ConnectWise UK Business management platform for the IT industry 0 reviews 20,814 Alternatives to ConnectWise UK
Explore a recommended list of ConnectWise UK alternatives for your business in 2019. Compare alternatives to ConnectWise UK side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
The next generation of professional services automation.
What users mention about HarmonyPSA See all reviews The combination of Salesforce and ServiceMax was such a bad fit for us. Many of our processes had to be done outside of the system and we were losing valuable information. The ability to retrace steps, or downloaded almost anything to. CSV format, to name a few, is an amazing feature. Pros: Almost too many to mention. The ticketing system is awesome, it can be customised extensively.
Business management solution for IT departments & MSPs
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews Poor technical support, lack of access to all services for a long time, there is no guarantee of system recovery if data is lost. After using this app for a while, I can tell that this is an excellent tool. We are very happy of its functionalities. I lost my account as I was not using it during my traveling, and I lost all my data associated with.
All-in-One MSP Software for MSPs and IT Support Companies
What users mention about Atera See all reviews The remote connection is solid and painless and the cost is outstanding. The organization of clients is great as well. I like the product very much it works like a charm and is very useful for managed services. We use it for the contracts with our customers. The deployment is nice and easy too. The implementation of webroot is a breeze and it deploys super quickly.
ITIL aligned service desk software
What users mention about NetHelpDesk See all reviews The pre-sales assistance was excellent and not pushy at all. The post sales support has also been wonderful. The only downside I find is that because there are so many features and possibilities within this software it can sometimes be hard to find the right way to work for me. The intoduction of web version of main aplication is the greatest an newest piece of its ever evolving and innovative approach.
A PSA Tool Designed To Run Your As-a-Service Business
What users mention about ConnectWise Manage See all reviews There are a lot of great features that are drilled down into the application. In a day to day use it's been a great tool for our office. Whilst it is still a work in progress, we are definitely using ConnectWise to improve our business processes and effectiveness. Since I've adopted that philosophy, I have been much more pleased and relaxed about using it and implementing it further into my business.
Automation software for all Professional Service Businesses
What users mention about Accelo See all reviews We have lost data on their platform, had hundreds of bugs, and there is limited or no support for users. It is little surprise that they have such a high 'churn. The overall experience is great and the functionality to manage all the different functions/areas in one application is amazing. I enjoyed working with both the Tech and Sales reps. The tech rep was awesome in answering any questions I had at any one time.
Project Management Made Easy
What users mention about monday.com See all reviews Simplicity, nice UI and awesome support. One of the greatest things of this product is the ability to customize the boards. The experience is very amazing as it helps throughout in your projects,communication and simplifies work. The allowed gifs, i like them, the ability to track when pulses were created or changed, its amazing, and the comment section.
Remote monitoring & management for managed service providers
What users mention about Naverisk See all reviews Ability to remote in to a system using different methods provides robust redundancy and hope for the great outcome. Very useful monitoring which works proactively to help resolve issues. Despite my overall dissatisfaction with the product, I always had respect and appreciation for the team at Naverisk until this happened.
Remote monitoring & management platform
IT Systems Management Software for SMBs and MSPs
What users mention about Kaseya VSA See all reviews Much better than the first experience I had with them. The people are good people and I trust and hope things are going to get better. The feature set is good and it is stable overall. It has been very good at alerting, monitoring and backups. Super happy to have this tool. It makes life funu for our IT office which makes them even more proactive than traditional reactive.
Remote monitoring & management platform
What users mention about NinjaRMM See all reviews Ninja is a fantastic RMM tool. It elegantly combines simplicity with ease of use. I love the fact that we can use our own icons and give it our own flair. Reports - They look nice and are simple to understand. Reliable RMM, Responsive Support, Receptive Executives, and One of the best softwares I have used.
Workflow & business process organization and control
AI-powered robotic process automation software
What users mention about UiPath Robotic Process Automation See all reviews The amount of functionality is simply amazing. The Recording and Scraping functions are great and work really reliably. Great tool for a popular usecase, better program representation would make it the best. The software is currently not so known in europe ,So i'm afraid that i'll have a hard time finding anotherr job with UIpath.
