BookingKoala Features

I was used to doing everything the old school way of handing out flyers with my phone number and having customers call to book their moves, I dreaded this every time because of the people who would shop around for quotes and waste my time. Then I hired office staff to do this but it still wasted time and now money. I looked for alternatives that would solve this problems and no software really had it ALL for me until I found BookingKoala. From packages to provider and customer logins and to the reports section I have everything I need and more in one system. My customers can pay online and I can pay the movers all from within the same system. No more large amounts of cash or checks that I need to go directly to the bank to deposit.

I have been lucky enough to be in the Beta testing group and got to experience the software before the general public. Although there were some minor glitches those were to be expected. So I cannot say there are things I like least about this. Although the pricing could be cheaper.

Faith, thank you so much for the kind review. We are excited to have you be part of the beta testing group.

The first and foremost thing that I have to mention is that the customer support is extremely nice, helpful, and prompt. There has been no customer service that I have experienced like this before! Now to the software itself, the scheduling is a DREAM and I literally don't have to worry about overlapping bookings or any missed bookings. The customer and provider logins are so so so nice and all my customers compliment us because of it.

I find it hard to find things that I don't like about it because there is just so much I am in love with. For me not being a coder or even a super tech savvy person the embedding process was hard for me but they assisted me with it, (actually they did it for me). There are times I find it hard to find a function to disable or enable but after some time I find it.

Hello Paige, thank you so much for the kind words and we would like to thank you for being a valued customer of BookingKoala!

Great product and great customer service. They're always looking for improvements that need to be made which is a plus!

Sending data to Quickbooks isn't the best. Would love if price was split between service and sales tax.

Being someone who is not that computer savvy I didn't know what I wanted or better yet needed but when I received an email from BookingKoala I checked them out and tested it out. All of their features were great even for my nail salon. I seriously love the reports section and being able to break things down by week. This made everything a breeze.

Now again being someone who is not computer savvy this made it a little hard for me just because I didn't know what to do but the customer service people helped me out and it was great. Installing the code on my site was only the real issue I had but after that there is nothing I can say bad about this company.

Allison, thank you very much for your feedback. If you ever need anything, our customer service team is always here to help! We are working 24/7 to help out.

Bookingkoala has made themselves a software that business owners like myself can take back control of their lives. What I like most about this is probably the software as a whole. It has help me reduce office staff while also reducing the mistakes and overlap that was done manually. On top of reducing the office staff I am saving tons more money to implement into marketing. There is also a neat section within bookingkoala for marketing! Also the reports section can show you what you have done in various aspects of your business and you can change the variables to see how it has progressed over time.

There is only one thing that I have a quarrel about, is that I did not have this software years ago!

Molly, thank you for such awesome review!

Utilizing BK, I've been able to put almost my entire business on autopilot. Full customization to your business. It helps with operations, sales & marketing, payments, invoicing, reviews, you name it! It's darn near like a "Business in a box" type of deal. Best decision I've ever made as a young entrepreneur is investing in BK. Also, the CEO, is a humble, transparent and hard working guy, not some person you will never see who's behind the software.

It takes some time in the beginning to customize everything to your business, but after that, you set it and forget it!

Hey Brandon, thank you so much for taking the time to leave us such an awesome review!

Knowing that this software came built by a cleaning company made it that much easier for me to give them a try, the smart scheduling, the reports, the dispatch to my cleaners and their accounts is fantastic. I did have a little worry about using them but knowing that they were there all the time with customer support made my anxiety go away (after a few days).

The point that if you dont use some options they cant be taken away is something I wish could happen but I completely understand that I may be a special case and know they cant change their ways for one customer.

Anna, we appreciate you taking the time to review BookingKoala.

There are so many options on BookingKoala that make running your business so much easier and less stressful. With options like referral reports, coupons, and an in-depth rating system this really takes everything over the top. It's also made so user friendly that it doesn't take a long time to figure out what you're doing. Two thumbs up!

