Azuga Fleet Pricing Plan & Cost Guide

Azuga Fleet

Good for Drivers. Great for Business

4.15/5 (153 reviews)

Azuga Fleet Pricing

Pricing model: Subscription

Free Trial: Available

Contact Azuga for special pricing.

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Azuga Fleet Pricing Reviews

Pros
  • I like the ease of use, and the knowledge of where my team is. This helps me dispatch efficiently and effectively.Jeff B.Read the full review
  • My greatest experience has been with Azuga Customer Service, though. If ever I have a problem with a unit or a question, they are responsive and helpful and quickly resolve any concerns I may have.Jeremy K.Read the full review
  • Positive for our team and very good tool for me as a manager to tracks trips and safety.Randy B.Read the full review
Cons
  • Only downside for me is that they can be easily removed and accidentally removed when pulling the e brake in some of our trucks.Robin C.Read the full review
  • I didn't get that far, The devices were not self install as it sounded over the phone by the rep. false promises, and days of delay to get a response back, charged for no service provided.kevin m.Read the full review
  • And because of the poor follow up I cancelled my contact. I was denied a refund in the beginning them later was approved for refund.Christopher S.Read the full review
85%
recommended this to a friend or a colleague

25 reviewers had the following to say about Azuga Fleet's pricing:

Nicole B.

Not the best tracker

Used daily for 6-12 months
Reviewed 2018-12-18
Review Source: Capterra

When I have an issue, customer support never seems to have an actual answer.

Pros
The website is user friendly. The price is cheaper.

Cons
The trackers often aren't up to date with the actual location of the technician which defeats the purpose.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Scott L.

Making streets a viable public utility

Used monthly for 2+ years
Reviewed 2019-12-12
Review Source: Capterra

Pros
Using vehicle miles traveled for assessing road fees makes more sense than using taxes. The software could easily be adapted to congestion pricing, which also makes sense in congested urban areas. I don't use most of the reporting features of the software.

Cons
It keeps nagging me about low battery voltage, although when I test it with a voltmeter, the battery always reads 12V or higher.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Steve F.

Azuga Fleet Value

Used daily for 2+ years
Reviewed 2018-12-27
Review Source: Capterra

Our relationship with Azuga has been positive from day ONE. When we have had an issue, they are handled it quickly and professionally. A superior company to work with - they make their customers feel valued (unlike others in the industry that require long terms contracts that automatically renew).

Pros
The product from Azuga is the most valuable on the market. Even though it is very reasonably priced, the features offered from Azuga are far more valuable than its price. We have used competitive products, but Azuga - by far - is the best value for the money. Cannot recommend a product of this type any higher.

Cons
nothing - we have had no issues with the product and no complaints. Customer service is outstanding.

Response from Azuga


Thanks Steve. Glad to know is Azuga is working well for you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Azug...what?

Used daily for 2+ years
Reviewed 2019-02-08
Review Source: Capterra

Great product, very reliable. Never had to really contact Support much.

Pros
Love the way it makes tracking fleet vehicle assets so easy.

Cons
The Cost. If they would cut the monthly cost even just a little bit, it would go a long ways as far as marketing and affordability.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Chris C.

So many better options out there.

Used occasionally for less than 6 months
Reviewed 2020-08-21
Review Source: Capterra

All sales, no service. I'm confident that the positive reviews for this company are fake or first time tracking device users and simply don't know any better. Make your own decision about using their service, but I urge everyone to simply hang up on them when you get the cold call sales pitch.

Pros
The sales pitch was spot on. [SENSITIVE CONTENT HIDDEN] said everything he needed to say to get us to leave GPS Insight after 3 years of great service. He offered everything we were already getting but also added in a maintenance tracking package, plus came in $8 per device cheaper. That money adds up quickly when you run a large fleet.

Cons
You cannot create hierarchies for different types of vehicles throughout different markets or regions. If you want to filter for all of the vehicles in one market, you can't do it. If you want to filter for one type of vehicle across multiple markets, you can't do it. We were offered a 30 ping rate at standard pricing, it wasn't written in the contract so I assumed that was their standard ping rate; it is for Fleet Complete and many others. While installing and initializing the device, I found out that their standard ping rate is 2 minutes and it is an additional $2 per device, per month charge for 30 seconds. It took over 30 days and multiple emails and phone calls to get the 30 second ping rate and that was only after I told them I was canceling the service. I had the original sales call recorded and it's good I did because they tried the, "it's not in writing, so we don't know what was offered to you". It was only after I emailed them that I was canceling the service that they seemed to actually care and escalated my concern, prior to that it was always, "I let the propper team know and they are working on it". The contract stated that I had a 60 day trial period and could cancel during that time if I notified them of an issue and they failed to fix the problem within 14 days. As stated before, it was a month of them not fixing the problem and now they want to charge a $100 per device early termination fee. I will continue to fight this and will not be paying that fee.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Donald H.

Basic Service but NOT dependable

Used daily for 2+ years
Reviewed 2019-12-12
Review Source: Capterra

We did not hafve a GPS tracking devices so for the price this was a good addition.

