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Cloud ERP vs Zoho One Comparison

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Overview

User based ($79.95/user/mo) or Order based pricing (starting at $995 / mo for unlimited users). Includes full GAAP Accounting,...

Category Leaders

Zoho One is a unified software platform—a comprehensive suite of 45+ business applications

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

79.95

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

45

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

29

5

4

3

2

1

25

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.3

95

5

4

3

2

1

56

22

8

5

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

BizAutomation goes the extra mile of a perspective customer doing its due diligence. He is looking to partner and offer the best product so that everyone can grow and be successful.
That they're so small business friendly is the big benefit, along with how its design for customers like us.
BizAutomation was easy to learn and use for our business. I do the bookkeeping and it was a good system.

Pros

It's very nice to have everything at the same place. And the integration between the various tools they have are superb.
This can save you a huge amount of time and money so you really get to focus on the actions needed to grow your business. Zoho One does more than you need it to do, and that's a good thing.
Every thing is at one place and well integrated and easy to use the applications from all the platforms. This helps team to coordinate well deliver better.

Cons

There are not any features of this software that makes it unpleasant.
Not too much, I guess because it's cloud, if we loose our Internet connection, we can't log in.
Fair warning - If you're not growing or most of your employees are Tech Luddites, stay with Excel (In which you likely have bigger problems than ERP software).

Cons

They are irresponsive, careless and super rude. It was the most awful experience I have ever had in all the vendors I have dealt with in the past.
Their customer service is extremely awful, even start from beginning. They have poorly trained account management team that are I have never dealt with.
I am sad to say that I would not recommend Zoho to anyone without the stomach to deal with their terrible service and without an internal team member that can develop around their design flaws.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features175
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Backorder Management
  • Bank Reconciliation
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • Bulk Ordering
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Cycle Count
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Enterprise Asset Management
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For B2B
  • Forecasting
  • General Ledger
  • HR Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Kitting
  • Labeling
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Loyalty Program
  • Manufacturing Inventory Management
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Online Invoicing
  • Online Payments
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Options
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Procurement Management
  • Product Catalog
  • Product Data Management
  • Product Identification
  • Project Accounting
  • Project Management
  • Project Time Tracking
  • Projections
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reorder Management
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Template Management
  • Templates
  • Territory Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Training Management
  • Vendor Managed Inventory
  • Vendor Management
  • Warehouse Management
  • Website Management
  • Workflow Management
  • eCommerce Management
  • Total features40
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Backorder Management
  • Bank Reconciliation
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • Bulk Ordering
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Cycle Count
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Enterprise Asset Management
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For B2B
  • Forecasting
  • General Ledger
  • HR Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Kitting
  • Labeling
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Loyalty Program
  • Manufacturing Inventory Management
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Online Invoicing
  • Online Payments
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Options
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Procurement Management
  • Product Catalog
  • Product Data Management
  • Product Identification
  • Project Accounting
  • Project Management
  • Project Time Tracking
  • Projections
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reorder Management
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Template Management
  • Templates
  • Territory Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Training Management
  • Vendor Managed Inventory
  • Vendor Management
  • Warehouse Management
  • Website Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations5
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

JL
AvatarImg

JJ L.

Medical Devices, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cloud ERP logo

Cloud ERP

All in one is not an exageration

Reviewed 4 years ago

Artisan Medical is a medical equipment supplier, and we've been using them for about 7 years now. I see a real commitment on their behalf to constantly push the envelope, innovate, and improve. That's important.

Pros

As my title says, it's the all in one benefits.

Cons

Documentation could be better. There is a video help library, but I like to read my how-tos.

AvatarImg
AvatarImg

Shovon k.

Verified reviewer

Consumer Goods, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Cloud ERP logo

Cloud ERP

A Good Solution for Small Business

Reviewed 5 months ago
Pros

This CRM is ok for a small organization where you want to keep things in one plate and manage everything with one platform. As there are majority of requirements available in one place, integration became easy. With this a small company can manage Majority of tasks related to Accounting, Sales, Inventory management etc. as well as can view reports.

Cons

Kind of a old fashioned interface for which sometimes it feels complicated. Also based on now a days different software, it could be more clean as most of softwares are.

CB
AvatarImg

Chance B.

Computer Software, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Cloud ERP logo

Cloud ERP

Perfect Solution for an SMB. Has the right features and functions with the right price!

Reviewed 5 years ago

You get a very strong and modern true cloud ERP solution for a fraction of the cost of NetSuite, Acumatica, SAP Business One or Sage

Pros

The user interface is nice and modern, coupled with a customizable dashboard. Strong accounting, solid inventory control, great E-commerce and decent CRM. This solution hits the sweet spot for SMBs. Either they are outgrowing their current Quickbooks integrated with multiple other software solutions to get something similar to an ERP or those businesses have a ERP and that ERP is way too much for where they are at. The price is really high, and have more functions and features than they need. BizAutomation is perfect for those that are caught in between!

