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Azuga Fleet vs Motive Comparison

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Good recommendations?

Motive logo

Motive

95pts

Overview

Category Leaders

Azuga combines GPS tracking, diagnostics, and driver rewards to boost safety, accountability, and efficiency at every turn.

Category Leaders

The Motive fleet management solution helps fleets of all types track vehicles with real-time GPS, automate operations, simplify compliance, and protect their business with dashcams—all in one place.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

25

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

267

5

4

3

2

1

153

71

21

7

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.5

1.6K

5

4

3

2

1

1.1K

357

90

33

64

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

It helps give peace of mind to the company and really helps drill down on where the focus needs to be to encourage safer driving practices.
For the money Azuga is a great value. There are a multitude of great options for fleet tracking and maintenance.
I was very pleased once we implemented the devices as it allows us to ensure safety.

Pros

The thing I liked most about the program is it is easy to use and if an issue arrives the customer service is amazing and excess able immediately.
I love the ease of getting reports for my IFTA information. Anytime I have had to call I get great help.
The daily logs are easly to find and down load. The tracking works awesome, the fact that all my info is at my finger tips so i don't have to walk to each truck is awesome.

Cons

Things did not start off well, as they messed up our start / billing dates, this was a kick off to many hours of dealing with inept customer service.
We have had some problems with wrong locations of the buildings.
When our daughters car is below 12.3 volts I get a repeated warning. They could tweak that lower.

Cons

Otherwise, he did not mention any changed on my previous contract, but the price. I regret to sign it because I was completely deceived by him.
Reports difficult to combine for a full-service report (such as an IFTA audit). The dashcam feature is annoying, it doesn't always work, and right now is out of service.
Very slow to implement changes/fixes/new features. Mobil App for Manager has terrible units view (Grouping units under one dot its craziness).
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features70
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Billing & Invoicing
  • Budget Tracking
  • CRM
  • Carrier Management
  • Check-in/Check-out
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Portal
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Data Visualization
  • Delivery Tracking
  • Dispatch Management
  • Document Management
  • Driver ETA
  • Driver Logs
  • Driver Management
  • Electronic Signature
  • Email Alerts
  • Employee Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Expense Tracking
  • File Storage
  • Fleet Management
  • For AEC Industry
  • For Drivers
  • For Freight Operations
  • For Oil & Gas
  • Forms Management
  • Fuel Cost Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Heatmaps
  • Historical Reporting
  • IFTA Reporting
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Live Driver Tracking
  • Load Optimization
  • Location Tracking
  • Logistics Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Mobile Time Tracking
  • Monitoring
  • Multi-Location
  • Online Time Clock
  • Performance Metrics
  • Predictive Analytics
  • Preventive Maintenance
  • Progress Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Risk Assessment
  • Role-Based Permissions
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Service History
  • Shipment Tracking
  • Spend Analysis
  • Status Tracking
  • Technician Management
  • Territory Management
  • Third-Party Integrations
  • Tire Management
  • Transportation Management
  • Trip Logs
  • VIN Lookup
  • Vehicle Information
  • Vehicle Management
  • Vehicle Tracking
  • Violation Tracking
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • Total features115
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Billing & Invoicing
  • Budget Tracking
  • CRM
  • Carrier Management
  • Check-in/Check-out
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Portal
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Data Visualization
  • Delivery Tracking
  • Dispatch Management
  • Document Management
  • Driver ETA
  • Driver Logs
  • Driver Management
  • Electronic Signature
  • Email Alerts
  • Employee Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Expense Tracking
  • File Storage
  • Fleet Management
  • For AEC Industry
  • For Drivers
  • For Freight Operations
  • For Oil & Gas
  • Forms Management
  • Fuel Cost Management
  • Fuel Management
  • Fuel Tracking
  • GPS
  • Geofencing
  • Geographic Maps
  • Geolocation
  • Heatmaps
  • Historical Reporting
  • IFTA Reporting
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Live Driver Tracking
  • Load Optimization
  • Location Tracking
  • Logistics Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Mobile Time Tracking
  • Monitoring
  • Multi-Location
  • Online Time Clock
  • Performance Metrics
  • Predictive Analytics
  • Preventive Maintenance
  • Progress Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Risk Assessment
  • Role-Based Permissions
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Service History
  • Shipment Tracking
  • Spend Analysis
  • Status Tracking
  • Technician Management
  • Territory Management
  • Third-Party Integrations
  • Tire Management
  • Transportation Management
  • Trip Logs
  • VIN Lookup
  • Vehicle Information
  • Vehicle Management
  • Vehicle Tracking
  • Violation Tracking
  • Warehouse Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations32
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Teams
  • NetSuite
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations26
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Teams
  • NetSuite
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

ME
AvatarImg

Michael E.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Motive logo

Motive

Motive Current Status Review

Reviewed 2 years ago

Middle of the road.

