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Bindo POS vs ACCEO Smart Vendor Comparison

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Overview

Bindo is a cloud-based iPad POS solution which facilitates online shopping for the end consumer through the Bindo Marketplace, with features for multi-store management, purchase orders, time clock, credit card processing, API integration, analytics & reports, inventory management, & more

ACCEO Smart Vendor POS is a point of sale & inventory management system for retailers. The platform can be utilized within the cloud for processing transactions securely, managing customer data, & tracking inventory. The ACCEO software can be integrated with hardware to create an entire POS system.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

79

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

4500

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.8

148

5

4

3

2

1

50

52

31

5

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

4.3

32

5

4

3

2

1

15

14

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

The receipt layout is great with the barcode at the top, it makes it easy to pull up sales quickly. The software has really helped to better manage our inventory.
The Support form bindo has been excellent also. I love how easy the software is to use for things like keeping track of my sales and inventory.
The ability to create loyalty programs is great. The ability to track users and integrate with other software.

Pros

Extremely good, since day 1 working with them has been amazing. Melissa who runs the support team has been a key player in keeping us incredibly happy with the product and service.
The customer support is fantastic, they are responsive, polite, and easy to communicate with.
Smart Vendor is excellent at inventory management and POS ease of use. When we put in a ticket with their support staff, we are always happy with the interaction and service provided.

Cons

Other times, we ask questions and just don't ever get an answer. They will just stop responding... its frustrating and unprofessional.
Software is buggy and it becomes frustrating when you have re-do your work again and again,also their customer service weak.
Initially, I got a lot of bad information about what I was buying. Even to this day, there are features on the software that make no sense to me or need to be implemented.

Cons

E. making changes to products for grouping and matrix means you first have to delete the current listing and then rebuild, in doing this you loose all previous sales data.
I hate that I’m not trained enough to do the things I want.
Why press one button when you can press 5. Also, Accounts Receivable statements are an absolute nightmare and make us look unprofessional.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features54
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Commission Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Liquor Stores
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • Payment Processing
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Sales Order Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Secure Data Storage
  • Status Tracking
  • Stock Management
  • Third-Party Integrations
  • Touch Screen
  • Transaction History
  • Transaction Monitoring
  • User Management
  • eCommerce Management
  • Total features61
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Commission Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Liquor Stores
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • Payment Processing
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Sales Order Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Secure Data Storage
  • Status Tracking
  • Stock Management
  • Third-Party Integrations
  • Touch Screen
  • Transaction History
  • Transaction Monitoring
  • User Management
  • eCommerce Management

Integrations

  • Total integrations5
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations4
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Alternatives

Explore similar apps

User reviews that mention these apps

CW
AvatarImg

Clara W.

Health, Wellness and Fitness,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Bindo POS logo

Bindo POS

Choose Any POS but Bindo

Reviewed 9 years ago
Pros

There is nothing to recommend about this product or this vendor.

Cons

We used bindo POS for about 10 months. Initially, the program was stable and seemed to offer quite a lot of back-end features (the reports seemed relatively robust). As time went on, we began to experience more and more instability. The entire system would stop working for hours at a time, which meant that we could not process any transactions whatsoever. Our cash counts in bindo would be completely erratic and would often start us over at $0 a few times throughout the course of a business day. Often times, transactions would simply stall and would never be completed so we would have to cancel the transaction and begin again as customers waited. Bindo also incorrectly set-up our accounts so for months at a time, we were not receiving any deposits from AmEx transactions (this happened twice). Bindo's customer service and tech support was awful in dealing with these issues. At one point, they asked if the cash count was actually necessary to us. There were so many other issues. Perhaps the worst aspect to them is the duplicitous way in which they set-up accounts. I was told repeatedly by the salesman what the system would cost for 2 registers. I purchased equipment and signed an agreement. When bindo's extensive problems really began to adversely affect my business, I discovered that I was actually in a lease agreement with a company for the equipment that I had already purchased and that I was being held to it for the remainder of the contract term. So, I've switched to another company that is actually reliable and I will have to potentially continue to pay for equipment that I've already purchased and for software from bindo that I know longer use.

