Claim Leader Features

Claim Leader

Appraisal management system for insurance professionals

4.75/5 (20 reviews)

Competitor Feature Comparison

API
Adjustor Management
Appointment Management
Audit Management
Barcode / Ticket Scanning
Case Management
Claims Management
Claims Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Database
Customer Management
Customizable Fields
Data Import/Export
Dispatch Management
Document Management
Electronic Claims
Equipment Tracking
Failed Inspection Tracking
Forms Management
Image Capture
Invoice Management
Monitoring
Multi-Location
Paper-Based Claims
Payor Management
Performance Management
Policy Processing
Report Templates
Status Tracking
Subcontractor Management
Task Scheduling
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API
Adjustor Management
Appointment Management
Audit Management
Barcode / Ticket Scanning
Case Management
Claims Management
Claims Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Database
Customer Management
Customizable Fields
Data Import/Export
Dispatch Management
Document Management
Electronic Claims
Equipment Tracking
Failed Inspection Tracking
Forms Management
Image Capture
Invoice Management
Monitoring
Multi-Location
Paper-Based Claims
Payor Management
Performance Management
Policy Processing
Report Templates
Status Tracking
Subcontractor Management
Task Scheduling
Visit WebsiteCompare App
API
Adjustor Management
Appointment Management
Audit Management
Barcode / Ticket Scanning
Case Management
Claims Management
Claims Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Database
Customer Management
Customizable Fields
Data Import/Export
Dispatch Management
Document Management
Electronic Claims
Equipment Tracking
Failed Inspection Tracking
Forms Management
Image Capture
Invoice Management
Monitoring
Multi-Location
Paper-Based Claims
Payor Management
Performance Management
Policy Processing
Report Templates
Status Tracking
Subcontractor Management
Task Scheduling
Visit WebsiteCompare App

Claim Leader Feature Reviews

16 reviewers had the following to say about Claim Leader's features:

Carl W.

Great Platform!

2019-04-10

Working with Claim Leader has been a great experience. I am always able to get the support when needed and their ability to customize for our needs has had a significant impact for our company!

Pros

Claim Leader is easy to use and offers a variety of reporting options that helps track data and create efficiencies.

Cons

Claim Leader has been a tremendous partner to work with. The software is able to be customized, so I don't have any negatives about it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah G.

MAS Says:

2019-04-11

It is the one claims management system that everyone in our company and our customers can use to follow the status of claims at any time.

Pros

Still very easy to use and very valuable part of our business.

Cons

The accounting side is lacking but we have learn to work it with our QuickBooks. I am confident that [SENSITIVE CONTENT HIDDEN] will work on enhancing that aspect in the near future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Dean D.

Claim Leader

2019-04-12

We looked at several systems and chose Claim Leader to run our business. We made the right decision, have never looked back.

Pros

One that comes to mind is the ability to import assignment information from CCC.

Cons

I would like to see photograph descriptions added as a selection. Each carrier has the same basic photo requests such as all four corners, vin etc …. I would also like the ability to edit/add photo descriptions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandy M.

Claim Leader has made us a more efficient company

2019-04-08

Claim Leader has helped our office become more efficient in assigning and moving claims around to individual appraisers. During catastrophes we've been able to keep up with assignments better than before. The team over at Claim Leader is constantly working to improve and add more features that help us do our job better.

Pros

Making our cycle time back to the insurance company better. Reports are easily created and very detailed.

Cons

Some features for assignments aren't available in the dashboard and you must click on the individual assignment to work on it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher F.

The best in the industry!

2019-04-04

If we have any concerns they are addressed immediately and they are always willing to address any workflow issues we may have.

Pros

Ease of use. I have used multiple systems over the last 20 years and Claim Leader is by far the most compatible for any user, no matter what their computer proficiency. Most systems are complicated with too much information. Claim Leader employs only the necessary steps to complete the appraisal in a timely and effective manner. This makes training simple and the end product perfect.

Cons

We have made a few requests to better the product with company management and these changes were made in a timely manner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicholas A.

Great product for the insurance industry

2019-04-10

Claim Leader as eliminated the need to build and support a claims management program.

Pros

Gives our company access to a utilize a superior claims management program without having to fork out the cost to build our own system and pay to support the program as well as ongoing develop.

Cons

The only complaints I received from our group is that they wish Claim Leader had more staff to assist with technical support/training during the onboarding process. We very rarely have a problems with the system since we have been up and running so those complaints died off.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tim Y.

By far the best software for Claims Management!

2019-04-08

The software is ready to use right out of the box... There were no misconceived notions about what the system could or couldn't do for us. AImost all other software companies I've dealt with over the years promise one thing and deliver something completely different. The CL team was spot on what the system could or couldn't do for us. CL's customer service skills, attention to detail, and ease of doing business with are unlike any other software company I've ever partnered with!

Pros

Ease of implementation/setup, automation of the system, reporting, etc. etc..

Cons

That it took our organization so long to find this company and software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason M.

REVIEW

2019-04-11

I really like the program, but like anything its an evolving process and can only continue to get better

Pros

Ease of use, easy for clients, keep track of vendors, billings etc

Cons

Would like some more features for diary items, have had a few billing issues as far as paying my vendors when a billing didn't get inputed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Automotive company, 1-10 employees)

Stellar!

2019-05-03

I inherited the program when I purchased and took over this business and I have to admit that it has been a pleasant constant in an ever-changing industry. What stands out the most in my view is the customer service aspect. I am a smaller firm in comparison to some, but that does not matter to Claimleader. They take care of any and all issues as if I was 20X the size! This means a lot to me as a consumer. Claimleader is attentive to my needs and listens to feedback. Their tech support is always working diligently to maintain a happy client, and it shows.

Pros

The software is easy to learn and use.

Cons

I can't think of any cons at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shawn P.

Game Changing Claim Management Platform

2019-04-12

New users integrate and pick up the software almost instantly.

Pros

Ease of use is fantastic for new users. The interface is clean, streamlined and focused.

Cons

The cons I had in the past have been eliminated by continued mods and updates. I am currently content.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
JERRY A K.

Awesome Product

2019-06-26

Definitely has improved our cycle time and efficiency.

Pros

Once set up it has cut our dispatching time in half and anyone can do it for you

Cons

Sometimes the photos are sideways and have to go in and rotate them....slows down production a little bit

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pamela P.

Good product for dispatching

2019-10-09

Pros

In Edge the drag-and-drop uploads make attaching docs very quick and easy. Input can be shared with developer.

Cons

Export to CCC One still has some a few visual kinks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher S.

Best in the Claim Management Business

2019-04-03

I have first time users figure it out in less than a minute.

Pros

I like that it is EASY to use.

Cons

That more companies don't use it. I hate email and this is a perfect solution. This company needs to be bigger.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Barry P.

Excellent group and software

2019-04-05

Team have been responsive and have listened to our needs. I have recommended them to a number of my peers and will do so in the future.

Pros

It is simple and functional. There are not a lot of unneeded features that you have to pay for...

Cons

There could be some better search functions and accounting functions but the software meets our needs and works well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gabrielle M.

Effective System

2019-04-12

Pros

Our processing time has easily been cut in half.

Cons

Occasional glitches, but rarely and customer service is always fast to resolve the problem.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandon E.

Claim Leader Software

2019-04-15

Overall great software that has helped my business run more efficiently!! Would highly recommend for any independent claims adjusters & appraisers.

Pros

Overall easy transition from our old software based system to Claim Leaders web based program.

Cons

Occasional glitches like any software, but Claim Leader tech support is always very responsive to quickly resolve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more