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Recommended
Cecilia T.
Financial and Operations Administrator
Architecture & Planning, 11-50 employees
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Cecilia T.: Hi, I'm Cecilia. I'm a financial administrator, and I give BQE Core Suite a five out of five...
Steven B.
Insurance, 51-200 employees
Used daily for less than 6 months
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Implementation took longer than expected but has proved worth the extra time to get it right.
Using CORE to invoice our clients has freed up so much of my time I'm afraid I could have streamlined myself out of a job. Billing previews that used to take days are now done in hours. The time to create invoices and submit them for approval takes about 25% of the time before CORE. Easy to learn and a breeze to use.
ORE is a very complex software system to set up, but once we worked out all of the nuances and specifications, this software rocks!
Laura S.
Architecture & Planning, 1-10 employees
Used daily for 1-2 years
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Overall experience has been great as we use Core for our integrated accounting, time/expenses, and invoices, and it has been integral in helping us to understand and grow our business in the first year.
A little over one year back as we started up our new business I was researching for the best accounting, time and expense tracking and billing software. I selected BQE Core because it had an intuitive interface, easy reporting and it was on cloud. For any startup business the cost is always a big factor, the fact that BQE Core was a fraction of other similar software packages was an added bonus! We use BQE for our integrated accounting, time/expenses, and invoices, and it has been integral in helping us to understand and grow our business in the first year. At every moment, I have the info available to understand my cash flow, liabilities and A/R all in one interface, which never would have been possible if I used other accounting software.
In a separate excel doc I track our projected income and expenses for each two-week period so I can plan cash expenditure. If BQE had a feature to track overhead and projections in relation to billable work, that would really integrate all functionality in one software. Other than that, I don't have any suggestions for improvement.
Verified reviewer
Arts and Crafts, self-employed
Used other for less than 6 months
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It was the most expensive waste of time I've experienced in a long while. It's right up there with Yelp advertising. Once you get pay it's over. I determined that this didn't work for me at a bout 2 weeks in. But, I was patient and tried to work through it with them. Roughly a month later, we came to the understanding that it doesn't do what I need, and they can't make it do what I need. (Quickbooks and Method Crm was doing this stuff before) I asked for a refund or even for the remainder of the year I paid for. I was told they "Don't Do Refunds" So, They're cool with over-promising, Taking $650, understanding that you're not using the program any longer, and are dissatisfied. Pretty Lame If You Ask Me
The Sales guy was really friendly and try to rush me into a holiday sale. I should have known.
It was promised to be totally customizable to any business. It absolutely was not. I spoke with customer service well over 10 times, probably 20 calls. They could show me how things were set up, but never really able to make it work with my business flow as I had with Quickbooks. The program was often slow and sluggish between screen changes (I have very fast ethernet connection 250mbps DL speed). Many features were on different screens and made for a lot of loading time between simple tasks. Again....not customizable when I bring it up.
Hi there! We are sorry that you weren't able to use the program as intended. We do offer 15-days free trial and live demos of our product and keep everything transparent to give our customers a chance to review the product before they actually purchase. We have hundreds and thousands of users worldwide who rely on our products each day to successfully run their business. We are truly sorry to see you go and hopefully you will give us another chance in the future. Please feel free to reach out to us at customercare@bqe.com.
Hannah G.
Design, 51-200 employees
Used daily for 1-2 years
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Easy to use. Informative. And customer service has been helpful when I have had to call.
I like that it is easy to use and that it clearly portrays time and work summaries in various ways. The graphs and visuals are helpful to visualize how I have spent my time on different projects. I also enjoy the timer feature so that I can easily start and stop to track my time throughout the day.
I haven't encountered anything about CORE yet that has been frustrating or unhelpful.
Kimberly P.
Architecture & Planning, 1-10 employees
Used daily for 1-2 years
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Our small but rapidly-growing architectural firm was looking for a project management and billing solution. We were particularly impressed with CORE’s user-friendly, “all in one” design.
