Most popular features of all Operations Management apps
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about Clear Spider's features:
Provided enhancements to our vendor managed inventory program
Pros
Intuitive, easy to use, reliable interface with our ERP system, provides visibility of inventory to our customers.
Cons
Audit trail for min/max/rop adjustments and the ability to create report queries to customize reports for customers
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
- Able to organize the Raw Material warehouse - Streamline the Inventory Management Processes and Procedure - Accurate Raw Material Reporting - Issue and Receive Raw Material accurately and easily - Labeling of Product
Pros
Clear Spider is a simple Inventory Management Application.
Cons
To generate new functionality and queries, which may be very simple in nature, you need to contact Clear Spider Technical Support. Clear Spider is being used in a limited role in our company.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
The order processes and to-do list assignments have created individual accountability in workflows where there was none before.
Pros
Clear Spider provides a deeply detailed and configurable inventory solution but allows the flexibility to use as much or as little as needed.
Cons
My customers are also interested in workflow graphics / animations showing them where an order is the in workflow process.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
GREAT TRACKING OF INVENTORY.
Pros
I FIND THAT THE SYSTEM IS VERY USER FRIENDLY AND EASY TO NAVIGATE AROUND. THE INVENTORY IS VERY EASY TO UPLOAD AND MANAGED MOVING FORWARD.
Cons
I TRULY WISH WE HAD MORE OPTIONS FOR RUNNING REPORTS, IN OUR CASE, I WOULD LIKE TO RUN REPORTS ON INDIVIDUAL ITEMS WE SELL BY DATE RANGE TO SEE IF ITS SOMETHING WE NEED TO CANCEL OR CONTINUE TO CARRIE IN OUR RETAIL LINE.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Greater inventory accuracy and visibility. The real-time changes to inventory means I can better informed decision related to my business.
Pros
The tech support people are superb. Integration/ interfacing with other systems is easily handled by back end support.
Cons
The one major downside to the software is the lack of user customization. Users can not create their own reports or change the layout of views.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Efficiently manage inventory, love using my cell phone to deduct inventory and the initial investment is small but the benefits are 10 fold.
Pros
The ability to analyze data and run reports is very valuable to me as an inventory manager.
Cons
It is difficult for me to see when I launch using internet explorer. I don't know how to zoom so I have a larger view.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
-The PO process is now online and anyone can access from anywhere - Approvals are done before the PO is issued - Inventory is online and anyone can access from anywhere - Provides real time inventory
Pros
The process of approvals of orders is automatic and flows through perfectly and the creates email notifications at the same time.
Cons
Does not allow approvals to proceed based on dollar amounts of POs. This would be ideal for our situation and process of approvals.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Our warehouse was barely functional before we began using the software. Now we have a fully function warehouse to support our hospital.
Pros
I like how easy it is to use and how easy it is to export inventory reports to excel.
Cons
The software works great for our purposes but it would be great if you could have the same item with different quantities listed in different locations and to be able to pick specific pallets to pull from.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
It enables us to organize our inventory and know exactly what we have at any given time.
Pros
There is no superfluous data or items - which makes it very user friendly
Cons
The unknown when getting familiar with the system. Tracking inventory in this manner was a huge change for us, but because the system is built for our specifications, that "unknown" quickly goes away.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
The reports and inventory calculations, usage etc.. are a huge benefit and time saver for myself and for our clients.
Pros
The navigation is very easy .It is very accurate for my inventories and usage which was what I needed it for.
Cons
There are alot of tabs and areas in the program that I do not require. I have engaged support and it is being worked on.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
Our clients can see their inventory anytime / anywhere in real time.
Pros
Our clients love the ability to see their inventory in real time from a web based program.
Cons
After I go into a record to edit and I save it takes me back to the admin page versus back to the items I had already searched. It would be nice to if the back to previous page actually took you back to where you were. It would save several steps.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
After selling our successful fulfillment, warehousing, digital print and call center business we saw the need for B t6 C and small B to B fulfillment for online sellers and importers. In starting this new service 3 years ago we did an exhaustive search of warehouse management software and chose Clear Spider.
Pros
This allows my customers (who have access to their own inventory) to see the same things I see when we're planning for future projects.
Cons
There have been occasional issues with adding items to inventory and fields populating correctly.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Customer Cost Savings Reporting.
Easier view and control of inventory.
Pros
I like all the different characteristics of each item you can add. Pictures, details, price, etc. Clear and straight forward.
Cons
A bit too much information which not all customers might use, and unable to move around/remove some bits of the information.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
We are able to provided kanban systems to our customers to make their order processing easier, and the keep the customers loyal to our company.
Pros
the system works smoothly to get our customer orders entered into clear spider and into our inventory system as well
Cons
The scanners that we purchased to go with the system are not as user friendly as we would like. We had to create different work arounds for two of our customers in order to meet their requirements.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
ClearSpider functionality is highly customizable, beyond the standard features package, making it a versatile tool for unique business data and operational needs.
Cons
Development of custom functionality after launch is subject to the ClearSpider development team's bandwidth.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
The ability to find out where product is held in our warehouse, the age of the product, the sku details. I liked the ability to allow only some functions to some staff and full functions to others.
Pros
Clear Spider gives fast, easy to understand reports and quick references.
Cons
We had to hire a programmer to help integrate the program with our customer ordering and payment system.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Our customers have experienced inventory accuracy levels that they have never seen before because of the product's ease of use.
Pros
The ease of use of this software in addition to the functionality of the software are superior to others we have found in the market.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
I would eco my comments from before: Customization, fairly quick deployment and the scalability of the applicaiton
Pros
Its highly customizable that allows us to deploy the too in unique ways to our customer
Cons
its not free. I cant really think of anything that I don't like about the application to day. I can say that more options for changing passwords would be good
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Unique 5PL business that can only be maintained and secured, by supplying customers 24/7, total Visibility and Control on the whereabouts of their valuable assets worldwide.
Pros
The flexibility - the developers were able to provide custom functions and features to meet our requirements.
Cons
Minor point - Flipping between other cloud applications, Clear Spider interface comes across looking dated, but this is pure subjective.
Rating breakdown
Time used: 1-2 years
Frequency of use: Monthly
Pros
I appreciate how responsive the staff is to answering questions, providing support, and has a willingness to develop customized solutions whenever feasible.
Cons
It also has some weird limitations, such as only being to automatically send a system generated PO to one vendor email address, rather than multiple ones.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Our best benefit was to use less paper and have a huge improvement with our follow-up.
Pros
Work well. Always available and stable. Quick response to my email when support is needed or when I have question.
Cons
Poor UI and then less user-friendly.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Customization capability with an off the shelve product.
Pros
The ability to create adapters and attributes allow us to customize the software and customer setups to meet our business needs.
Cons
The menus and user friendliness of the site could use some improvement and it is being worked on. In our business, we have a large variety of pc skills with our users and training requires us to create clear work instructions to avoid support calls. Clear work instructions on the new Android/IOS scanners would be beneficial
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
