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Cloud based inventory, warehouse & shipping management
Functionality
4.5
/5
27
Total features
70
4 categories
Clear Spider features
Common features of Inventory Management software
Functionality
4.5
/5
27
Price starts from
No pricing info
Total Features
70
Unique features
SKU/UPC Codes
Real Time Synchronization
Receiving/Putaway Management
Bills of Material
Functionality
4.7
/5
1.1K
Price starts from
5
Per month
Total Features
70
Features in Common
30
Unique features
Customer Segmentation
Sales Reports
Reviews Management
Campaign Management
Functionality
4.5
/5
1.3K
Price starts from
40
Per month
Total Features
147
Features in Common
46
Unique features
IT Asset Tracking
Recurring Appointments
Document Management
Disposal Management
Shahid Z.
Furniture, 1,001-5,000 employees
Used daily for 2+ years
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- Able to organize the Raw Material warehouse - Streamline the Inventory Management Processes and Procedure - Accurate Raw Material Reporting - Issue and Receive Raw Material accurately and easily - Labeling of Product
Clear Spider is a simple Inventory Management Application. Comprehensive, easy to use and very well organized Tool. It has many features, that are available if needed. For example you can generate, manage and administer POs both for receiving and issuing material. A lots of inventory reports, which are easy to create and extract to different formats i.e. excel, pdf It has the ability to track the...
To generate new functionality and queries, which may be very simple in nature, you need to contact Clear Spider Technical Support. Clear Spider is being used in a limited role in our company.
David G.
Oil & Energy, 10,001+ employees
Used daily for 2+ years
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CSI has created many efficiencies in our inventory management - most pertain to making inventory data digital and accessible across the company. The User/Company/Program relationship has been very important in our business because various business groups need ways to segregate their data from others. The order processes and to-do list assignments have created individual accountability in workflows...
Clear Spider provides a deeply detailed and configurable inventory solution but allows the flexibility to use as much or as little as needed. This means that we can benefit from one product to manage something as simple as a department supply closet to a complicated parts management and procurement system for company assets. If the functionality you're looking for doesn't exist already, niche solutions...
The most negative feedback I get about CSI is related to the UI. Many of my customers use web applications with flashy graphics and animations, and some simply notice the difference between CSI and other applications that take advantage of updated CSS stylings / plugins. What people like about the UI is that once they've learned how a page works, most other pages follow suit (query parameters near...
David Q.
Nonprofit Organization Management, 1-10 employees
Used daily for 2+ years
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Increased the number of outbound shipments by 42% in the first year. Greater inventory accuracy and visibility. The real-time changes to inventory means I can better informed decision related to my business. The addition/ creation of an on-line order portal greatly reduced the number of man hours we have had to devote to internal order processing and an increase in customer satisfaction.
The system is easy to use and has more features than we need. The tech support people are superb. Integration/ interfacing with other systems is easily handled by back end support. Partnering with Clear Spider means that my organization could move away from a very linear outbound order process, and serving only one customer at a time, to handling multiple customers and orders at the same time.
The one major downside to the software is the lack of user customization. Users can not create their own reports or change the layout of views. The flip side to this is that the Clear Spider team can create just about any report that you need. The lack of flexibility is the one knock on the system.
Matthew D.
Used daily for 2+ years
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The fact that it is web based is my favorite feature of the software. This allows my customers (who have access to their own inventory) to see the same things I see when we're planning for future projects. Having photos for them to view is also a nice touch. From an administrator's standpoint, the ease with which inventory is added to the system is definitely a major plus. Inventory comes in and out of our warehouse every day so simplicity of use makes it easier for me to do my job and keep inventory updated daily.
There have been occasional issues with adding items to inventory and fields populating correctly. I believe these issues had to do with initial uploading our product from different inventory software. However, when these issues arose in the past, they were quickly handled by the support team at Clear Spider.
Catherine A.
Building Materials, 1,001-5,000 employees
Used daily for 2+ years
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The ability to find out where product is held in our warehouse, the age of the product, the sku details. I liked the ability to allow only some functions to some staff and full functions to others.
It's fast. I can maneuver quickly and get accurate answers quickly. Customer Support is absolutely the best. Broc Filman has been our main contact but everyone within this company has been fantastic to work with. Anytime we need help we get resolution within a few hours. Clear Spider gives fast, easy to understand reports and quick references.
We had to hire a programmer to help integrate the program with our customer ordering and payment system.
Alan S.
Health, Wellness and Fitness,
Used daily for 2+ years
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ClearSpider functionality is highly customizable, beyond the standard features package, making it a versatile tool for unique business data and operational needs. The ClearSpider development team that is assigned to each account is also highly skilled in understanding the needs of the business and translating it into tailored system solutions.
Development of custom functionality after launch is subject to the ClearSpider development team's bandwidth. The ClearSpider team is always flexible, responsive and supportive but system development needs on short timelines are challenging to get completed.
Nathan R.
Hospital & Health Care, 5,001-10,000 employees
Used daily for 1-2 years
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Our warehouse was barely functional before we began using the software. Now we have a fully function warehouse to support our hospital.
I like how easy it is to use and how easy it is to export inventory reports to excel. It's very beneficial to me to be able to export quickly and send information to others in my organization who do not actively use the software.
The software works great for our purposes but it would be great if you could have the same item with different quantities listed in different locations and to be able to pick specific pallets to pull from.
Vincent C.
Wholesale, 501-1,000 employees
Used daily for 2+ years
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Customer Cost Savings Reporting.
Reporting Functionality and System Flexibility Based On User Needs. Should you need support, the team is only a few minutes away and always ready to assist.
Could Use A More Modern User Interface (think Apple). The nature of the menu and tab system is the old school approach to IM>
Sandy C.
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for 2+ years
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We are able to provided kanban systems to our customers to make their order processing easier, and the keep the customers loyal to our company.
the system works smoothly to get our customer orders entered into clear spider and into our inventory system as well
The scanners that we purchased to go with the system are not as user friendly as we would like. We had to create different work arounds for two of our customers in order to meet their requirements.
Hassan N.
Environmental Services, 5,001-10,000 employees
Used daily for 2+ years
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-The PO process is now online and anyone can access from anywhere - Approvals are done before the PO is issued - Inventory is online and anyone can access from anywhere - Provides real time inventory
The process of approvals of orders is automatic and flows through perfectly and the creates email notifications at the same time.
Does not allow approvals to proceed based on dollar amounts of POs. This would be ideal for our situation and process of approvals.
Linda D.
Hospitality, 11-50 employees
Used daily for 6-12 months
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Our clients can see their inventory anytime / anywhere in real time.
Our clients love the ability to see their inventory in real time from a web based program. The transition to Clear Spider went smoothly and our Clear Spider representative offered assistance whenever we needed it. We also like the ability to do a pick and pack list from the system. So far we have been pleased with Clear Spider!
After I go into a record to edit and I save it takes me back to the admin page versus back to the items I had already searched. It would be nice to if the back to previous page actually took you back to where you were. It would save several steps.
Tony R.
Electrical/Electronic Manufacturing, 501-1,000 employees
Used daily for 2+ years
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Provided enhancements to our vendor managed inventory program
Intuitive, easy to use, reliable interface with our ERP system, provides visibility of inventory to our customers.
Audit trail for min/max/rop adjustments and the ability to create report queries to customize reports for customers
Joanna C.
Chemicals, 1,001-5,000 employees
Used daily for 1-2 years
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Efficiently manage inventory, love using my cell phone to deduct inventory and the initial investment is small but the benefits are 10 fold.
The price is what I like most and the ability to spilt payments so it doesn't hit our budget all at one time. The ability to analyze data and run reports is very valuable to me as an inventory manager.
It is difficult for me to see when I launch using internet explorer. I don't know how to zoom so I have a larger view.
Josie F.
Retail, 10,001+ employees
Used daily for less than 6 months
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Clear Spider inventory management software gives you the ability to help your customers every day with things as easy as a price check or adding a return back to the shelves after it is brought back making customer satisfaction a number one achieved goal of mine.
