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Beakon vs i-Sight Comparison

Overview

Risk safety and compliance solution for businesses of all sizes, specializing in contractor management, safety and e-learning

Investigative case management software for top brand organizations, banks and schools, for managing HR, fraud, and compliance investigations

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(3)

5

4

3

2

1

3

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.7

(10)

5

4

3

2

1

7

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

We are able to more effectively communicate the progress of case resolution to the customer.
This software has improved our customer relationships. Our customer appreciate our ability to keep them abreast of how our investigations and resolutions are proceeding.
We have been with i-Sight since July 2012. They are great and their product is performing as I hope.

Cons

Not enoughreviews yet

Cons

When the systems are down, this software also goes down and this makes the follow -up of the set complaints hard to effect.
Nowadays every customer query or complaint is attended to promptly.
This made reviewing actions previously taken in similar situations extremely difficult. It also created challenges in pulling case specific details for internal audit and/or regulatory agencies.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features34
  • "What If" Scenarios
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Assignment Management
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Batch Processing
  • Case Management
  • Charting
  • Collaborative Workspace
  • Compliance Management
  • Configurable Workflow
  • Corrective Actions
  • Custom Charts
  • Customizable Branding
  • Customizable Reporting
  • Dashboard Creation
  • Document Storage
  • Email Integration
  • Exception Reporting
  • Forms Management
  • Historical Analysis
  • History Tracking
  • Incident Management
  • Issue Tracking
  • Keyword Tracking
  • Multi-Currency
  • Permission Management
  • Project Notes
  • Project Tracking
  • Quality Assurance
  • Reminders
  • Risk Alerts
  • Role-Based Permissions
  • Rules-Based Workflow
  • SCORM Compliance
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Tagging
  • Task Scheduling
  • Task Tracking
  • Time & Expense Tracking
  • To-Do List
  • Training Management
  • Trend Analysis
  • Video Streaming
  • Visitor Tracking
  • Workflow Management
  • Total features24
  • "What If" Scenarios
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Assignment Management
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Batch Processing
  • Case Management
  • Charting
  • Collaborative Workspace
  • Compliance Management
  • Configurable Workflow
  • Corrective Actions
  • Custom Charts
  • Customizable Branding
  • Customizable Reporting
  • Dashboard Creation
  • Document Storage
  • Email Integration
  • Exception Reporting
  • Forms Management
  • Historical Analysis
  • History Tracking
  • Incident Management
  • Issue Tracking
  • Keyword Tracking
  • Multi-Currency
  • Permission Management
  • Project Notes
  • Project Tracking
  • Quality Assurance
  • Reminders
  • Risk Alerts
  • Role-Based Permissions
  • Rules-Based Workflow
  • SCORM Compliance
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Tagging
  • Task Scheduling
  • Task Tracking
  • Time & Expense Tracking
  • To-Do List
  • Training Management
  • Trend Analysis
  • Video Streaming
  • Visitor Tracking
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations6
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Beakon vs. i-Sight

See how Beakon and i-Sight stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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