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BookingKoala Logo

Booking management platform for the service industry

BookingKoala Reviews - Page 2

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42 reviews

Recommended

BO
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Bailey O.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I love using this software

Reviewed 6 years ago
Pros

I think that the reports section is my favorite part because I can check and compare different days or weeks and see where I did better for many different aspects.

Cons

The software is very big and there are times where I find myself getting lost when I need to make a change.

Vendor response

Thank you Bailey for the review! Don't forget about our Help Center if you ever need instant help.

SV
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Slavo V.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BookingKoala is very outstanding

Reviewed 7 years ago
Pros

I like most about this software is that I can use it all over my business. I can have my workers sign in and I can see how they are doing. Also I like how I can see reports of everything whenever I need to. This makes working on business very simple and easy. Great product.

Cons

No cons were added to this review

Vendor response

Slavo, thank you for the review. We also love the reports part! It makes life much easier.

HC
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Henry C.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
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I never had an experience like this before!

Reviewed 6 years ago
Pros

The whole software! I love absolutely everything about Bookingkoala and how this has changed my business forever!

Cons

There is nothing I can say that I don't like about the software. This hits the nail on the he'd with everything I need and want for my business!

Vendor response

Thank you Henry for helping us out with the beta version. We are almost ready to go with the most updated version. Cheers!

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Kris R.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Outstanding software

Reviewed 7 years ago
Pros

I am not sure if I can pick just one thing. I would have to say the reports or the rating system are some of the best options! Everything is simply great. BookingKoala is simply a great software and I will continue using it for as long as possible.

Cons

No cons were added to this review

Vendor response

Yes Kris, the rating feature and the reporting section are definitely 2 awesome features. Thank you for leaving us a review.

RG
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Raul G.

Consumer Services, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Makes going to work a lot less stressful

Reviewed 6 years ago
Pros

The various amounts of features makes this software a steal for what they are charging.

Cons

There were a few little glitches here and there the first week but when I sent them in the support team had them fixed basically right away.

Vendor response

Hello Raul, we would like to thank you for being a valued customer of BookingKoala and appreciate your honest feedback!

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Zeb Y.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
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Tremendous software that I can't believe has not been thought of before

Reviewed 7 years ago
Pros

I love the fact that people are able to view different packages online before choosing which one they want to purchase.

Cons

The forms are something that you need to get used to putting together but after that everything is a breeze!

Vendor response

Let us know if you need help putting anything together. We are trying to make everything as perfect as possible for our customers.

LJ
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Lester J.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wish I had this sooner

Reviewed 7 years ago
Pros

Smart Scheduling is the best part of the software, there are no over lapping times, I dont have to worry about canceling appointments and rescheduling them on another day.

Cons

There are some things that take time to learn and understand but once that is done you just forget about them.

Vendor response

Thank you for the feedback Lester.

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Roberta A.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic

Reviewed 7 years ago
Pros

For me the reminders are a great tool to have especially when trying to juggle multiple appointments daily.

Cons

I am slow to learn technology so it did take me some time getting used to it, but after I figured it out it was simple.

Vendor response

Roberta, thank you for taking the time to write this review for us. We are glad you like BookingKoala.

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Patrick M.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software!

Reviewed 5 years ago
Pros

Great customer service, great features, really easy to use & customize to your liking. We are very happy with this software so far. It will save us a lot of time managing bookings.

Cons

Haven't found anything I dislike. It's a great software.

Vendor response

Hi Patrick, Thank you so much for the kind words!

CS
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Chelsea S.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It's a life saver!

Reviewed 7 years ago
Pros

I love the option that walkers will have their own section to sign in and see any jobs they have coming up.

Cons

The reports section is a little much to figure out in the beginning but after a while you get used to it.

Vendor response

Thank you for your review Chelsea. If you need any help don't hesitate to email us or live chat us.

JS
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Jamie S.

Used daily for less than 6 months

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Overall Rating
  • Value for money
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Never need to use any other software!

Reviewed 7 years ago
Pros

In no particular order these are my favorite things -Smart Scheduling -Reports -Unassigned Folder -Marketing Section

Cons

In no particular order my least favorite things -Not having this software sooner so I could grow my business faster

Vendor response

Thank you Jamie for the review. We appreciate it!

CF
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Chloe F.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I love it and what I can do with it. I can do so much more with my business.

Reviewed 7 years ago
Pros

-Easy to use -So many options/features; online booking, online scheduling, ratings, and MORE! -Everyone gets a login -Helps with everything

Cons

No cons were added to this review

Vendor response

Chloe, thank you so much for the review. Our launch is nearing and we cant wait for you to try out the final version.

OS
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Oliva S.

Consumer Goods, 1-10 employees

Used other for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I believe this will change the whole service industry.

Reviewed 7 years ago
Pros

I am one of the beta testers that was selected by BookingKoala and Filip Boksa the CEO to test the product and compare it to others out there. To keep it short this is literally the Shopify of the service industry and nothing else compares to BookingKoala when it comes to growing a service business PLUS its FREE when you're just starting out. Cant be beat.

Cons

No cons were added to this review

Vendor response

Olivia, thank you so much for the kind words. We are working hard to make BookingKoala the go to software for all service type businesses and we want to help as many entrepreneurs launch their businesses using BookingKoala. Glad you see the big picture and again thanks for the review!

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Remus P.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Businesses will be BOOMING after using this!

Reviewed 7 years ago

A lot of knowledge about my business I didn't know.

Pros

There is so much to this software that makes it great there is not something to really pinpoint. The provider logins are very very cool!

Cons

No cons were added to this review

Vendor response

Thank you for the review Remus!

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Holly L.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This is something really awesome

Reviewed 7 years ago
Pros

I would have to say that the provider login is the best part. I no longer have to call or create schedules.

Cons

No cons were added to this review

Vendor response

Thank you for the awesome feedback about the provider dashboard Holly. We appreciate your review.

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Lincoln N.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
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I simply love it

Reviewed 7 years ago
Pros

I have to say that the sms and email notifications are probably one of my favorite parts of the software.

Cons

No cons were added to this review

Vendor response

It definitely saves hours manually sending out those reminders! Thank you for the review Lincoln.

SB
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Scott B.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very well made

Reviewed 7 years ago
Pros

Various functions make this software very enjoyable. The way that everything your business needs on one dashboard is just fantastic.

Cons

No cons were added to this review

Vendor response

Thank you Scott for the review!