CloudDISPATCH Features

CloudDISPATCH

Manufacturing management solution

4.45/5 (20 reviews)

CloudDISPATCH Feature Summary

  • Asset Tracking
  • Bottleneck Optimization
  • Capacity Planning
  • Key & Lock Management
  • MRP
  • Planning Calendar
  • Predictive Maintenance
  • Preventive Maintenance
  • Priority-Based Scheduling
  • Purchasing
  • Quality Management
  • Service History Tracking
  • Technician Management

Competitor Feature Comparison

API
Access Control
Action Management
Activity Dashboard
Activity Tracking
Alerts / Escalation
Analytics
Auditing
Automated Scheduling
Automatic Notifications
Billing & Invoicing
Change Management
Configurable Workflow
Custom Fields
Customizable Reporting
Data Import
Data Import/Export
Digital Signature
Dispatch Management
Document Management
Document Storage
Document Templates
Electronic Signature Capture
Escalation Management
Exceptions Management
Follow-up Scheduling
Inventory Management
Inventory Tracking
Invoice Management
Issue Management
Issue Tracking
Maintenance Scheduling
Multi-Location
Performance Metrics
Prioritizing
Process Control
Production Tracking
Progress Reports
Progress Tracking
Project Workflow
Quality Assurance
Quality Control
Real Time Data
Real Time Reporting
Real Time Updates
Reminders
Reporting & Statistics
Resource Management
Rules-Based Workflow
Scheduling
Security Auditing
Status Tracking
Task Management
Task Planning
Task Scheduling
Task Tracking
Third Party Integration
Traceability
Visual Analytics
Work Order Management
Workflow Management
Learn moreCompare App
API
Access Control
Action Management
Activity Dashboard
Activity Tracking
Alerts / Escalation
Analytics
Auditing
Automated Scheduling
Automatic Notifications
Billing & Invoicing
Change Management
Configurable Workflow
Custom Fields
Customizable Reporting
Data Import
Data Import/Export
Digital Signature
Dispatch Management
Document Management
Document Storage
Document Templates
Electronic Signature Capture
Escalation Management
Exceptions Management
Follow-up Scheduling
Inventory Management
Inventory Tracking
Invoice Management
Issue Management
Issue Tracking
Maintenance Scheduling
Multi-Location
Performance Metrics
Prioritizing
Process Control
Production Tracking
Progress Reports
Progress Tracking
Project Workflow
Quality Assurance
Quality Control
Real Time Data
Real Time Reporting
Real Time Updates
Reminders
Reporting & Statistics
Resource Management
Rules-Based Workflow
Scheduling
Security Auditing
Status Tracking
Task Management
Task Planning
Task Scheduling
Task Tracking
Third Party Integration
Traceability
Visual Analytics
Work Order Management
Workflow Management
Visit WebsiteCompare App
API
Access Control
Action Management
Activity Dashboard
Activity Tracking
Alerts / Escalation
Analytics
Auditing
Automated Scheduling
Automatic Notifications
Billing & Invoicing
Change Management
Configurable Workflow
Custom Fields
Customizable Reporting
Data Import
Data Import/Export
Digital Signature
Dispatch Management
Document Management
Document Storage
Document Templates
Electronic Signature Capture
Escalation Management
Exceptions Management
Follow-up Scheduling
Inventory Management
Inventory Tracking
Invoice Management
Issue Management
Issue Tracking
Maintenance Scheduling
Multi-Location
Performance Metrics
Prioritizing
Process Control
Production Tracking
Progress Reports
Progress Tracking
Project Workflow
Quality Assurance
Quality Control
Real Time Data
Real Time Reporting
Real Time Updates
Reminders
Reporting & Statistics
Resource Management
Rules-Based Workflow
Scheduling
Security Auditing
Status Tracking
Task Management
Task Planning
Task Scheduling
Task Tracking
Third Party Integration
Traceability
Visual Analytics
Work Order Management
Workflow Management
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Mobile apps

iOS App


5 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


18 reviews

CloudDISPATCH Feature Reviews

16 reviewers had the following to say about CloudDISPATCH's features:

Anonymous
(Electrical/Electronic Manufacturing company, 1001-5000 employees)

LES - Dispatch Syatem

2018-08-18

-Centralize all the maintenance documents for fast retrievable and monitoring -Assist systematically on machine historical data to prevent unnecessary downtime -Help to minimize technician repair time, able to view in glance on past 30 days activities -Able to plan systematically on the spare part consumptions & it’s change frequency

Pros

-Maintenance history tracking -Maintenance scheduling -Document storage -Spare management

Cons

-Spare consumption cost accuracy poor due to bugs -Did not have escalation title option -Less admin function

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Food & Beverages company, 1001-5000 employees)

Outstanding and Easy to Use

2018-08-21

Pros

Easy to integrate data from existing systems Quick and measurable results Simple to train team members Real Time data Excellent reporting Drives continuous improvement Great value

Cons

After over using the software for over 4 years the only thing I would change is the is to add an instant messaging feature within the program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nancy Wilson

From a Developer's Viewpoint

2018-08-20

Saves much time and provides accurate reporting.

