/webinars/

Read more
Ken Planner

AroFlo for Service

2017-04-10

AroFlo continues to develop into a multipurpose integrated management tool for CRM, Field Service Management and Inventory control.

Pros

Relative ease of use and that it is becoming a "one stop shop" for our CRM & Field Service Management needs.

Cons

Weak on inventory management for our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering AroFlo

I find some screens for data entry a little "busy" making some fields for information easy to miss, including "Save" buttons.

Source: Capterra
Helpful?   Yes   No
Read more
Derek Lion

Affordable Streamlining

2019-09-05

Tracking, streamlined, and affordable.

Pros

Their Job Management software has been ideal for using and monitoring all of our guys in the field.

Cons

While we like the field mobility, the timesheets were sort of a pain in the butt to get set up.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Susan Su

Review title : 92 as tailor made software

2017-04-10

Great customer service, excellent customize reports, freindy interface, cloud information storage , access information any where

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Robert Lowndes

AroFlo used in a field service environment

2018-10-26

I like the integration of service job creation and allocation, with spare parts inventory control, job status monitoring and finally invoicing.

Pros

It combines this with basic inventory/spare parts management for our warehouse and field service vans.

Cons

That it's inventory management is basic.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from AroFlo


Thank you for taking the time to review our product we will pass on your feedback on to development

Read more
Zoe Williams

Does the job

2018-11-06

Pros

Easy to track who has made changes to documents/email records.

Cons

Email integration is shaky and doesn't always send/receive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from AroFlo


Thank you for taking the time to review our product.
We recently put significant resources into improving our email system within AroFlo and believe it's much more robust.
If you experience any new problems it would be most appreciated if you could report these issues via the AroFlo help menu, https://help.aroflo.com/display/office/Submit+a+Support+Request

AroFlo receive a significant number of requested improvements on a daily basis. Our management team process and collate these requests, prioritising based on severity, impact and popularity and allocate resources based on that process. Reported bugs are always investigated and actioned based on priority, high impact issues are always actioned ASAP. If you an issue that you consider high impact please contact our Customers Service team as a matter of urgency.

Read more
Nik De lautour

Outstanding!!

2017-04-11

Never ceases to amaze me - A very powerful tool and is now a crucial part of the business from service managing, maintenance scheduling, quoting, to inventory management, and all the way through to invoicing, AroFlo has got all the bases covered.

Pros

Endless Customisation options Excellent Customer support Reasonably priced Saves time Saves money A multitude of data stored in system and easy to access

Cons

Need task types to have default task sheet templates linked to them (Suggestion)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard Green

AroFlo Review

2018-10-26

Very satisfied and would definitely recommend using them

Pros

Very easy to use and very realiable. Reporting allows you to see weekly revenues with ease.

Cons

Not being able to create custom fields with the same name as previously archived custom fields

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from AroFlo


Thank you for taking the time to review our product

Read more
Rhonda Jones

Aroflo

2018-10-30

Overall i would say our overall experience has been positive and it has enabled our staff to become far more efficient.

Pros

The ability to talk to a PERSON when we need help Ability for the staff in the field to access documents and jobs as required, ease of interface with Xero.

Cons

The need to go day by day when filling in public holidays or leave in a timesheet - there is no option for management to use a bulk entry

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from AroFlo


Thank you for taking the time to review our product. We're pleased to hear our system has improved the efficiency within your business.

Read more
Felicia Gallagher

AroFlo gets top marks for Customer Service

2017-04-10

This product allows us to carry out our business anywhere anytime, giving us to access customer details, drawings, schedule work and keep track of our employees and more.

Pros

Ease of use.

Cons

I would like the ability to modify and add to the fields that you can view in inventory and also be able to a custom field. I would like to be able to report on custom fields on contacts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gill Mathews

The best all round solution for trade businesses

2018-10-26

Having the guys timesheets, inventory, real time scheduling, reporting and compliance all kept within the one package has meant that running our business has become a smooth machine rather than the paper trail of double handling it used to be.

Pros

The scheduling was the biggest game changer for our business, just being able to colour code our tradies, move them around, swap jobs and see in real time where they are so that adjustments can be made quickly when jobs go quicker or slower than expected.

Cons

Back in 2011 when we set this up there was very little help with regards to setting up invoice and quote templates and that took a long time to get right at the outset and so delayed implementation considerably

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from AroFlo


Thank you for your great review, things have come a long way since 2011 we are so happy AroFlo has made such a big change to the way you run your business

Read more
Hayley Watkins

Very Customisable Job Management Software

2018-11-05

Instant update of jobs at our finger tips is vital in our business and is achieved through Aroflo.

Pros

Practicality is great with automatic import of supplier invoices and work orders.

Cons

Emails get bounced/blocked with the notification address and there is no alert sent to us in a timely manner and occasional never.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from AroFlo


Thank you for taking the time to review AroFlo.

