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CStoreOffice Logo

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Back-office operations management software for retailers

(2)

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CStoreOffice Features

Features Summary

Functionality

3.6

/5

26

Total features

49

3 categories

CStoreOffice features

API
Accounting Integration
Activity Dashboard
Alerts/Notifications
Barcode Recognition
Barcode/Ticket Scanning
Billing & Invoicing
Cost Tracking

Common features of Inventory Management software

API
Activity Dashboard
Alerts/Notifications
Backup and Recovery
Barcode/Ticket Scanning
Billing & Invoicing
Budget Tracking
Cataloging/Categorization

Price starts from

149

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

3.6

/5

26

Price starts from

149

Per month

Total Features

49

Unique features

  • Customer History

  • Sales Orders

  • Retail Inventory Management

  • Merchandise Management

Functionality

4.5

/5

1.5K

Price starts from

40

Per month

Total Features

157

Features in Common

27

Unique features

  • Work Order Management

  • Asset Library

  • RFID Scanning

  • Ad hoc Reporting

Functionality

4.5

/5

1.3K

Price starts from

ic-pricetag

No pricing info

Total Features

104

Features in Common

20

Unique features

  • Access Controls/Permissions

  • Work Order Creation

  • Warehouse Management

  • Assignment Management

Common CStoreOffice comparisons

Reviewers who mentioned features said:

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monti S.

Retail, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great back office system

Reviewed 2 years ago
Pros

I like the cstore mobile app as it updates me about my store sales/profits real quick

Cons

Adjusting pricing can be confusing sometimes.

Vendor response

Thank you so much for your positive review! We are very happy that you are satisfied with CStoreOffice and hope you have a great day.

mr
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matthew r.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Great Product

Reviewed 4 years ago

The data is always saved to a cloud so if you have a hard ware problem or a new POS system the data is never lost . If I would have had this software when I started my business I would have save hundred of thousands by being able to keep up with all the thieves on both sides of the counter . Money well spent

Pros

Ease of operation. Saves to a cloud . Always current .Great customer support. Has an extensive training program available

Cons

When we were setting up to do scan data for the cigarette companies it was difficult have someone communicate with us to work out the issues at hand . I needed to stay on them to resolve the issues . It now runs fine.

Vendor response

Thanks Matthew! We appreciate your feedback! We are very happy that you enjoy our solution! We are working very hard to better serve all of our customers, and will take your suggestions into account!

MS
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Mark S.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Disappointing functionality.

Reviewed 5 years ago

I have been disappointed with the customer support and the softwares functionality. The price book works well, but that is it. I would not recommend this product.

Pros

Price book management works well. But, that is it.

Cons

The accounting interface with quick books was unusable for my application, probably due to formula errors in the C Store office software. The support from Petrosoft was very disappointing and I spent a considerable sum with my accountant while he tried to help them sort out the issues (we eventually abandoned the effort entirely). Many of the reports in its portfolio appear to have formulaic errors and produce data that is unusable. Unfortunately, I had used the software for a year before recognizing its deficiencies and have only continued to use it because of the difficulty associated with moving to a new software. But, that is a process that I plan to undertake once I have time.

Vendor response

Hi Mark, We would like to apologize for your negative experience with our services and company. We are working hard to better serve all of our customers and would like to learn more about your specific situation and work together to make things right. If you wouldn't mind sending and email to marketing@petrosoftinc.com at your earliest convenience with the preferred method to reach back out to you, so that our team can work towards a resolution with you. We look forward to speaking with you and working towards earning back your business.

OB
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Orlando B.

Oil & Energy, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My business at the tip of my hands

Reviewed 4 months ago

This is bt far the best back office platform I have used so far. I love the support and how all of the support team shows with action and follow ups that they truly care about their customers. It is incredible but true in my experience.

Pros

The platform is amazing! I know that when I come in the morning I can see exactly what went on the previous day and have actionable items that I can use immediately and implement

Cons

There are so many possibilities and little time to learn them all, which I would love to be able to do.

SF
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Susan F.

Retail, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Horrible software.

Reviewed 5 years ago

Overall my experience with this software was horrible. I would not recommend it to anyone.

Pros

I was excited about getting software to get our store's inventory straightened out.

Cons

We switched to this software mainly to get our store's inventory straightened out. What a joke. The representative that sold us on this assured us that if we sent in all of our invoices to their team that they would load them into our system to make things easier on us. Some ( not all) of the invoices we sent them got loaded in and let me be clear, it did not make anything easier. If anything it made...

Vendor response

Hi Susan, we would like to apologize for your negative experience with our services. We are working hard to better serve all of our customers and would like to learn more about your specific situation and work together to make things right. If you wouldn't mind sending and email to marketing@petrosoftinc.com at your earliest convenience with the preferred method to reach back out to you, so that our team can work towards a resolution with you. We look forward to speaking with you and working towards keeping your business.

AR
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Verified reviewer

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best inventory management and back office software I’ve used.

Reviewed a year ago

We have been able to visualize our growth and optimize our inventory. The shift tracking and event tracking technology make this a complete control unit for my business.

Pros

The ease of use and deployment were very important. We also had great support for training and development for our employees. In addition we found many reports we could use to help make projections for growth.

Cons

This product is robust. It is built for a business to grow. It may seem overwhelming at first ( it was for us until we got trained) but it is worth the investment. I would hope there were “tiered” pricing - but not yet.