Cloud-based robotic process automation solution for SMEs
Project and work management for teams of all sizes.
What users mention about Asana See all reviews It is free or inexpensive and is super robust. I love the clean interface, short learning curve and the ability to share tasks with my team. I love how easy it is to start using, but how helpful it it is at the same time. It's a wonderful balance between features and ease of use. Solid (not perfect!) mobile app that keeps improving. Good pace of enhancements with legitimately good customer success emails about them.
Manage your projects from start to finish with Wrike
What users mention about Wrike See all reviews Stellar software and people. Wrike and its team are outstanding and have created the best project manager solution out there. Easy to use, once you have information in repeating for the next project works great, love the gannet charts, love the integration with gmail. Good reports to read, easy and clean app to look and use. Good way to share comments and notes with each other on different projects.
An online work execution platform for any size organization.
What users mention about Smartsheet See all reviews I would give Smartsheet an average medal, some features are good but some have to be really well understood to do it. Its not easy to understand. This product has no limit such a great improvement on our team on discovering this product exist! such a GREAT product. We are using this product for a long period of time and this product helps us to improves a lot of things in our team this product is AWESOME.
Industry's first context-aware Helpdesk Software
What users mention about Zoho Desk See all reviews The dashboard is of a great help for management. It creates a competitive spirit between the agents. It has a great and clean interface with many options that helps to reduce processing request times. My favorite free feature is the Customizable Help Center and Team Feed. The free version is Straightforward and easy use.
Comprehensive business management software.
What users mention about Scoro See all reviews Great implementation process and support. We’re pleased with the chosen solution and continuous tool improvement process. Just a positive experience, great that there is a program that helps mid-level professionals in their daily work. The software is easy to use, has many great features and it is a great help to everyday work duties.
Professional service automation tool built on Google G Suite
CRM for lifelong customer relationships.
What users mention about Insightly See all reviews Insightly might offer the best bang for your buck when it comes to CRMs. The ease of use is great and the layout/design is very clean. The best part of it is the integrations. The apps you can integrate with are perfect for the operations of a sales team, or any team. Excellent CRM with robust features. Great for established businesses as well as start-ups.
Cloud ERP and business management suite
What users mention about NetSuite See all reviews When NetSuite has errors, they tend to be very bad ones and take a while to get fixed, which hurts our daily business. There are times when we bump into a defect, these defects will impact our business processes and users. Now 1.5 years later, that company is thrilled with their choice. Sales are way up because of the improved website.
Web based customer support
Sales and marketing CRM for growing businesses
What users mention about Agile CRM See all reviews I searched extensively for a good CRM solution and Agile CRM seems to be best suited for our company. The feature set of Agile is right up there with the best of the best, but at a much better price point. Very user friendly and easy to use. The dashboards are very good and can be personalised according to the sales funnel of the company.
Quoting & Proposal CPQ Solution Integrating w/ your systems
What users mention about QuoteWerks See all reviews It's really a great quoting tool. It works well with ConnectWise, and its ability to export to Excel is great. The ability to change the templates and the customer service is outstanding. It's a good quoting tool, clear to read, and you have the option of connecting data w/distribution. Overall, it's been reliable.
Cloud-based quoting (CPQ) platform for MSPs, ISVs, and VARs
What users mention about Quoter See all reviews I cannot say enough great things about the team at Socket - excellent, forward-thinking product along with excellent customer service. Great quality quotes, and the ability to break down recurring charges and one time charges is great. Easily-configurable and flexible system. Friendly and helpful support.
Turning Sight Into Vistion
What users mention about LogicMonitor See all reviews Software is amazing, very easy to use, you can do cloud monitoring and I love it, I suggest you to go with it. The LogicMonitor support team is also excellent and easy to reach. This is a great group of folks. If they do to it what they have done to the web portal, it will be amazing.
Network Monitoring & Management Software
What users mention about ManageEngine OpManager See all reviews Price is always a problem when there is something you want so badly. However I can't deny that this software is excellent. Unable to delete SNMP custom trap processor, so in order to test a separate environment is required. It is no doubt outstanding Network management software.
Auvik gives you complete network visibility and control.
