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Blueink: Exceptional Service, Half The Cost of DocuSign

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BlueInk Reviews - Page 4

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168 reviews

Recommended

AS
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Adam S.

Construction, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Strong for Security Purpose

Reviewed 10 months ago

BlueInk is one of the most secure software for Electrical Sign.

Pros

BlueInk is friendly to use and secure, in addition, it's integrated with a wide range of applications.

Cons

BlueInk doesn't have many functions, so it's limited.

Vendor response

Thank you for taking the time to leave us a review, Adam. We appreciate your feedback!

AH
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Adam H.

Hospital & Health Care, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best of both Worlds

Reviewed 6 months ago

From the initial inquiry to the onboarding and training, the staff have been terrific. Everyone I have worked with has been very knowledgable of the product and easy to work with. They answered all my questions and had solutions for all my concerns. I felt like I was in good hands throughout the whole process.

Pros

This eSignature solution is very user firendly and the customer service is exceptional.

Cons

I am a new admin/user and I have no complaints at all.

Vendor response

Thank you for taking the time to leave us a review, Adam. We truly value your feedback!

AN
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Aurora N.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good Product!

Reviewed 2 years ago

Overall a good experience

Pros

Easy to use and conveniently can be accessed from anywhere even mobile phone.

Cons

Once a document is sent you can't make changes, you have to do it all over again a for one small thing. Also it has a glitch for now a year the templates only show up to 10 but can't see the rest and you have added to compensate still an issue that should've been fixed

Vendor response

Aurora, Thanks for the feedback and review. We will review your comments internally with our product team!

LS
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Lisa S.

Education Management, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My life made easier!

Reviewed 2 years ago

All of the signatures that we require are time sensitive. Using blueink has taken the stress out of waiting for signatures in a timely fashion when sending through the USPS. This has honestly been something that has made my job easier and more efficient.

Pros

I love how easy it is to create a bundle and send to parents for signatures. It is very user friendly and parents are able to figure it out with ease. I love that you can resend if needed and also that you can be notified when signatures have been completed.

Cons

Honestly, I find this very simple to use and do not have any complaints.

Vendor response

Hi Lisa, Thank you for leaving a great review!

NF
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Natalie F.

Health, Wellness and Fitness, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cost effective and convenient

Reviewed 3 years ago

This product is affordable, easy to use. My documents look professional when sent to clients and I like many of the features; the customizable templets are really useful!

Pros

I like the mobile features, it's so easy to send, receive and sign documents while multitasking. I like that the product is easy to use even for people who are not tech savvy.

Cons

No complaints, I have not had any significant issues with this product.

Vendor response

Natalie, Thank you so much for taking the time to leave us a review.

CV
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Christina V.

Primary/Secondary Education, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Mosquero Review

Reviewed 2 years ago

BlueInk has made my paperwork cleaner. For example, during Covid Shut Downs I was still responsible for conducting meetings and getting signatures for my special education paper work. Trying to use the mail system to get paperwork back and forth was a nightmare. BlueInk simplified that for our district and all paperwork was signed in a timely manner.

Pros

This product is easy to use. The signers have expressed that they found it easy to figure out how to sign.

Cons

When I make a mistake in assigning a signer to the wrong spot I have difficulty figuring out how to delete the signature box so that I can assign the correct signer.

Vendor response

Christina, Thank you for the review and feedback!

LF
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Lorna F.

Education Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I love using blue ink

Reviewed a month ago

Love the ease of learning it. I like that it archives.

Pros

I is easy to learn how to use. I like that I can send documents to a phone or email.

Cons

The documents go away too soon when trying to retrieve them after a while

EH
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Elaine H.

Internet, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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BlueInk Rocks the E-signature world

Reviewed 2 years ago

Overall, it's been a positive experience. Will continue to process docs efficiently and safely.

