Azuga Fleet Pricing Plan & Cost Guide

Pros
The website is user friendly. The price is cheaper.

Cons
The trackers often aren't up to date with the actual location of the technician which defeats the purpose.

Rating breakdown

Likelihood to recommend: 3/10

Pros
Using vehicle miles traveled for assessing road fees makes more sense than using taxes. The software could easily be adapted to congestion pricing, which also makes sense in congested urban areas. I don't use most of the reporting features of the software.

Cons
It keeps nagging me about low battery voltage, although when I test it with a voltmeter, the battery always reads 12V or higher.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The product from Azuga is the most valuable on the market. Even though it is very reasonably priced, the features offered from Azuga are far more valuable than its price. We have used competitive products, but Azuga - by far - is the best value for the money. Cannot recommend a product of this type any higher.

Cons
nothing - we have had no issues with the product and no complaints. Customer service is outstanding.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Love the way it makes tracking fleet vehicle assets so easy.

Cons
The Cost. If they would cut the monthly cost even just a little bit, it would go a long ways as far as marketing and affordability.

Rating breakdown

Likelihood to recommend: 9/10

Pros
The sales pitch was spot on. [SENSITIVE CONTENT HIDDEN] said everything he needed to say to get us to leave GPS Insight after 3 years of great service. He offered everything we were already getting but also added in a maintenance tracking package, plus came in $8 per device cheaper. That money adds up quickly when you run a large fleet.

Cons
You cannot create hierarchies for different types of vehicles throughout different markets or regions. If you want to filter for all of the vehicles in one market, you can't do it. If you want to filter for one type of vehicle across multiple markets, you can't do it. We were offered a 30 ping rate at standard pricing, it wasn't written in the contract so I assumed that was their standard ping rate; it is for Fleet Complete and many others. While installing and initializing the device, I found out that their standard ping rate is 2 minutes and it is an additional $2 per device, per month charge for 30 seconds. It took over 30 days and multiple emails and phone calls to get the 30 second ping rate and that was only after I told them I was canceling the service. I had the original sales call recorded and it's good I did because they tried the, "it's not in writing, so we don't know what was offered to you". It was only after I emailed them that I was canceling the service that they seemed to actually care and escalated my concern, prior to that it was always, "I let the propper team know and they are working on it". The contract stated that I had a 60 day trial period and could cancel during that time if I notified them of an issue and they failed to fix the problem within 14 days. As stated before, it was a month of them not fixing the problem and now they want to charge a $100 per device early termination fee. I will continue to fight this and will not be paying that fee.

Rating breakdown

Likelihood to recommend: 0/10

Pros
Inexpensive and easy to install. They units can be installed by anyone but they can also be take out by anyone.

Cons
Dependablilty and customer service responses. We often could not get expanation as to why the product did what it did (ie safety scores and maintenace dates)

Rating breakdown

Likelihood to recommend: 3/10

Pros
Azuga provided me with the best value for money software solution for tracking or 20 vehicles. They have grown with us as a company and provide fast customer solutions.

Cons
There are a lot of features and sometimes the interface feels a little overwhelming a cluttered. It would be great if there were advanced and basic interface you could toggle off/on to make the product seem simpler when need be or so it can be used by low level employees.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The system offers monitoring to vehicle or asset which is typically offer by other product. However, what unique about this solution is it capture and monitor behind-the-wheel behavior. The system is low cost and no termination fees.

Cons
GPS system nowadays are very popular, selecting appropriate solution for your specific need is important. Paying for add-on solution which do not use is wasteful.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Ease of use, simple interface, easy to teach new employees how to use the software.

Cons
Lack of features. Other competitors such as Samsara offer more features/functionality at a better price.

Rating breakdown

Likelihood to recommend: 6/10

Pros
The sales guy and his silver tongue made it sound amazing. But in reality it does exactly what Life360 does. But Life360 is free

Cons
Nothing works. we had 12 vehicles, out of nowhere 2 where deleted from the system. We signed up with 3 cameras, non of them work. Such a waist of money, also the cameras cost double the money. They don't record anything.