This is not something to do with the software as much as it is with my business, getting my employees and independent contractors to try out the software took a little convincing.

Lucy, we are so excited that you tried out service and you love it! Glad to have you onboard.

I've been using this software for some time now as a beta tester for my carpet cleaning business and all I can say is WOW! Everything from the reports, to the provider login is all outstanding. There are several versions from a FREE option to multiple paid options. I will never stop using BookingKoala!

Thank you for the review Mark. Glad to see you love BookingKoala as much as we do.

Reports, Unassigned folder, Smart Scheduling, Marketing, and pretty much everything else. I am not sure if I can stick to just a few.

Seeing other peoples reviews I would have to agree with two things, #1 not having it sooner, and #2 setting up all my clients (but the support team helped with this).

Kenny, thanks so much for the review.

-Scheduling feature -Marketing features like coupons, gift cards, and more -Reports feature, this is great you can see all reports you need to grow -Provider login and customer login

-All the features took time to learn to use after this everything was good -Creating store was tricky to learn but they helped so it was fine

Hi there Petar, Thank you for your kind review. We appreciate it.

All of the functions and features are seriously awesome! -Coupons and gift cards -Scheduling -System logs Everything in the software is so user friendly and so well put together.

The only thing I can say that I mind about is the price but every time I use it it makes me care less about it.

Stanley, we love the fact that you love the software so much. We hope to see awesome growth in your business. Cheers!

The multi location is a huge feature when it comes to this software. You can set up all your locations and staff under one place. I love it.

The reports section took me a little bit to figure out but once I did there was nothing that was too difficult for me to use.

Simon, thank you for the review. We appreciate it and if you ever need help figuring something out, we are here to help!

I think that the reports section is my favorite part because I can check and compare different days or weeks and see where I did better for many different aspects.

The software is very big and there are times where I find myself getting lost when I need to make a change.

Thank you Bailey for the review! Don't forget about our Help Center if you ever need instant help.

I like most about this software is that I can use it all over my business. I can have my workers sign in and I can see how they are doing. Also I like how I can see reports of everything whenever I need to. This makes working on business very simple and easy. Great product.

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Slavo, thank you for the review. We also love the reports part! It makes life much easier.

I am not sure if I can pick just one thing. I would have to say the reports or the rating system are some of the best options! Everything is simply great. BookingKoala is simply a great software and I will continue using it for as long as possible.

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Yes Kris, the rating feature and the reporting section are definitely 2 awesome features. Thank you for leaving us a review.

Smart Scheduling is the best part of the software, there are no over lapping times, I dont have to worry about canceling appointments and rescheduling them on another day.

There are some things that take time to learn and understand but once that is done you just forget about them.

Thank you for the feedback Lester.

For me the reminders are a great tool to have especially when trying to juggle multiple appointments daily.

I am slow to learn technology so it did take me some time getting used to it, but after I figured it out it was simple.

Roberta, thank you for taking the time to write this review for us. We are glad you like BookingKoala.

Great customer service, great features, really easy to use & customize to your liking. We are very happy with this software so far. It will save us a lot of time managing bookings.

Haven't found anything I dislike. It's a great software.

Hi Patrick, Thank you so much for the kind words!

I love the option that walkers will have their own section to sign in and see any jobs they have coming up.

The reports section is a little much to figure out in the beginning but after a while you get used to it.

Thank you for your review Chelsea. If you need any help don't hesitate to email us or live chat us.

In no particular order these are my favorite things -Smart Scheduling -Reports -Unassigned Folder -Marketing Section

In no particular order my least favorite things -Not having this software sooner so I could grow my business faster

Thank you Jamie for the review. We appreciate it!

I have to say that the sms and email notifications are probably one of my favorite parts of the software.

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It definitely saves hours manually sending out those reminders! Thank you for the review Lincoln.

Various functions make this software very enjoyable. The way that everything your business needs on one dashboard is just fantastic.

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Thank you Scott for the review!