Pros

Fleet view. Fleet view. Safety events. safety events, fleet view safety events fleet view safety events

Cons

Inconsistency of dash cameras. One report will read the trucks dash cam is working, then sometimes you go to Fleet View to update status and it does not update....downloading wheel just sits there and spins. Creates concerns about whether or not the dahs cam is working. Is it working? Who knows?

Vendor response

We're so sorry to hear that you did not have a great experience using Motive's services! We are interested in learning more about the difficulties that you are experiencing. Can you please email your comments to support@gomotive.com or call our 24/7 support line at 855-434-3564.

HW
AvatarImg

Howard W.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Motive logo

Motive

Motive review

Reviewed 2 years ago
Pros

Bring your own device, cost of product, focus on DOT compliance

Cons

Fleet management to compete with major TMS providers

Vendor response

Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.

AG
AvatarImg

Aman G.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Motive logo

Motive

Keeptruckin-----keep going

Reviewed 3 years ago

Great!

Pros

Great software, easy to use, driver logs are easy to learn, keeps drivers on track.

Cons

The fee is high compared to other fleet services

AN
AvatarImg

Andrew N.

Logistics and Supply Chain, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Motive logo

Motive

Motive helps me keep track

Reviewed 2 years ago

Tracking of fleet

Pros

GPS Ability to view fleet Fuel tracking

Cons

It is not easy for some drivers to connect with their phones

Vendor response

Thank you for the fantastic review! We're so happy to hear that you're enjoying our service. If you have any questions, our support team is here for you via email at support@gomotive.com or by phone at (855) 434-3564, 24/7. Thanks again! ����

RC
AvatarImg

ROMARO C.

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Motive logo

Motive

Best in it's class!

Reviewed 2 months ago

Excellent! By far the best system I've used for tracking and managing a fleet.

Pros

Motive makes tracking our fleet simple! Great system!

Cons

I like everything about the motive dashboard.

Vendor response

Hi Romaro! Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

DM
AvatarImg

Darrick M.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Motive logo

Motive

Review

Reviewed 3 years ago
Pros

Fleet management. Ability to see where truck is at and mileage.

Cons

Figuring out how to do somethings is not intuitive.

Vendor response

Thank you for the wonderful review, Darrick! We're glad that you find our app useful. Please help spread the word!

AH
AvatarImg

Abreham H.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Motive logo

Motive

Owner

Reviewed 3 years ago

So far so good other than being short on WiFi hotspot limit. This need to be increased without any additional charge

Pros

User friendly and very interactive for the drivers and fleet admin

Cons

I don't think there is least to like about this software. Well done

Vendor response

Thank you for the positive review! We appreciate the feedback so much.

DM
AvatarImg

Dorian M.

Transportation/Trucking/Railroad, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Motive logo

Motive

Keep Trucking

Reviewed 3 years ago

I think it’s a great app for fleet management

Pros

The app and the desktop features with keeping up with drivers

Cons

Sometimes lag with GPS when trying to keep up with driver location

Vendor response

Hi Dorian, thank you for the 5-Star rating! We always strive to provide our customers with a great experience. We're very sorry for the inconvenience that this issue caused you. Please contact our technical support team at 1-855-434-3564 or email us at support@keeptruckin.com and someone will help you resolve this matter ASAP.

DH
AvatarImg

Dagan H.

Environmental Services, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Motive logo

Motive

Motive Review

Reviewed 2 months ago

It's been pretty good. I was the one being watched on the camera and am now watching people on the camera. Each side has been good

Pros

Ease of use. It is easy to hop on and find a certain individual

Cons

Kills our Fleet batteries. We constantly have to charge the batteries after sitting for 1 week

Vendor response

Hey Dagan! Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

CB
AvatarImg

Cody B.

