Autotask vs mHelpDesk Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

David Finster

MHelpdesk is perfect for small service companies

2012-05-12

We switched to MHelpdesk from Autotask. We really like it much better.

Pros

Has companion iPhone app Easy data entry Browser-based, works on all platforms Compatibile with Quickbooks Web 2.0 - very responsive Fantastic support This company really strives to please the users

Cons

Estimating module is basic Data entry is really easy, but it's also easy to accidentally create new customers by mistake.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
mHelpDesk Reviews
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