We have gained greater visibility on what is happening in the shop throughout the organization. We love how easy it is to move from one module to the next with hyperlinks on nearly everything.
It did it in a way that recognized our ultimate success was reliant on user adoption and our ability to show measurable return on each investment.
The amount of details which helps for parts, repairs and labour. From the details and reports, I can have a good overview on how the technicians are doing.
When I dove into the training, I was overwhelmed with the amount of data collection it demanded.
As a result of the Cetaris implementation we realized a 51% reduction in road failures and a 15% reduction in maintenance costs within the first 18 months.
Some of these tasks are very obvious things that I feel should have been included from the get-go. Tough getting the proper training when Covid hit and we have 4 different terminals.