It provides us with a single source to record employee time, manage project tasks, budget, invoice and track project performance. We took advantage of the various training packages and technical assistance BQE offers to help us get up-to-speed with CORE in a matter of months. BQE also worked with us to develop a custom invoice that provides our clients with current and past billing information in...
Everything is working for us and if it does not then that is what support is for. Like any other new software implementation there is a learning curve. We took advantage of the various training packages.
Mark H.
Architecture & Planning, 11-50 employees
Used daily for 1-2 years
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Core has an amazing catalog of built-in reports. One thing we find ourselves often wishing for was a kind of “Quick List” report that would output a list of something, one item per line, single-spaced and nothing else but a clear statement of the search and filtering criteria at the top. Examples include a list of invoices overdue x days, list of current projects, list of deposits, payments, checks, every transaction ever related to a certain project, etc. These lists are handy when reviewing Core data, or bringing a quick list into a meeting, where the entries can be highlighted, color coded, and/or checked off as you go.
I have to say it has succeeded with flying colors after being bombarded with all kinds of unusual circumstances with hundreds of our architecture projects! Well done! I'm constantly amazed how well thought-out the original approach was in Core's basic design allowing it to handle all of our client's weird situations, and we're just one of the zillions of other companies using Core who do things so...
While Core has one of the best time sheet entry forms around. It would be great to have a more graphical time entry interface such as the kind iOS and Android users are familiar with when using, say, a calendar app, in which they can use a mouse or finger to draw time blocks graphically, then double-click/tap them to set the info for that block.
Christine S.
Architecture & Planning, 1-10 employees
Used daily for 6-12 months
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We've had our ups and downs. After a couple of days on the phone with customer support, things have been clarified and settled. I understand some of my problems now and how to fix them. It is really the first time I have felt comfortable with my choice in software. As I learn new things, play with it more and talk with customer support things that I thought might be deal burners, are really not....
I have had more time with the software since my last review. As I slowly convert the firms old data to this new software, things are falling into place quickly. I'm becoming attuned to the software. Learning little things I didn't know where there, both by playing around and talking with customer support. This software is easy to learn. Not a real big learning curve, assuming you are familiar with project management, accounting, project setup or you have people familiar with those areas. I do it all, and basically maintain everything for everyone else.
I don't have many, but if I had to pick... they are not really cons, as I hope they will expand to these later on. API with Office 365/Outlook would be a nice added bonus. For me, especially Outlook. Also API with Quickbooks desktop version. This isn't a big issue, as I hope to also phase out QB and only use that software for payroll. Which I will then have an API if I go with QB Online/payroll. I will always use QB for payroll, so I am use to doing journal entries into systems to reflect the payroll numbers. This is not a hardship for me.
Amy G.
Construction, 11-50 employees
Used daily for 2+ years
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Overall experience has been nothing short of great. The strong support BQE offers for customization has resulted in effective time billing management but also leaves us with satisfied clients seeing their contracts clearly on a custom invoice based on their requirements.
Our company transitioned many years ago to BQE from a different software which was not as detail oriented as we needed for project budgets as well as client satisfaction on invoicing. Offering services to many different types of agencies - from federal to local government agencies to the private sector, each client requires a different level of detail on invoicing. In the past, we have found it very difficult to track time and transition those hours into a contract based invoice.
Would like to see more streamlined and simplified process of client credits. Right now the only way is to have it has a retainer.
Jill A.
Mechanical or Industrial Engineering, 11-50 employees
Used daily for 1-2 years
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Tech support is the best I've ever experienced. Very knowledgeable and helpful. Just wish I didn't have to call them so much.
There were a lot of interfaces to this software. It did everything we needed, but not everybody was on board with the difficult of use.
It was probably way more than a company of our size needed. We are switching to Squava after just a year and a half. We felt like a beta tester of this software. Our project managers thought it was hard to use, and didn't feel our data was always accurately depicted.
