ComplianceQuest Features

ComplianceQuest

A 100% cloud based Quality & Safety Management System (QHSE)

4.8/5 (30 reviews)

Competitor Feature Comparison

Access Controls/Permissions
Accident Investigation
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Approval Process Control
Archiving & Retention
Assignment Management
Audit Management
Audit Trail
Automated Routing
Case Management
Change Management
Collaboration Tools
Communications Management
Complaint Management
Compliance Management
Configurable Workflow
Contact Management
Corrective and Preventive Actions (CAPA)
Customer Complaint Tracking
Customizable Branding
Customizable Reports
Data Visualization
Defect Tracking
Document Automation
Document Coding & Control
Document Management
Document Review
Document Storage
Drag & Drop
Electronic Signature
Email Management
Equipment Management
FDA Compliance
Feedback Management
Forms Management
Full Text Search
Historical Reporting
ISO Compliance
ISO Standards Management
Incident Management
Incident Reporting
Industrial Safety Management
Inspection Management
Issue Tracking
Maintenance Management
Mobile Access
OSHA Compliance
OSHA Recordkeeping
Occupational Health Management
Periodic Review
Policy Management
Predictive Analytics
Project Management
Quality Assurance
Real Time Data
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Risk Analytics
Risk Assessment
Risk Management
Role-Based Permissions
Routing
Rules-Based Workflow
Scheduling
Self Service Portal
Single Sign On
Social Media Monitoring
Status Tracking
Supplier Management
Supplier Quality Control
Survey/Poll Management
Task Management
Third Party Integrations
Time & Expense Tracking
To-Do List
Training Management
Version Control
Workflow Management
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Access Controls/Permissions
Accident Investigation
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Approval Process Control
Archiving & Retention
Assignment Management
Audit Management
Audit Trail
Automated Routing
Case Management
Change Management
Collaboration Tools
Communications Management
Complaint Management
Compliance Management
Configurable Workflow
Contact Management
Corrective and Preventive Actions (CAPA)
Customer Complaint Tracking
Customizable Branding
Customizable Reports
Data Visualization
Defect Tracking
Document Automation
Document Coding & Control
Document Management
Document Review
Document Storage
Drag & Drop
Electronic Signature
Email Management
Equipment Management
FDA Compliance
Feedback Management
Forms Management
Full Text Search
Historical Reporting
ISO Compliance
ISO Standards Management
Incident Management
Incident Reporting
Industrial Safety Management
Inspection Management
Issue Tracking
Maintenance Management
Mobile Access
OSHA Compliance
OSHA Recordkeeping
Occupational Health Management
Periodic Review
Policy Management
Predictive Analytics
Project Management
Quality Assurance
Real Time Data
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Risk Analytics
Risk Assessment
Risk Management
Role-Based Permissions
Routing
Rules-Based Workflow
Scheduling
Self Service Portal
Single Sign On
Social Media Monitoring
Status Tracking
Supplier Management
Supplier Quality Control
Survey/Poll Management
Task Management
Third Party Integrations
Time & Expense Tracking
To-Do List
Training Management
Version Control
Workflow Management
Visit WebsiteCompare App
Access Controls/Permissions
Accident Investigation
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Approval Process Control
Archiving & Retention
Assignment Management
Audit Management
Audit Trail
Automated Routing
Case Management
Change Management
Collaboration Tools
Communications Management
Complaint Management
Compliance Management
Configurable Workflow
Contact Management
Corrective and Preventive Actions (CAPA)
Customer Complaint Tracking
Customizable Branding
Customizable Reports
Data Visualization
Defect Tracking
Document Automation
Document Coding & Control
Document Management
Document Review
Document Storage
Drag & Drop
Electronic Signature
Email Management
Equipment Management
FDA Compliance
Feedback Management
Forms Management
Full Text Search
Historical Reporting
ISO Compliance
ISO Standards Management
Incident Management
Incident Reporting
Industrial Safety Management
Inspection Management
Issue Tracking
Maintenance Management
Mobile Access
OSHA Compliance
OSHA Recordkeeping
Occupational Health Management
Periodic Review
Policy Management
Predictive Analytics
Project Management
Quality Assurance
Real Time Data
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Risk Analytics
Risk Assessment
Risk Management
Role-Based Permissions
Routing
Rules-Based Workflow
Scheduling
Self Service Portal
Single Sign On
Social Media Monitoring
Status Tracking
Supplier Management
Supplier Quality Control
Survey/Poll Management
Task Management
Third Party Integrations
Time & Expense Tracking
To-Do List
Training Management
Version Control
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


229,989 reviews

Requires iOS 13.4 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

ComplianceQuest Feature Reviews

25 reviewers had the following to say about ComplianceQuest's features:

Laura G.

