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Calibration Management Solution for ISO & FDA Compliance
Recommended
Jason K.
Used daily for 2+ years
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Better management of calibrations through use of software. Before Cal Control we were documenting all our calibration data and records through Excel Spreadsheets. This has streamlined our process and allows far better data collection and record keeping.
This software is extremely easy to set up and use. We don't utilize every feature that's available, but it's nice to know it's there if we decide to. The customer support team is fast, friendly, and knowledgeable. The developer also seems very receptive to tweaks and modifications if you should happen to notice anything that may personally benefit your operation. Ongoing support and frequent updates are also a couple of things I like about this program.
I honestly have no complaints or dislikes. This software fits our needs and plays an important role in our daily operations. If I had one wish, it would be that this software tied into our instrumentation repair history database. That's of course no fault of this program; it's simply a desire to streamline our overall process.
Kevin M.
Machinery, 1-10 employees
Used daily for 2+ years
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I have worked with calibration control through several version iterations and as with all software, bugs do occur. The important part to note is that all reported bugs are typically identified and fixed by the great team over at Calibration Control.
Calibration Control is simple to use and easy to self admin. This software is great for calibration companies as well as companies looking to just track and maintain company assets. The software allows for many customizations and the ability to suit many various needs.
The only downfall of Calibration Control is the ability to access and submit data without an internet connection. As a calibration provider mainly performing work in the field this has been more of an inconvenience than an obstacle.
Thanks for the great review!! You mention that the only downfall is that you need the ability to use CC without an internet connection (you host your DB in the Azure cloud). If you follow the instructions in this video, you can setup DB synchronization and get the offline (disconnected DB) functionality you need: https://www.youtube.com/watch?v=Kw94bP2WKWY
William B.
Used daily for 2+ years
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it replaced an Excel spreadsheet; it adds more structure and control.
Viewing and sorting is very easy; easy to enter new gauges. It's fairly easy to use, but there are a lot of useless features that just complicate and confuse things.
Reporting and filtering are terrible. Easy to enter information in wrong fields, etc. We have to export everything to Excel if we want to perform filtering and generate reports. Very cumbersome setup.
David R.
Aviation & Aerospace, 201-500 employees
Used daily for less than 6 months
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Overall experience is quite positive! When I ran the limit of the Manual and needed further assistance, the APE Software Calibration Control Customer Service Representative, CSR, was extremely helpful, and is representative of the heart and strength of the company. She abundantly answered all of my questions and provided insight into the power of the software. Representative introduced me to the...
There are several 'Pros:' 1. The program is virtually 'Instant On,' meaning very little time is lost waiting for the program to load, 2. An active user manual is available online for ready reference, 3. Updates are readily available, 4. Valuable informational status is readily seen, and 5. Fields have color coding to reflect current status of the tool.
The package is not readily intuitive, meaning use of the Manual and / or call-in to the company representative is needed; although, we used Excel, up to this point, to track calibration status and functioned from that point of view, which was one dimensional and did not provide enough information, the benefits of this package outweigh any negatives.
David H.
Used daily for 2+ years
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Notifications, sorting by any column, clarity from even a novice's view are able to understand what we are all viewing. The customer support is stellar. They've been able to remotely figure out every situation I've had with ease. Very sharp in not just ApeCal, but their understanding of computer operations and file storage has helped to rectify every imaginable issue. Clicking and dragging a picture or a calibration cert is so easy too!
The only thing I wish was easier, is when I enter a new calibration on an existing unit, I wish the 'company', 'as found' and 'as left' fields could be set to a default.
Verified reviewer
Oil & Energy, 10,001+ employees
Used daily for 2+ years
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It is mandatory that my group maintains our calibration certificates in an orderly manner as we are audited periodically. Thanks to this software we have passed every audit with flying colors since we implemented the APE Software. Special thanks to rep for talking me thru this update and actually doing the majority of the work as we were at least 10 revisions behind. She was excellent!
I like the way the screen can be laid out, sorted, things hidden from, view, etc. Much better than when we tried to do our own thing with EXCEL.
I am not good with Access so I went to a course on that just to understand what was going on in the background.
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Automotive, 201-500 employees
Used daily for 2+ years
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Improved traceability back to national standards. Improved homogeneity of data entry.
Technical support service is incredibly helpful. I wish all software maintenance agreements came with support like this! Sorting and ability to custom name/define fields.
