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Brightpearl vs Sana Commerce Comparison
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Overview
Brightpearl is a Retail Operations Platform. Tightly integrated to all of your sales channels, Brightpearl connects your...
Sana Commerce Cloud helps organizations delight clients, boost efficiency, and drive agility by making ERP and e-commerce work as one.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
/
No info available
/- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
/
No info available
/- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
Pros
I tested lots of other systems, and while not perfect, Brightpearl seems to be the best of them.
We have just integrated Magento which works perfectly and links direct to our website. I would also recommend watching the you tube videos as these are very helpful in the beginning.
BrightPearl has been very useful for helping us with our inventory tracking and reporting. The customer service is awesome, they respond very quickly with any question/comment we may have.
Pros
They have a great training plan setup and ready and their project management was excellent.
After 7 months, I have a good feeling with Sana Commerce. Great customer retention program.
The price quality ratio is very good. Stable and steady solution.
Cons
Immensely frustrating when the supprt team offer no fixes to our problems. The bigger we grow the more severe the consequences of their bugs and issues.
Brightpearl charges a hefty price (more than $10K) for onboarding data, setup and training and both are disappointing. Data migration is complex because Brightpearl keeps its data in an uncommon way.
We believe this issue has now been resolved for the errors seen importing and exporting data from Brightpearl. We do apologise for this issue occurring and the disruption to your business.
Cons
Sometimes pinpointing the cause of errors is troublesome.
No customizations can be made on Sana (just NAV or other ERP).
It is difficult to establish business rules, as well as to develop them due to their high cost.
Key features
- Total features116
- 3PL Management
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Alerts / Escalation
- Alerts/Notifications
- Applications Management
- Audit Management
- Audit Trail
- Availability Management
- Backorder Management
- Barcode / Ticket Scanning
- Barcode Recognition
- Barcoding/RFID
- Batch Processing
- Billing & Invoicing
- Bills of Material
- Bulk Ordering
- CRM
- Campaign Management
- Cataloging/Categorization
- Channel Management
- Check-in/Check-out
- Client Portal
- Collaboration Tools
- Commission Management
- Configurable Workflow
- Contact Database
- Content Management
- Cost Tracking
- Credit Card Management
- Credit Card Processing
- Custom Development
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Segmentation
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Cycle Count
- Data Import/Export
- Data Security
- Data Synchronization
- Demand Forecasting
- Discount Management
- Dispatch Management
- Distribution Management
- Drag & Drop
- Electronic Payments
- Email Management
- Email Marketing
- Employee Management
- Financial Management
- For B2B
- For Retail
- Forecasting
- Historical Reporting
- Income & Balance Sheet
- Interaction Tracking
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Invoice Processing
- Item Management
- Kitting
- Label Printing
- List Management
- Loyalty Program
- Manufacturing Inventory Management
- Marketplace Integration
- Mobile Access
- Mobile Commerce
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Country
- Multi-Currency
- Multi-Location
- Multi-Store
- Multiple Data Sources
- Multiple User Accounts
- Offline Access
- Online Catalog
- Order Entry
- Order Fulfillment
- Order Management
- Order Processing
- Order Tracking
- Payment Options
- Performance Metrics
- Point of Sale (POS)
- Prioritization
- Product Catalog
- Product Identification
- Project Management
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Order Entry
- Real Time Reporting
- Real Time Synchronization
- Real-time Updates
- Receiving/Putaway Management
- Recurring Orders
- Recurring/Subscription Billing
- Remote Order Entry
- Reorder Management
- Reordering
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Reviews Management
- Rules-Based Workflow
- SEO Management
- SKU/UPC Codes
- Sales Forecasting
- Sales Orders
- Sales Reports
- Sales Tax Management
- Search/Filter
- Shipping Labels
- Shipping Management
- Shopping Cart
- Social Media Integration
- Special Order Management
- Status Tracking
- Stock Management
- Supplier Management
- Supply Chain Management
- Templates
- Third Party Integrations
- WYSIWYG Editor
- Warehouse Management
- Website Management
- Workflow Management
- eCommerce Management
- Total features83
- 3PL Management
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Alerts / Escalation
- Alerts/Notifications
- Applications Management
- Audit Management
- Audit Trail
- Availability Management
- Backorder Management
- Barcode / Ticket Scanning
- Barcode Recognition
- Barcoding/RFID
- Batch Processing
- Billing & Invoicing
- Bills of Material
- Bulk Ordering
- CRM
- Campaign Management
- Cataloging/Categorization
- Channel Management
- Check-in/Check-out
- Client Portal
- Collaboration Tools
- Commission Management
- Configurable Workflow
- Contact Database
- Content Management
- Cost Tracking
- Credit Card Management
- Credit Card Processing
- Custom Development
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Segmentation
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Cycle Count
- Data Import/Export
- Data Security
- Data Synchronization
- Demand Forecasting
- Discount Management
- Dispatch Management
- Distribution Management
- Drag & Drop
- Electronic Payments
- Email Management
- Email Marketing
- Employee Management
- Financial Management
- For B2B
- For Retail
- Forecasting
- Historical Reporting
- Income & Balance Sheet
- Interaction Tracking
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Invoice Processing
- Item Management
- Kitting
- Label Printing
- List Management
- Loyalty Program
- Manufacturing Inventory Management
- Marketplace Integration
- Mobile Access
- Mobile Commerce
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Country
- Multi-Currency
- Multi-Location
- Multi-Store
- Multiple Data Sources
- Multiple User Accounts
- Offline Access
- Online Catalog
- Order Entry
- Order Fulfillment
- Order Management
- Order Processing
- Order Tracking
- Payment Options
- Performance Metrics
- Point of Sale (POS)
- Prioritization
- Product Catalog
- Product Identification
- Project Management
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Order Entry
- Real Time Reporting
- Real Time Synchronization
- Real-time Updates
- Receiving/Putaway Management
- Recurring Orders
- Recurring/Subscription Billing
- Remote Order Entry
- Reorder Management
- Reordering
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Reviews Management
- Rules-Based Workflow
- SEO Management
- SKU/UPC Codes
- Sales Forecasting
- Sales Orders
- Sales Reports
- Sales Tax Management
- Search/Filter
- Shipping Labels
- Shipping Management
- Shopping Cart
- Social Media Integration
- Special Order Management
- Status Tracking
- Stock Management
- Supplier Management
- Supply Chain Management
- Templates
- Third Party Integrations
- WYSIWYG Editor
- Warehouse Management
- Website Management
- Workflow Management
- eCommerce Management
Integrations
- Total integrations29
- Dropbox Business
- Google Calendar
- Google Drive
- Magento Commerce
- Mailchimp
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- SAP Business One
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
- Total integrations7
- Dropbox Business
- Google Calendar
- Google Drive
- Magento Commerce
- Mailchimp
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- SAP Business One
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
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Brightpearl vs. Sana Commerce
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