Clear Spider Features

Clear Spider

Cloud based inventory, warehouse & shipping management

4.52/5 (27 reviews)

Clear Spider Feature Summary

  • Barcodes & RFID scanning
  • Fulfillment & replenishment
  • Lot control & shelf life
  • Kitting & light manufacturing
  • Serialized inventory
  • Return material authorization
  • Invoice & billing
  • Reports & analytics
  • Consignment inventory
  • Mobile inventory management
  • Seamless integration
  • Highly customizable
  • Barcode scanning
  • Customizable branding
  • Customizable invoice templates
  • Inventory optimization
  • Inventory tracking
  • Invoices
  • Order tracking
  • Third party integration
  • Barcode printing
  • Vendor managed inventory
  • Serial number tracking
  • Barcode support
  • Automated billing
  • Inventory replenishment
  • Retail inventory management
  • Inventory forecasting
  • Replenishment orders
  • Reporting & statistics
  • Inventory control

Competitor Feature Comparison

Accounting Integration
Accounting Management
Automated Billing
Barcode Generation
Barcode Printing
Barcode Scanning
Barcode Support
Billing & Invoicing
Bills of Material
Categorization
Charting
Client Portal
Custom Fields
Customizable Branding
Customizable Categories
Customizable Reporting
Customizable Templates
Cycle Count
Data Import
Delivery Tracking
Discount Management
Document Templates
ERP Integration
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Mobile Integration
Multi-Location
Offline Access
Order Management
Order Processing
Order Tracking
POS
Price Management
Purchase Order Management
Purchasing Management
Quality Control
RFID Scanning
Real Time Data
Reporting & Statistics
Retail Inventory Management
Role-Based Permissions
Sales Orders
Serial Number Tracking
Shipping Management
Status Reporting
Status Tracking
Stock Management
Template Management
Third Party Integration
To-Do List
Traceability
Transaction History
Trend Analysis
Vendor Managed Inventory
Visual Analytics
Workflow Management
Visit WebsiteCompare App
Accounting Integration
Accounting Management
Automated Billing
Barcode Generation
Barcode Printing
Barcode Scanning
Barcode Support
Billing & Invoicing
Bills of Material
Categorization
Charting
Client Portal
Custom Fields
Customizable Branding
Customizable Categories
Customizable Reporting
Customizable Templates
Cycle Count
Data Import
Delivery Tracking
Discount Management
Document Templates
ERP Integration
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Mobile Integration
Multi-Location
Offline Access
Order Management
Order Processing
Order Tracking
POS
Price Management
Purchase Order Management
Purchasing Management
Quality Control
RFID Scanning
Real Time Data
Reporting & Statistics
Retail Inventory Management
Role-Based Permissions
Sales Orders
Serial Number Tracking
Shipping Management
Status Reporting
Status Tracking
Stock Management
Template Management
Third Party Integration
To-Do List
Traceability
Transaction History
Trend Analysis
Vendor Managed Inventory
Visual Analytics
Workflow Management
Visit WebsiteCompare App
Accounting Integration
Accounting Management
Automated Billing
Barcode Generation
Barcode Printing
Barcode Scanning
Barcode Support
Billing & Invoicing
Bills of Material
Categorization
Charting
Client Portal
Custom Fields
Customizable Branding
Customizable Categories
Customizable Reporting
Customizable Templates
Cycle Count
Data Import
Delivery Tracking
Discount Management
Document Templates
ERP Integration
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Mobile Integration
Multi-Location
Offline Access
Order Management
Order Processing
Order Tracking
POS
Price Management
Purchase Order Management
Purchasing Management
Quality Control
RFID Scanning
Real Time Data
Reporting & Statistics
Retail Inventory Management
Role-Based Permissions
Sales Orders
Serial Number Tracking
Shipping Management
Status Reporting
Status Tracking
Stock Management
Template Management
Third Party Integration
To-Do List
Traceability
Transaction History
Trend Analysis
Vendor Managed Inventory
Visual Analytics
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


3 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


7 reviews

Clear Spider Feature Reviews

25 reviewers had the following to say about Clear Spider's features:

Tony Rippy

Cloud base program that provides visibility for our customers access to inventory management.

2017-08-17

Provided enhancements to our vendor managed inventory program

Pros

Intuitive, easy to use, reliable interface with our ERP system, provides visibility of inventory to our customers.

Cons

Audit trail for min/max/rop adjustments and the ability to create report queries to customize reports for customers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Shahid Zahidi

Excellent Customer Service. Anytime there was an issue, the response was immediate. Good Training.

