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CatchApp Bookings Reviews

Overall rating

4.7

/5

29

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.59/10

Reviews by rating

Suggested alternatives

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Pros and cons

If you're looking for a great online appointment scheduler, CatchApp Booking is the way to go. It's super easy to use and has a ton of great features to manage the "Mompreneur" life.
The company provides excellent onboarding, which got me set up over a short video call, and excellent customer service any time I needed to reach out.
The integration with other apps for alerts is a great feature as its allowed me to get instant notifications for bookings confirmations on my events on various different apps like email or even slack.
Honestly there is nothing that i have found to be a negative about Catchapp since i have been using it.
Messed up booking times, I have had several clients with a different time than I had on my end even when it's the same time zone.
Customised reminders - that's one feature missing right now.
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29 reviews

Recommended

AB
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Anthony B.

Marketing and Advertising, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An easy to use tool for SME's

Reviewed 2 years ago

Great experience, [sensitive content hidden] and the team is really on the ball when it comes to Customer Support and always taking on board new ideas and ways to improve the product from our actual experience of using it.

Pros

Customisation of the booking links, days and options has been great. It has been easy to use and for people booking meetings with me to use, saving a fair amount email comms and overall time.

Cons

Not much, but the ability to reschedule/cancel from Google Calendar is being worked on :)

AA
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Allison A.

Health, Wellness and Fitness, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Mixed feelings

Reviewed 2 years ago

When I first started using the CatchApp it was very glitchy in terms of sinking with my calendar. I feel the functionality has improved a lot in the last 6 months or so. (With the exception of currently not being able to reset my password/log in)

Pros

I like that I can have an unlimited amount of event types for the same price. I appreciate that it generally does what I need it to do.

Cons

I wish the embed/integration feature what more compatible with different platforms. Also, I am currently unable to log in.

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Verified reviewer

Internet, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very practical, gives calendly a run for its me

Reviewed 2 years ago
Pros

Text reminders for guests and sequential reminders for hosts

Cons

Still not the finished article yet. Experience could be smoother.

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Mike R.

Financial Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Perfect solution

Reviewed 2 years ago
Pros

Having a scheduling link just makes my life easier. It’s very easy to set up, works without any issues, just what you want from software.

Cons

No major issues for me, I don’t need to use all the features

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Dipanshu R.

E-Learning, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Amazing customer support and easy to use

Reviewed 2 years ago

Love the ease of use.

Pros

I love the customer support and ease of use for this tool

Cons

customised reminders - that's one feature missing right now

CC
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Christina C.

Education Management, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for Mompreneurs

Reviewed 2 years ago

If you're looking for a great online appointment scheduler, CatchApp Booking is the way to go! It's super easy to use and has a ton of great features to manage the "Mompreneur" life. I've been using it for a few months now, and it's really helped me keep track of my children's appointments, follow up with clients on the go (SMS or email), and see organize all of my appointments in one place (personal and business). I would definitely recommend it to any multi-tasker looking for a great online scheduling tool!

Pros

With the embed anywhere option, I can book more appointments because it reduces back-and-forth email. This app helps take my mind off the "did I book for this time or that" query. The SMS/email reminder and rescheduling option take the stress and anxiety off when either my client or my team has to change the appointment time. A few simple clicks and we are still in good communication with the client. One more note: you have the option to host multiple brands. This is a huge deal, as a solopreneur could ideally simplify all of their businesses under one app and get rid of the "side hustle juggle".

Cons

There have not been any roadblocks experienced with this software as of yet. If there are any limitations based on our case, I have not discovered them.

CC
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Clive C.

Professional Training & Coaching, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Clive’s Review

Reviewed 2 years ago

Very good - I’m very happy with it and the customer service from [SENSITIVE CONTENT] anytime I had an issue - very efficient and professional with a great attitude

Pros

The time it saves me, all the different features and the affordable cost

Cons

The reminder emails - I have to take out extra storage to allow for all the emails - I also have to turn off all the Google Calendar reminders manually

Vendor response

Hello Clive - thank you for the great review, and for your business! Regarding the reminder emails, we will soon be launching customisation of these to make life easier.

CS
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Carly S.