Rating breakdown

Likelihood to recommend: 0/10

Pros
For the money Azuga is a great value. There are a multitude of great options for fleet tracking and maintenance. The automatic maintenance reminders and check engine light notifications are ideal for making sure your fleet stays in top notch condition. The interface is very user friendly, easy to learn and set up your fleet.

Cons
The biggest issue that we ran into and is an issue with all OBD II GPS units is that the GPS doesn't do the best job triangulating the vehicle location because the GPS receiver is located too low in the vehicle with no line of sight to satellites. This issue can be quickly and easily remedied by adding a pig-tail extension to relocate the OBD II device to a better location.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Detailed reporting, Driver Rewards

Cons
Lack of PTO feature

Rating breakdown

Likelihood to recommend: 9/10

Pros
Ease of use and great customer service. We also enjoy the simplicity of the software as it is so user-friendly.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Fantastic value proposition with great customer support and a good user interface!

Cons
Poor communication from the management team on newly implemented features.

Rating breakdown

Likelihood to recommend: 8/10

Pros
This software is very easy to use and a great value for your money.

Cons
There was nothing I didn't like about this software.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Cost was attractive and they got back to me quickly

Cons
Support, when I had a problem I was sent a set of instructions

Rating breakdown

Likelihood to recommend: 3/10

Pros
The reliability and the cost are the main likes about Azuga Fleet product.

Cons
At this stage after our purchase, I can't tell you about dislikes. We are very comfortable with every feature of the program.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Easy to read and navigate interface. Reports to me if batteries in cars are getting low. Displays my wallet to see if funds need to be added.

Cons
The trip details could be more detailed and real time mapping would be nice to have in order to track trips.

Rating breakdown

Likelihood to recommend: 10/10

Pros
easy of use, cost factor. Installation was easy and problem solving is pretty simple.

Cons
support is hard to understand sometimes, system randomly fails or locks up. not all features are supported as spoken

Rating breakdown

Likelihood to recommend: 6/10

Pros
Excellent software. Allows us to track our vehicles and alerts us to instances of speeding, hard braking and sudden acceleration. Also alerts us of low battery and check engine lights.

Cons
I have liked it from the start. Took a little while to learn how to use it but once I did, no problem at all.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Ease of use and the amount of features available, from seeing real time date to running various types of past reports, lots of useful available data to help manage fleet.

Cons
Sometimes there can be a lag in real time data, example blank address when vehicle is parked and app can sometimes become unstable.

Rating breakdown

Likelihood to recommend: 8/10

Pros
It's easy to use and monitor the telemetry data from the vehicle. I also like that it notifies me if something is out of the ordinary like a low battery or if I have a check engine light what the diagnostic code is.

Cons
Nothing I can think of honestly. The product works as expected and provides some handy information as I mentioned in the Pros section above.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Ease of use, and can login from anywhere.

Cons
If I had to say something we are always trying to get our costs lower so the cost could be a little lower.

Rating breakdown

Likelihood to recommend: 10/10

Pros
That we can look up to see where our technicians are & tell customers who are expecting them. That there is a map beside the activity list. That we can print reports to share with the employees. When a customer says your tech was not here that day and we can print a report and show them a report to show they were there. Sometimes a customer says they were only here 5 minutes and we can show them a report showing they were there 20.

Cons
I wish the pings were more often when they are driving. I wish the transfer of reports to excel were more easily formatted. It makes the report giant in excel and the formatting is a pain. They show low fuel all the time and don't show when fill ups happen.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Being able to keep track of our vehicles. The diagnostics were the biggest selling point for me and how you can add other equipment or vehicles as long as you have one device.

Cons
The diagnostics are a little touch and go on if they work. Sometimes there will be a problem that comes up , but then you can't find it again. Printing it out is a bit of a problem at times.

Rating breakdown

Likelihood to recommend: 9/10