I am a third generation home builder in the Kansas City, Missouri market. Our family has been building and developing for over 50 years through both good times and bad. We build homes that range from $250,000 to $5,000,00000. With the recent economic downturn, we had to naturally downsize our company in order to survive. We went from 50 homes per year to 2 per year, but are now starting to see signs of improvement in our market and wanted to implement a new cloud based software system that would improve communications between all players in the building of our custom homes. We wanted something that would handle communications, specifications, scheduling, budgeting, selection sheet management, change orders, file sharing, to-do lists/punch lists, job site logs as well as reporting, and we wanted something that would let us do this with less people. We have found that and much more with the Co-Construct platform.
The set up was quick and easy. We were able to customize it to work with the way we do business which made the conversion simple for our staff. We were up and rolling on the first job in less than 1 week and using every function that the system has to offer. I can't name one bad function in the Co-Construct System.
Four months into the system, and I can say nothing but positive comments about the Co-Construct software and Co-Construct team. We immediately started with a custom build job. Both my builder team, clients, and sub-contractors have nothing but positive things to say about the system (this goes all the way from the tech savvy to computer resistant partners). Our first clients on the system were in the mid 60's and have built 7 homes previously with other builders. They absolutely love using Co-Construct and seeing my daily communications and updates to the sub-contractors (the one's I want them to see).
About two months into using the system, Co-Construct introduced an upgrade which included a budgeting feature which has become a valuable asset. They appear to continually upgrade the system at no additional cost to the user. Our next move will be to apply their custom branding option to personalize the website with our logo. At the writing of this review, they were releasing 20 new upgrades to the system. Can't wait to see what they are!
Customer Support for this system is first rate. Most of the time that I have questions, I start a support ticket and have a response and resolution to my problem within 4 business hours. If I need to call, someone answers with professional, courteous and helpful answers to even the simple problems.
With Co-construct, you can update, communicate and promote your business from any web connected device, allowing you to work from virtually anywhere. My clients really enjoy the "real-time" updates when we walk the jobs. Likewise, I enjoy my clients comments that they post while on site at the end of the day. It is nice to see the excitement in their posts.
Co-Construct has streamlined our business and communications and allowed us to do more, with less personnel in a more professional manner.
Our company has seen the following benefits while using Co-Construct:
Cost savings through staff reduction. We no longer have a person dedicated to Warranty administration or Selection Management. The system does this for us.
Cost savings through reduced communication errors.
Cost Savings over using multiple software platforms.
Increased margins through better and more timely change order management and collection.
Reduced phone calls to sub-contractors for scheduling, punch lists, and orders with a written "paper trail" of dates and times that contacts were made.
Simply having every aspect of your job from budget, to plans, communications to selections right in the palm of your hand in an easy to use interface, is invaluable.
We are additionally finding that our customers are talking about this system to their friends. We have had potential referral clients ask if they would also be able to use the system.
Over the years, we have seen many business tools revolutionize the way we do business - the copy machine, the two way radio, the fax machine, the cell phone, the internet. I am confident to say that we will look back at Co-Construct as another business innovation that has a more than positive effect on our business and bottom line.
Ease of use