Vendor response

Hello! Thank you so much for your positive review. We are very excited that you've had such a good experience with us. Have a great day. -Anton

CR
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Crystal R.

Retail, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Multiple Years with System- and we are still growing with it!

Reviewed 4 years ago

Cstore overall is a great company to work for. I know many of the techs that I call by name and they are always prompt with responses and feedback. The Sales managers are equally responsive when we are adding features or need replacement equipment. I run multiple computer platforms for different areas of our company, and this is by far my favorite because it is both easy to use and is very stable and doesn't lose information.

Pros

The system has continued to grow and evolve, both within areas we bought the program for and also with areas that were not even a desire or thought when we purchased it more than 5 years ago.

Cons

Sometimes the upgrades cause issues with our process and procedure. Pages don't load or work like they used to. Because there are so many variations of end users, it can be time consuming to get the right person involved with the right information to understand what needs to be fixed.

Vendor response

Thanks Crystal! We appreciate your feedback! We are working very hard to better serve all of our customers and will take this into account!

DG
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Danielle G.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cstore office review

Reviewed 2 years ago

Overall experience with Cstoreoffice has been great! There is a lot of different ways to gather info.

Pros

It generates helpful reports to help our accounting department end the month and show us our P&L for that month.

Cons

Trying to pull reports for something and you have to go to many different places to get report. Adding multiple UPCs to one item can be a little difficult.

Vendor response

Hi Danielle, Thank you so much for the positive review! We are glad to hear that you are having a great experience using our software. We are constantly improving our software to ensure satisfaction. Have a great day! -Anton P.

TU
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Tiaira U.

Retail,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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C-Store Office Review

Reviewed 10 years ago
Pros

I like that I can access it anytime, anywhere. I can be out of town and check into things right from my cell phone or laptop. We can access any invoice from any timeframe to make changes if need be. We can look up all vendors and set up our orders so that we don't over-order or under-order. Never have we had a system crash when you lose everything (which we all know can be disastrous). The reports...

Cons

I can't say that I have a least. They have always have been professional and courteous.

AJ
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Ahmed J.

Chemicals, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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horrible

Reviewed 5 years ago

horrible experience

Pros

it's web at least, and i still somehow see some data here and there

Cons

- i don't understand anything, they have like a lot of outdated boring videos that should explain an easy to use software but end up telling you to do 10x more than paperwork, - no data available most of the time - no customer support - no online other users who might explain anything

Vendor response

We would like to apologize for your negative experience with our services and company. We are working hard to better serve all of our customers and are continually making improvements to help our customers, like you, better understand how to Partner with Petrosoft to manage your business. Please, check out our brand new knowledge database, where you can find the most recent content about our products http://help.petrosoftinc.com and if you have any additional questions, we are here to help! Thank you for your business!

RC
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Ryan C.

Retail, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Falls short in most areas

Reviewed 7 years ago

Centralized location for data. Record retention and file storage.

Pros

Being cloud based makes it easy to collaborate with associates. Having the ability to see real time data is very useful.

Cons

Navigation is difficult with odd menu positions and names for links. Data between reports often does not tie. Cigarette buy downs incorrectly calculate on product transfers between stores. Help desk tickets can take several months to resolve.

AJ
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Anne J.

Oil & Energy, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Well worth the investment!

Reviewed 4 months ago

The training modules are great, both webinar and the one on one. It has so many features and ways to access information!

Pros

It is user friendly and has so many features that work with out business.

Cons

The Lottery portion is confusing, and does not allow for the updates like an regular item.

tm
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tim m.

Food & Beverages, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Nightmare!!!

Reviewed 6 years ago

The definition of "PATIENCE" - the capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset. On any given day you will find both my self and my father here in Blossburg working hard to support our families. We not only love our customers and our community but, you will find us to be the most patient and kindhearted folks you could meet. Struggles in running a small...

Pros

No pros to speak of...we are in year three and are not up and running. A lot of broken promises.....

Cons

We were told all our old data would transfer to their system... what a mess!!! After three years and using up all of our patience (witch we must of had a lot of) Petrosoft is now dodging our calls... not responding... Please shop around before you include Petrosoft. We have been in biz for over 40 years... only because we do not treat our customers as they do.

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Rex S.

Computer Software, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best in its Class!

Reviewed 5 years ago

Very positive and highly recommend the software and the company. Many options for expanding features as needed.

Pros

Very well done software and hardware solution for the retail petroleum industry. Integrations and speed are two prime factors and they got it down! Can be used with just about any register, and provides just about everything you need from remote access to full back-office. Compared to others, PetroSoft makes the best hardware and software solution for retail petroleum based stores.

Cons

It cost more than many, but the quality is far superior from cheaper options.

Vendor response

Thanks Rex! We appreciate the rating. We are working very hard to better serve all of our customers and will take this into account in what we do moving forward!

IK
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Imran K.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software. Even better support and management team

Reviewed 7 years ago
Pros

Just installed this program at my 4th location. The customer rep was a pleasure to work with. Love the program and the support. Can not go wrong with this software.

Cons

No cons were added to this review

MJ
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Mike J.

Retail,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Worst experience ever!

Reviewed 10 years ago
Pros

There's nothing that I like best.

Cons

The software is not at all user-friendly. It would take someone - even someone who is a software engineer - a month to figure all the loops and hurdles to make it work. The syncing/pricebook feature takes an hour each time you update a product or promotion.