What users mention about Auvik See all reviews Historically, MSP's can be perceived as a threat to IT departments for fear of outsourcing their teams. Amazing product with an over abundance of features. Excellent service when things go sideways. It backs up copies of router configs automatically. The ability to compare 2 configs to see what changed is awesome.
SOC 2-compliant IT documentation management platform
What users mention about IT Glue See all reviews My techs no longer have to hunt for information and then worry it is outdated. I like that you can save so much information on i.t. GLUE, you can also have the ability to easily find and keep things organized. It is the most feature rich Documentation/Password Manger on the market, That is very mature in the market and heavily used by MSP's.
Remote Monitoring & Management in an IoT World.
What users mention about Domotz Pro See all reviews Domotz Pro is a great solution for monitoring distant networks. The remote agent infrastructure make the deployment and rollout easy. Domotz is super easy to install and get up and running. Set-up is as simple as connecting a power plug and a network cable. The only feature I feel is currently missing is a per-device report generator.
Backup and Disaster Recovery for MSPs
DNS-based web filter, malware/phishing protection & security
What users mention about WebTitan See all reviews Overall it is an outstanding web filtering platform that works perfectly and always proved to be helpful for our team. I love its responsive support. Furthermore, in order to filter websites WebTitan is the best solution. The greatest advantage of being able to respond to all needs. The most important feature of e-mail traffic monitoring.
Help desk & billing software for IT service businesses
Manage your IT environment from anywhere, using any device.
What users mention about Pulseway See all reviews This product is simple, satisfying, feature rich, and is very robust, easy to deploy and set group polices amazing. Mobile app features are carefully considered; they did not try and cram every feature in. Devs are active, responsive, and helpful in the forum. Free tier is better now, supporting two devices to give a better chance and trialing the product.
Virtual machine backup and replication for Hyper-V & VMware
What users mention about Altaro VM Backup See all reviews The entire package is simple and awesome, simply awesome, especially considering the price point. We are backing up Hyper-V and VMWare VMs and the overall experience has been fantastic. Backup software which does a good job making a backup of the system, upgrades do improve backup times and overal ease of use.
Cloud-based IT operations management suite
What users mention about Cloud Management Suite See all reviews The web console can be a disjointed at times. Every now and then the page doesn't refresh properly and I am forced to go back and repeat the same process over again. The sales team worked with me on cost to meet our desired budget and support has been nothing short of great. No more long nights and wondering who is missing what.
IT Automation for Today’s IT World
What users mention about ConnectWise Automate See all reviews Overall I'm impressed with the software. Screenconnect" software is brilliant, fast and reliable connections to your managed agents. It's been positive, but I would recommend shopping around to get the best tool for your firm. We are totally unhappy , every time we need support , it's really difficult to get someone with the right skills , so usually we skip and stay with bug / errors.
Instant Remote Support. Unattended Remote Access.
What users mention about Zoho Assist See all reviews We had an emergency where our remote support software (Screenconnect) is not working because the download is blocked by our Palo Altos. The program allows me to solve important issues while accompanying the product. This is a good way to get a loyal customer. For the wonderful price and ability to create custom system installers, it is the best I've used. Also, it doesn't tax the system it runs on.
Project management and collaboration tools
What users mention about Easy Projects See all reviews Easy, intuitive, has most of the necessary functionalitites, very good and quick support, wonderful video tutorials. I like this because it makes it easy to keep track of the progress of projects. I recently discovered the timer and love it. I love the dashboard and appreciate that I can see when my tasks are completed. I also appreciate the emails I get when a new task is created.
Enterprise Project Management Solution
What users mention about Clarizen See all reviews If you are prepared to work with a few manual steps, for the time being (that hopefully will improve), it is a great value product. Working with Clarizen is always easy, they are incredibly helpful and their Professional Services support is outstanding. The reporting suite is also very good and there seems to be a keen drive to continually improve the product.
Project Management & Time Tracking For Teams Of Any Size.
What users mention about ProWorkflow See all reviews We run an accounting firm with over 1,000 tasks per month with it. The support is outstanding, very responsive and helpful all of the time. The ability to task and track and invoice are fantastic, this really has changed the way we work for the better. The ease and customisation options. Clean and clear view dashboards and flexibility has been great.