Consumer Goods, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Skin+ Review

Reviewed 2 years ago
Pros

I like that is connects with zoom and Stripe

Cons

Messed up booking times, I have had several clients with a different time than I had on my end even when it's the same time zone. I also do not like that when someone cancels, I cannot tell who it was because there is no name on the cancelation email.

Vendor response

Hi Carly - each time a cancellation is made, a name and full cancellation details are displayed. Your invitees view the times offered on their timezone, and even have the ability to change timezones to suit their needs.

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Todd S.

Education Management, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easier than ever to make appointments now!

Reviewed 2 years ago

Overall, it has been a great experience and the price is reasonable.

Pros

It was very easy to set up this system and integrate it with all of our other systems such as G Suite and with Monday.com. Support is very fast and helpful.

Cons

I have been unable to find this on a mobile version.

SB
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Sarah B.

Construction, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great Simple Application

Reviewed 2 years ago
Pros

I love how easy it is to use and understand the program.

Cons

I would like more colour theme ooptions, but that's just a personal preference. I have no complaints about the software itself.

Vendor response

Thank you for taking the time to give us a review Sarah! Your feedback regarding more colour theme options is appreciated.

MK
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Michel K.

Events Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The perfect scheduling companion

Reviewed 2 years ago

Each use of CatchApp means at least 2 interactions (emails or calls) saved... Altogether a wonderful time saver.

Pros

Beyond all the usual features of a great scheduling app, CatchApp Bookings enables you to create bespoke links for specific meeting purposes, with their own duration, title and comment. That's an extra time saver for power users like me.

Cons

When scheduling a Teams meeting as part of the booking, the link is not directly clickable in the invite... This detail should be fixed so the experience is even smoother. Not a showstopper though.

Vendor response

Thank you for the great review Michel! We've taken your feedback on board, and will soon be hyperlinking the MS Teams link in the Microsoft calendars.

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Omar N.

Hospital & Health Care, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Expensive Application

Reviewed 3 years ago
Pros

The application is ideal for large enterprise with focus on strategic capturing of customers and meetings.

Cons

The application is extremely expensive compared to other software and industry.

Vendor response

Hello Omar, Thank you for taking the time to share your feedback. We noted that you find the application is ideal for large enterprise with focus on strategic capturing of customers and meetings. However, you stated that it is not good value for money. It is important to note that the pricing we offer for larger accounts of more than 50 users is substantially cheaper than the single-account pricing on our website. Please get in contact with us to discuss custom pricing for your needs.

AJ
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Andy J.

E-Learning, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Useful software with good integrations

Reviewed 3 years ago

It has been useful to manage bookings and have them integrated into our website and other systems

Pros

Good integrations with other software and support

Cons

Too many email notifications, request to share updates when changing availability calendar that can't be switched off

Vendor response

Hi Andy, Thank you for taking the time to provide your feedback. Regarding the email notifications, we will soon have the option to customise these to your preferences. The request to share updates when changing availability will also be removed soon, because we are increasing the places from where you can do this, and it will be clearer. best regards, The CatchApp team

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Vincent M.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for time saving!

Reviewed 3 years ago
Pros

Such an easy process, you can easily just send a link to your clients when they need to book. the time slots are clear and easy to understand. Nice time saving productw

Cons

The looks of the platform could definitily better. The ease of accessing multiple emails on the same booking or on separate bookings. Make it so we can book longer time slots for bigger event or for full day schedule. I've had a few issues with the GOOGLE meet invitation that is linked to the event. My clients and i have 2 spearate link.

Vendor response

Thank you for taking the time to post a review. We are working on offering longer time slots very soon. Actually, you will be able to create time slots of any duration shortly. Regarding Google Meet; it shouldn't be the case that the link is different for you and for your invitees. Each meeting scheduled with Google Meet creates its own unique link, but it's the same for both the account holder, and the invitee.

PK
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Prince K.

Computer Software, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great online booking system

Reviewed 3 years ago

My bookings are a lot more organised and my calendar is clearer and instantly updated with changes.

Pros

The integration with other apps for alerts is a great feature as its allowed me to get instant notifications for bookings confirmations on my events on various different apps like email or even slack! I also like the ease of use of the website, i have found other websites to be a bit too hard to understand with maybe too much on but Catchapp is very easy to use.