2017-08-23

- Able to organize the Raw Material warehouse - Streamline the Inventory Management Processes and Procedure - Accurate Raw Material Reporting - Issue and Receive Raw Material accurately and easily - Labeling of Product

Pros

Clear Spider is a simple Inventory Management Application.

Cons

To generate new functionality and queries, which may be very simple in nature, you need to contact Clear Spider Technical Support. Clear Spider is being used in a limited role in our company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
ASHLAND BURCHWELL

I HAVE WORKED ON THIS FOR 6 MOTHS, FROM SETUP AT OUR COMPANY TO FULL OPERATIONS. VERY PLEASED.

2017-08-11

GREAT TRACKING OF INVENTORY.

Pros

I FIND THAT THE SYSTEM IS VERY USER FRIENDLY AND EASY TO NAVIGATE AROUND. THE INVENTORY IS VERY EASY TO UPLOAD AND MANAGED MOVING FORWARD.

Cons

I TRULY WISH WE HAD MORE OPTIONS FOR RUNNING REPORTS, IN OUR CASE, I WOULD LIKE TO RUN REPORTS ON INDIVIDUAL ITEMS WE SELL BY DATE RANGE TO SEE IF ITS SOMETHING WE NEED TO CANCEL OR CONTINUE TO CARRIE IN OUR RETAIL LINE.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David Gast

Clear Spider has created massive efficiencies and savings for my customers.

2017-08-14

CSI has created many efficiencies in our inventory management - most pertain to making inventory data digital and accessible across the company.

Pros

Clear Spider provides a deeply detailed and configurable inventory solution but allows the flexibility to use as much or as little as needed.

Cons

My customers are also interested in workflow graphics / animations showing them where an order is the in workflow process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hassan Nabi

Excellent software. Have had great success in our purchasing system.

2017-08-11

-The PO process is now online and anyone can access from anywhere - Approvals are done before the PO is issued - Inventory is online and anyone can access from anywhere - Provides real time inventory

Pros

The process of approvals of orders is automatic and flows through perfectly and the creates email notifications at the same time.

Cons

Does not allow approvals to proceed based on dollar amounts of POs. This would be ideal for our situation and process of approvals.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Joanna Cartee

Phenomenal, my experience is beyond what I expected!

2017-08-16

Efficiently manage inventory, love using my cell phone to deduct inventory and the initial investment is small but the benefits are 10 fold.

Pros

The ability to analyze data and run reports is very valuable to me as an inventory manager.

Cons

It is difficult for me to see when I launch using internet explorer. I don't know how to zoom so I have a larger view.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David Qualter

Using Clear Spider has allowed my organization to better manage our inventory and grow our business.

2017-08-18

Greater inventory accuracy and visibility. The real-time changes to inventory means I can better informed decision related to my business.

Pros

The tech support people are superb. Integration/ interfacing with other systems is easily handled by back end support.

Cons

Users can not create their own reports or change the layout of views.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin MacKenzie

The software has been very useful and user friendly.It does what I need it to do.

2017-08-17

The reports and inventory calculations, usage etc.. are a huge benefit and time saver for myself and for our clients.

Pros

The navigation is very easy .It is very accurate for my inventories and usage which was what I needed it for.

Cons

There are alot of tabs and areas in the program that I do not require. I have engaged support and it is being worked on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Josie Fuson

Inventory Management made simple

2019-01-25

Clear Spider inventory management software gives you the ability to help your customers every day with things as easy as a price check or adding a return back to the shelves after it is brought back making customer satisfaction a number one achieved goal of mine.

Pros

This inventory management software is cloud based making it very easy to use and accessible anywhere with increased security and real time data.

Cons

As long as I've used clear spider software I still have yet to find a down side to it, enjoy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Linda DuBoise

Love having a web based inventory system!

2017-08-16

Our clients can see their inventory anytime / anywhere in real time.

Pros

Our clients love the ability to see their inventory in real time from a web based program.

Cons

After I go into a record to edit and I save it takes me back to the admin page versus back to the items I had already searched. It would be nice to if the back to previous page actually took you back to where you were. It would save several steps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelli Carroll

Clear Spider has helped us navigate and control our completely random inventory needs.

2017-08-22

It enables us to organize our inventory and know exactly what we have at any given time.

Pros

There is no superfluous data or items - which makes it very user friendly

Cons

The unknown when getting familiar with the system. Tracking inventory in this manner was a huge change for us, but because the system is built for our specifications, that "unknown" quickly goes away.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nathan Roberts

This software has greatly improved the efficiency of our warehouse.

2017-08-11

Our warehouse was barely functional before we began using the software. Now we have a fully function warehouse to support our hospital.

