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AyaNova vs Commusoft Comparison

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Overview

AyaNova is service management software that enables users to manage work orders, service history, service schedules and inventory...

Commusoft is an all-in-one work order management software designed for the field service industry. We help businesses manage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$59/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.0

(16)

5

4

3

2

1

5

8

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
33%
would recommend this app

5

4

3

2

1

109

35

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

It is very natural to use the software. It works like you think and that is remarkable.
Support is often immediate and they follow up if you don't get back to them. They are truelly interested in you having a great user experience.
All in all, it was a fantastic bit of software for the price I paid and the result I got.

Pros

Founder is brilliant, very knowledgeable and helpful, a director who does not hind behind but rather on the front line helping and assisting when need be.
It's a fantastic piece of software that makes all aspects of running of my business so easy. I have used Commusoft for 6 years now and this latest version is even more powerful than i ever expected.
Easy to use the automatic service reminders are brilliant as the software is generating its own work so in effect paying for itself, the level of support is also great.

Cons

The worst part is you cannot create reports using your customized queries, you can only used the canned queries which are very limited.
We paid for the original non subscription product, When it failed they refused to resend us the license. They instructed us to purchase the new license (subscription based) model.
We started using Version 3 and I would be hard pressed to think of more than a couple simple problems we have had in all that time.

Cons

There will be no more forgotten jobs not invoiced or time wasted making unnecesary trips to jobs without the correct information of what we're going to.
I hate writing reviews but would have felt guilty not to give credit where due with Commusoft. The team at Commusoft and their level of service have have always been top notch.
Ve run out of space so as there are no negatives Ill continue with the Pros.
  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features20
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Asset Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Barcode Scanning
  • Billing & Invoicing
  • Booking Management
  • Built-In Database
  • Calendar Management
  • Certificate Management
  • Client Portal
  • Communication Management
  • Contact Database
  • Contact History
  • Contract Management
  • Cost Estimating
  • Cost Tracking
  • Credit Card Integration
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Desktop Notifications
  • Digital Signature
  • Dispatch Management
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Templates
  • Email Tracking
  • Estimating
  • Event Calendar
  • Event Logs
  • Event Tracking
  • Facility Scheduling
  • Filtered Views
  • Financial Analysis
  • Fixed Asset Management
  • Forms Management
  • GPS
  • Geographic Maps
  • Geolocation
  • History Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Labor Cost Reporting
  • Location Tracking
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Signature Capture
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Offline Access
  • Online Booking Integration
  • Permission Management
  • Prioritizing
  • Productivity Reporting
  • Purchase Order Management
  • Purchasing Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Tasks
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • Role-Based Permissions
  • SLA Management
  • SMS Integration
  • Sales Reporting
  • Sales Tax Management
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Status Reporting
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Time & Expense Tracking
  • Timesheets
  • User Management
  • Vendor Management
  • Video Support
  • Work History
  • Work Order Management
  • Total features115
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Asset Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Barcode Scanning
  • Billing & Invoicing
  • Booking Management
  • Built-In Database
  • Calendar Management
  • Certificate Management
  • Client Portal
  • Communication Management
  • Contact Database
  • Contact History
  • Contract Management
  • Cost Estimating
  • Cost Tracking
  • Credit Card Integration
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Desktop Notifications
  • Digital Signature
  • Dispatch Management
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Templates
  • Email Tracking
  • Estimating
  • Event Calendar
  • Event Logs
  • Event Tracking
  • Facility Scheduling
  • Filtered Views
  • Financial Analysis
  • Fixed Asset Management
  • Forms Management
  • GPS
  • Geographic Maps
  • Geolocation
  • History Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Labor Cost Reporting
  • Location Tracking
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Signature Capture
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Offline Access
  • Online Booking Integration
  • Permission Management
  • Prioritizing
  • Productivity Reporting
  • Purchase Order Management
  • Purchasing Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Tasks
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • Role-Based Permissions
  • SLA Management
  • SMS Integration
  • Sales Reporting
  • Sales Tax Management
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Status Reporting
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Time & Expense Tracking
  • Timesheets
  • User Management
  • Vendor Management
  • Video Support
  • Work History
  • Work Order Management

Integrations

  • Total integrations2
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations10
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AyaNova vs. Commusoft

See how AyaNova and Commusoft stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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