There are very few features in this program that have a negative impact. Once during an upgrade some of our custom reports quit working properly - but support to resolve the issue was quick and effective.
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Pharmaceuticals, 51-200 employees
Used daily for 2+ years
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Great Product for starting out needs, was able to grow with us to this point.
Easy to use, easy to set up users, and access. Tech Support was always available and more than ready to help.
older versions were a bit buggy, disconnects from database. Error message may not be real error so i really did not know what true problem was and had to call support, great thing is that support is the best and easy to work with.
Nicholas H.
Construction, 11-50 employees
Used daily for 2+ years
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The guys at calibration control have amazing customer service and a great product. If i have an issues they respond and repair the issue usually within 24hrs, which is great as i know they are based on the other side of the world.
Very simple to use, amazing customer service. Professional and comprehensive reports
The report designer is a bit difficult to use.
Verified reviewer
51-200 employees
Used weekly for 2+ years
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Allowed training of new persons to be easier based on the software. Left me open to spend more time on the actual processes and not as much on how to use software to manage them.
It is easy to use and very economical for the features. We had a different package that was touted as "easy" but found it difficult and pricey.
Setting up the software for login of new users when using SQL database requires IT support as there is no easy way to do it through an interface from the software.
Cary R.
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I have used this software for one year and I have about 5,000 gages currently that I handle. My overall experience with the software and APE staff has been very pleasant. I have experienced some issues stemming from security on my computer, knowledge and glitches in the software but I have had wonderful support every step of the way. Customer service is SUPERIOR. The Ape staff is friendly, helpful...
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Ronny E.
Military, 11-50 employees
Used daily for 2+ years
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My overall experience with Calibration Control has been fantastic. I would say the best part about the software are the people behind it. The APE team's customer service really makes the difference. They are always quick to respond, willing to help with any issue and always seem to go above and beyond to meet the customer needs.
APE Calibration Control is incredibly easy to use software that puts information regarding your tools in a organized and quickly searchable format. Even with extremely limited interaction with this software you can quickly the needed requirements for calibration completed and documented quickly.
occasionally the software losses connection to the database or the number generation for new calibrations is not unique.
Jim P.
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This is the first Calibration software I've had occasion to use. Our previous version, V 4.x purchased by a previous administration, was OK but our Auditor did not like it. I believe it was due to the old interface and opportunity for errors. This version is updated, modern and has a much nicer look and feel for data input and reporting. I expect he will be satisfied with the data output. We...
Implementation and support were superb using the telephone and Teamviewer application. Installation and personalized training in one step! Our data migrated without a hitch. Our Technician said the interface was familiar and has needed virtually no support while calibrating our tools. We purchased the label maker along with the software upgrade and, after a few modifications to a standard label, we have several custom labels for different applications.
A few glitches and inconsistencies in our old data caused some heartache in sorting and assigning new tool identifications; Good news was that this will be solved by an upcoming revision, but this is the only drawback so far. We did buy the Bar Code Wand but can't print Bar Codes on everything we'd like due to the size of the label and space restrictions and physical size of the bar code itself. This is not a software problem but it is something to consider for labels.
Adam R.
Mining & Metals, 51-200 employees
Used weekly for 2+ years
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The program was installed and the information added within a week. The help I needed from APE Software was readily available and they were able to walk me through some of the problems and issues I was having during the implementation. Bottom line is the customer service is great. The program rarely gives me any trouble, and when it does the customer service techs are there to rapidly find the problems and apply a correction.
I really like the ease of moving around in the program. The filtering to specific items and types of equipment is very simple. Plenty of user defined fields to be able to add and track info you need to have for your business.
Would like to have a form letter as a report for outsourcing calibrations traceable to NIST standards. It is not very easy to be able to create and modify forms/reports.
Kenneth S.
Electrical/Electronic Manufacturing,
Used daily for 1-2 years
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Updated tracking and organization of calibration and maintenance events.
Between the included features in the program and the amazing customer service, we have not encountered a single scenario that Cal Control can't handle. The support team is responsive and professional, and has provided excellent insight to any problems I've needed assistance with. I very much enjoy the ability to customize every report and printout; it lets the program perform exactly as I want, and opens a lot of opportunity for expansion as well.