Pros

I like how easy it is to use and how easy it is to export inventory reports to excel.

Cons

The software works great for our purposes but it would be great if you could have the same item with different quantities listed in different locations and to be able to pick specific pallets to pull from.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Vincent Chiera Jr

Excellence in execution: From start to finish, ClearSpider assisted along every step towards success

2017-08-18

Customer Cost Savings Reporting.

Pros

Reporting Functionality and System Flexibility Based On User Needs.

Cons

Could Use A More Modern User Interface (think Apple).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Loren Van Dusseldorp

President

2014-11-10

After selling our successful fulfillment, warehousing, digital print and call center business we saw the need for B t6 C and small B to B fulfillment for online sellers and importers. In starting this new service 3 years ago we did an exhaustive search of warehouse management software and chose Clear Spider.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Leticia Sanches

The system has made our inventory control much easier and pleasant

2017-08-14

Easier view and control of inventory.

Pros

I like all the different characteristics of each item you can add. Pictures, details, price, etc. Clear and straight forward.

Cons

A bit too much information which not all customers might use, and unable to move around/remove some bits of the information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew Demers

Love the system. Easy to use and facilitates more efficient and effective planning with customers.

2017-08-24

Pros

This allows my customers (who have access to their own inventory) to see the same things I see when we're planning for future projects.

Cons

There have been occasional issues with adding items to inventory and fields populating correctly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Catherine Adams Bollinger

I have used Clear Spider for the past 8 years and found the program to work perfectly.

2017-08-18

The ability to find out where product is held in our warehouse, the age of the product, the sku details. I liked the ability to allow only some functions to some staff and full functions to others.

Pros

Clear Spider gives fast, easy to understand reports and quick references.

Cons

We had to hire a programmer to help integrate the program with our customer ordering and payment system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sandy Clish

Clear Spider helped us configure the system to work for our purposes

2017-08-11

We are able to provided kanban systems to our customers to make their order processing easier, and the keep the customers loyal to our company.

Pros

the system works smoothly to get our customer orders entered into clear spider and into our inventory system as well

Cons

The scanners that we purchased to go with the system are not as user friendly as we would like. We had to create different work arounds for two of our customers in order to meet their requirements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Geary Richard

We have experienced great benefit from this software and great customer service.

2017-08-17

Our customers have experienced inventory accuracy levels that they have never seen before because of the product's ease of use.

Pros

The ease of use of this software in addition to the functionality of the software are superior to others we have found in the market.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alan Sumada

ClearSpider has been an critical tool in helping our organization streamline inventory management.

2017-08-10

Pros

ClearSpider functionality is highly customizable, beyond the standard features package, making it a versatile tool for unique business data and operational needs.

Cons

Development of custom functionality after launch is subject to the ClearSpider development team's bandwidth. The ClearSpider team is always flexible, responsive and supportive but system development needs on short timelines are challenging to get completed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Marcel Lajoie

It was designed perfectly to meet my unique 5PL type service

2017-08-15

Unique 5PL business that can only be maintained and secured, by supplying customers 24/7, total Visibility and Control on the whereabouts of their valuable assets worldwide.

Pros

Customized APP, Flexibility in maintaining, changing and/or adding new applications and, ease of use by all parties.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Collins

Clear Spider adds tremendously to our value proposition both internally and to our customers.

2017-08-22

I would eco my comments from before: Customization, fairly quick deployment and the scalability of the applicaiton

Pros

Its highly customizable that allows us to deploy the too in unique ways to our customer

Cons

its not free. I cant really think of anything that I don't like about the application to day. I can say that more options for changing passwords would be good

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anick Bernard

Good experience overall. UI is sometime hard a bit but everything is functionnal.

2017-08-24

Our best benefit was to use less paper and have a huge improvement with our follow-up.

Pros

Work well. Always available and stable. Quick response to my email when support is needed or when I have question.

Cons

Poor UI and then less user-friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul Roque

Works as advertised.

2017-08-10

Pros

The flexibility - the developers were able to provide custom functions and features to meet our requirements.

Cons

Minor point - Flipping between other cloud applications, Clear Spider interface comes across looking dated, but this is pure subjective.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Graig Wiegel

The staff at Clear Spider have always been extremely responsive and willing to assist.

2017-08-28

Pros

I appreciate how responsive the staff is to answering questions, providing support, and has a willingness to develop customized solutions whenever feasible. Uploading is simple, once you understand the specific process to do it.

Cons

It also has some weird limitations, such as only being to automatically send a system generated PO to one vendor email address, rather than multiple ones.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more