All the QMS processes in one software, excellent choice.

2017-10-23

Almost paperless Quality Management System.

Pros

-100% cloud-based - Excellent customer support - Simple set up and implementation - User friendly - Fully supports ISO 13485 compliance for Medical Device companies

Cons

I do not have cons to report so far for ComplianceQuest, the software has accomplished all our expectations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason M.

Doc Control and Training process made easy

2015-11-03

I love the Social Collaboration feature within the software which allows the employees to chat with me or with the relevant authors to ask questions in either real-time or through posts about documents.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Niyati P.

CQ is a terrific eQMS System!!

2018-04-13

Pros

I brought in Compliance Quest to my company, to fill a need in electronic document management and control.

Cons

Once the initial learning curve is past (CQ Project Managers and Tech Staff assisting in training and knowledge transfer), the design of the software is understandable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa F.

ComplianceQuest - Highly Configuration eQMS with Great Technical & Support Teams

2020-09-14

When we asked for record attachments to be sent with automated Supplier email notifications, they found a way!

Pros

Being cloud-based allows users access from anywhere, anytime, especially the Salesforce 1 mobile app. Excellent implementation and product support teams.

Cons

Reassigning tasks when employees leave is a chore.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dave M.

CQ and SF simplifying operations

2020-12-23

Pros

Easy document management with assigned personnel training has been great.

Cons

Deployment was delayed as the out of the box set up did not meet all regulatory requirements for FDA and ISO

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 1001-5000 employees)

Out of 17 vendors, ComplianceQuest (CQ) was the solution for us.

2018-05-24

At the end of our work together they will also be pulling all of our CAPA and Non Conformance's from yet another system, which i suspect will be an easy task for them.

Pros

Everyone is very knowledgeable Support was very fast Their out of the box system is really all that is needed, but it is highly customizable and configurable.

Cons

From our side we wanted to customize everything, which was possible, but not recommended by CQ. We did do some customization that had to be rolled back, but that was on us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Donna M.

Compliance Quest delivers!

2017-07-03

As described in the review. The users love it, thus they will use it

Pros

I've been using Compliance Quest (CQ) for about 9 months and am extremely pleased with the product, the implementation team and ongoing support.

Cons

The 'ownership' concept can make it challenging to manage some tasks. For example, to revise a document one has to own the document.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert W.

Impossible Foods + ComplianceQuest = Great new platform

2021-07-27

ComplianceQuest will help Impossible Foods mature its EHS program, manage data and KPIs, add consistency to incident reporting and investigations, and safety observations.

Pros

The experience of working with the implementation team and engineering was enjoyable. We generated ideas for how to change or improve features and then engineering made the changes needed. It was a very good collaborative effort.

Cons

We're still in the implementation and roll out portion of the project. I feel we could use support for roll out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Nalini D.

Title of Review - Solid Piece of Software, Excellent Customer Service

2015-02-06

We chose ComplianceQuest to address our ISO 9000 compliance and Continuous Improvement needs.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Lee T.

CQ Application works well. ISO and Healthcare Compliance - Mission Accomplished

2015-11-09

As the Director of Quality for a diagnostic company, I was entrusted with the responsibility of finding a QMS platform for our ISO and Healthcare compliance. Between IT and Quality, we unanimously selected CQ platform.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Industrial Automation company, 10001+ employees)

Great product, support, and people to work with!

2019-04-18

Pros

We have rolled-out CQ across our company to automate various elements of QMS requirements such as Document Management, Complaints, Non-conformances, Corrective Action (8D and A3), Supplier Management and Audit Management.

Cons

Since it's built on Salesforce platform and web based, more clicks will be necessary.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joe F.

Excellent Customer Service and a well designed QMS software

2015-10-08

They also showed us how Dashboards can be created.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Nila K.

CQ's QMS rocks, a very happy customer!

2014-11-18

The system's dashboard is simply amazing.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Amy M.