Pros

Ease of use was the primary benefit of BlueInk and the fact that you could set up a document for signature in a matter of minutes

Cons

I feel like the notifications can be upgraded to a higher level. 1. Opened or Not Opened 2. Read 3. WIP 4. Signed/complete

Vendor response

Hi Elaine, Thank you for the feedback and feature suggestion. I've passed this along to our team for consideration!

ML
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Marianne L.

Education Management, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BlueInk Gets the Job Done

Reviewed a year ago
Pros

BlueInk is a great program. It provides us with an efficient way to create document records and keep our business moving forward. It is an effective business tool with great value.

Cons

I wish that there was a search feature on the dashboard to find documents by recipients or signers.

Vendor response

Thank you for taking the time to leave us a review, Marianne. We appreciate your feedback!

LB
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Lisa B.

Primary/Secondary Education, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Blue Ink is great

Reviewed 10 months ago

We started using it during COVID closures and it has seamlessly transitioned to our post-covid meetings. I use it all the time and it helps so much with efficiency and compliance.

Pros

It is easy to learn and use. Very convenient for getting documents signed when meeting participants are located in different places.

Cons

I would like to have the option for an either/or check box. Where the user has to choose one or the other. When we put a checkbox option on our documents, signers often do not check either.

Vendor response

Thank you for taking the time to leave us a review, Lisa. We appreciate your feedback!

MM
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Michael M.

Health, Wellness and Fitness, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Convenient electronic signature

Reviewed 3 years ago
Pros

Helped streamline onboarding for new members, clients, and employees.

Cons

I havent found anything that I disliked about the platform, however, there was a learning curve after first purchasing the product being that I never used an E-signature solution in the past.

Vendor response

Hi Michael, Great review, thank you! Let us know if you have any suggestions that will make Blueink "stronger". :)

DB
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Debbie B.

Leisure, Travel & Tourism, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ease of use for my clients.

Reviewed 6 months ago

overall, I am very happy I found Blue Ink. I have suggested it to all of my colleagues.

Pros

I have clients who are not necessarily computer savvy. They can navigate this process with Blue Ink with ease.

Cons

nothing. It is a simple program but perfect for what I need

Vendor response

Thank you for taking the time to leave us a review, Debbie. We truly value your feedback!

TD
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ToniMarie D.

Nonprofit Organization Management, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product!

Reviewed a year ago

This product has been so helpful within our organization especially since half our colleagues work-from-home and the other half work in the office.

Pros

The product integration within the company has been so easy! I became familiar with it within an hour and now train our team to use it!

Cons

I wish there was a way to title the items sent so if I need to look back at my dashboard it is easy to find, instead of looking it up by date.

Vendor response

Thank you for taking the time to leave us a review, ToniMarie. We appreciate your feedback!

BM
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Beth M.

Government Administration, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Human Resources paperwork streamlined

Reviewed a year ago

Human Resources had a bumpy start with BlueInk due to the representative. However, upon receiving a new Account Representative the experience has been extremely positive. The new Account Rep has been incredibly helpful, quick to respond to questions and concerns alike.

Pros

Due to the necessity of a number of signatures (authenticated) required to obtain in Human Resources BlueInk will streamline our processes to ensure that all the required paperwork is collected in a timely manner with the proper signature.

Cons

As we just began using BlueInk we have not found anything that is to dislike about it. So far it has been very helpful.

Vendor response

Thank you for taking the time to leave us a review, Beth. We appreciate your feedback!

PP
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Paula P.

Education Management, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Educational Diagnostician

Reviewed 4 years ago

Good

Pros

Lower cost than DocuSign, but provides the same resources

Cons

Change is hard, so switching from DocuSign to another format took a few minutes

Vendor response

Thank you for an awesome review, Paula. We're happy to know the district was able to save so much money!

TD
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Trey D.

Marketing and Advertising, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BlueInk Customer Review

Reviewed 3 years ago
Pros

I liked how easy this soft ware was to use and that fact that everything was saved in one place. As well as the back end for my clients making it easy to sign and use.

Cons

Nothing I loved this software and it has been extremely easy to use.

