Column Case Management Features

Column Case Management

Workflow-driven, web-based investigation management

4.33/5 (3 reviews)

Column Case Management Feature Summary

  • Case history
  • Investigative reports
  • Multi-agency administration
  • Evidence management
  • Probation management
  • Digital evidence management
  • Chain of custody reporting
  • Subject profiles
  • Internal affairs administration
  • Follow-up tracking
  • Data encryption
  • Accounting management
  • Ad hoc reporting
  • Audit trail
  • Automatic notifications
  • Compliance management
  • CRM integration
  • Custom forms
  • Data visualization
  • Document storage
  • Employee self service
  • Permission management
  • Procurement management
  • Real time analytics
  • Real time data
  • Risk assessment
  • Search functionality
  • Single sign on
  • SSL security
  • Workflow management
  • Activity dashboard
  • Prioritizing
  • Trouble ticketing
  • Fraud detection
  • Visual analytics
  • Duplicate detection
  • Budgeting & forecasting
  • Time & expense tracking
  • Case management
  • Knowledge base
  • Role-based permissions
  • Business intelligence
  • Approval process control
  • Graphical data presentation
  • Request assignment
  • Business process control
  • Support ticket tracking
  • Document management
  • Collaboration tools

Competitor Feature Comparison

API
Accounting Management
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Approval Process Control
Audit Trail
Auditing
Automatic Notifications
Budgeting
Business Intelligence
CRM Integration
Case Management
Collaboration Tools
Compliance Management
Custom Forms
Data Visualization
Document Management
Document Storage
Duplicate Detection
Employee Self Service
Fraud Detection
Incident Management
Knowledge Base Management
Permission Management
Prioritizing
Procurement Management
Real Time Analytics
Real Time Data
Records Management
Request Assignment
Risk Assessment
Role-Based Permissions
SSL Security
Search Functionality
Self Service Portal
Single Sign On
Support Ticket Tracking
Time & Expense Tracking
Visual Analytics
Workflow Management
Visit WebsiteCompare App
API
Accounting Management
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Approval Process Control
Audit Trail
Auditing
Automatic Notifications
Budgeting
Business Intelligence
CRM Integration
Case Management
Collaboration Tools
Compliance Management
Custom Forms
Data Visualization
Document Management
Document Storage
Duplicate Detection
Employee Self Service
Fraud Detection
Incident Management
Knowledge Base Management
Permission Management
Prioritizing
Procurement Management
Real Time Analytics
Real Time Data
Records Management
Request Assignment
Risk Assessment
Role-Based Permissions
SSL Security
Search Functionality
Self Service Portal
Single Sign On
Support Ticket Tracking
Time & Expense Tracking
Visual Analytics
Workflow Management
Visit WebsiteCompare App
API
Accounting Management
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Approval Process Control
Audit Trail
Auditing
Automatic Notifications
Budgeting
Business Intelligence
CRM Integration
Case Management
Collaboration Tools
Compliance Management
Custom Forms
Data Visualization
Document Management
Document Storage
Duplicate Detection
Employee Self Service
Fraud Detection
Incident Management
Knowledge Base Management
Permission Management
Prioritizing
Procurement Management
Real Time Analytics
Real Time Data
Records Management
Request Assignment
Risk Assessment
Role-Based Permissions
SSL Security
Search Functionality
Self Service Portal
Single Sign On
Support Ticket Tracking
Time & Expense Tracking
Visual Analytics
Workflow Management
Visit WebsiteCompare App

Column Case Management Feature Reviews

3 reviewers had the following to say about Column Case Management's features:

Cheryl Gray

Column Case Investigative Review

2019-05-23

The Column Case Management System is perfect to manage an investigation from start to finish.

Pros

It is very easy for the investigators and auditors to keep track of everything that has been assigned to them and at any given time they can see just where things are at on a specific investigation.

Cons

At this time there is really nothing that I can say.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Insurance company, 10001+ employees)

Case Management Implementation

2019-06-14

Pros

The software has been implemented on the AR framework and integrates with BMC/Remedy to automatically create a case record for us to complete our investigation.

Cons

Support in a large corporate environment--with different security, processes, and architecture--proves to be difficult. That said, Column IT appears to be receptive and committed to obtaining feedback and bettering their overall processes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
John Weber

Overall usability and satisfaction

2019-05-28

Basically, if you're not the IT shop, you're using Column Case Management. It is the best suited application for this scenario.

Pros

This application is extremely robust. There's not much it can't do. Not to mention, if it can't do it OOTB, it can be customized (albeit at a cost) to do what you need it to. But, having said that, i think the biggest advantage Column has against most (if not all) of their competitors, is the use of Float/Concurrent licenses. this brings the overall yearly maintenance costs drastically down, as compared to their competition.

Cons

The customization aspect get get very pricey. Although I believe in later versions of the application, upgrades don't take additional customizations, in our situation currently, it will cost us additional money for us to upgrade so the same customizations remain in the latest version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more