Vendor response

A number of the problems you experienced were related to network issues in your store. We wish that we had been more proactive to address those issues, and we apologize for failing to do so. We have since revised our merchant onboarding process to ensure that our merchants have a stable internet connection before getting started with Bindo. Since putting the new process in place, no merchants have experienced the issues described in your review. If you would like to give us another try, we would love to have you back as a customer at any time.

MS
AvatarImg

Mitchell S.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Bindo POS logo

Bindo POS

Bindo Review

Reviewed 8 years ago

Mostly a good fit for our business. although it could use some enhancements to its user interface and reporting.

Pros

data collection and retrieval, gift cards, credits...

Cons

Slow at times and poor user interface, cannot run yearly vendor sales reports...

HD
AvatarImg

Harsha D.

Wine and Spirits,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Bindo POS logo

Bindo POS

Bindo is really easy; it makes my job easier

Reviewed 10 years ago
Pros

I'm an employee, so I never had a chance to meet the vendor. My boss told me that the guy that sold him Bindo was actually very nice and told me if there were any issues to call him.

Cons

Sometimes, the app stops working, and you have to turn everything off and restart it. When this happens, of course, I have a line of customers out the door.

MI
AvatarImg

Miki I.

Wine and Spirits,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Bindo POS logo

Bindo POS

Owner/partner

Reviewed 10 years ago
Pros

there are a few bugs here and there, but the customers like it.

Cons

Sometimes, the credit card processing takes too long, and the card reader occasionally does not work. I have nothing negative to say about the vendor; they are very responsive no matter what time you call them.

BO
AvatarImg

Becky O.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ACCEO Smart Vendor logo

ACCEO Smart Vendor

Great system overalll!

Reviewed 6 months ago

Smart Vendor is a great, user-friendly system! It's easy to use and easy to train people to use.

Pros

We love how user friendly the retail POS is - it's easy to train new employees on it.

Cons

Creating reports can sometimes feel a bit cumbersome.

Vendor response

Thank you, Becky, for your positive review of ACCEO Smart Vendor. We're pleased to hear that you find our retail POS system user-friendly and effective for training new employees. We acknowledge your feedback on creating reports and are continually working to improve this aspect. We're glad our system meets your needs and appreciate your recommendation. Thank you for choosing ACCEO Smart Vendor!

RD
AvatarImg

Robert D.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

ACCEO Smart Vendor logo

ACCEO Smart Vendor

Overall Review of Smart Vendro

Reviewed a year ago

At first Acceo was great after COVID we dont know if Acceo is the right fit due to most products selling online and the integration is quite complicated compared to other POS systems.

Pros

That everything can be tracked from PO# all the way through to a sale.

Cons

There are features that are not available which other companies provide with there POS system.Every thing has to be developed and priced out.

Vendor response

We're glad to hear that you find our system capable of tracking everything from PO# all the way through to a sale. We understand the importance of comprehensive tracking in business operations. We apologize for any inconvenience you've experienced with features not being readily available. Your feedback is valuable, and we're constantly working to improve our system. If there are specific features you feel are missing, please let us know. We understand that the shift to online sales, especially in the wake of COVID-19, has posed challenges for many businesses. Integration can indeed be complex, and we're committed to simplifying this process to better suit your needs. We'd be happy to discuss your specific integration concerns in more detail. Your feedback is important to us as it helps us enhance our services to better meet the evolving needs of our customers. Please feel free to reach out to our support team at SmartVendor.CustomerSuccess@acceo.com to discuss any specific issues or requirements you have, and we'll do our best to assist you. Thank you for choosing us as your POS provider, and we hope to continue serving you effectively in the future.

