Contract Express Pricing, Features, Reviews & Comparison of Alternatives

Contract Express

Automation of legal documents, contracts, and forms

4.88/5 (8 reviews)

Contract Express overview

What is Contract Express?

Contract Express is an automated self-service document creation platform for businesses to draft complex, signature-ready legal documents such as employment contracts, risk and compliance documents, security agreements, wills, and more. Features include Boolean searching, custom clauses and terms, approval workflows, proprietary authoring, custom templates, and data analytics.

Contract Express uses smart questionnaires with integrated markup, compliance, and relevancy tools, enabling users to draft automated legal documents without the need for coding or formatting. Custom common clauses and terms can be created and shared across multiple document templates. This provides consistency in content as well as enabling team collaboration and review through simultaneous and in-sequence review features.

With Contract Express searchable document feature, documents can be filtered using customizable data points and system generated data. Boolean search capabilities enable users to query the body of a document with a combination of search filters so that searches can be further refined to reduce and refine the number of results from the query.

Data analytics provides Contract Express users with business insights and key usage data of content created and shared within the platform. Additionally, with approval deadline monitoring and template usage analysis, users can see where contracts are stalling and causing delays, so modifications can be made to improve and speed-up processes.
www.contractexpress.com

Pricing

Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, Australia, China, Japan

Supported languages

English
Contract Express screenshot: Contract Express non-disclosure agreement templateThomson Reuters Contract Express Demo videoContract Express screenshot: Contract Express dictionary editorContract Express screenshot: Contract Express document archive and permissions managementContract Express screenshot: Contract Express case filesContract Express screenshot: Contract Express document template libraryContract Express screenshot: Contract Express form completionContract Express screenshot: Contract Express smart questionnaires

Contract Express user reviews

Excellent
7

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.6
  4.9
Emily Peck

Can't live without it!

Used daily for 2+ years
Reviewed 2019-11-27
Review Source: Capterra

Our overall experience has been hugely valuable to our department. It has saved our team hundreds and hundreds of hours over the years and we can't imagine going back to the way we worked before.

Pros
We use this software to automate client intake and to generate Official Rules for game promotions. It has enabled our team to handle our large workload in a faster, more efficient, and streamlined way than ever before. We love being able to have a plain-language, easy to understand, questionnaire that still gets us the information we need to populate legal documentation and our clients love it too! Utilizing business rules for different templates allows us to calibrate and spot higher-risk legal issues and ensure we are spending our time on higher business value programs.

Cons
We have had a great experience with Contract Express and there really aren't many negatives. To new users, I would say that the coding can take some time to learn if you are going to do it yourself. There are also some limitations in the design/flow/customization of the questionnaire but it's things that would be more "nice to have" and are not a requirement to using this software successfully.

Response from Thomson Reuters


Dear Ms. Peck,

Thank you or your glowing review of Contract Express! We are elated to hear the software has enabled greater efficiency for you internally and for your clients as well.

Thank you for being a valued Contract Express customer!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Maria Kouchis

Great software!

Used daily for 1-2 years
Reviewed 2019-11-22
Review Source: Capterra

Digital River has very complicated contracts. This tool has helped us and our sales team more easily, efficiently, and quickly generate their own contracts, with all of the right reviews and approvals to ensure full compliance.

Pros
The ability to (1) easily generate complex contracts; (2) the negotiation feature to ensure all changes are caught and accounted for; (3) the manner in which generated contracts are able to be routed for approval to different individuals/teams, if/when it is required; and (4) the great help and support from their customer service team.

Cons
It is a little difficult to learn how to create contract templates without some training.

Response from Thomson Reuters


Hello Ms. Kouchis,

Thank you very much for your positive review of Contract Express. We are delighted to hear it's been instrumental in self service contract creation while ensuring compliance as well!
Thank you for being a valued customer!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Amelia Finch

So far, so great!

Used daily for less than 6 months
Reviewed 2019-11-25
Review Source: Capterra

I have only been using ContractExpress for about 2 months, but it has been extremely beneficial in helping our customers streamline creating forms for their clients. Looking forward to many more months!

