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Bindo POS Reviews - Page 2

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148 reviews

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MZ
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Matthew Z.

Food & Beverages, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Do not get in business with Bindo

Reviewed 4 years ago

It's Bad. I would not recommend getting into business with this company, especially not after covid. Unfortunately we have so much switching inventory that it would be impossible to make an easy switch to another POS system. Honestly if I could switch easily, I would. The customer service through Covid has been SO BAD. I have called 5 times in the last 3 weeks with various issues and have not had a single response. Their service button on the app has not worked since COVID started. Even before COVID, the customer service was really, really bad.

Pros

Bindo, when it works is very easy to use. They have really improved the interface and any prominent issue probably has a work-around.

Cons

Where to start? Bindo's customer service is quite possibly the worst I have ever experienced in the tech industry. Since Covid started they have not answered their customer service line when I called. Not a single time. I have constant issues is different aspects of the app and they are not willing to even contact me back. On top of that, the question mark button that leads to customer service has...

AR
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Verified reviewer

Apparel & Fashion, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great System with some Bad Updates with No Time Frame to be Resolved

Reviewed 6 years ago
Pros

The layout for processing sales and invoices is great and easy. We do not have a very tech-savvy staff and they were able to quickly learn the software, even with its various updates and changes. The receipt layout is great with the barcode at the top, it makes it easy to pull up sales quickly. The software has really helped to better manage our inventory. I love the ability to affiliate specific customers...

Cons

I researched several POS systems before we chose Bindo, I thought Bindo had all of the features we needed for our small business and more. After several years of using Bindo a couple of updates were launched some were great and others were not beneficial to us. The updates often times took away features that we had liked. When I had called to investigate if this was something that was going to be corrected,...