Cons

It is a young software and has not matured yet, so in time these "least" comments will be addressed in the near future. If you have any proprietary software or other platforms that will be integrated, chances are it has not been done. Expect customization (not nearly as costly as you think). Reporting is not their strong suit and have been told they are working on an upgrade. Not for businesses that have subsidiaries, although that too is being added.

LS
AvatarImg

LIZA S.

Wine and Spirits, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cloud ERP logo

Cloud ERP

A+ for Biz A

Reviewed 4 years ago

BizAutomation has made me any my company more efficient. I can use one software to manage my business without having to use several software applications.

Pros

This software is so complete; it's super easy to use and understand as well as encapsulates all aspects of our business. I use for sales and client communication as well as for administrative and accounting details. We were able to customize it to our specific needs. The email from the client profile is a dream to track emailed info. So many great aspects to it.

Cons

Getting used to the pop-ups. Multiple fields for same thing.

RP
AvatarImg

Rajesh P.

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cloud ERP logo

Cloud ERP

Comprehensive solution from a Small-Tech ERP company

Reviewed 2 years ago

As you'd expect from my glowing overview, I'm quite pleased, and of course, recommend this to any larger small business. Fair warning - If you're not growing or most of your employees are Tech Luddites, stay with Excel (In which you likely have bigger problems than ERP software).

Pros

What I liked most is how flexible they were during the implementation process. One of my biggest complaints in dealing with Big-Tech ERP (no names to protect the guilty) is how everything gets nickel and dimed after the contract is signed, and money is exchanged. Sure, I'm not the one writing the checks, but I feel for clients in this predicament. Not the case here.

Cons

The only thing I can think of is that like any solution this powerful, it takes time to get to know the ins and outs of the suite. The payoff is worth it, however.

HF
AvatarImg

Hans F.

Wine and Spirits, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Cloud ERP logo

Cloud ERP

Celebrating One Year Anniversary with BizAuto

Reviewed 4 years ago

We are celebrating being now one year live and are running our entire business with BizAuto. The integration was much less complicated as anticipated and we have been LIVE WITHOUT interruptions for ONE YEAR! Our goal and dream to run our entire business from one platform/software has been accomplished. As scary as the decision was to give up all our "favorite" old software modules and closets filled...

Pros

Amazing value for the functions and capability of the software.

Cons

No phone app to sync CRM data. Limited options to format some fields.

MU
AvatarImg

Monika U.

Wine and Spirits, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cloud ERP logo

Cloud ERP

Whole business runs smoothly managed with one powerful system

Reviewed 4 years ago

Being able to work with all different modules which cover all needs of our business, from purchasing, selling, shipping, marketing, account management, accounting....great to have the whole business managed with one software, and accessible from anywhere around the world!

Pros

A wide range of custom setting, easy implementation, and constant updates.

Cons

No cons I could think off or would negatively affect any procedures.

MN
AvatarImg

Myles N.

Consumer Goods, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Cloud ERP logo

Cloud ERP

BizAutomation helped us build the customization we couldn't anywhere else.

Reviewed 4 years ago

We went from using a web of different systems all strung together to working almost entirely out of BizAutomation. We have found solutions to problems that were hanging over us for years. The people over at BizAutomation have been one of the most responsive teams I've worked with. They helped up develop new functions within their system, have always been available to troubleshoot problems and have included us in discussions about future development.

Pros

Almost everything visible user interface is customizable. They offered a complete suite so we can handle everything from sale to manufacturing to shipment within the one system. The guys at BizAutomation have helped us develop some custom solutions to some unique problems.

Cons

There isn't a lot of user documentation but the developers know the system well and have always responded when we reached out. The built-in eCommerce platform isn't as robust as you would find in Magento or Shopify but even in the five months being with them, they have made and continue to make some major improvements across the entire system.

BJ
AvatarImg

Brad J.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cloud ERP logo

Cloud ERP

Impressive Software That's Actually Affordable for Small Businesses

Reviewed 4 years ago

Very impressed with their product and their service!

Pros

I looked at and demoed several other systems from larger, maybe more well known software companies. Although BizAutomation may be a smaller software company in comparison of size, they certainly were every bit as capable in delivering the same features based on the demos they gave us. I was very impressed in terms of what they could provide us vs the larger software vendors. I’m sure those companies offer some features that BizAutomation, but BizAutomation offered features that the competition couldn't. BizAutomation met every need we asked of it for a significantly smaller cost, and the customer service is second to none. Very impressed with their product and their service!

