Cetaris Reviews

Comprehensive tools covering asset, work order, preventive maintenance, inventory management, and reporting. Customization options to adapt to your organization's needs. Scalability from small fleets to large enterprises. Seamless integration with other systems. Mobile functionality for real-time updates and management on the go. Robust analytics and reporting for data-driven decisions. Excellent support and training resources for effective implementation and usage.

The biggest issue that I have had was I was trying to integrate with several software systems over a very short period of time that we were the first to do , we did it but went thru a couple software companies that to find the on that did 90% of our integrations

Cetaris is critical to our operation, in all aspects of managing our fleet. Maintenance scheduling, work orders, inventory management, parts replenishing, management dashboards and reports are all handled capably and efficiently. Cetaris is constantly developing new features and focusing on easy connectivity with our other systems.

Cetaris has been a trusted partner for many years. Our biggest issues tend to be implementation paths we've chosen in the past, that we now need to adjust. While these are not software issues, Cetaris customer support is responsive and assists with these needs.

ease of use in all areas. improvements to warranty reimbursement, parts ordering and inventory, labor and scheduling., CPM and TCO reporting.

support can be cumbersome until process is understood. Implementation is detailed and takes time . Costs associated with changes to initial set up. integration with Mcleod could improve.

Scalable, easy to use, tech forward product. The team behind the product made the difference.

Reaching here but prefer to have GL Reset rules within the product for speed.

After review of several software solutions, Cetaris was chosen for several reasons. It covered all our fleet maintenance requirements, parts inventory solutions, warranty tracking and fleet asset management. Cetaris also had a proven track record of solid integration with ELD and ERP systems. The use of VMRS coding was a business changer that enabled us make solid business decisions based on accurate and current reporting. The system was easy to implement, train and to use.

Could not be used off line when there is not any connection to a network

Cetaris software offers a high level of detail for maintaining assets, spare parts, and warranty. The partnership and customer service that Cetaris offers is top notch. Cetaris continues to innovate and improve their product to better meet their customer's needs. Cetaris offers their customers the ability to customize their interface by turning features on or off. The Cetaris software has proved to be reliable.

Ref missing features, Cetaris continues to innovate and deliver our change requests.

We are having good success with reducing annual spend using the parts management system. Cetaris has a great one screen system when ordering parts also the location management system is top notch.

We would still like to see a way to credit an asset for a part removed. then add that part to used inventory to sell it to a new unit. this would give us a more accurate cost per unit.

Work order process is quick and easy. Equipment and parts profiles provide a lot of information and are easy to navigate.

Too technical from a user standpoint for many of our employees. Some pretty simple tasks require an insane amount of tedious clicking and required fields that might not be important to us. No ease of customization from a user standpoint. Way too many things require you to go through support or may not even be offered unless you pay more money. Some of these tasks are very obvious things that I feel should have been included from the get-go. Tough getting the proper training when Covid hit and we have 4 different terminals. A lot more that I can't think of right now.

With the implementation of Cetaris, our shop is now nearly paperless. The techs are all on the FIX app and all of the inventory counts are going through COUNT. We have gained greater visibility on what is happening in the shop throughout the organization. We love how easy it is to move from one module to the next with hyperlinks on nearly everything.

There are small things here and there that we find would be helpful to have. I wish the flow worked better between OPO and the accompanying work order. I do not like that I need change the status to closed on an OPO, click the hyperlink to the work order, then cancel out the OPO tab, to be able to close the work order. I wish there was a button to "close work order" in the OPO once it was closed similar to the button in a warranty claim. This would save time.

In a year of using we saw huge returns from both a warranty reimbursement and a labor efficiency standpoint.

You get what you put in. Implementation took a lot of effort. We had a great Implementation specialist who helped get us back on track

Cetaris is very easy to navigate. You can have several different sections open at one time making it easy to jump from one thing to another. Cetaris has the ability to automatically flag warranty based upon warranty agreements and parts replacement warranties. The warranty is easily visible, and the process is easy to follow from creating and submitting the claim to processing the reimbursement.

I would like to see a few more options available in the ability to modify claims once they've been submitted.

Integration with our transportation management software and our telematics helped simplify our business processes and take paper out of those systems.

Great software, but it is expensive. Cost of competing systems was lower, albeit with less powerful functionality and reporting.

This overall platform helps in saving the major time in maintaining the cost and the system. The cost tracking and billing and the complete cost management can be done very easily in this particular tool.

This platform need to be worked off-line and some of the screens will be delayed due to some network issues.

The features that have been the most impactful to Swift Transportation have been the millions of additional warranty dollars that have been flagged for us to process OEM reimbursement. The real-time reporting grids to manage day-to-day activity, the advanced reporting templates for reviewing data in the next business cycle, the dashboard visuals that can be used for “at-a-glance” state or to dive into...

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Some areas to consider: There is a great amount of set-up that needs to be done in the Administration Modules. This is very detailed, and requires a person that is adept with attention to detail and SOPs. The benefit is that once the set-up is done, the system is very automated. We use the Roadcall Module extensively and would like to see better integration of the supplier used in this module rather than going into the WO module. In the overall scope, the module is very workable and well integrated with other modules. The Tire Module is one that we desire greatly for forecasting and cost savings. Though we do not have it now, this will be delivered in the next version.

Software gives me accurate life cycle cost reports

A little bit of effort to get up to speed 100%

The meter import function that enabled projected maintenance scheduling

Can improve with integration with McLeod

Good solid software out of the box. Dependable customer support to answer questions about current versions or future versions

Cost to make changes/improvements to the system if an opportunity is identified.

Software is very detailed and gathers data down to the component level of the repair. Data is easy to retrieve and use by management and shop level personnel.

Some screens are a little busy but that is to be expected for the level of detail that is collected

The ease of use with phenomenal ROI. Reporting, scheduling and support are exceptional.

That you can not reserve a part to a specific unit until it is able to return to terminal.

The amount of reports that can be generated from the collected data. The amount of details which helps for parts, repairs and labour. From the details and reports, I can have a good overview on how the technicians are doing. If one takes little longer to do a specify task, he might need some more training (which some are scared to ask for help). There is always something new with every new release which helps me better my work and my daily tasks.

The amount of time it takes to get a person trained to navigate in the multitude of modules. Some can get the hang of things pretty quickly, but other require additional time to get used to everything.

At its core, Cetaris Fleet is a product that was built from a business point of view. The underlying capabilities of the software helped change the way we think about our business. Not only does the software provide features that help automate preventative maintenance, repairs, parts, and warranty. It did it in a way that recognized our ultimate success was reliant on user adoption and our ability to show measurable return on each investment.

We moved the company from a non-computerized show to a shop that was fully automated. It would have been helpful to have more of an "get started" version of the product that provided us a set of guidelines to get started with.

It's very easy to use. Very instinctive and so powerful in regards of connections between all aspects.

For us, the fact it was all in English was an challenge because in Quebec, it must be available in French. The French version is a work in progress but Cetaris and Robert partnered up for translating the most of it.

The software is easy to use for the end user (Technicians).

As an administrator of the system I would like to be able to dig deeper into audit trails history.