Free online appointment booking software
What users mention about Bookafy See all reviews I have been with Bookafy for going on one year and I am very happy. Bookafy is affordable, easy to use, and constantly improving their software. Thank you for the great software. I really love what you are doing and I love Bookafy for my business. It is simple, and the customer services is so great whenever you have questions. Thank you for making such an easy system to use.
Cloud-based project & portfolio management software
What users mention about KeyedIn Projects See all reviews The support is terrific. Also the ease of setting up new users. If you've had similar issues, KeyedIn is an excellent solution. Great overall Project Management and Professional Services management solution.
The World's Most Intuitive PSA Solution
Field service management solution for small to midsize firms
Practice & workflow management solution
What users mention about Jetpack Workflow See all reviews I can't imagine running my business without it. They have a fantastic product and incredibly friendly and helpful staff. It makes clients feel you care about them and that you are on top of things. Jetpack helps me do that. Excellent software for the bookkeeping/accounting industry.
AI-powered optimization software for Amazon ads
Professional Services Automation Software
What users mention about Projector PSA See all reviews Very comprehensive set of capabilities, carefully thought-through in design and implementation. And finally, the team at Projector has been great in terms of helping us get the most out of the system. Projector PSA has been with us all the way. They have a vested interest in our success and are always open to our input.
Intelligent Professional Services Automation
Resource scheduling & project management for agencies
What users mention about Forecast See all reviews The website is virtually unusable for anyone who is visually impaired and uses screen reading software. There is little to no keyboard access and the site does not follow accessibility standards. I love forecast because it's makes it easy for me to coordinate my upcoming projects with the rest of my team. I like it very much! and strongly recommend the use of Forecast for your company's projects.
All-in-one, client-focused project management for teams.
What users mention about Avaza See all reviews Clean, Inviting and uncluttered User Interface. Really Powerful Reporting ( Amazing number of filters). I can recommend my customer/user to use this service so they can simplify their task. I am still trying this and getting some awesome result. I just get confused and get lost with so much reporting options. Also, I think the report should be under every particular subject.
Track billable time and project costs quickly and easily
What users mention about Replicon TimeBill See all reviews The reports is excellent and exactly what I need for company payrolls. On top of this, Replicon has outstanding customer support teams. Very User friendly, easy reporting, great support team with the ability to create customized reports. Great value for the price. Ease of access and the ability to do Single Sign On are great. Integrating the platform with other data sources was relatively easy also.
Web-based applicant tracking & PSA software
What users mention about Conrep See all reviews This software has compatibility issue, which I hate about it the most. The main problem I have with this software is the speed. The implimentaion process can be drawn out and a little unorganized. It will lock up sometimes and you will have to close out and go back in, a pain when your trying to update information.
Fresh approach to financial management
What users mention about Workday Financial See all reviews I like the easy access to different reports. I can put down information the way I want it and dive deeper into the data if I need to. Excellent, I can have all the analysis of my management in a single financial management system. Requesting absences is not often a smooth process. There are often errors that pop up that are not accurate.
Time tracking, task management, & project management.
What users mention about Intervals See all reviews Intervals introduces new features every quarter or so one of the latest is adding files through drag and drop. The lack of drag and drop used to be the biggest con for me, since I upload files often. Would be wonderful to have that feature. Otherwise it has been a overall good experience. Its giving you a chance to try the software before buying it, which is very smart because you will like the software and will ending buying it.
Delighted Customers. Unbeatable Integrations.
What users mention about Nexonia Expenses See all reviews Instead of being worried about losing receipts, we can simply take a picture of them with our phones as soon as we get them. It has been super helpful in processing invoices and receipts quickly. I use it on my phone most of the time which makes it super easy on the go. Nexonia is very easy to use, and the different color status markers are perfect to determine what is still outstanding.
Cloud based team scheduling software
What users mention about Resource Guru See all reviews Awesome, super cheap, it was easy to set up and had an intuitive feel when using it in our weekly scheduling meetings. Resource Guru is an amazing tool for us. Special thanks for helping us restore our account. Clean, simple and just lets you get on with it - no fuss or bother, no fancy words or unwanted flash.