Cons

Honestly there is nothing that i have found to be a negative about Catchapp since i have been using it.

MO
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Michael O.

E-Learning, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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AirMaths Catchapp review

Reviewed 3 years ago
Pros

CatchApp is a convenient scheduling tool that our students find really easy to directly book tutors for lessons. The ease of use and convenience has increased our bookings by 40%.

Cons

The app would be improved once it offers recurring bookings. Having spoken with the team, they mentioned that this is a feature they are currently working on implementing, so excited to use this!

MS
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Michael S.

Internet, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Works perfectly - doubled my business!

Reviewed 3 years ago

I started the free trial, set it up and tested it for a few days. Before activating my subscription I spoke to the team. They went on a zoom call and helped me customize to my workflows, sync it with my crm and create automations that save me even more time. Very impressed!

Pros

It was really easy to set up, and now that my clients have the booking page, my repeat bookings have more than doubled. Also missed appointments or no-shows has been reduced by over 70% to what it was before I started using this mainly due to the text reminders.

Cons

Nothing crucial missing. Everything I needed to do was included in the features.

JM
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James M.

Railroad Manufacture, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great

Reviewed 3 years ago

Great

Pros

Ease of use for scheduling my day around my work and out of work lifestyle

Cons

Not permanently free, otherwise its a great app probably best for the creators to add ads and do a one off fee for no ads

EA
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Efrosyni A.

Events Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Timesaver

Reviewed 3 years ago

Easy to use,

Pros

Using CatchApp has been such a time saver! Now I don't have to spend so much time back and forth trying to set up an appointment - I simply send my link and they can book it.

Cons

the multiple calendars was a bit confusing at the beginning but better once I got used to it.

RT
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Reuben T.

Construction, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A useful tool for guaranteeing meetings and appointments run to plan.

Reviewed 3 years ago
Pros

It was really helpful in confirming meetings with my clients and ensuring they attended and confirmed. This meant my projects were running on time and my clients were engaged and informed about where we were with their requirements.

Cons

Nothing stands out to me that I would require for these tasks that this product doesn't provide.

AT
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Anna T.

Real Estate, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use and saved me time immediately!

Reviewed 3 years ago

The product is easy to use and set up - self explanatory really. The team are really helpful and open to help too!!

Pros

It allows me to schedule appointments for viewings into my diary without having to actively focus on it, freeing up my headspace for other activities - all while ensuring that I am reminded to prepare and attend these appointments!!

Cons

Overall I am really happy with the product so far, I was interested in setting up multiple event types so if this comes soon that would be great!

KH
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Kit H.

Media Production, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product

Reviewed 3 years ago

Really good

Pros

I really like how user-friendly it is, it makes scheduling things a lot easier than with competitor products.

Cons

I don't think I would change anything about this product.

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Verified reviewer

Research, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great fit for any industry

Reviewed 3 years ago
Pros

Finding time to meet people is hard, but CatchApp streamlines the booking process to essentially 5 mins a week— before I was spending hours co-ordinating with people to find a time. Pleased to say that this is a great solution at a very decent price point.

Cons

Honestly nothing; wish I could get everyone using this as it’s a lot less buggy than Calendly

HD
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Honey D.

Environmental Services, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great product for busy schedules

Reviewed 4 years ago
Pros

Catchapp bookings is a totally invaluable tool; it saves me hours a week in wasted time spent scheduling and helps me get meetings in the diary faster than I would manually.

Cons

Nothing! Can’t complain- it does everything I need it to do.

AP
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ANDRI P.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My clients love it!

Reviewed 4 years ago

The company provides excellent onboarding, which got me set up over a short video call, and excellent customer service any time I needed to reach out. I highly recommend this to anyone who accepts client appointments!

Pros

I’m a nutritionist, and have around 15-20 client appointments each day. It was taking hours each week just to book client appointments and most were booked over the phone, until I set up CatchApp Bookings. It’s not only saving me time, it has psychologically had a very positive effect on me as I now focus on the appointments instead of wasting time scheduling them! When clients text me requesting an appointment, I respond with my bookings link and the appointment is booked! Same with emails, and my social media. And, because the clients receive a reminder, this has also cut down no-shows.

Cons

There is nothing to report!! The software is an excellent way to book my appointments and have the organized!