Transportation/Trucking/Railroad, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Motive logo

Motive

KeepTruckin

Reviewed 3 years ago

Very easy to use and understand. Again customer service has been the best.

Pros

Customer service. The ease of using the program fleet admin and driver.

Cons

Not to much to know about what I didn't like. Haven't come across that yet.

Vendor response

Hi Cody, thank you for the amazing feedback. We're constantly working on improving our user experience and we are glad that we met your expectations!

BG
AvatarImg

Brian G.

Food Production, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Motive logo

Motive

Driver Friendly

Reviewed 4 years ago

excellent

Pros

Keeptruckin is easy to use for the driver and fleet admin staff.

Cons

Driver messaging and alerts could be improved. Send alerts to drivers rather than just admin

Vendor response

Thank you, Brian. We're glad that you like using our services. We truly appreciate your feedback.

GS
AvatarImg

Gary S.

Translation and Localization, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Motive logo

Motive

Meh product.

Reviewed 3 years ago

Incredibly mediocre at best. It seems like Keep Truckin is more concerned with rolling out new features and gaining market share over fixing old issues and keeping current customers happy. We will not be renewing at the end of the contract. We require a more reliable ELD service.

Pros

It has many of the functions we need to locate our fleet.

Cons

The updates. We use company supplied tablets to interface with the Keep Truckin ELD. We used to rely on the internet connection supplied by the Keep Truckin ELD to keep the ELD application up to date. There are so many updates that we found ourselves running out of plan data. To be clear, we lock the tablets down so only Keep Truckin app can be used so it is not other apps. We have recently shut down our automatic updates for the Keep Truckin app which means my fleet is constantly behind on updates - some which are critical for the operation. It creates a real hardship to have to manually update our Keep Truckin ELD app when trucks come through the home terminal. Also, trucks that will not leave the drive line when the truck stops is becoming more frequent. ELD connectivity is a real problem.

Vendor response

We really apologize for the inconvenience faced. Kindly share the details with us at "support@keeptruckin.com". Our team will look into it and get back to you with a resolution.

CT
AvatarImg

Chris T.

Construction, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Motive logo

Motive

motive review

Reviewed 2 years ago

fantastic

Pros

everything is actually really good. east to use for fleet manager and drivers alkie.

Cons

nothing it is a great system. i really have no problems with it.

Vendor response

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

JH
AvatarImg

Jason H.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Motive logo

Motive

Motive Is The Best

Reviewed a year ago

So far my overall experience has been good

Pros

Motive makes it easy to manage my fleet of trucks and real time updates.

Cons

Price could be a little lower but for the service provided, it’s understandable

Vendor response

Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at support@gomotive.com or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!

ML
AvatarImg

Maya L.

Logistics and Supply Chain, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Motive logo

Motive

Great product for trucking companies!

Reviewed 3 years ago
Pros

We have this product integrated with our TMS and we get timely updates delivered directly to our shipments. Great ELD product. I also like the ETA feature!

Cons

I don't like that we can't use the KT fleet app in our overseas office. It's not available in Bulgaria.

Vendor response

Hi Maya, thanks for the positive feedback and rating. We really appreciate it. If there is anything we can do for you, just let us know at support@keeptruckin.com! Have a wonderful day!

SW
AvatarImg

Scott W.

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Motive logo

Motive

Big tool with minimal componenets

Reviewed 2 months ago

Customer support is excellent, web and app content great, especially the ability to manage the fleet from the phone app. In vehicle cameras are excellent and the ability to set adjust or remove parameters you want monitored

Pros

The ability to track and locate fleet vehicles and drivers while managing their driving habits

Cons

bluetooth connection can be a bit glitchy at times

Vendor response

Thank you for the wonderful review, Mr. Scott! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

JJ
AvatarImg

Justin J.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Motive logo

Motive

Centaur

Reviewed a year ago
Pros

The features are easy to use and the options allow us to manage our small fleet.

Cons

Need to give more camera options to attach to system.

Vendor response

Yay! 🎉 Thank you for the great review. We're so glad to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations. If you know anyone who could use our help, please give them a shoutout! Thanks again. 🤗

VP
AvatarImg

Vivian P.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Motive logo

Motive

Dissatisfied customer

Reviewed 2 years ago

Great until I decided to cancel after 3 months of using the product. I no longer needed it because I worked locally and not over the road

Pros

Software is great for anyone needing ELD and monitoring. Mostly need for a large fleet

Cons

Once you sign the contract, you will be obligated until the end of the contract no matter if your circumstances change and you no longer need it.

Vendor response

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.

JK
AvatarImg

Jenny K.

Events Services, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Motive logo

Motive

Not for seasonal drivers

Reviewed 2 years ago

we are not impressed with the service compared to the cost of the monthly subscription

Pros

no feature is worth the monthly subscription price, this service is designed for large fleet management only

Cons

motive does not offer subscriptions for seasonal drivers, required minimum 12 mo commitmentcannot access billing or invoices through fleet management

Vendor response

"We're so sorry to hear that you did not have a great experience using the Motive app! We are interested in learning more about the difficulties that you are experiencing. Can you please email your comments to support@gomotive.com or call our 24/7 support line at 855-434-3564. "

AvatarImg

Verified reviewer

Construction, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Motive logo

Motive

Telematic systeem

Reviewed 3 years ago
Pros

Driver and fleet manager support is really strong and quick. Hardware is reliable and easy to install.

Cons

Missing some driver management features like permits and certifications tracking

Vendor response

Thanks for the positive feedback and rating,. We really appreciate it.

MC
AvatarImg

Mary C.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Motive logo

Motive

Dispatch

Reviewed 4 years ago

Resolve issues fast

Pros

Easy to locate drivers and read logs. Can look a the whole fleet in one shot.

Cons

Sometimes does not update fast enough, sometimes it has lags, but overall good.

Vendor response

Thank you, Mary. We're glad that you like using our services. We truly appreciate your feedback.

SH
AvatarImg

Steven H.

Transportation/Trucking/Railroad, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Motive logo

Motive

Great product, but you have to pay for “Fleet” package just to get IFTA Reports

Reviewed 3 years ago
Pros

well-designed product that is reliable for the most part with strong customer support

Cons

IFTA Reports should be available to purchase separately, if desired, for owner operator and very small trucking companies. I have two trucks in my trucking company. We do not need or use any of the Fleet package yet we are forced to pay for the entire fleet package just to get IFTA mileage reports.

Vendor response

Hi Steven, Thanks for sharing such constructive feedback. We are glad to hear that you are satisfied with Motive services formerly KeepTruckin. We have passed your feedback as a valuable suggestion to the relevant team and we hope the suggested subscription package is available soon. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.

KH
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Kylon H.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Motive

Motive is the easiest option we have used to remain compliant and keep track of our fleet.

Reviewed 2 years ago

Overall Motive has solved our needs to remain compliant with FMCSA and to monitor our fleet.

Pros

The biggest pro for me is the ability to self-install all Motive equipment in house and not deal with the headache of trying to schedule Motive, trucks and employees in the same place at the same time.

Cons

The biggest downside to Motive is their rewards program. There is absolutely zero customer support to enable you to retrieve your earned rewards that show "pending approval" for an undetermined period.

Vendor response

Wow, thank you so much for your kind words! ���� We're thrilled that you're enjoying our service. If you have any friends who might also benefit from what we offer, please feel free to share the love! Also if you are facing any difficulty with rewards then please don't hesitate to reach out to us at support@gomotive.com or give us a call at (855) 434-3564. We will route you to the relevant department for the resolution. Thanks again! ����

BR
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Babur R.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Motive

Motive Review after 1 Vehicle use

Reviewed a year ago
Pros

Ease of access. Ability to connect as soon as the vehicle is started. Ability to see the location of the vehicle.

Cons

Since Motive is the first Fleet Management/tracking software I have used, I do not know how to compare it to others

Vendor response

Wow, thank you for the great comment! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at support@gomotive.com or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!

mc
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maria c.

Transportation/Trucking/Railroad, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Maria Codarcea

Reviewed 3 years ago

It is easy to monitor all trucks and drivers in one dashboard.

Pros

Easy to us for both driver and fleet management. Reliable (trust worthy) compared to other providers. Complex integration capability.

Cons

Does not have an easy way of keeping the inventory of the equipment, more specific it doesn't provide a clear evidence of the dashcams assigned/purchased by the company.

Vendor response

Hi Maria, Thank you for your feedback. we are glad to hear that you are satisfied with KeepTruckin services. If you face any issues please feel free to send us a note at support@keeptruckin.com or reach us out on our 24/7 Support Helpline (855) 434-3564.