App comparison

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Autotask PSA Logo

Autotask PSA

4.3
(131)

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IT Business Management Software Platform

(14)

Autotask PSA Alternatives & Competitors

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JIRA Service Management logo
4.5
(650)

The only ITSM solution built on the Jira platform

Features

Total

JIRA Service Management logo
Autotask PSA logo

51

112

84

features in common

51

features in common

JIRA Service Management logo

JIRA Service Management user ratings

Functionality

4.5
(650)

Top features

  • Remote Monitoring & Management

    5.0

  • Issue Management

    5.0

  • Knowledge Management

    5.0

Autotask PSA logo

Autotask PSA user ratings

Functionality

4.2
(131)

Top features

  • Timesheet Management

    5.0

  • Single Sign On

    5.0

  • Scheduling

    5.0

Pricing

Starting from

$60/month

Value for money

JIRA Service Management logo
4.3

0.3

Autotask PSA logo
4.0

What users say about JIRA Service Management's value for money

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.
It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.
Atera logo
4.6
(343)

Ultimate All-In-One RMM Tool Suite for MSPs & IT Departments

Features

Total

Atera logo
Autotask PSA logo

56

134

84

features in common

56

features in common

Atera logo

Atera user ratings

Functionality

4.3
(343)

Top features

  • Real Time Reporting

    5.0

  • Configuration Management

    5.0

  • Real Time Updates

    5.0

Autotask PSA logo

Autotask PSA user ratings

Functionality

4.2
(131)

Top features

  • Timesheet Management

    5.0

  • Single Sign On

    5.0

  • Scheduling

    5.0

Pricing

Starting from

$99/month

Value for money

Atera logo
4.7

0.7

Autotask PSA logo
4.0

What users say about Atera's value for money

That gets to be really useful for mundane things like disks getting full and memory getting full. The community shared scripts are great to copy and improve on.
The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software).