Read more
Jav Greaves

Best Trades based job Management Software

2019-04-14

Pros

The simple reports module, you don't need to be a SQL report writer to get great data simply.

Cons

Aroflo is ideally suited to "service" style work with lots of small jobs. Whilst there have been some great improvements, it is still not the best solution for major projects that may span many months.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ian Williams

My admin team for my small business

2018-11-03

I can be responsible for the management of my day, week and month.

Pros

Very easy to use. Excellent training service.

Cons

Would like to see time conflicts without having to get out of the task and view timesheet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from AroFlo


Thank you for your review, it's always great to receive feedback from our customers.
We have recently put significant resources into improving our email system within AroFlo and believe it is now much more robust. If you could report any new problems with email service in AroFlo it would be much appreciated.

Read more
Jess McDougall

Aroflo didn't deliver according to promises - we were mislead on credits and integration.

2017-03-13

Before we signed up, we made it very clear to Aroflo that supplier invoice/credit imports was one of our most important criteria in a workflow system, as we process a large number on a daily basis (as do many trade businesses).

Pros

Scheduling calendar is good.

Cons

Financial side is very poor, not an intuitive system to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

0/10
Source: Capterra
1 of 1 people found this review helpful
Helpful?   Yes   No

Response from AroFlo


At AroFlo we consider all enhancement requests from our clients and prioritise them based on the needs of our entire user base. We increased the priority of the credit notes enhancement you requested but were unable to resolve the issue in the short timeframe your business insisted upon.

This enhancement has now been released and more information can be viewed here https://tinyurl.com/y88bv99j

Our sales team are completely transparent during software demonstrations. If specific requirements are raised by the client during the demonstration that we feel our software can¿t support, we will always address those limitations.
As we don¿t have lock-in contracts our clients can cancel at any time so it would be counterproductive to make false promises about AroFlo¿s capabilities.

Further clarification on our Xero integration and a table outlining the data we push and pull between the two systems can be viewed at http://aroflo.com/features/xero-integration/

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Tim Petersen

excellent product, easy to use, could do with more functions (CRM, better reports)

2017-09-07

reduces admin time significantly.

Pros

It's easy to use office and field, customer service is excellent and well priced.

Cons

Would like to see better reporting, and although it is strongly linked to particular trade types, they have the basics to be a very, very good system for 95% of trade businesses.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Zackary Nadin

AroFlo Review

2018-11-06

Reporting has been an excellent tool

Pros

The simplicity of the program, it's as simple as following the bouncing ball

Cons

Lack of restricted permission for users of different levels

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from AroFlo


Thank you for your review, your feed back is very much appreciated. You may not be aware that we released an update earlier this year that enables you to set your own permission groups; https://aroflo.com/features/user-permission-groups/. This gives you control over what users can see and do in AroFlo. Have a look at our documentation; https://aroflo.com/features/user-permission-groups/ . If you need some help setting it up give our Customer Service team a call and they will be happy to help you out.

Read more
Michelle McGinty

Highly Recommended

2017-04-10

We have been utilising Aroflo for years and every month we are still learning new parts of the system that can save the Company time and money.

Pros

Syncs with MYOB Encompasses most aspects of the business ie quoting, purchase orders, job management, timesheets etc Can adjust levels based on different users.

Cons

The calendar function is quite difficult to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering AroFlo

We utilised an external training consultant recommended by Aroflo called Kappa Solutions and had them come into our business and had them spend a couple of days with us. This helped us greatly in utilising Aroflo to the next level. We had been using Aroflo for years and the consultant training allowed us to start using features that we had always wanted to use but never had taken the time to understand. This really helped a lot.

Source: Capterra
Helpful?   Yes   No
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mike doe

AroFlo use

2018-11-02

we are much more able to keep track of past and present tasks. with the document storage , our field users can access anything they may require for different sites, from JSA's to certification documents or even ID cards.

Pros

it keeps everything in order and at your fingertips

Cons

it can sometimes take a while to navigate to what you want.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from AroFlo


Thank you for taking the time to review our product.

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Dan De Angelis

Fantastic tool for managing your business!

2017-09-11

After migrating all of my data and using the software live for a couple of months now, I'm feeling reassured and extremely happy with the choice I made.

Pros

The software itself is very well designed with flexibility but specifically able to meet the needs of my business.

Cons

The monthly fees are a little high, making it an expensive option for a small business. Especially if you have less than 3 users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
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Dennis Monteiro

Streamlining Processes

2018-10-26

Once you are familiar with AroFlo it gets easier.

Pros

Able to track jobs in detail and keep track of employees

Cons

Looking up certain things take a bit more time. Time sheets print format.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from AroFlo


Thank you for taking the time to review our product

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Shane Ogden

Pride Plumbing Melbourne

2017-03-30

I would say AroFlo is a real time saver.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
0 of 1 people found this review helpful
Helpful?   Yes   No
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