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CampSite vs Agilon One Donor CRM Comparison

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Overview

Explore our comprehensive camp management software! CampSite's popular features include online registration, responsive parent...

Category Leaders

Agilon One Donor CRM is a cloud-based donor relationship management and fundraising solution which assists nonprofits in...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

100

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

82

26

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.1

5

4

3

2

1

16

22

7

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

The customer service people are wonderful to deal with. They are typically very knowledgeable and helpful.
The new API capabilities ties into Google Docs which, to me, is a game changer. Their customer service is terrific - the team responds quickly and effectively to all tickets submitted to the database.
This software is very easy to navigate and the customer service is great. The rep always explains things clearly and helps customize the program.

Pros

Customer service ranks at the top for me. Agilon has always exceeded expectations in providing help in a friendly, courteous, prompt and positive way.
The best thing about this software is truly the support you get from the Agilon staff because if you have an issue, they will do whatever they can to remedy it. Their daily Helpdesk is fantastic.
They have a wide variety of functionality, especially with report distribution and validation of new data coming into the system, which I truly love. Data entry processes are clean and easy to follow.

Cons

What happens to a family that has 3 children all enrolling in the same camps, because the cost is the same, it sometimes flags a fraud alert.
The only thing I have trouble with (and might be my PC/connectivity) is to log in at the billing portal to print the monthly receipt for reconciliation purpose.
It's not cheap software, and every year we debate whether we can afford to continue using it. The other issue is that they lack functionality in the Staff module for dealing with minors as staff.

Cons

Also non data entry staff refuse to learn the product and they complain about it not working.
In our organization, lack of quality control in terms of data entry made the database prone with errors. Garbage in and garbage out.
No API, and the built-in support for querying is cumbersome, unintuitive, and enough of a pain to work with that I just dig into the database directly for our reporting.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features37
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Alumni Management
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Authentication
  • Auto-Responders
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Campaign Management
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Customer Accounts
  • Customer Management
  • Customizable Forms
  • Customization
  • Dashboard Creation
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Email Management
  • Email Marketing
  • Email Tracking
  • Employee Database
  • Employee Management
  • Event Calendar
  • Event Management
  • Faculty/Staff Management
  • Feedback Management
  • For Summer Camps
  • Forms Management
  • Fundraising Management
  • Gamification
  • Gift Matching Management
  • Grant Management
  • Help Desk Management
  • Interaction Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Management
  • Medical Management
  • Member Database
  • Membership Management
  • Milestone Tracking
  • Mobile Giving
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Online Giving
  • Online Registration
  • Parent Portal
  • Payment Processing
  • Pledge Management
  • Productivity Analysis
  • Program Management
  • Project Management
  • Prospecting Tools
  • Receipt Management
  • Recruitment Management
  • Recurring Giving
  • Registration Management
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Sales Reports
  • Scheduled / Automated Reports
  • Social Media Integration
  • Social Media Monitoring
  • Support Ticket Management
  • Task Scheduling
  • Transportation Management
  • Video Streaming
  • Volunteer Management
  • Web Forms
  • Website Integration
  • Total features49
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Alumni Management
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Authentication
  • Auto-Responders
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Campaign Management
  • Collaboration Tools
  • Committee Management
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Customer Accounts
  • Customer Management
  • Customizable Forms
  • Customization
  • Dashboard Creation
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Email Management
  • Email Marketing
  • Email Tracking
  • Employee Database
  • Employee Management
  • Event Calendar
  • Event Management
  • Faculty/Staff Management
  • Feedback Management
  • For Summer Camps
  • Forms Management
  • Fundraising Management
  • Gamification
  • Gift Matching Management
  • Grant Management
  • Help Desk Management
  • Interaction Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Management
  • Medical Management
  • Member Database
  • Membership Management
  • Milestone Tracking
  • Mobile Giving
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Online Giving
  • Online Registration
  • Parent Portal
  • Payment Processing
  • Pledge Management
  • Productivity Analysis
  • Program Management
  • Project Management
  • Prospecting Tools
  • Receipt Management
  • Recruitment Management
  • Recurring Giving
  • Registration Management
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Sales Reports
  • Scheduled / Automated Reports
  • Social Media Integration
  • Social Media Monitoring
  • Support Ticket Management
  • Task Scheduling
  • Transportation Management
  • Video Streaming
  • Volunteer Management
  • Web Forms
  • Website Integration

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations2
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier