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Craftybase Logo

Craftybase

4.6
(176)

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Inventory and manufacturing software for small businesses

(1)

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Craftybase Features

Features Summary

Functionality

4.4

/5

176

Total features

79

11 categories

Craftybase features

Activity Dashboard
Activity Tracking
Alerts/Notifications
Automated Scheduling
Billing & Invoicing
Bills of Material
CRM
Cataloging/Categorization

Common features of Inventory Management software

API
Accounting Integration
Activity Dashboard
Alerts/Notifications
Barcode/Ticket Scanning
Cost Tracking
Customer Database
Customizable Reports

Price starts from

39

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.4

/5

176

Price starts from

39

/user

Per month

learn more

Total Features

79

Unique features

  • Purchasing & Receiving

  • Inventory Auditing

  • Product Lifecycle Management

  • Labeling

Functionality

4.3

/5

5.5K

Price starts from

50

/user

Per month

learn more

Total Features

115

Features in Common

26

Unique features

  • Email Templates

  • Interaction Tracking

  • Sales Forecasting

  • Work Order Management

Functionality

4.7

/5

1.1K

Price starts from

0

Per month

visit website

Total Features

68

Features in Common

25

Unique features

  • Shipment Tracking

  • Marketplace Integration

  • Carrier Management

  • Freight Shipping

Common Craftybase comparisons

Craftybase logo
Katana Cloud Inventory logo
CraftybasevsKatana Cloud Inventory

Reviewers who mentioned features said:

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Sean T.

Arts and Crafts, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Using Craftybase to Improve Manufacturing and Track Costs

Reviewed 5 years ago

Currently able to describe our costs in terms of US Dollars per gram, and able to average our inventory into a proper Schedule C tax form. Their price guidance feature also enables us to make our business more sustainable.

Pros

- Tools for tracking individual manufacture events. - Tracking material lots, traceability reports. - Expense and material tracking. - Cycle Inventory Interfaces - Category feature allows tracking manufacture failure reasons - GMP encouragement and functionality

Cons

Interface is a bit slow in terms of UI. Some reports could be improved. Small new features are sometimes slow to be developed, despite requesting nearly two years ago.

KS
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Kristin S.

Apparel & Fashion, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Powerful! Great way to organize and track supplies & materials

Reviewed 5 years ago

I used to use Google sheets to track my materials. I thought Craftybase wouldn't be much use to me because my sales volume is pretty low. But because I make one-of-a-kind items, that means hundreds of unique materials. My spreadsheet got unwieldy! Once I started on Craftybase, I wish I had subscribed way sooner!

Pros

It's powerful and flexible. I've created some custom categories, and it enables me to search for things by color, style, etc. A really great way to keep track of inventory of materials on-hand. I can sort things by date, supplies purchased from a specific vendor, view only certain categories, etc. It integrates with Etsy, which is nice.

Cons

Some things I wish I could change preferences on (e.g. when/how sales tax is counted or not). Not really a con, but I'd love to be able to create custom fields (e.g. color, fiber content) rather than putting those things in the notes box.

CC
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Cole C.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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too expensive

Reviewed 6 months ago
Pros

i like the reports you can run like schedule C, but I found the numbers to be off from Etsy.

Cons

Company raised prices by 3x while my business took a massive hit. Could not believe how much more they wanted for what little i did.

JL
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Jeannie L.

Arts and Crafts, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Can't Live Without It!

Reviewed 5 years ago

I can keep excellent track of inventory, profits and other finances, and pull reports at any time for taxes, stocktaking and more.

Pros

I love how I can keep track of all my inventory on hand, everything that has been sold, my profits, pull needed reports, automatic uploads and so much more.

Cons

It is a little confusing in the beginning but within 2 weeks, I was majorly loving this program.

RL
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Remigiusz L.

Furniture, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Expensive buggy

Reviewed 3 months ago

I regret spending time on it. Don't use it as you get use to that will be harder to leave

Pros

It promises a lot. Looks nice simple and clean

Cons

Expensive, poor integrations, no cuctomizations at all. Simple errors not fixed tru years

AN
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Amanda N.

Retail, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for Batches!

Reviewed 5 years ago

Has been great. I don’t really call to complain so I guess we’re all good.

