ConnectWise UK vs Kimble PSA Comparison

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Overview

ConnectWise UK is a business process automation solution which allows users to sell, service, and support technology, with...

Kimble PSA is a cloud-based professional services automation solution which helps professional services organizations run...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

71

73

30

4

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

3.8

(17)

5

4

3

2

1

5

6

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

Pros

Pros

Our Customer Success Managers have been amazing, responsive, and the team is always willing to help us implement additional functionality.
We are now fully reliant on Kimble as our core system and very happy that it supports our business extremely well.
There is always more to implement, and we have the ability to implement what features we want, when we want it.

Cons

Cons

In the days of pay-as-you-go, this is outdated and unfair.
Poor experience for the implementation specialist.
Kimble has a lot of functionality and as a result it can be hard to find what you are looking for if you are not in the tool every day.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review22 days ago

Key features

  • Total features15
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Approval Process Control
  • Assignment Management
  • Audit Trail
  • Automated Billing
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billable Hours Tracking
  • Billing & Invoicing
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Capacity Management
  • Change Management
  • Client Portal
  • Collaboration Tools
  • Configuration Management
  • Contract Management
  • Cost-to-Completion Tracking
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Demand Forecasting
  • Dependency Tracking
  • Document Management
  • Drag & Drop Interface
  • ERP Integration
  • Email Alerts
  • Forecasting
  • Gantt Charts
  • Geolocation
  • Help Desk Management
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Issue Tracking
  • Job Costing
  • Milestone Tracking
  • Monitoring
  • Multiple Projects
  • Order Tracking
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Portfolio Management
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Templates
  • Project Tracking
  • Project Workflow
  • Projections
  • Proposal Generation
  • QuickBooks Integration
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receiving
  • Recurring Tasks
  • Reporting & Statistics
  • Resource Allocation
  • Resource Management
  • Role-Based Permissions
  • Search Functionality
  • Self Service Portal
  • Skills Tracking
  • Status Tracking
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Time & Expense Tracking
  • Timesheets
  • Visual Analytics
  • Total features81
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Approval Process Control
  • Assignment Management
  • Audit Trail
  • Automated Billing
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billable Hours Tracking
  • Billing & Invoicing
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Capacity Management
  • Change Management
  • Client Portal
  • Collaboration Tools
  • Configuration Management
  • Contract Management
  • Cost-to-Completion Tracking
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Demand Forecasting
  • Dependency Tracking
  • Document Management
  • Drag & Drop Interface
  • ERP Integration
  • Email Alerts
  • Forecasting
  • Gantt Charts
  • Geolocation
  • Help Desk Management
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Issue Tracking
  • Job Costing
  • Milestone Tracking
  • Monitoring
  • Multiple Projects
  • Order Tracking
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Portfolio Management
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Templates
  • Project Tracking
  • Project Workflow
  • Projections
  • Proposal Generation
  • QuickBooks Integration
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receiving
  • Recurring Tasks
  • Reporting & Statistics
  • Resource Allocation
  • Resource Management
  • Role-Based Permissions
  • Search Functionality
  • Self Service Portal
  • Skills Tracking
  • Status Tracking
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Time & Expense Tracking
  • Timesheets
  • Visual Analytics

Integrations

  • Total integrations15
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations9
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ConnectWise UK vs. Kimble PSA

See how ConnectWise UK and Kimble PSA stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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