Pros
Inexpensive and easy to install. They units can be installed by anyone but they can also be take out by anyone.

Cons
Dependablilty and customer service responses. We often could not get expanation as to why the product did what it did (ie safety scores and maintenace dates)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Thomas K.

Great Product - Affordable Price

Used daily for 1-2 years
Reviewed 2018-12-18
Review Source: Capterra

Pros
Azuga provided me with the best value for money software solution for tracking or 20 vehicles. They have grown with us as a company and provide fast customer solutions.

Cons
There are a lot of features and sometimes the interface feels a little overwhelming a cluttered. It would be great if there were advanced and basic interface you could toggle off/on to make the product seem simpler when need be or so it can be used by low level employees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Adonis S.

Monitor vehicle and drivers behavior

Used weekly for 1-2 years
Reviewed 2018-04-12
Review Source: Software Advice

Pros
The system offers monitoring to vehicle or asset which is typically offer by other product. However, what unique about this solution is it capture and monitor behind-the-wheel behavior. The system is low cost and no termination fees.

Cons
GPS system nowadays are very popular, selecting appropriate solution for your specific need is important. Paying for add-on solution which do not use is wasteful.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Marko S.

Great,Simple Fleet Tracking

Used weekly for 1-2 years
Reviewed 2018-12-18
Review Source: Capterra

Azuga functioned when we needed it and the software did what it was designed to do. Our company just happened to be making changes to the budget and began looking at other competitors.

Pros
Ease of use, simple interface, easy to teach new employees how to use the software.

Cons
Lack of features. Other competitors such as Samsara offer more features/functionality at a better price.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Marco M.

Waist of money, nothing works

Used daily for 6-12 months
Reviewed 2020-01-02
Review Source: Capterra

Overall I regret signing with Azuga. I can't get out of my 3 year contract unless I pay full price at once. They won't let me return the cameras for regular gps systems. Their customer support is outsourced to india so you have a real hard time trying to understand what they are saying. The sales guy now is ignoring my calls and emails. Just overall a very frustrating an unpleasant experience with this company

Pros
The sales guy and his silver tongue made it sound amazing. But in reality it does exactly what Life360 does. But Life360 is free

Cons
Nothing works. we had 12 vehicles, out of nowhere 2 where deleted from the system. We signed up with 3 cameras, non of them work. Such a waist of money, also the cameras cost double the money. They don't record anything.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Matthew B.

Great Value GPS

Used daily for 6-12 months
Reviewed 2018-12-18
Review Source: Capterra

The support team from Azuga has been amazing. They are very quick to respond and take great care to make sure the problems get resolved. They have offered many solutions to help implement GPS tracking effectively.

Pros
For the money Azuga is a great value. There are a multitude of great options for fleet tracking and maintenance. The automatic maintenance reminders and check engine light notifications are ideal for making sure your fleet stays in top notch condition. The interface is very user friendly, easy to learn and set up your fleet.

Cons
The biggest issue that we ran into and is an issue with all OBD II GPS units is that the GPS doesn't do the best job triangulating the vehicle location because the GPS receiver is located too low in the vehicle with no line of sight to satellites. This issue can be quickly and easily remedied by adding a pig-tail extension to relocate the OBD II device to a better location.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Evan B.

Best bang for your buck

Used weekly for 6-12 months
Reviewed 2017-03-08
Review Source: Capterra

These guys have got some of the simplest user interface I've seen. The level of reporting they can provide is very useful. I normally schedule it on a monthly basis. I like that the pricing is very simple compared to others I've seen on the market.

Pros
Detailed reporting, Driver Rewards

Cons
Lack of PTO feature

Response from Azuga


Thank you for the positive feedback, Evan!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Cam B.

Excellent product used in our US and Canadian operations!

Used daily for 2+ years
Reviewed 2017-08-15
Review Source: Capterra

Security of our Fleet, safety of our employees, fuel cost savings, insurance cost savings just to name a few.

Pros
Ease of use and great customer service. We also enjoy the simplicity of the software as it is so user-friendly.

Response from Azuga


Great to hear it's working so well for you, Cam! Thank you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Adam C.

Great Bang For Buck

Used daily for 2+ years
Reviewed 2019-12-12
Review Source: Capterra

Pros
Fantastic value proposition with great customer support and a good user interface!

Cons
Poor communication from the management team on newly implemented features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Stephanie G.

Azuga Fleet Software

Used daily for 1-2 years
Reviewed 2018-12-20
Review Source: Capterra

Azuga Fleet is an awesome company. They provide our company with great tools needed to optimize our fleet of vehicles.

Pros
This software is very easy to use and a great value for your money.

Cons
There was nothing I didn't like about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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James S.

AZUGA GPS REVEIW

Used daily for 1-2 years
Reviewed 2019-01-08
Review Source: Capterra

Dont really have any problems to solve but we did cut costs

Pros
Cost was attractive and they got back to me quickly

Cons
Support, when I had a problem I was sent a set of instructions

Response from Azuga


Hi James

Thanks for your review. We will share your feedback with our support team

Thanks
Team Azuga

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Jorge H.

