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BookSteam vs Apptoto Comparison

Overview

Category Leaders

BookSteam is a cloud-based, all-in-one, easy to use, robust and flexible online appointment scheduling application. With...

Category Leaders

Apptoto is an automated appointment reminder solution that connects with existing calendars, extracts contacts, and sends...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(79)

5

4

3

2

1

54

21

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

(32)

5

4

3

2

1

23

7

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Not only does the product itself fit our needs and is easy to use for both clients and staff, the customer service is outstanding.
Not only Booksteam is better priced, but in my opinion it is a better software overall. I really like the booking page design, it is very stylish.
Very nice and friendly support team, anything I ask they reply instant and professional (and I ask a lot of questions ha).

Pros

The staff have been amazing- Very helpful and supportive. It has beeen a natural progression that was much needed.
My experience with Apptoto has been absolutely awesome. It has saved me money and made my job so much easier.
Excellent, easy to use, you can save time. Very versatile for reminders of all kinds.

Cons

My business is no longer myself, it's grown, and between me and my 7 employees we schedule a ton of appointments and pen and paper just doesn't cut it.
M a photographer and sometimes I get real busy with the shoot, and it used to be huge inconvenience to deal with clients over the email or phone to schedule them in.
We used to use another company before (don't want to name them but it starts with S...) and we were constantly dealing with issues and empty promises, it was very frustrating.

Cons

After over a year of using this service it has failed on me at least 15 times. That is, for no warning it will stop pushing notifications to customers and updating your calendar.
The only negative I have found is there is no in person training. You can watch live on line tutorials or webinars.
Occasionally it will pick the wrong contact for the message, but those issues are rare.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features125
  • Access Controls/Permissions
  • Activities Booking
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Auto-Responders
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Capacity Management
  • Certification Tracking
  • Check-in/Check-out
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Confirmation/Reminders
  • Content Management
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Drag & Drop
  • Email Invitations & Reminders
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Enrollment Confirmation
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Facility Scheduling
  • Faculty/Staff Management
  • Financial Management
  • For Salons and Spas
  • Gift Card Management
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Lesson Notes
  • Mail Merge
  • Marketing Automation
  • Member Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Grooming
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Classes
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Package Tracking
  • Parent Portal
  • Parent/Student Portal
  • Patient Records Management
  • Payment Processing
  • Payment Reminders
  • Payments Disbursement
  • Physician Management
  • Point of Sale (POS)
  • Progress Reports
  • Promotions Management
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Tasks
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Retail Inventory Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Service Catalog
  • Shopping Cart
  • Social Media Integration
  • Staff Management
  • Student Management
  • Surveys & Feedback
  • Task Scheduling
  • Team Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • User Management
  • Website Integration
  • eCommerce Management
  • iCalendar Support
  • Total features28
  • Access Controls/Permissions
  • Activities Booking
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Auto-Responders
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Capacity Management
  • Certification Tracking
  • Check-in/Check-out
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Confirmation/Reminders
  • Content Management
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Drag & Drop
  • Email Invitations & Reminders
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Enrollment Confirmation
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Facility Scheduling
  • Faculty/Staff Management
  • Financial Management
  • For Salons and Spas
  • Gift Card Management
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Lesson Notes
  • Mail Merge
  • Marketing Automation
  • Member Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Grooming
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Classes
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Package Tracking
  • Parent Portal
  • Parent/Student Portal
  • Patient Records Management
  • Payment Processing
  • Payment Reminders
  • Payments Disbursement
  • Physician Management
  • Point of Sale (POS)
  • Progress Reports
  • Promotions Management
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Tasks
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Retail Inventory Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Service Catalog
  • Shopping Cart
  • Social Media Integration
  • Staff Management
  • Student Management
  • Surveys & Feedback
  • Task Scheduling
  • Team Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • User Management
  • Website Integration
  • eCommerce Management
  • iCalendar Support

Integrations

  • Total integrations7
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations6
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

BookSteam vs. Apptoto

See how BookSteam and Apptoto stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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