Brightpearl Reviews

Brightpearl

The retail operations platform for brands and retailers

4.35/5 (120 reviews)

Catherine Slatter

Dont use Bright Pearl In Australia

Used daily for less than 6 months
Reviewed 2016-12-08
Review Source: Software Advice

Bright Pearl Cannot handle accounts in Australia and does not correctly handle the GST rounding. Every order we have to manually adjust the GST amounts to balance to our correct order from our Ecom system. Its real sap on time. WE moved to MYOB as their GST reporting was not correct for the ATO and as such found that we were unable to submit correct reports. This program may work for overseas clients, but it does not work in Australia. Its reporting for sales is strong and we will commend it on that. But it is a lot of money for just a reporting system and thats all it can do for us. Unfortunately they have taken a year to try and fix the rounding issue, but still yet we wait.

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Brightpearl

The retail operations platform for brands and retailers

Anonymous

Too many issues with the software

Reviewed 2014-06-18
Review Source: GetApp

So many bugs still in the software and the support is appalling. The only really slick part of the company seems to be the sales operation but once you have signed up it seems they couldn't care less. Product has the potential to be great but I'd avoid it at all costs right now

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Brightpearl

The retail operations platform for brands and retailers