LC
AvatarImg

Louise C.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ACCEO Smart Vendor logo

ACCEO Smart Vendor

It is great to have a team of experts who are ready and able to provide you with the technical help to run a POS system.

Reviewed 6 years ago

New staff find it relatively simple to understand.

Pros

The system is fairly straight forward to use but when you do need help you are never talked down to. Also response time is great.

Cons

I have used this POS system for over ten years and to date I have not found any concerns that could not be dealt with.'

Vendor response

Thank you, Louise, for your fantastic review of ACCEO Smart Vendor. We're thrilled that you find our system straightforward to use and our technical support team helpful and respectful. Your long-term satisfaction and the ease with which new staff adapt to the system are great to hear. We appreciate your loyalty over the past ten years and your positive feedback. Thank you for choosing ACCEO Smart Vendor!

LH
AvatarImg

Linda H.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

ACCEO Smart Vendor logo

ACCEO Smart Vendor

Smart Vendor

Reviewed 6 months ago
Pros

Smart Vendor has the capability of managing multi tiered matrixes. They are one of the few POS retail systems that allows for this and it is pretty user friendly

Cons

Upgrades for issues we run into are not always addressed. For example we are a multi location business and we need to see client purchases made in other locations. We cannot see this. We need to contact other locations to manually get this information. This is a major downfall for us.

Vendor response

Thank you, Linda, for your review of ACCEO Smart Vendor. We're glad to hear that you find our system user-friendly and capable of managing multi-tiered matrices. We apologize for any issues you've encountered with upgrades and multi-location business functionalities. We have made several improvements and are committed to addressing these concerns. For further assistance, please contact us at SmartVendor.CustomerSuccess@acceo.com. Thank you for your valuable feedback and continued support.

SM
AvatarImg

Stacey M.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ACCEO Smart Vendor logo

ACCEO Smart Vendor

ACCEO Smart Vendor Review

Reviewed 6 months ago

Overall, we have had a positive experience using the POS system and a good working relationship with the Smart Vendor team and we are happy thus far. The tech support team however is what makes using the POS System easier and less stressful. When there are issues, and we do get them, they are instrumental in keeping the system working and eliminating our frustrations when we encounter issues.

Pros

I am happy with the functions we use and the possibility to add more features we feel are necessary for the day to day functions of our business. The Tech support team has always been outstanding in assisting us at any given time which leaves us very comfortable in our day to day operations

Cons

The customized reporting is not user friendly and therefore we don't use the function. User friendly would enable us to do so. The Smart Vendor, Octopus is at times not user friendly when operating our online site. Not being able to use smart vendor alone to publish to our site creates more work and becomes very time consuming.

Vendor response

Thank you, Stacey, for your detailed review of ACCEO Smart Vendor. We're pleased to hear that you are happy with the functions and the ability to add necessary features, and that our tech support team has been outstanding in assisting you. We apologize for any issues you've encountered with customized reporting and the online site functionality. Your feedback is valuable, and we are continuously working to improve our system. For any further assistance, please contact us at SmartVendor.CustomerSuccess@acceo.com. Thank you for your continued support!

KC
AvatarImg

Katherine C.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

ACCEO Smart Vendor logo

ACCEO Smart Vendor

Long Term User

Reviewed 6 months ago

Overall, we have been happy with SV and will continue to use for the foreseeable future.

Pros

Smart Vendor is excellent at inventory management and POS ease of use. When we put in a ticket with their support staff, we are always happy with the interaction and service provided.

Cons

We find the matrix setup tedious, in that, you cannot change ANYTHING once it's been created. Also when choosing items to upload to our website, there isn't a check all boxes option, so that can take some time as well.

