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Cin7 vs NCR Aloha Comparison

Overview

Cin7 makes complex retail and wholesale simple, with all-in-one Inventory Management, POS, Direct EDI Integration and 3PL integration.

NCR Aloha is a cloud-enabled restaurant management and point-of-sale (POS) platform that helps restaurants focus on their...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

232

127

24

19

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

3.7

(71)

5

4

3

2

1

24

22

11

7

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

Pros

Secondly, the support we get from the team is outstanding. Rep has been available to resolve issues and any and all tweaking is possible to do with ease with him.
Without a doubt, [SENSITIVE CONTENT HIDDEN] is the best account representative I have experienced in my career. She is bright, proactive, responsive, professional, and solves challenges rapidly.
Cin7 is a sleek and beautiful system that is very easy to use. The technical support is outstanding and our allocated technical consultant was exceptionally good.

Pros

The layout is nice and easy to read and find what you are looking for. I mostly liked the ability to pull up the reporting on my phone via the app.
It seems like a solid system which would be durable and good through wear and tear. Can have multiple units in one restaurant as well.
Ease of use, staff friendly, back office ok, once set up. Reporting is easy & efficient.

Cons

Company is ran horrible. Representative should be ashamed.
More often than ever they tell you they will consult with one of their teams and make you waste time until the on-boarding is over and you have to pay for premium support.
The Warehouse Management System is extremely lacking at this stage, which is a problem because we move stock around frequently, being a low-volume, fast-moving retailer.

Cons

Terrible customer service. If you have multiple locations it's a terrible idea to have this.
Set up is brutal, cost is high, customer service was non existent. System did crash more than once.
Lack of ability to speak with service managers. We are operating a business and struggle to maintain standards when fighting with the computor.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

  • Total features96
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Analytics
  • Application Integration
  • Authentication
  • Automatic Notifications
  • Availability Indicator
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Batch Processing
  • Billing & Invoicing
  • Bills of Material
  • Business Analysis
  • CRM Integration
  • Categorization
  • Change Order Management
  • Contact Database
  • Content Management
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Demand Forecasting
  • Demand Planning
  • Discount Management
  • Distribution Management
  • Drag & Drop Interface
  • Electronic Data Interchange
  • Electronic Payments
  • Email Integration
  • Employee Management
  • Forecasting
  • Gift Card System
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Label Printing
  • Labeling
  • Labor Cost Reporting
  • Labor Management
  • Lead Generation
  • Loyalty Program
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Multiple User Accounts
  • Offline Access
  • Order Approval
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • PCI DSS Compliance
  • POS
  • Partial Payments
  • Payroll Integration
  • Payroll Management
  • Price Management
  • Product Catalog
  • Production Control
  • Productivity Reporting
  • Profit / Loss Statement
  • Promotions Management
  • Purchase Order Management
  • Purchasing Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • Sales Analytics
  • Sales Forecasting
  • Sales Orders
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Search Functionality
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Status Reporting
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Third Party Integration
  • URL Customization
  • Warehouse Management
  • eCommerce Integration
  • Total features50
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Analytics
  • Application Integration
  • Authentication
  • Automatic Notifications
  • Availability Indicator
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Batch Processing
  • Billing & Invoicing
  • Bills of Material
  • Business Analysis
  • CRM Integration
  • Categorization
  • Change Order Management
  • Contact Database
  • Content Management
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Delivery Tracking
  • Demand Forecasting
  • Demand Planning
  • Discount Management
  • Distribution Management
  • Drag & Drop Interface
  • Electronic Data Interchange
  • Electronic Payments
  • Email Integration
  • Employee Management
  • Forecasting
  • Gift Card System
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Label Printing
  • Labeling
  • Labor Cost Reporting
  • Labor Management
  • Lead Generation
  • Loyalty Program
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Multiple User Accounts
  • Offline Access
  • Order Approval
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • PCI DSS Compliance
  • POS
  • Partial Payments
  • Payroll Integration
  • Payroll Management
  • Price Management
  • Product Catalog
  • Production Control
  • Productivity Reporting
  • Profit / Loss Statement
  • Promotions Management
  • Purchase Order Management
  • Purchasing Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • Sales Analytics
  • Sales Forecasting
  • Sales Orders
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Search Functionality
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Status Reporting
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Third Party Integration
  • URL Customization
  • Warehouse Management
  • eCommerce Integration

Integrations

  • Total integrations40
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations18
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Cin7 vs. NCR Aloha

See how Cin7 and NCR Aloha stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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