Some small functions take more manual entry than I would like. Specifically, when creating a new measurement template, I would like to be ale to copy an entire measurement group. When I mentioned this to the customer support team, they said it had been brought up before and that they would look into it in future updates.
Michael W.
Oil & Energy, 11-50 employees
Used daily for 2+ years
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I manage all the inspection equipment and this software can track calibration dates, equipment history and where the equipment is used. I find it reliable and it provides comprehensive data for our inspection equipment.
I searched various packages to see which would work for our division. This package had good reviews and covered all our necessary requirements with beneficial additional functions. Support is available when required.
It would be good to check out to be able to check out/in multiple lines for one project in one go rather than individually.
Kurt Juul N.
Used daily for 2+ years
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I have managed calibration databases since 2002. In 2013, I was looking for a new and better software. I downloaded several trial versions from different companies, including a trial version of Calibration Control, which I immediately became very excited about. Since 2013 I have been a very satisfied user of Calibration Control. The support I get from the CC team is fantastic. Any wishes for new features and improvements are always attempted to be met. The CC team is very dedicated to make a great user experience.
It is hard to find any cons when a software, and the team behind, never have let you down through a period of five years.
Bruce O.
Automotive, 201-500 employees
Used daily for 1-2 years
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Eliminated use of archaic gage card system resulting in an electronic, searchable database, integration of MSA documents with the specific gage (no independent filing cabinets), can take the software to "the floor" using a tablet to address the gage on site, and automated calibration notification.
Software fields are flexible to use customer specific terminology. Software stores calibration certs, gage R&R results by gage for easy retrieval. With minimal training, gage technicians were able to convert from a gage card system to an electronic system. The software system allowed us to pass our AIAG MSA, ISO/TS 16949 audit with no issues.
Requires additional help to modify or create output reports. Minor modifications of existing reports is easy. Specific reports require MS Access knowledge. Once created, no issues.
Greg G.
Oil & Energy, 51-200 employees
Used weekly for 2+ years
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Top notch.
The value for the money. Lots of features and well designed. And if you have an idea or a problem, you communicate directly with the programmers who are extraordinarily responsive. Best I've ever experienced.
It sometimes is a bit glitchy. But that is a probably a function the frequent improvements. Usually if I find a problem, it is fixed in the next release if not sooner.
Bernie H.
Aviation & Aerospace, 11-50 employees
Used daily for 2+ years
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As the administrator, it goes in easy and the user's pick it up quickly. We have a number of users on the system from managers down to factory workers. They can easily access the system, get to the information they need, and make the transactions they require.
The previous version was a mess! Fortunately the point releases have fixed all the challenges and tech support helped get all the database changes needed done.
Deb W.
Machinery, 51-200 employees
Used daily for 2+ years
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under industry you should have a manufacturing.
its easy to use. I am still learning and customer service has been very patient with me. I like that I can color according to calibration due date.
I wish you could print out gauging locations according to department. To better track if gauging is being moved from one machine to another, It would be easier to print out a list and give to the leads of each department of what is where and at which machine.
Tracy A.
Mechanical or Industrial Engineering, 201-500 employees
Used daily for 2+ years
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This software has enabled our business to easily maintain a complete list of all in-house assets. It is easy to use and easy to teach to new employees.
I like how searchable this program is! It is also very easy to use, new users are easily able to learn to use this software.
I find that it is more difficult to make this program custom than I hoped it would be, in regards to reports.
Jane L.
Used daily for 2+ years
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Looks a lot like Windows so it gives a familiarity to the person using the tool. The customer support team has always responded promptly and always answered any questions I had.
I don't really use the software to its potential so I can't really say there are cons. I basically use it to schedule the calibration of our equipment.
Jim C.
Airlines/Aviation, 11-50 employees
Used daily for 2+ years
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When I have a problem their customer service with technical help is always perfect. I never worry when I encounter a problem since I know that help is just a phone call away. Software is intuitive and easy to learn. With frequent updates they seem to be always on the cutting edge of technology and their updates make sense and include the end user in their decisions.
Easy to use. Frequent updates to keep it current.
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Tammy D.
1-10 employees
Used daily for 2+ years
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Ease of use and paper trails
I like the custom changes that can be made and the support has always been good when I have had a question on how to make changes.
As with most software once you get use to the way it runs they update and make changes to it that change the flow your use to. Other than that it is still good.