Pros

This is a great way to keep track of all my inventory, batches and packaging. I love how I can make a full product and craftybase will actually account for everything right down to the time used, cap and stickers. It really keeps my business profitable and professional. Good customer service! intergrades with so many options. Very cost effective.

Cons

It’s needs a Canadian tax/paperwork section. Would love for it to automatically recognize an invoice and copy it in. menu set up

ML
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Michelle L.

Arts and Crafts, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for artists, crafters and makers of any size

Reviewed 5 years ago

I’ve always felt intimidated by the inventory process, but after some quick tutorials to familiarize myself with the basics, Craftybase made it very easy to apply the principles to my business. I love being completely on top of my business, and understanding exactly how it’s doing. Having a digital solution that’s perfectly designed and priced for a small business like mine is greatly appreciated.

Pros

I found the software very fun and easy to use. It’s flexible for different industries, and scales nicely for maker businesses of just about any size. Although the software is designed with US tax preparation in mind, it can be adapted fairly easily for Canadian users as well.

Cons

I wish it was adapted officially for Canadian use in the future. I’d also love to have integration with QuickBooks Online. But these are minor quibbles.

VN
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Vy N.

Cosmetics, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Essential Software for Crafting and Inventory Management

Reviewed 5 years ago

Craftybase has been vital for transforming my hobby to a business. I would recommend it for anyone who would like to get a better overview of their inventory and sales (and have already referred several of my friends). It can require a bit of manual input/workaround at times to get it to work the way you want, and I hope they'll keep adding functionalities in the future.

Pros

Craftybase covers all needs I have as a small business owner / craftsperson. It enables lets you track recipes, manufactures, inventory, sales and costs, which is crucial if you're going to run a craft business of any kind. It has a great selection of reports that you can pull - from expenses (for tax purposes), to material overview, to category sales and many more. It's a decent price for what you're getting and I have not found any other software with the same user friendly interface and functionalities. Support is very responsive and usually gets back to you within 24 hours.

Cons

Some minor annoyances, such as no easy option to add bulk expenses (such as 10x postage fees for 10 different orders), edit imported orders, or handle bundles. It means putting in a bit more manual effort, but I'm hoping these are things that will be added over time. I also wish they would keep backup data for longer - I went maybe half a year without renewing my membership, and had to re-enter all the data again when I decided to renew.

JW
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Janna W.

Arts and Crafts, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The only usable software for makers

Reviewed 5 years ago

Overall, Craftybase is the best software for my business. There is no other comparable program to track manufacturing of handmade goods in the way this software does. Is it perfect? No. But they are always making improvements based on user suggestions so I think it's only a matter of time until it does everything that I need it to. And the price? Totally reasonable for what it does.

Pros

This software allows me to track the costs of my materials and labor to accurately price my products. It also keeps track of all my expenses, manufacturing, inventory, tax info and more. It is super detailed and useful.

Cons

It doesn't have an option for tracking sales of services in the same way that it does for physical products. As someone who often does design and printing and other services with my products as well as workshops...there isn't a good way to designate which items are manufactured products and which are just services and don't have a cost of goods sold associated with them.

SH
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Stephanie H.

Cosmetics, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Craftybase is a good fit for soap and cosmetic micro biz owners.

Reviewed 5 years ago

Craftybase is geared toward small craft businesses, but you aren't likely to outgrow it overnight. And the customer service is some of the best I've ever experienced, so if you run into issues or limitations, they will work with you towards a fix. The dashboard gives a snapshot of orders, expenses, stock levels, and profitability. And, a series of tabs lets you navigate to specific sections intuitively to input new activity or access info. It is a cloud-based, so it’s great those who need to access inventory information away from home base, or those who find that alternatives don't work on their favorite device. While some user may miss accounting and formulating features, the granular sales and inventory tracking alone make Craftybase worth the price.

Pros

-solid inventory tracking for raw materials, masterbatches, and finished product -COGS and tracking -pricing guidance -recipe archive -traceability tools for GMP compliance -order management -interfaces with several popular e-commerce solutions

Cons

-lacks robust accounting features -subscription software (instead of a one-time software fee) -requires internet connection to utilize -lacks formulating features specific to soap and cosmetics makers -no banking integrations -product bundle tracking is clunky

KR
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Kasia R.

Consumer Goods, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing and a must-have for any business!

