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Calibration Control vs Metquay Comparison

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Overview

Calibration Control (CC) is a Windows Calibration Management application that connects to a cloud or local database and is...

Metquay is a calibration software designed to help commercial laboratories automate calibration and measurement capability...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

768

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

74

5

4

3

2

1

54

17

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

15

5

4

3

2

1

10

4

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The customer service is outstanding. This platform gives a good structure for managing a calibration from at an approachable price for small - medium operators.
After a learning curve and some help from them, the software is very use friendly to use. They like suggest from the user on improvement to the software.
The customer support is outstanding, very patient and very fast to answer questions. The designer is very knowledgeable, friendly, and always open to suggestions and feedback.

Pros

Metquay's senior leadership has demonstrated their commitment to our success through early implementation.
It is beautifully designed to handle all the complexities of calibration process like Standard Instruments database, Customer Instruments database,Uncertainty calculation etc.
Very reliable and fast handling between the pages. I recommend strongly to who looks new software to handle management software.

Cons

I have had it crash a few times on me. I find the user interface a somewhat confusing and non-linear.
I cannot think of anything I dislike about this product.
Some of the lists & filters can be hard to get use to.

Cons

This is likely due to our lack of experience with database software solutions, but it has caused the most frustration during the onboarding process.
Meaning, if you make a mistake entering an item or constructing a cal procedure and/or worksheet, there is no going back, which numerically speaking is a bit of a nightmare.
I have sometimes having trouble accessing the software. You really need a fast internet connection if you will use this.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features47
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Workflow
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Barcode Printing
  • Barcoding/RFID
  • Calendar Management
  • Calibration Management
  • Calibration Scheduling
  • Certificate/Label Printing
  • Certification & Licensing
  • Change Management
  • Compliance Management
  • Configuration Management
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Document Storage
  • Electronic Signature
  • Email Alerts
  • Equipment Maintenance
  • FDA Compliance
  • Historical Reporting
  • Instrument Management
  • Inventory Management
  • Inventory Tracking
  • Label Printing
  • Labeling
  • Monitoring
  • Multi-Location
  • Quality Control
  • Real Time Data
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduled/Automated Reports
  • Security Management
  • Task Scheduling
  • Third Party Integrations
  • Traceability
  • Work Order Management
  • Workflow Management
  • Total features20
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Workflow
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Barcode Printing
  • Barcoding/RFID
  • Calendar Management
  • Calibration Management
  • Calibration Scheduling
  • Certificate/Label Printing
  • Certification & Licensing
  • Change Management
  • Compliance Management
  • Configuration Management
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Document Storage
  • Electronic Signature
  • Email Alerts
  • Equipment Maintenance
  • FDA Compliance
  • Historical Reporting
  • Instrument Management
  • Inventory Management
  • Inventory Tracking
  • Label Printing
  • Labeling
  • Monitoring
  • Multi-Location
  • Quality Control
  • Real Time Data
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduled/Automated Reports
  • Security Management
  • Task Scheduling
  • Third Party Integrations
  • Traceability
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations3
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

RC
AvatarImg

Rufino C.

Biotechnology, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Metquay logo

Metquay

Metquay Review

Reviewed 8 months ago

Meeting the requirements which is to generate calibration labels and certificates.

Pros

Test Result Template can be automated because it works like Excel.

Cons

1. Customization of the calibration certificate template is limited and can only be done by Metquay. 2. Internet is required to use it, use on onsite calibration can be difficult, if the internet is slow, so is the software. 3. Calibration label generation is tricky, ok for single printout but not for multiple batch prints. 4. Completing a calibration cycle takes time, need to select the procedure, technician every time.

Vendor response

Hello Rufino, Thank you for your feedback! 1. You may be referring to customizing the first page of the calibration certificate as you can completely customize the calibration data sheet using the worksheet feature. For the first page, we are working on a solution that will be available soon. 2. For onsite calibrations you may use our offline version which does not require an internet connection....

AvatarImg
AvatarImg

Vaishali N.

Verified reviewer

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Metquay logo

Metquay

A complete calibration management software

Reviewed 4 years ago

Metquay has provided me a complete calibration management software for completely automating the calibration laboratory functioning. The after sales support was commendable

Pros

1) It is beautifully designed to handle all the complexities of calibration process like Standard Instruments database, Customer Instruments database,Uncertainty calculation etc. 2) ISO/IEC:17025-2017 Compliant 3) Flexibility of handling calibration of all kinds of instruments

Cons

Creating Instrument formats (worksheet) is time consuming

Vendor response

Dear Ms Vaishali , Thankyou for your kind review . Regards , Metquay Consulting Team

JB
AvatarImg

Jonathan B.

