ConnectWise UK Pricing, Features, Reviews & Comparison of Alternatives

ConnectWise UK

Business management platform for the IT industry

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ConnectWise UK overview

ConnectWise provides a business management and process automation software for technology companies such as cloud service providers, IT service companies, software developers, professional services, security, and telecom. The workflow rules defined in ConnectWise cover all areas of the business, from sending targeted marketing campaigns to tracking service delivery through service level agreements. The software can be used for time tracking, technician dispatching, help desk and ticket management, project management, customer relationship management, cloud application management, monitoring and billing, asset tracking, billing and invoicing, procurement, inventory management and much more.

ConnectWise offers a solution to streamline IT and ITIL, with automation options for incident management, availability management, request management, service-level management, service reporting, service asset and configuration management, change management, and knowledge management. The customizable dashboards and reporting tools give detailed insight into all your most critical KPIs. ConnectWise also comes as a mobile app for dealing with service requests and access data on-the-go.
lp.connectwise.co.uk

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, United Kingdom

Supported languages

English
ConnectWise UK screenshot: ConnectWise's financial dashboardTake Your Technology Business from Chaos to ControlConnectWise UK screenshot: Service ticket management in ConnectWiseConnectWise UK screenshot: Tickets can be searched for in ConnectWise

ConnectWise UK reviews

There are currently no reviews of ConnectWise UK.
 

ConnectWise UK pricing

Pricing options
Subscription
View Pricing Plans

Contact sales for a quote.

ConnectWise UK features

API
Invoice Management
Monitoring
Reporting & Statistics
Third Party Integration

Access Control (185 other apps)
Activity Dashboard (353 other apps)
Activity Tracking (223 other apps)
Audit Trail (192 other apps)
Auditing (269 other apps)
Automatic Notifications (366 other apps)
Compliance Management (222 other apps)
Custom Fields (206 other apps)
Customizable Reporting (277 other apps)
Data Import/Export (266 other apps)
Document Storage (202 other apps)
Inventory Management (227 other apps)
Inventory Tracking (215 other apps)
Real Time Data (244 other apps)
Workflow Management (246 other apps)

Additional information for ConnectWise UK

Key features of ConnectWise UK

  • CRM
  • Help desk management
  • Service support management
  • Ticketing system
  • Billing
  • Project management
  • Procurement
  • Dashboards and reporting
  • Email management
  • Timesheets
  • Dispatch portal
  • Service boards
  • ITIL process automation
  • Pipeline reporting
  • Business intelligence
  • Open API
  • Developer network
  • 300+ integrations
View All Features

Benefits

Billing & Invoicing: Use ConnectWise smart contract management to manage service contracts with agreement automation. Automate invoicing from service ticket data and sync payment details from your accounting system.

Helpdesk Management: Includes a ticketing system with workflow automation, SLA and performance monitoring and access tickets on-the-go from mobile devices.

Project Management: Create work plans and timelines and get detailed reporting on progress. Use the workflow engine to set deadlines and receive notifications of overdue tasks. Also includes a sales-to-project conversion tool.

Reporting & Dashboards: Dashboards show overviews as well as detailed explanations of KPIs. You can also use the custom report writer in ConnectWise to generate reports on whatever you want.

Cloud Services: Manage, monitor and bill for key cloud applications like Microsoft Office 365. Provide exceptional customer service to your clients and proactively address downtime.