Pros

Amazing API documentation with clearly defined FFDs and descriptions.

Cons

I'd like to utilize for Scrap, but management is hesitant to proceed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Pete Lupori

Leading2lean

2019-06-05

Pros

Instant visibility from home, work or mobile.

Cons

Getting custom reports written to pull out data.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Automotive company, 501-1000 employees)

Best CMMS software I have used in the past 25 years

2018-08-20

Pros

This is the most user friendly CMMS software that I have ever used and I have tried quite a few. New users learn to use the system in as little as a hour.

Cons

The reports are inaccurate and frustrating to use, but you can export the data and create your own reports with excel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Filadelfo Galata

Leading2Lean CloudDISPATCH

2019-03-01

CloudDISPATCH has supported my spares cost reduction, equipment downtime reduction and increased resource efficiency, communication and data transparency improvement initiatives.

Pros

- Resource labor transparency - Dispatch board; the way it systematicly prioritizes and displays work - Data Reporting - Spares module - System versatility

Cons

- Due to the large amount of data the system can provide, one can get overwhelmed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert Adams

It's a great easy tool that makes things visable

2018-10-19

It has allowed us to have good data to be able to show and make good business decisions.

Pros

We use this for our spares inventory, pm scheduling and our planning process.

Cons

At times the updates causes in house tem members pain. Not all users get notified that updates will be happening or have occurred.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jerette Morris

Cloud Dispatch: Making All Aspects of the Business Visable

2018-08-20

The downtime information that is collected allows of the engineering dept. to isolate major problems and attack the root cause.

Pros

Easy to use and what you don't know how to use the support will take the time to show you how and why it is used. The data is always available with the most up to date information and can be pulled in a variety of different reports.

Cons

The major con about the software is that even if you want to have something deleted from the system the request is always denied.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tim Schmidt

Leading 2 Lean

2018-12-03

I felt a little overwhelmed at first , but once we got to navigate through the system and asking questions things started to come into perspective.

Pros

I`m really interested in all the ways the system can track for maintenance items

Cons

In our process we make shells into finished product and we are currently not capturing any shell data in the software forum.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Barry Thomas

5 Stars

2018-10-18

Pros

The team at L2L is top notch and they have lived manufacturing so they know how the real world operates, unlike software developers who live in the theoretical world

Cons

There is a trade off of having software that is customized to your site vs. everyone has to use the same features

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Fred TRAVADEL

Great tool

2018-08-23

Pros

you don't need to adapt your way of working to the software, L2L is designed to be simple, and you can track what you want in your factory.

Cons

we should manage different release per module, and the Customer could decide to update or not. We should be aware when a new release is available, and decide to install it : as Apple does

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tim Drake

Very useful tool!

2018-10-26

we use to schedule our PMs on equipment and to log all work done for breakdowns and scheduled PMs. It is easy to use and customer service is great!

Pros

The Spares module is very easy to use and track parts.

Cons

Getting changes and updates. If you do want something new, they put it on a list. It does seem to happen but you have to live with the canned system for a while until enough people seem to ask for the same change.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
jen betz

awesome customer service

2019-02-20

We track our metrics such as attainment downtime and changeover times...very good experience with this platform as it is user friendly and the customer service staff is above and beyond.

Pros

the responsiveness of the customer service staff to help understand the software and figure out fixes.

Cons

Nothing, our site has had minimal issues - all have been resolved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Polly Porter

Leading2Lean

2018-12-04

Pros

the support is wonderful to say the least, most of the time the reply to an issue or suggestion is in the same day.

Cons

Not really a bad thing but updates are released too frequently in my experience.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Leesa Moyer

Leading2lean support

2018-11-14

We have had a great experience with support and the navigation thru the software, its very user friendly and the staff is awesome!!

Pros

The support from the team and how easy the software is to use.

Cons

I wish the calendar for scheduling was a bit more to my liking but I am old school. Other than that its great

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Donnie Jones

Leaning2Lean

2018-12-03

Thought the process was well thought out and presented well. The information was described and explained very well. The instructors made you feel comfortable thru the process and made sure you was understanding the programming before continuing.

Pros

Very informative Information streamlined in each section Breaks down all aspects of the production process Once you understand the programming, easy to navigate thru

Cons

At first, alot of information( overwhelming) In beginning trying to remember the locations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more