Cons

I don’t really have anything negative to say. If I were being nitpicky, I might would say that we had some performance slowness one day for a few hours, but those were resolved quickly and we never had another instance of that. I asked and was told that this is something they monitor and when hardware gets saturated they upgrade which makes sense.

AM
AvatarImg

Angie M.

Verified reviewer

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho One logo

Zoho One

zoho its a great software its easy and powerful to use

Reviewed 5 years ago

there is nothing that I do not like about the software, it is very good besides that they are improving it continuously, they have very good advice any doubt they solve me immediately, what I like most is that it works as ERP and CRM

Pros

easy intuitive automated cheap powerful centralized in the cloud movilizing good advice

Cons

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Zoho One logo

Zoho One

used to manage entire insurance business office

Reviewed 5 years ago
Pros

this has been so helpful in managing every aspect of our small insurance business. it is so great to have everything under one umbrella.

Cons

we haven't had any problems at all. it is so great to have everything on one interface and to have it cloud based as we are often working remotely.

RL
AvatarImg

Rachel L.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Zoho One logo

Zoho One

Zoho One - Jack of all trades and master of none

Reviewed 2 months ago

I was looking for an inventory management system and a CRM system that would integrate with our website. When looking for a solution I attended a presentation from 'zoho partner' Cloud Perfect who sold Zoho One to us as an all in one solution of all app needs for a small business. Cloud Perfect were inexperienced in deploying the product and caused all kinds of problems and costly time wasting to our business leaving a legacy or a poor set up that ultimately gave us a very poor experience of what Zoho could do.

Pros

The CRM options for managing sales agents and leads.

Cons

To many applications that did not seem to talk to each other well which defeats the object of having an all encompassing system. Features can be really complicated to set up and support can be very frustrating making it difficult to get a straight answer to a simple question. Zoho partner Cloud Perfect let us down badly in the set up and advice on the product and then after reporting these problems to Zoho, Zoho chose to take no responsibility for the poor actions of their recommended 'partners'

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Insurance, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho One logo

Zoho One

Zoho One truly is the operating system for your Business

Reviewed 5 years ago
Pros

Zoho one is amazing for the price!!! Absolutely nothing can touch it or is anywhere close. With Zoho One you get external sales and support software, internal chat, HR, accounting inventory, email, cloud storage, office suite and so much more! Plus Zoho creator lets you build custom apps to automate your processes. I can't say enough good things about Zoho One and I certainly can't go into detail on every app included, but Zoho is contantly updating their apps to improve the features and UI. I have been using Zoho One for just under a year now and while it's not perfect is good and continually improving. It's also relatively easy to get ahold of their support team which is great at answering questions!

Cons

I think one of the hardest things with Zoho One is knowing where to start. There are so many different apps and each one requires setup and they can integrate with one another in different ways. It can be hard to keep track of what's what. Also, because the company moves quickly and is constantly improving, there can be features or processes that seem to be left over from an old version and don't necessarily work the same across all the apps.

PB
AvatarImg

Patrik B.

Entertainment, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Zoho One logo

Zoho One

Under Priced, Complicated, & Impress Features Ahead of its time!

Reviewed 2 years ago

Uniquely advanced, great for a midsized business, or a company with at least a dozen users to hundreds of users. But for a contractor with less than a handful of users, it's very complicated.

Pros

1. Their AI tracking of lead systems alone is an inexpensive tool that's beyond today's standards of capabili. 2. Unlimited tracking of website visits with a simple Javascript is by far the most detailedinterface! 3 unlimited domain create at no additional expense is a major plus. Especially when running lead generating campaigns. 4. When Covid-19 restrain hit, the ZOHO team added Go Meeting with...

Cons

1. Too expensive for small businesses, 2.Interface Too complicated 3. There are many Customer support variations. To get them to respond pre-sales is very fast, but after you're subscribed, it take a week to a month to respond.

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Alec Anton S.

Verified reviewer

Law Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho One logo

Zoho One

A really unique offering of middle-tier applications and services.

Reviewed 10 months ago

Zoho One offers an incredible range of mid-tier business applications and hosting. I selected Zoho at the beginning of setting up my firm because I had previously used some of Zoho's applications and could see a big advantage (both financial and technical) in using the Zoho ecosystem. I use Zoho Sites for my website, Zoho Forms for online forms, Zoho Meeting for all video conferences, Zoho Booking...

Pros

I like the fact that so many options are included in the one monthly price

Cons

Client services takes a few days at the minimum for routine inquiries.