Vendor response

Thank you, Katherine, for your review of ACCEO Smart Vendor. We're pleased to hear that you find our system excellent for inventory management and POS ease of use, and that our support team has been helpful. We acknowledge your feedback on the matrix setup and website upload process, and we are continuously working to improve these areas. We're glad to have you as a long-term user and look forward to continuing to support your business. For any further queries, please contact us at SmartVendor.CustomerSuccess@acceo.com. Thank you for choosing ACCEO Smart Vendor!

DZ
AvatarImg

Derek Z.

Consumer Goods, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

ACCEO Smart Vendor logo

ACCEO Smart Vendor

Slow development and improvement, lack of various features, not recommended for major use

Reviewed 7 years ago

The only benefit we have received from this software is an introduction into the realm of POS software, and a medium to cause us to decide to invest in a better quality system.

Pros

Smart Vendor is a fairly simple, contained system. All modules are under one window--Sales Register, Stock File, and System Setup, along with many more options. Basic sales entry is clear and simple for the most part, and training employees has gone fairly smoothly, within minimal time.

Cons

Lacks features such as reading certain styles of barcodes from variable weight scale stickers. Only reads the standard format, which makes problems with plu numbers longer than 4 digits. Has many options and modules that are not self-explanatory, and appear to be not generally useful. Does not natively support gift cards. It does have a gift certificate management, but that is fairly useless because you cannot redeem less than the total amount of the certificate. Thus we go back to pen and calculate the difference, and write it on the certificate. Smart Vendor also does not support import and export of data. The stock-file interface that you must use to enter and edit stock items is not efficiently designed. We chose this software over another similar system because Smart Vendor promised to implement penny rounding functionality sooner than the competitor. (In Canada, pennies have become obsolete). But it turned out that the competition had developed that feature quite a bit sooner than Smart Vendor--who had passed their promised date.

Vendor response

Thank you for the review of ACCEO Smart Vendor¿s easy to navigate and easy use to use interfaces. The Penny Rounding Update for Smart Vendor was made available to your store in November, 2013, as part of your annual Customer Care Support Plan. Unfortunately, your store¿s support plan lapsed a few months after that, and therefore the store did not keep pace with new software features or maintenance development. Smart Vendor does have the ability to scan and decode Random Weight Barcodes (deli counter type barcodes). The Gift Certificate feature allows you to refund the difference to a credit note, or any other form of payment that the consumer may redeem at a future date. Our web based gift card module is an integrated function in the sales register which helps track residual value . Our Smart Data Import Module has evolved into an extremely powerful tool for regularly importing supplier product lists, adding products and updating costs. We would be pleased to speak with you further.

NN
AvatarImg

Nicole N.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ACCEO Smart Vendor logo

ACCEO Smart Vendor

ACCEO user friendly

Reviewed 6 months ago

Been using Smart Vendor at my store for over 10yrs. First few yrs as a employee, then for the last 10 as the owner. I appreciate Smart Vendors features as they suit all my needs in reporting, ordering, and POS. I love that there is a PROMO file in the system that tracks frequent buyer purchases. Seems other systems do not have this feature as when I talk to others they still track manually. And I cannot say enough about the Customer Service department. Sales have always been helpful in what I seek. IT has been exceptional in assisting me when I need help.

Pros

User Friendly If you understand spreadsheets, its easy to understand how the reports work Customer Service has always been very helpful to get me up and running when there has been any issues, I truly hope it is NOT sourced out overseas!! IT also listens to my needs and gets things fixed. PROMO file...tracking frequent buyer purchases is a Great feature!

Cons

Being this is the only system I am familiar with, I cannot tell you what I am missing!

Vendor response

Thank you, Nicole, for your detailed review of ACCEO Smart Vendor. We're delighted to hear that you find the system user-friendly and appreciate the robust reporting, ordering, and POS features. It's great to know that our PROMO file feature and customer service have met your needs over the years. We value your feedback and are committed to keeping our support local and responsive. For any further assistance, please contact us at SmartVendor.CustomerSuccess@acceo.com. Thank you for being a loyal ACCEO Smart Vendor user!