Vendor response

Thank you for a great review, Trey! Our team is happy to hear of the success you and your clients are having with the platform.

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Elizabeth B.

Education Management, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product to obtain quick and easy signatures

Reviewed a year ago

I absolutely love this product and use it daily.

Pros

The feature that you can text message parents for their signatures which comes back so much faster than email.

Cons

NONE! Everything works perfectly. I am very happy with the program.

Vendor response

Thank you for taking the time to leave us a review, Elizabeth. We appreciate your feedback!

AF
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Ashlee F.

Education Management, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ESD Review

Reviewed 2 years ago
Pros

The convenience and user friendly features are exceptional.

Cons

There are times that I don't receive a confirmation email that the documents have been completed so I have to periodically check the website to make sure I didn't miss any important documents.

Vendor response

Hi Ashlee, Thanks for leaving a great review. We do have a feature that will send you a notification and copy of the document after it's been completed by the signers. I'll have our team reach out with more information!

IW
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Ian W.

Construction, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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First Class Product and Customer Service

Reviewed 4 years ago

Learning to work in a remote environment has come with many obvious obstacles. BlueInk has addressed one of the most pressing needs in terms of secure, validated signer authentication. Working in the field of finance that relies on contract driven relationships, BlueInk has given us confidence that our risk is being managed.

Pros

Ease of setup and use was our primary reason for choosing BlueInk. First class customer service, quick response, and quality problem resolution has been a bonus.

Cons

We have not run into many areas in terms of what our company needs that BlueInk did not already have available.

Vendor response

Ian, Thanks for the feedback. We're happy to know that BlueInk is taking care of all your contract needs. - BlueInk Team

MG
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Mary G.

Education Management, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Love this product

Reviewed 10 months ago

We have more and more virtual participation from team members in today's work setting and school setting and this product makes getting signatures on forms super easy.

Pros

It's ease of use--I can figure most things out in the platform without tutorials.

Cons

That I can't just create my own forms...but I think that's b/c my administrator has only purchased a level for certain people to do that.

Vendor response

Thank you for taking the time to leave us a review, Mary. We appreciate your feedback!

YL
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Yolanda L.

Education Management, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Document Approval

Reviewed a year ago
Pros

Easy to get approval and less email follow up

Cons

Searching data as you have to scroll down. There should be like alphabetically arranged.

Vendor response

Thank you for taking the time to leave us a review, Yolanda. We appreciate your feedback!

MC
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Mike C.

Real Estate, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product!

Reviewed 3 years ago

I initially started with the free trail and realized that the interface along with the process of adding my documents/setting them up for signatures was much more convenient than the previous software that I was using. Thanks BlueInk for helping make one less thing complicated in life!

Pros

The ease of setting up the customizable templates has made it very convenient for me to send out my documents for signatures. This is something that I didn’t enjoy with other companies that I have used in the past.

Cons

I have been using BlueInk for the last 7 months and I haven’t had any pain points that I need to address.

Vendor response

Mike, Thanks for the great review! We appreciate your business!

IS
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Iman S.

Education Management, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thank you BlueInk.

Reviewed 25 days ago

I am happy with BlueInk, it has made my job easier.

Pros

BlueInk is very easy to learn and use. It has made my job so much easier and it is fun to use.

Cons

I really cannot think of any at this moment.

LD
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Lisa D.

Education Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BlueInk makes my workflow so much faster!

Reviewed a year ago
Pros

It's no nice to not have to wait for in-person signatures on documents.

Cons

So far there's nothing that I don't like.

Vendor response

Thank you for taking the time to leave us a review, Lisa. We appreciate your feedback!

AB
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Angelina B.

Education Management, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Critical for our success

Reviewed 6 months ago
Pros

Ease of use and feedback gives us comfort in knowing when our documents are complete.

Cons

We have not had any negative experiences with BlueInk.

Vendor response

Thank you for taking the time to leave us a review, Angelina. We truly value your feedback!