ComplianceQuest enhances your company's Quality Management

2020-02-06

ComplianceQuest will provide your company the opportunity to reach a new level of Quality Management. Everything from the well thought out and configured out of the box solution, to the system validation scripts, tractability matrix and end user guides, ComplianceQuest sets the standards high!

Pros

ComplianceQuest has a relatively small learning curve. The UI is extremely easy for users to navigate and all modules are created in a similar way.

Cons

We implemented ComplianceQuest in a very short time, so some features/ capabilities were overlooked.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Raymond S.

ISO 9000 and GMP Automation - Successfully Launched

2014-11-18

We absolutely love the reporting and dashboarding capabilities.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Andre P.

Life is Easier with HSE Package from ComplianceQuest

2021-01-12

ComplianceQuest does a great job of taking what is normally an administrative function—meaning entering information into a form, multiple back and forth emails, phone calls, and manual sign-offs—and provides an easier, more efficient, smarter way to get it done.

Pros

We were looking for a solution that was scalable, automated, and where we could see all of our information in one place with real-time dashboards.

Cons

Keep in mind, ComplianceQuest out of the box packages may be better than your current company process, and so it would be worth updating your process to save time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kippy H.

Cloud-Based Platform with Increased Agility, Efficiency, and Speed

2020-08-07

Everything is automated and fast; we can generate reports for information, strategic, and planning purposes, which makes a huge impact on our productivity and efficiency.

Pros

I’ve rarely seen anyone hit a target like that as quickly as we did, especially with the number of documents to migrate (3,000) and customization's to Corrective Action and Preventive Action application.

Cons

No issues or concerns to date. The support and communication at ComplianceQuest have been top-notch, even on days when there was a lot of pressure.”

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Natalie K.

Quality Software, Reasonable Price and Excellent Customer Service

2015-10-15

We use their Document Control, Training, CAPA, Audit and Equipment Management solutions.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Alastair H.

ComplianceQuest...Above and Beyond

2018-12-13

We also use ComplianceQuest at our other locations in the US and this allows us to better control the quality of the parts and our suppliers.

Pros

We were able to set up the Inspection tabs that followed or workflow, and this made it very user friendly.

Cons

You have to follow the steps carefully and make sure you have all the correct permission sets, but ComplianceQuest was there every step of the way to assist.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aaron D.

ISO compliance with a flexible and cost effective solution

2016-02-02

Reporting and Dashboards is extremely powerful.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sridhar A.

COMPLIANCE QUEST- A wise choice to enhance and ease your Quality Management System!

2018-12-13

This solution has a variety of modules syncing the communication and transparency of data between various departments among the organization. Compliance Quest is a tightly integrated EQMS powered by SALESFORCE as a winning combination.

Pros

-100% cloud-based - Paperless EQMS - Customer support par excellence - Ease of use and simplicity with regards to implementation - Efficiency and security

Cons

As of now, no cons identified.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bryan C.

The Best QMS on Salesforce

2018-12-10

The support and expertise provided by ComplianceQuest along with their commitment to customer success is 5-star all the way.

Pros

My company specializes in helping Life Sciences organizations with their quality processes, GxP, and maintaining compliance in the cloud and we have been extremely impressed when recommending and implementing ComplianceQuest for out customers.

Cons

Nothing negative to say about this product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dhruti S.

NAMSA review of CQ

2020-09-25

Pros

The ability to view the progress of a record on the main screen. Tasks being generated directly for users.

Cons

Lack of impact assessment for changes being made to documents or DCR process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Zachary K.

ComplianceQuest

2021-06-16

Overall a great experience! I would recommend it to anyone looking for a high quality platform

Pros

I got to work with ComplianceQuest while implementing a new software for the company that I currently work for. The implementation team that assisted with the development and deployment was incredible. Always well prepared, willing to help out at odd hours and able to take and fulfill almost all of the odd or weird customization requests that we made throughout the process. Overall a great experience.

Cons

This was partially due to different factors that were out of their control however so it certainly is not a deal breaker.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Bernal R.

ComplianceQuest: excellent solution for a paperless validated QMS

2017-09-28

A modern powerful QMS is both a foundational core system and a great sales tool as a medical device manufacturing/operations service provider.

Pros

We had a very clear set of requirements: cloud-based, cross-platform, mobile-enabled, paperless, e-signature capable.

Cons

We'd like to see the Visualforce to Lightning transition to be completed. This would make the user experience more consistent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more