The World's #1 Professional Services Automation Software
Time, billing, and project management software for SMBs
What users mention about BigTime See all reviews I decided to reach out to Customer Support and my issue was solve in less than an hour. Mary was awesome and I wish I had reached out sooner. Nancy - Customer support representative was awesome. She was able to solve some issues perfectly. I like how clean it is - our bugdets and hours are all tracked neatly now. Before it was all done manually, with the help of a spreadsheet.
Online Enterprise Work Management Software
What users mention about Workfront See all reviews The software has great capabilities, user friendly and WF community has been a wonderful support to learn about best practices. Overall, still in implementation but really going at a good rate. Our workfront consultant has been amazing and super helpful. Of all the products we reviewed during the sales process, this was the best and we are still happy with our choice.
Project Management, Resource Planning, & PSA software
What users mention about Mavenlink See all reviews It also has a really nice client facing functionality with awesome proofing capabilities for creative agencies. I like how easy to use this software is, the functionality and design are great and the site is very easy to navigate. User friendly interface, easy to implement, great time tracking tool, project budget control, best access level management, and so on.
Custom online database creation
What users mention about TeamDesk See all reviews TeamDesk is truly a Best of Breed environment, and my client is very happy too. Great customer support, great features/flexible to fit our needs. I like the ease of customising the database the most. I get an idea and I can implement it in minutes.
Customizable mobile business apps and forms
What users mention about GoCanvas See all reviews I like the ease of use and the ability to customize it to our needs. I appreciate the support offered by the GoCanvas team as well. Because of how easy it is to use GoCanvas, and because of the outstanding customer service, we have chosen to sign with GoCanvas for a full year. Overall, we have been very satisfied with the service and the customer service has been great.
Complete Work Management Software
What users mention about KiSSFLOW See all reviews The ease with which one can use the software. The simplicity it also comes with. KiSSFLOW is easy to use and very user friendly. From building the form to using it, it is very simple. Kissflow is very good software for workflow design and implement.
Control Spend. Lower Costs.
Accounts Payable software for automated invoice processing
Form and Process Automation for Growing Businesses
Standard operating procedure (SOP) software
Cloud based student information management software
What users mention about Administrator's Plus See all reviews They are always polite and courteous. The in-services they offer are also very helpful. That's some combination of poor strategy, poor leadership, and poor execution. Support staff I use the product for everything at the school and it is by far the best. Would recommend this product to any school.
The #1 Rated BPM Software!
What users mention about Promapp See all reviews The Promapp team are passionate, responsive, smart and just great to deal with. I highly recommend Promapp to any organisation. Excellent for capturing processes with good paths for providing feedback for continuous improvement. Its exceptionally easy to use, has streamlined our QMS and audits, and is helping identify process gaps and opportunities for improvement.
Business rule automation & workflow management software
Online form and application builder for business workflows
What users mention about PerfectForms See all reviews We also inspect every Fire department in the state of Mississippi and collect fire hydrant information around the state. When I started at the company, we collected all of this information on paper. PerfectForms is an excellent product with excellent customer service. We had looked at a number of vendors in the space and chose Perfect Forms based on functionality and ease of use.
Cloud-based solutions for audit, risk management, compliance
What users mention about Onspring See all reviews Contract alerts, reporting and dashboard are amazing. It is incredibly flexible and easy to customize to any needs you have. Making changes involves no programming, no need for technical experience, and no need to ask Onspring to do it for you. Great Swiss Army knife of a solution with support to boot.
Human centric business process management
What users mention about Engage Process Modeler See all reviews I have given 5 stars in every category of the review and this is really true, a wonderful product and great team at Engage. We are very happy with Engage. We use it to create quick insight into our own processes and our customers. Fantastic tool for documenting and analysing business processes.
API Integration Software - Cloud & Self-Hosted
Business Process Management and Analysis software
Workflow management platform for medium to large businesses
Low-code application development platform
What users mention about Appian See all reviews There is no case management designer and I think it s missing when you work with business. Our implementation for Aegon is a great success. Now they discovered the product options, plenty of new projects will be using Appian. Overall customer support and service. The Appian Labs offering is great to better know the solution.
Online Business Process Management system
Microsoft-based process analysis & intelligence platform
Cloud-based software for digital transformation
The ONLY BPM platform with time-based process automation!