Irma C.
Architecture & Planning, 11-50 employees
Used daily for 2+ years
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No issues to write about, just as mentioned it is a bit to maneuver, but overall experience is positive.
Honestly, the support from the support team if there is a problem, has been key to rating the software.
Sometimes the software is a bit tricky to maneuver, but as mentioned the support team is great.
Cathy F.
Architecture & Planning, 1-10 employees
Used daily for 6-12 months
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As we continue to get more proficient navigating CORE, it has given our principals and project managers more access to real time data reducing the potential for errors in reporting and data transfer in multiple areas to better service our valued clients.
Project management and accounting real time data metrics anytime and almost anywhere through cloud based hosted subscriptions allowing quick response time to our valued clients. CORE has eliminated need for complicated spreadsheets and various other methods of housing project data. Coming from QuickBooks desktop accounting which we have used for almost 19 years, CORE accounting subscription has given us access to company financial data anywhere. We are utilizing Core for time tracking, expense reports, billing, project management and accounting.
The display as feature needs to be expanded and made specific to invoices and time cards. Core has ePayments for credit card and we are waiting for ACH feature which is going to be there somewhere in August.
Kerrie D.
Architecture & Planning, 1-10 employees
Used daily for 2+ years
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Overall experience is great. As mentioned we experiencing error free time tracking, billing and the presentation of invoices is far better.
We use the time, billing and accounting functions frequently and it has made my job a lot easier and smoother compared to tracking down expenses and time for the team members. Processing reports are simple as well. Less error of tracking time/expenses as compared to our previous software. Invoices are more accurate. Invoices look professional and clean.
Cannot think of anything at this time. We are really enjoying the software
Jessica R.
Law Practice, 11-50 employees
Used daily for 6-12 months
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Moving to Core has definitely helped us eliminate the manual data entry process. Prior to using Core the time entry process was not that easy and we had to enter time manually for all the employees in our old software. Another area that so far, we like in Core is the powerful invoicing. Easy time entry and invoicing feature are the best so far that we enjoy in Core. We also appreciate the excellent customer service support team. They always go above and beyond to help out.
Needs to be more user friendly. At time we did experience glitches which were rectified in a timely manner.
Julia v.
Architecture & Planning, 11-50 employees
Used daily for less than 6 months
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We discovered BillQuick on line after struggling with a user friendly way to record, retrieve, report and correct errors in time entries for our Clients. Filling in time sheets accurately is a critical part of our business and billing process. Unintentional errors on time sheets, with time entries logged under incorrect work phases or project scopes are inevitable and our previous billing software...
It is very easy to learn to use for both staff entering time and new accounts staff. The ease of time entries means that fewer staff are delinquent on keeping timesheets up to date. Projects can be broken down into phases - this is KEY for tracking fees within an Architectural Full scope of services. You create your own Activity Codes which you can align with your preferred Contract It REALLY...
I can't think of anything really....If I had to be critical I would say: - there are so many reports that you are unlikely to use them all and can get lost in the Report Centre. However there are tabs for your favourites and memorised reports. - Expenses are very very to enter but not as easy to unwind/change as Time entries
Lisa M.
Civil Engineering, 11-50 employees
Used daily for 6-12 months
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The biggest benefit is not having to constantly perform backups and worry about losing our data because my computer crashes. Since we utilize several of the options we had before in BillQuick, we haven't made too many changes.
We upgraded from BillQuick to CORE earlier this year. The ability to access whatever I need online makes it so much easier if I need to work from a location outside of the office. Integration was effortless and the help videos are easy to understand and implement. I needed very little training as it was very similar to BillQuick and feel anyone who has used any type of accounting software should be able to use without a great deal of effort. There are several training sessions available to new users on a weekly basis that made it easier for me to schedule. The ability to get immediate customer support is a definite plus.
