Cloud ERP vs Zoho One Comparison

As my title says, it's the all in one benefits.

Documentation could be better. There is a video help library, but I like to read my how-tos.

This CRM is ok for a small organization where you want to keep things in one plate and manage everything with one platform. As there are majority of requirements available in one place, integration became easy. With this a small company can manage Majority of tasks related to Accounting, Sales, Inventory management etc. as well as can view reports.

Kind of a old fashioned interface for which sometimes it feels complicated. Also based on now a days different software, it could be more clean as most of softwares are.

The user interface is nice and modern, coupled with a customizable dashboard. Strong accounting, solid inventory control, great E-commerce and decent CRM. This solution hits the sweet spot for SMBs. Either they are outgrowing their current Quickbooks integrated with multiple other software solutions to get something similar to an ERP or those businesses have a ERP and that ERP is way too much for where they are at. The price is really high, and have more functions and features than they need. BizAutomation is perfect for those that are caught in between!

It is a young software and has not matured yet, so in time these "least" comments will be addressed in the near future. If you have any proprietary software or other platforms that will be integrated, chances are it has not been done. Expect customization (not nearly as costly as you think). Reporting is not their strong suit and have been told they are working on an upgrade. Not for businesses that have subsidiaries, although that too is being added.

This software is so complete; it's super easy to use and understand as well as encapsulates all aspects of our business. I use for sales and client communication as well as for administrative and accounting details. We were able to customize it to our specific needs. The email from the client profile is a dream to track emailed info. So many great aspects to it.

Getting used to the pop-ups. Multiple fields for same thing.

What I liked most is how flexible they were during the implementation process. One of my biggest complaints in dealing with Big-Tech ERP (no names to protect the guilty) is how everything gets nickel and dimed after the contract is signed, and money is exchanged. Sure, I'm not the one writing the checks, but I feel for clients in this predicament. Not the case here.

The only thing I can think of is that like any solution this powerful, it takes time to get to know the ins and outs of the suite. The payoff is worth it, however.

Amazing value for the functions and capability of the software.

No phone app to sync CRM data. Limited options to format some fields.

A wide range of custom setting, easy implementation, and constant updates.

No cons I could think off or would negatively affect any procedures.

Almost everything visible user interface is customizable. They offered a complete suite so we can handle everything from sale to manufacturing to shipment within the one system. The guys at BizAutomation have helped us develop some custom solutions to some unique problems.

There isn't a lot of user documentation but the developers know the system well and have always responded when we reached out. The built-in eCommerce platform isn't as robust as you would find in Magento or Shopify but even in the five months being with them, they have made and continue to make some major improvements across the entire system.

I looked at and demoed several other systems from larger, maybe more well known software companies. Although BizAutomation may be a smaller software company in comparison of size, they certainly were every bit as capable in delivering the same features based on the demos they gave us. I was very impressed in terms of what they could provide us vs the larger software vendors. I’m sure those companies offer some features that BizAutomation, but BizAutomation offered features that the competition couldn't. BizAutomation met every need we asked of it for a significantly smaller cost, and the customer service is second to none. Very impressed with their product and their service!

I don’t really have anything negative to say. If I were being nitpicky, I might would say that we had some performance slowness one day for a few hours, but those were resolved quickly and we never had another instance of that. I asked and was told that this is something they monitor and when hardware gets saturated they upgrade which makes sense.

easy intuitive automated cheap powerful centralized in the cloud movilizing good advice

this has been so helpful in managing every aspect of our small insurance business. it is so great to have everything under one umbrella.

we haven't had any problems at all. it is so great to have everything on one interface and to have it cloud based as we are often working remotely.

The CRM options for managing sales agents and leads.

To many applications that did not seem to talk to each other well which defeats the object of having an all encompassing system. Features can be really complicated to set up and support can be very frustrating making it difficult to get a straight answer to a simple question. Zoho partner Cloud Perfect let us down badly in the set up and advice on the product and then after reporting these problems to Zoho, Zoho chose to take no responsibility for the poor actions of their recommended 'partners'

Zoho one is amazing for the price!!! Absolutely nothing can touch it or is anywhere close. With Zoho One you get external sales and support software, internal chat, HR, accounting inventory, email, cloud storage, office suite and so much more! Plus Zoho creator lets you build custom apps to automate your processes. I can't say enough good things about Zoho One and I certainly can't go into detail on every app included, but Zoho is contantly updating their apps to improve the features and UI. I have been using Zoho One for just under a year now and while it's not perfect is good and continually improving. It's also relatively easy to get ahold of their support team which is great at answering questions!

I think one of the hardest things with Zoho One is knowing where to start. There are so many different apps and each one requires setup and they can integrate with one another in different ways. It can be hard to keep track of what's what. Also, because the company moves quickly and is constantly improving, there can be features or processes that seem to be left over from an old version and don't necessarily work the same across all the apps.

1. Their AI tracking of lead systems alone is an inexpensive tool that's beyond today's standards of capabili. 2. Unlimited tracking of website visits with a simple Javascript is by far the most detailedinterface! 3 unlimited domain create at no additional expense is a major plus. Especially when running lead generating campaigns. 4. When Covid-19 restrain hit, the ZOHO team added Go Meeting with...

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1. Too expensive for small businesses, 2.Interface Too complicated 3. There are many Customer support variations. To get them to respond pre-sales is very fast, but after you're subscribed, it take a week to a month to respond.

I like the fact that so many options are included in the one monthly price

Client services takes a few days at the minimum for routine inquiries.