What users mention about Process Director See all reviews There are lots of BPM software solutions available. Please be careful when purchasing one, especially one with a hefty price tag like BP Logix. Most things are very easy, with very little programming needed, point and click. Some of the best support i have ever gotten from any product. The interface can get a bit confusing at times and slow to navigate with lots of popups.
Business process management & workflow management automation
Online business process management (BPM) & workflow software
What users mention about ProcessMaker See all reviews Great application, have embedded it with GLPI (IT management: asset + incident/request). The solution has saved cost for my organization and has improved our turn around time. I developed some <BPM projects with ProcessMaker, its amazing because ProcessMaker its full oriented to enduser with BPMN 2.0.
Process management solution for small to large businesses
Robotic Process Automation for the Modern Enterprise
What users mention about Tonkean See all reviews It doesn't adjust when I mark an agent/opportunity as a "dead" lead...it will keep asking about that lead even though it is dead. Overall, Tonkean was a good improvement over managing project milestones in a spreadsheet. The software is nice to look at and its fairly robust.
All-in-one product management platform & roadmap tool
What users mention about productboard See all reviews Awesome product and nice new insight compared to other product management tools like Aha.io. I had a tiny bit of trouble getting a hang of the UI the first few hours. Which was frustrating at first, then I watched a few tutorials, got the hang of it, and was off to the races. The lack of automated communication back to customers when a feature is progressing would be my only negative so far.
Enterprise-grade workflow applications builder
Intelligent low-code and process management platform
What users mention about bpm'online studio See all reviews Great interface, absolutely user-friendly and rich functionality for very reasonable price. Customer success management is another great thing about bpm'online. Bpm’online will not only help automate processes but also organize them – it is a win, win situation. Each user’s activity is identified and each user held accountable. With this complete oversight, human error is easily identified and corrected, and processes easily adjusted to minimize mistakes.
Cloud-based digital workflow management automation platform
What users mention about Nintex See all reviews It is expensive for a small-sized company because it is charged per server. The item has a decent and solid work process demonstrate which is extremely dependable and furthermore gives chance to troubleshoot the issue. This is no longer the correct price for the system, this is no longer a correct pricing. It is not possible to print out the flow.
The Lean management platform
What users mention about Pipefy See all reviews I couldn't imagine there would exist such an amazing tool. It fits almost perfectly to any process. The easy way to create your own processes, friendly interface and connections. Support is a great differential too. I love that it is so easy to use and to personalize, creating a unique and useful tool.
Digital process automation for medium to large businesses
Task & project automation for growing teams
Create custom business apps for your team!
What users mention about Ninox See all reviews It is immediate in daily customizing and for a small company like mine it can be a winning opportunity. It annoys me the most that I can not program. That I do not speak any programming language and thus can not exploit the full potential of NInox. Not expensive in front other softs. ICloud Team work is amazing and reliability is on top.
The retail operations platform for brands and retailers
What users mention about Brightpearl See all reviews The system is very easy to use, has great functionality, looks good and does what it says it does. I tested lots of other systems, and while not perfect, Brightpearl seems to be the best of them. It is cloud-based, easy to use, intuitive and so so clever. I can't recommend highly enough plus they are really nice people to work with too.
World's #1 roadmap software
What users mention about Aha! See all reviews The crowd sourcing ideas management is excellent and the help staff are very responsive to help requests. We love Aha and the way it helps our distributed team to stay focused on what's important. Increased ability to manage projects effectively and an ability to handle more projects without a decrease in organization.
Team workflow, SOP and recurring process management platform
What users mention about Process Street See all reviews I love how easy it is to use and that we can embed Processes into blog posts. Thank you Process Street for a great product. Deceptively easy but rather powerful. A great way for a team to share procedures in a way that is sustainable and used. Its been great, the support has been fantastic while I got integrations and process design sorted.
Project & Issue Tracking Software - See why we're #1!
What users mention about JIRA Software See all reviews The ease of linking tickets, great visibility and powerful team reports. Very scaleable and works great together with Confluence. What I like most about Jira is that it consists of numerous interesting features. I like its extreme ease of use. This solution allowed my team and me the ability to track our projects in a sufficient manner that lead to great project success.