Sometimes I've had issues where it takes awhile to save time card entries but this may be an issue with our internet and not the software. There have been a few quirks where completed jobs suddenly become active; the interest in the bank reconciliation doesn't carry over to the general ledger. There were also several report default templates that were available in BillQuick that are not available in CORE. You may need to pay for a customized report that used to be free.
Jaydra P.
Accounting, 1-10 employees
Used daily for less than 6 months
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This product saves me time and keeps all my cases organized so I never miss important deadlines or follow-up tasks. Well worth the money.
1) It has a nice look and it's easy to use because it is organized in an intuitive manner. 2) It is also incredibly customizable. There are so many ways to filter reports and adjust who sees which reports and when, it kind of blows my mind. I have done so many things to customize this software to my firm's needs and I still feel like I've just scratched the surface. This also means it will continue...
My only (minor) complaint is that it does not yet also function as a CRM. I hope they add this feature because I'm looking forward to incorporating that data and function into the same system as my case management.
Scott K.
Computer Software, 1-10 employees
Used daily for 6-12 months
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The logic/use process seems to flow very well. The QuickBooks integration is very stable and makes sense once you understand it. The user interface looks nice, is operationally smooth and is very responsive both in design and speed.
Overall, very good. There was a learning curve, as with all software, but it makes sense once you figure it out. There are lots of connectors/features so knowing what you need is a big part of this. Support has been very good. They methodically think through processes and help with issues, configuration settings, or bugs (which I recently filed and it will already be fixed by the weekend). The software appears to do what I need it do (Project/Time/Expense Management) and may also be our replacement for QuickBooks once we get the processes figured out. The cost seems to be fair and it’s Tiered Usage based on user needs was great and something competitors didn’t offer very well. We look forward to continue to use the product
Its big and complicated. I would spend time investing in documentation on what things really do for the back-end. For example: The QuickBooks integration is great, but finding out what actually happens is confusing. I had to set up small tests to figure out that “activities” really mean “services” in QuickBooks and you can have select what records have to sync… documentation (very technical) is very good for people like me!
Hi Scott thank you so much for your review of Core, we strive to be cost-effective and provide a sleek user experience.
Louis J.
Civil Engineering, 11-50 employees
Used daily for 1-2 years
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Overall our experience with the product and people supporting it has been incredibly great. All along our journey of selection process and then on-boarding and finally day to day support we need has been a wonderful experience. The easy setup of projects using templates and option to assign bill rates by projects using fee schedules has finally reduced the steps and workload.
We were struggling with using many software applications to run our business. With Core we everything is in one software from tracking time, expense reporting, billing and project tracking. Our project managers have real-time project progress on a wide variety of reports and the best part is they can customize dashboards to fit their needs. Rest of the management team has easy access to the information using the scheduled reports without even logging into Core. We really love the automation.
Early on we had a difficult time understanding the vendor bill workflow.
Teddy M.
Research, 1,001-5,000 employees
Used daily for 6-12 months
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In conclusion, I would highly recommend BQE CORE Suite to any architecture firm looking to streamline their operations. The software is packed with useful features and has greatly helped our firm become more organized and efficient. The CRM and HR features are particularly impressive, allowing us to easily keep track of our clients and team members. The initial setup and learning process was a bit challenging, but with the help of the support team, we were able to overcome it. Overall, BQE CORE Suite has been a valuable addition to our firm.
BQE CORE Suite has been a valuable asset for our architecture firm. The integration of front and back office operations through this software has made managing projects, tracking time and expenses, handling invoicing and electronic payments much more efficient. The CRM and HR features are incredibly robust and allows us to keep our clients and team members organized and informed. Thanks to BQE CORE our profitability and project efficiency has seen a significant boost.
The only downside to BQE CORE Suite is the initial setup and learning process. It took some time for our team to fully understand and utilize all of the features, but once we got the hang of it, we found the software to be very user-friendly and easy to navigate. The support team was helpful in guiding us through the process, and it was well worth the effort.
Sanda S.