Reviewed 5 years ago

It's been great to work with Craftybase. Their support is very responsive and provides the quality customer service it's hard to come by. One feature we just discovered was bundles and we are now are able to offer bundled products with an easy and no need for manual entry each week.

Pros

We used to use spreadsheets to keep track of our inventory and raw materials until I discovered CraftyBase. It was one of the best investments we've made. Software is super easy to use, provides many tools and features to keep track of not only inventory and materials but also orders, different locations where our products are sold. It's all-in-one type of software that any business should have.

Cons

Ability to sync to regular Amazon inventory/order system.

Vendor response

Hi Kasia! Thanks for the review - you'll be pleased to hear that our Amazon integration is available for any US marketplace store, not just for Amazon Handmade :)

BK
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Bonnie K.

Consumer Goods, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ceaftybase for Jewelry Business

Reviewed 5 years ago
Pros

I like this this is a cloud-based application. It works well for a jewelry business to track inventory, expenses and sales. It integrates with a few of the more popular e-commerce handmade platforms.

Cons

Some of the bugs are frustrating. For example, some of the Etsy fees do not auto associate with sales/products. So when trying to associate these fees, the fields in the Associate dialog do not keep focus. I can click in the field and then start to enter the product or order just to find focus was lost and nothing is being entered. There are lots of associations that need to be made, so it's very frustrating to select the field and then lose focus most every time.

LR
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Lynne R.

Cosmetics, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great inventory program for small handmade bus

Reviewed 5 years ago

CB is fairly easy to navigate and learn. Great customer support via email or real-time chat. I was able to run tax reports easily and keep track of inventory.

Pros

Affordable with different tiers and features. Great inventory program for small handmade business. Integrates well with e-commerce platforms and Etsy. Great response time with customer service. Web based and accessible from any computer. Ease of running different reports.

Cons

Would like to see some additional customization options with bundles/gift boxes and recipes. Would like to be able to add amounts of materials in more than one type of measurement (metric, US customary units) Also more customizations with reports

MF
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Mystique F.

Cosmetics, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I don't know what I'd do with out Craftybase

Reviewed 5 years ago
Pros

Great functionality! It has everything I need to run my handcrafted skincare business. I can sync my eCommerce channels with my inventory and keep track of raw materials and packaging materials, whole loaves of soap (product components) down to individual bars(products). Craftybase also gives me monthly reports for local sales tax purposes. Thank you for making my life easier!

Cons

It takes a little getting used to, but once you have everything set up it runs smoothly. Searching the help section is easy and you can always reach out and ask for help.

NM
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Natalie M.

Retail, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Craftybase has saved me thousands of $$ in time

Reviewed 5 years ago

As a one woman show, Craftybase has saved me thousands of dollars in time not spent inventory tracking and bookkeeping. Well worth the monthly fee. All my inventory issues are managed and I know it will be accurate for tax time.

Pros

Craftybase integrates almost seamlessly with both Etsy and Shopify. Every time I have had a question or issue, custom service is super helpful and quick. I’ve been using the software for over 5 years, and over that time the developers have listened to community feedback and greatly increased the efficiency and functionality of the software. Once you understand the terminology, you can manipulate the software to benefit your business needs.

Cons

Could use more bulk edit functionality, and the ability to back edit where a change in a material is automatically reflect in all product recipes and all previous manufactures.

GC
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George C.

Consumer Goods, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Craftybase works for us

Reviewed 5 years ago
Pros

It simplifies the process of figuring out how much to charge on a manufactured item, it basically does my taxes for me and it allows me to know what I need to restock (products or materials) with just a click or two.

Cons

It should integrate more. You have all my user data, why can't I automatically Import it into mailchimp? Why can't I create a shopping list and export it to my local online diy shop? I also can't collate my inventory on the other platforms when something sells on another - access is read only. You could do more with what you've built. Its great - it could be amazing.

AF
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Amy F.

Arts and Crafts, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Can't live without it!

Reviewed 5 years ago

Lifesaver, timesaver.. Wish I'd had it from the very beginning of my business.

Pros

Craftybase is an easy to access, straightforward platform that keeps tabs on my 100s of items (materials & finished products) in inventory.

Cons

There are some small details that could be improved upon, and Craftybase seems to be very responsive to user input to improve these details.

