Artichoke Pricing, Features, Reviews & Comparison of Alternatives

Artichoke

Appointment scheduling for small teams

3.75/5 (8 reviews)

Artichoke overview

What is Artichoke?

Artichoke is a cloud-based business management platform designed for small appointment-based businesses with 1-10 employees. The software includes online scheduling, credit card processing, appointment reminders, income and expense tracking, client notes, and more.

With Artichoke, users can set up an online booking webpage, allowing their clients to book appointments at any time, from any device. Reminders are sent out automatically before appointments by email or text message. Credit card payments can be processed, and users can set up recurring transactions and track client balances. Hours, income, expenses, and profit or loss can also be tracked through the Artichoke dashboard, and are sent to users in a weekly email summary.

Client reviews can be collected through Artichoke, with automatic review requests sent to clients and periodically included in notifications for appointments, payments, and other interactions. Users are automatically alerted to new reviews and can add their own comments. Reviews can be displayed on the booking page to encourage new prospects to book. Customers can also be acquired through referrals, with an automated referral engine, referral tracking by client, and total referral value tracking. Via Zapier, users can integrate Artichoke with their email marketing system, enabling the automatic addition of new clients to mailing lists.
getartichoke.com

Pricing

Starting from
$30/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Artichoke screenshot: Clients can book appointments online through branded booking pagesArtichoke Whiteboard BackstoryArtichoke screenshot: The dashboard gives users an overview of their financial performance

Artichoke reviews

Value for money
Features
Ease of use
Customer support
  4.1
  3.4
  4.2
  4.3
Maryjane Kuroly

User friendly for both myself and my clients

Used daily for 6-12 months
Reviewed 2017-08-31
Review Source: Capterra

Manages my appointment, my income and my expenses

Pros
It's dependable and customer service is excellent. Any time I have had questions they were quick to respond.

Cons
If a new client is booking the same time as another client-they believe it just went through because they don't realize if they actually got the appt they would get a confirmation email.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jenn Vandevender

Works well with patience

Used daily for 6-12 months
Reviewed 2017-09-01
Review Source: Capterra

Keeping track of income, schedule, goals, and referrals.

Pros
I love that my clients can book online. It keeps track of my referrals, gift certificates, client history, and goals.

Cons
It doesn't run very fast. Has a lot of glitches. Most of the time I have to write down when my client would like to rebook and finish after they've left so they don't have to wait forever. Also so I can move on to my next client. I wish I could set up a clean up time to the end of my services and customize those clean up times. Since I need more for a Stone Massage or body wrap than a quick 30 minute massage. I would also like to be able to pay for two clients on one ticket. My hope is that this software will get better with time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Anonymous

Worst Customer Service Yet

Used daily for 6-12 months
Reviewed 2018-10-30
Review Source: Capterra

My professional liability insurance has a very good reputation and has always done well by me. Getting a discounted rate and coming from a reputable referral seemed like a easy decision. With unclear functionality and clear gaps in basic payment functionality, this has become a wash. Virtually non-existent and, when present, ineffectual customer service has been the deal breaker.

Pros
It was offered as an add-on for my practice insurance at a reduced rate

Cons
Have been waiting for days for a response to a simple but critical function of adding a tip to a transaction. As a company that gets a break on each transaction I make, forcing me to make more transactions per customer (i.e. not offering a tip function on certain sales) is egregious. There is no call back and the most rudimentary response to a critical issue is inexcusable. Do not use this service. They were hawking me for investment in the company within my first months with the service - not a good look. Stay away.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Danielle Krevenky

I'm loving having this scheduling software. It makes my life a thousand times easier.

Used daily for less than 6 months
Reviewed 2017-09-04
Review Source: Capterra

Helps everyday with my own business. Cuts out the middle man.

Pros
User friendly! Clients love it. Customers find online booking easy to use. Fits within my budget. Great notation system.

Cons
No app :( Doesn't show all info I need from intake. Not sure how I can limit online Booker's to only x amount a day but that's a matter of asking I'm sure.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Vicki Buelow

Software takes care of the reminders, which frees up my time.

Used daily for less than 6 months
Reviewed 2017-08-31
Review Source: Capterra

Pros
Very easy to set up and use. Did not take a ton of time to do. Love the ability to upload clients into the system.

Cons
I don't really see a ton of negative things with this software. I guess the only thing I would like the ability to see a report on the notifications. being sent out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Artichoke pricing

Starting from
$30/month
Pricing options
Free trial
Subscription
View Pricing Plans

$30 USD per user per month.

Artichoke features

Activity Dashboard
Third Party Integration

API (626 other apps)
Activity Tracking (313 other apps)
Audit Trail (292 other apps)
Auditing (341 other apps)
Automatic Notifications (487 other apps)
Billing & Invoicing (278 other apps)
Compliance Management (347 other apps)
Customizable Reporting (390 other apps)
Data Import/Export (360 other apps)
Document Management (277 other apps)
Document Storage (294 other apps)
Inventory Management (386 other apps)
Inventory Tracking (309 other apps)
Monitoring (277 other apps)
Real Time Data (333 other apps)
Real Time Reporting (282 other apps)
Reporting & Statistics (467 other apps)
Workflow Management (378 other apps)

Videos and tutorials

Additional information for Artichoke

Key features of Artichoke

  • Gift card management
  • Online payments
  • Appointment scheduling
  • Attendance tracking
  • Appointment management
  • Booking management
  • Gift cards
  • Progress tracking
  • SOAP notes
  • SMS & email reminders
  • Email integration
  • Appointment reminders
  • Credit card processing
  • Recurring transactions
  • Referral request automation
  • Feedback collection
  • Feedback management
  • Client review collection
  • Income & expense tracking
  • Accounting integrations
  • Email marketing integrations
  • Customizable templates
  • Document templates
  • Note templates
  • Calendar sync
  • Calendar management
  • Searching & prioritizing
  • Prioritizing
  • Customer database
  • Weekly email summary
  • Scheduled reporting
  • Online scheduling
  • Custom booking page
  • Client notes
  • Progress notes
  • Custom reminders & alerts
  • Solicitations
  • Group scheduling
  • Online booking integration
  • Project notes
  • Electronic payments
  • Email invitations & reminders
  • Time & expense tracking
  • Customer history
  • Activity dashboard
  • Income statements
  • Campaign management
  • Website integration
  • Referral source tracking
  • Social media integration
  • Custom forms
  • Sales analytics
View All Features

Benefits

Simplified business management - Artichoke is like having a personal assistant, without the added cost. Easy access to all of the tools needed to manage a business.

Automate everything - From appointment reminders to self-service online scheduling / booking, Artichoke gives businesses the tools to save precious time and improve customer service.

Lots of bells & whistles - Artichoke comes with additional features, like the ability to sell gift cards, solicit clients for reviews and referrals, discounts, personalized and automated client birthday messages, and more.

Hours, income, expenses, and profit or loss can be tracked in Artichoke's dashboard, and financial data is also delivered to users in a weekly email summary.