There are many pros to Clear Spider starting with inexpensive. This inventory management software is cloud based making it very easy to use and accessible anywhere with increased security and real time data. Clear Spider is so easy to use, in my line of work, retail, all we do is scan the barcode and everything you need to know about the item is right there on your handheld scanner like amount of item to when you need to reorder the item. Everything you and your employees need to manage all inventory for more cost effective decisions and customer satisfaction.
As long as I've used clear spider software I still have yet to find a down side to it, enjoy.
Geary R.
Transportation/Trucking/Railroad, 201-500 employees
Used daily for 1-2 years
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We use this product working with our customers. Our customers have experienced inventory accuracy levels that they have never seen before because of the product's ease of use. In addition, those customers who have service shops have experienced dramatic increases in throughput due to the availability of the correct inventory to complete repair orders.
The ease of use of this software in addition to the functionality of the software are superior to others we have found in the market.
No cons were added to this review
Michael C.
Chemicals, 201-500 employees
Used daily for 1-2 years
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I would eco my comments from before: Customization, fairly quick deployment and the scalability of the applicaiton
The flexibility to customize based upon our needs. Its highly customizable that allows us to deploy the too in unique ways to our customer
its not free. I cant really think of anything that I don't like about the application to day. I can say that more options for changing passwords would be good
ASHLAND B.
Apparel & Fashion, 51-200 employees
Used daily for 6-12 months
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GREAT TRACKING OF INVENTORY.
I FIND THAT THE SYSTEM IS VERY USER FRIENDLY AND EASY TO NAVIGATE AROUND. THE INVENTORY IS VERY EASY TO UPLOAD AND MANAGED MOVING FORWARD. I WOULD RECOMMEND THIS SOFTWARE TO ANYONE LOOKING FOR A USER FRIENDLY SYSTEM.
I TRULY WISH WE HAD MORE OPTIONS FOR RUNNING REPORTS, IN OUR CASE, I WOULD LIKE TO RUN REPORTS ON INDIVIDUAL ITEMS WE SELL BY DATE RANGE TO SEE IF ITS SOMETHING WE NEED TO CANCEL OR CONTINUE TO CARRIE IN OUR RETAIL LINE.
Leticia S.
Information Technology and Services, 501-1,000 employees
Used daily for 1-2 years
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Easier view and control of inventory.
I like all the different characteristics of each item you can add. Pictures, details, price, etc. Clear and straight forward.
A bit too much information which not all customers might use, and unable to move around/remove some bits of the information.
Kelli C.
Hospital & Health Care, 10,001+ employees
Used daily for less than 6 months
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It enables us to organize our inventory and know exactly what we have at any given time. Our inventory is based in donations so it's completely and totally random.
Once you learn the system, it's very easy to use. It was created specifically for our needs and we were able to make numerous changes in order to drill down to exactly what we needed. There is no superfluous data or items - which makes it very user friendly
The unknown when getting familiar with the system. Tracking inventory in this manner was a huge change for us, but because the system is built for our specifications, that "unknown" quickly goes away.
Kevin B.
Logistics and Supply Chain, 11-50 employees
Used weekly for 1-2 years
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scalable WMS at competitive price.
The vast potential of the software is incredible. We can be certain that the tool can do everything we currently need and is scalable for our future growth.
The terminology was difficult to adapt to initially. The menu driven functionality was also difficult to understand at first.
Loren V.
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After selling our successful fulfillment, warehousing, digital print and call center business we saw the need for B t6 C and small B to B fulfillment for online sellers and importers. In starting this new service 3 years ago we did an exhaustive search of warehouse management software and chose Clear Spider. We found this to be one of the best decisions that we have made. The product is good, the customer service has been outstanding and they have really handled customization and adaptation well for us. Our clients have been pleased with their 24/7 access and reports provided. We highly recommend Clear Spider to any organization looking for a warehouse management software solution whether a small or large organization.
No pros were added to this review
No cons were added to this review
Kevin M.
51-200 employees
Used weekly for 6-12 months
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The reports and inventory calculations, usage etc.. are a huge benefit and time saver for myself and for our clients.
The navigation is very easy .It is very accurate for my inventories and usage which was what I needed it for.
There are alot of tabs and areas in the program that I do not require. I have engaged support and it is being worked on.