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Metquay logo

Metquay

Excellent customer service.

Reviewed 2 years ago

Excellent customer service and support.

Pros

Metquay's senior leadership has demonstrated their commitment to our success through early implementation. They have provided significant hands-on support and technical guidance through our first six months using the software.

Cons

Metquay is a relatively new calibration lab management software provider with a limited track record, but they punch above their weight for the price point, functionality, and service.

Vendor response

Hello Jonathan, Thank you for your kind words, we are committed to going above and beyond what's needed to help ETI achieve its objectives. Regards, Metquay Team

AvatarImg
AvatarImg

Ashok N.

Verified reviewer

Industrial Automation, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Metquay logo

Metquay

Comlete solution for Calibration & Testing Laboratories

Reviewed 4 years ago

Best software for Calibration & Testing laboratories. Have been searching/trying for such software since many years. As per my experience ( as an assessor of ISO/IEC 17025 since 15 years & running an accredited laboratory since 30 years ) there is no other software to provide so many features & at such a very reasonable cost.

Pros

1. Flexible platform, can develop any activity ( templates, reports, admin rights etc ) as per our own requirements. 2. Ease in calculaton of Uncertainity of measurement ( just need to enter 5 or 10 repeated readings ). 3. 100% control on typographical/human errors. 4. Compliance with ISO/IEC 17025 2017. 5. Compliance with USFDA 21CFR part 11 ( for Pharma companies ). 6. Huge saving in cost & time.

Cons

1. Data entry / Template development is time consuming process

Vendor response

Thankyou Mr Nehra for your feedback !

CL
AvatarImg

Chuck L.

Machinery, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Metquay logo

Metquay

Metquey start up support

Reviewed 4 months ago

The support from Metquay during our setup has been terrific. It starts with their tutorial videos that can be watched anytime. If that is not enough, their help desk is very responsive. Our maximum wait time on a response to a question is measured in hours and often minutes.

Pros

The cloud based access is a great help as we do most of our calibrations at customer sites. The email notification system is a huge help in keeping our tools calibrated on time and notifying customers about their instrument due dates. The software saves a lot of administrative time so we can be more proactive in selling calibration contracts and scheduling trips efficiently.

Cons

We have diagrams in our procedures on occasion and currently Metquay does not support this. However, they said they will work on this and I would expect they will have this feature soon.

Vendor response

Thank you for the good words Chuck. We do have a feature to upload diagrams on the work level.. We will be extending that to procedures very soon. thank you for your business, take care!

SK
AvatarImg

Stephan K.

Automotive, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Metquay logo

Metquay

MIKRA

Reviewed 4 years ago

we are able to control our workflow, see which technician have done how many calibrations, that give us the opportunity to plan and organize in a better way

Pros

- easy to use - flexible creation of workflow, procedures - according 17025, in a audit extreme helpful, everything organized - our procedures get more lean - control over the total lab

Cons

perhaps a dashboard function for the lab management will help for a global overview

Vendor response

Dear Stephan , Thankyou for the valuable review , we already have dashboards and kanban boards in our upcoming features list and you can expect it on our next release which will be rolled out on January 2019. Regards , Metquay Consulting Team

CR
AvatarImg

Christopher R.

Research, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Metquay logo

Metquay

A powerful laboratory management software

Reviewed 2 years ago

Overall, our experience with Metquay has been a positive one. We have slowly integrated Metquay as our lab management system, with some growing pains along the way; some self-inflicted, others just limitations of the database itself. The saving grace for our experience thus far is the outstanding customer service by [SENSITIVE CONTENT HIDDEN] and his team. Difficult requests, specific to our industry...

Pros

My company has always used excel sheets and macros for receiving, accounts payable, calibration certificates, etc. Metquay has allowed us to utilize its platform for all of the mentioned facets of our laboratory system. Being a database, accessing information is much quicker and more easily navigated than using Windows Explorer search function. As a company on it's way to ISO-17025 accreditation,...

Cons

We haven't dealt with database platforms in the past, so it can seem unforgiving at times. Meaning, if you make a mistake entering an item or constructing a cal procedure and/or worksheet, there is no going back, which numerically speaking is a bit of a nightmare. This is likely due to our lack of experience with database software solutions, but it has caused the most frustration during the onboarding...

Vendor response

Hello Chris, Thank you for the detailed feedback. We are introducing a live chat window plus a knowledgebase platform that directly integrates with Metquay which will be the go-to place for all questions related to using Metquay. We would also be rolling out a feature that will make record deletions easier without compromising on traceability. We will keep you posted on the updates. Thank you & take care!