Azuga in Puerto Rico

Used daily for 6-12 months
Reviewed 2018-12-27
Review Source: Capterra

Exceptional and great tool to adjust the driver behavior and conducts. Awesome product.

Pros
The reliability and the cost are the main likes about Azuga Fleet product.

Cons
At this stage after our purchase, I can't tell you about dislikes. We are very comfortable with every feature of the program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Bruce M.

Great software helps me track my car use

Used monthly for 2+ years
Reviewed 2019-12-12
Review Source: Capterra

I'm able to track my trips and see my driving habits and vehicle information.

Pros
Easy to read and navigate interface. Reports to me if batteries in cars are getting low. Displays my wallet to see if funds need to be added.

Cons
The trip details could be more detailed and real time mapping would be nice to have in order to track trips.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Hopkins J.

My Review of Azuga

Used daily for 1-2 years
Reviewed 2019-01-08
Review Source: Capterra

not that much other than I have compliance for DOT

Pros
easy of use, cost factor. Installation was easy and problem solving is pretty simple.

Cons
support is hard to understand sometimes, system randomly fails or locks up. not all features are supported as spoken

Response from Azuga


Hi

Thanks for your review. We will make sure our team gets the feedback

Thanks
Team Azuga

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Andrew B.

Vehicle Tracking

Used daily for 6-12 months
Reviewed 2018-09-18
Review Source: Capterra

Overall - Excellent. Has been a definite asset to our company.

Pros
Excellent software. Allows us to track our vehicles and alerts us to instances of speeding, hard braking and sudden acceleration. Also alerts us of low battery and check engine lights.

Cons
I have liked it from the start. Took a little while to learn how to use it but once I did, no problem at all.

Response from Azuga


Dear Andrew, Thanks for your feedback. We're glad to see you're happy with our services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Justin F.

Quick transportation data at your fingers

Used daily for 2+ years
Reviewed 2019-12-12
Review Source: Capterra

Overall I would recommend this product, the value for what you get for the features available is one of the best in the industry.

Pros
Ease of use and the amount of features available, from seeing real time date to running various types of past reports, lots of useful available data to help manage fleet.

Cons
Sometimes there can be a lag in real time data, example blank address when vehicle is parked and app can sometimes become unstable.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Adam A.

Great diagnostic tool for your vehicle

Used daily for 2+ years
Reviewed 2019-12-12
Review Source: Capterra

I use Azuga ODB hardware and software as I'm a participant in the Oregon ODOT Project that is looking at overall usage of roads by individuals cars to determine whether taxing individuals in Oregon by the amount of their usage of freeways and roads. So they are collecting data with my participation to help them use the data of my primary vehicle for their research on this topic.

Pros
It's easy to use and monitor the telemetry data from the vehicle. I also like that it notifies me if something is out of the ordinary like a low battery or if I have a check engine light what the diagnostic code is.

Cons
Nothing I can think of honestly. The product works as expected and provides some handy information as I mentioned in the Pros section above.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Nicholas P.

Has Worked Great For Us!

Used daily for 2+ years
Reviewed 2018-12-18
Review Source: Capterra

We have used other trackers before and this one has been the most easy to use and it is nice to be able to log in to it from anywhere. I use it everyday, all day to track my guys to make sure I know where they are at and it helps me schedule them to their next call.

Pros
Ease of use, and can login from anywhere.

Cons
If I had to say something we are always trying to get our costs lower so the cost could be a little lower.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Linda M.

Experience is good.

Used daily for 2+ years
Reviewed 2017-08-25
Review Source: Capterra

knowing where and when our employees are is a great asset

Pros
That we can look up to see where our technicians are & tell customers who are expecting them. That there is a map beside the activity list. That we can print reports to share with the employees. When a customer says your tech was not here that day and we can print a report and show them a report to show they were there. Sometimes a customer says they were only here 5 minutes and we can show them a report showing they were there 20.

Cons
I wish the pings were more often when they are driving. I wish the transfer of reports to excel were more easily formatted. It makes the report giant in excel and the formatting is a pain. They show low fuel all the time and don't show when fill ups happen.

Response from Azuga


Thanks Linda. I'll make sure our team gets your feedback on pings and report formatting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kiersten H.

Review - Azuga Fleet

Used daily for 6-12 months
Reviewed 2018-09-13
Review Source: Capterra

I have been able to see the excessive speeds that is being driven. I would like to be able to afford the beacons so that there is no question of who is driving at the time, but I was lucky to talk them into the devices at all

Pros
Being able to keep track of our vehicles. The diagnostics were the biggest selling point for me and how you can add other equipment or vehicles as long as you have one device.

Cons
The diagnostics are a little touch and go on if they work. Sometimes there will be a problem that comes up , but then you can't find it again. Printing it out is a bit of a problem at times.

Response from Azuga


Thanks Kiersten. I'll make sure our product team gets your feedback on the DTC codes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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