Civil Engineering, 11-50 employees
Used daily for 2+ years
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We no longer have to rely on our IT to maintain the software and our servers or worry about the backups. Love the dashboards and overall beautiful looking interface of Core.
We have been with BQE for 17 years and 3 years back we made a decision to switch to all cloud BQE Core and we love it. This was the best decision! All our employees were onboard without any difficulty as it is very easy to navigate in Core and everything is consistent, with the result there is no learning curve between the screens. We are also experiencing that it is easy to do invoicing and track time in Core. We are taking advantage of some of the advanced features of Core like 'Report Scheduler' that has helped us automate the reporting process. Our clients electronically receive statements and accounts receivable reports resulting in less human involvement in maintaining the cash flow.
Very early on we were not pleased with updates stepping on our settings but since then it has been rectified.
Christine L.
Civil Engineering, 11-50 employees
Used daily for 6-12 months
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We've had our hiccups from the start when we decided to migrate from Billquick. The communication has been severely lacking from the start. Several data issues which have still be unresolved, and functionality that varied from BillQuick that we've had to adapt to, even though we were assured that everything that was in BillQuick would be part of CORE. The most significant issue we have though is response time and communication when there is a reported issue or problem. Customer service is readily available to address a new issue, but the resolution is poor.
Cloud-based, project performance data, reporting options.
We migrated from BQE's Billquick software. There were elements of the migration that went well, and some that did not. It's been over 6 months since migration and I'm still waiting on data issues to be repaired and issues to be resolved.
Bob A.
Mechanical or Industrial Engineering, 11-50 employees
Used weekly for 6-12 months
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If you are a single division company the migration to this process may be an easier process. But for our seven division business, making the move to BQE has been nothing less than a nightmare. Way more time spent than I expected (which is compounded by the fact that it is time I don't have). The fact that BQE is California based, effects their customer support efforts to those on the east coast...
It's easy to get sold on it's capabilities and functionality. Real time dashboards and remote access to timesheets via any electronic device are very nice touches.
Despite being told it would be an easy transition, it has not been the case. Software is not nearly as intuitive as current software (QB), for my needs had to buy a report writing software (SAP) which also requires training. First time through with data conversion on four of our company files, two came back incomplete and wrong, one came back with our project structure flipped upside down, and we...
Teresa P.
Environmental Services, 11-50 employees
Used daily for 2+ years
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We have been using BQE since March 2015. Prior to then, we kept all project information in QuickBooks. The staff were not able to see where they were on projects since they did not have access to QuickBooks. Currently everything that is charged to a project can be seen in real-time.
The ability for each employee to input their time/expenses is one of the features that I like the most. I also appreciate that staff members can check time and expenses for their projects to see where they are on projects with a budget. Invoicing is now streamlined because the information for the project manager's review is on one page. Budget information is on the draft invoice which makes it easy to see when a project is over/under budget, and who has coded time to the project.
I wish there was a better way of archiving old vendor bills.
Teresa thanks so much for your review, we are pleased you now have a one-stop shop in real time for your projects! Thanks for being a part of the BQE Family!
Jessica R.
Law Practice, 1-10 employees
Used daily for 2+ years
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Great I have already referred two businesses
User friendly software, training options and I love the 24/7 customer support.
Can not make edits for draft invoices you gave to delete the draft and redo the invoice. If it was in draft mode it would lie great to have the option to edit.
Gillian C.
Architecture & Planning, 11-50 employees
Used daily for 2+ years
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I have consistently had a wonderful experience with BQE Core. They are always there to help out when needed, and the monthly webinars are always helpful.
Nice and easy to set up and very easy to implement to new employees. Customer support is wonderful and prompt. Lots of one on one training options that will walk you through everything you need. Many different ways to track projects, budgets, staff etc. Always growing and adding features based on feed back from customers.
Project management set up can get tricky since there is so much involved, but there is good training to make it not so intimidating. Some features in project management would be nice to be available in Time/Expense subscription for ease of communication within the organization.