Pros
The customer service has always been second to none. I've sent over a handful of questions, and I always get a response back the same day!

Cons
Using this software was a steep learning curve for me, but with only a couple of hours of training, I caught on very quickly.

Response from Thomson Reuters


Hello Ms. Finch,

Thank you for your review of Contract Express. We are delighted to hear out customer service has been great and that you've been able to learn how to use the software quickly.
Thank you for being a valued Contract Express customer!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Rachael Pileggi

Worth it for small law departments

Used daily for 6-12 months
Reviewed 2019-12-02
Review Source: Capterra

Very positive experience! We are doing work of a senior paralegal/junior attorney through automation and administration by a legal assistant. Highly efficient and once heavy lifting on automation was complete, easy to implement with users as very user friendly.

Pros
I know that the contracts being signed are done properly without attorney oversight. I can spend my time doing actual drafting work vs. more administrative customization work. Made contracting more self-service to the business and will continue to implement this more over time. High version control and easy to update standard language and know the next contract to be signed will include it without version control issues and training the business.

Cons
Wish there were more contract management features for organizing and managing existing executed agreements. Had to complete work around through Datasheets.

Response from Thomson Reuters


Hi Rachael,

We appreciate you taking the time to write a review for Contract Express! It's fantastic to hear that document automation is freeing up your time for higher value activities and standardizing your document creation process. Thank you for giving the software a try and for being a valued customer! Best Regards.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Robert Sawyer

Contract Express - Best Document Automation Out There

Used monthly for 2+ years
Reviewed 2019-11-26
Review Source: Capterra

We're capable of generating estate planning document packages that can contain up to 15 documents and total more than 200 pages, and they're all driven by a single questionnaire within Contract Express. The days of manually assembling complex documents are over.

Pros
Contract Express makes it very easy to automate documents. You can program small, simple documents in a very short amount of time. It's so intuitive that your average power user could learn how to automate a document in 20 minutes, so not every project requires someone with programming experience. However, the software is also capable of scaling up to handle complex, multi-document packages with complex branching logic as well.

Cons
This is a minor quibble, but the documentation at the time (back in 2016) was somewhat lacking. While their training and support teams were amazing and responsive, we sometimes just wanted to dive in and read a manual and learn for ourselves, but we had a tough time finding the answers we needed without getting a person on the phone.

Response from Thomson Reuters


Dear Mr. Sawyer,

We sincerely appreciate you taking the time to write a favorable review for Contract Express. It's great to know that you've successfully scaled the software to suit your needs and have experienced major efficiency gains as a result. We are thrilled to hear you call it the best document automation out there! Thank you for being a valued Contract Express customer!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Contract Express pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Please contact Thomson Reuters for detailed pricing information.

Contract Express features

API
Activity Dashboard
Automatic Notifications
Compliance Management
Document Storage
Third Party Integration
Workflow Management

Activity Tracking (367 other apps)
Audit Trail (370 other apps)
Auditing (402 other apps)
Billing & Invoicing (341 other apps)
Customizable Reporting (456 other apps)
Data Import/Export (431 other apps)
Document Management (408 other apps)
Inventory Management (516 other apps)
Inventory Tracking (384 other apps)
Monitoring (352 other apps)
Real Time Data (375 other apps)
Real Time Reporting (334 other apps)
Reporting & Statistics (663 other apps)

Videos and tutorials

Additional information for Contract Express

Key features of Contract Express

  • Access Controls/Permissions
  • Alerts/Notifications
  • Autofill
  • Buy Side (Suppliers)
  • Collaboration
  • Drag & Drop
  • Electronic Signature
  • File Storage
  • Forms Creation & Design
  • Government Contracts
  • Interaction Tracking
  • Multiple Output Formats
  • Process/Workflow Automation
  • Reporting/Analytics
  • Sell Side (Customers)
  • Team Collaboration
  • Templates
View All Features