MM
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Mike M.

Arts and Crafts, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good

Reviewed 9 months ago

Good

Pros

Ease of setup and customer service and inventory control

Cons

Adding inventory to a second store did not show correct quantity and shows -quantiys

LE
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Leslie E.

Health, Wellness and Fitness, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Time & money saver for a small business.

Reviewed 5 years ago

My overall experience has been great. Their customer service has been on point....always quick to respond, friendly and professional. It's been easy to keep up with my expenses and profits for taxes too.

Pros

It's pretty easy to use. I love that it keeps my recipes and shows when an ingredient is getting low or even the whole product so I can schedule when to restock. I am also thankful that it shows my costs in making each product along with showing recommended retail & wholesale pricing, as well as what my profits are.

Cons

Some of the features can be confusing. For me, the stocktakes have been too time consuming, so right now it's not my favorite.

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Woody R.

Arts and Crafts, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Recommend to anyone who sells crafts as a real business

Reviewed 10 months ago

I can tell my unit profitably per product and then keep selling through the channels and products that are most profitable and successful. It is unbelievably cool, I would recommend it to anyone who's in the arts/crafts field.

Pros

This software can link directly to all my selling channels, and it can track my inventory/materials, AND I can consign things to different locations. So I have a literal full view of my materials across every store I'm in. I love that. It has changed my life.

Cons

It's not visually stunning, but it works great. Definitely feels like a "technically skilled" people program. It was a little intimidating to set up. But so so worth it.

KB
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Kristina B.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Craftybase makes everything easier!

Reviewed 5 years ago

I love creating, not accounting or bookkeeping. Craftybase makes the least fun parts of my work so much easier!

Pros

I love how Craftybase helps me to track inventory and allows me to set reorder triggers when I approach minimums for stock on hand. It's easy to track manufactures, identify ingredient batches, set pricing for different customer categories, and price/create new, bespoke products using ingredients in the system.

Cons

Since I leverage less popular outside software, I sometimes have to wait a little longer for integrations that are relevant to me--but there hasn't been anything I've pined for that didn't show up as an option as they continually expand their offerings.

JD
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James D.

Fine Art, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Solid Product with a Moderate Learning Curve

Reviewed 9 months ago

Overall it's been good. I would recommend it to any other vendor if asked. There is absolutely some time required upfront to get it going but once that's done the automation saves me an hour hour or two each and every event we do. My time has value and even at minimum wage in my area I don't need but an event or three to have paid for the subscription each month. I've been that vendor making paper...

Pros

Sales integration and inventory are the biggest winners. Put some thought into and setup the SKU's correctly across your channels and a majority of the paperwork is taken care of for you. That's worth hours after each event. If you have relatively static items building a recipe for manufacturing inventory is almost as easy. Once those are seeded correctly it's just a minute to record that you made X number of an item. COGS is updated, stocks are updated and expenses are tracked.

Cons

Learning curve was moderately steep. This wasn't unexpected as my day job is in setting up production systems so I have an idea of the complexity that is needed. Expect to spend a moderate amount of time building and then probably heavily modifying what you setup that you thought was correct. You just don't know what you don't know until you start using it and realizing how it actually goes together...

JM
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Josh M.

Consumer Goods, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Crafty is Simple and Straightforward. Worth the Money

Reviewed 9 months ago

Crafty has streamlined our inventory management, with a slight learning curve and ability to handle the needs of our business. So far we are very happy with the software and excited to see how it evolves. Small issues are to be expected with such a system handling so much data everyday, the support team is friendly and efficient.

Pros

The ease of setting up everything and the user interface is very friendly and easy to navigate.

Cons

We had some trouble with the "Product Bundle" process when compenentizing our products, a lot of our wholesale sales channels include "Tester" products which is the same as the product. This created duplicates of products in Crafty which resulted in us having to spend more time fixing issues.

AL
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Adam L.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Craftybase is our go-to Inventory management!

Reviewed 10 months ago

We have loved the overall experience, and haven't found anything even close to what Craftybase is capable of. It is an essential part of our workflow, and helping us maintain inventory, and recipes. We truly value Craftybase and would recommend to anyone that is a maker, crafter, or in need of solid inventory management.

Pros

We love the ease of use with Craftybase. We have a ton of items that we sell indiviually as ingredients, as well as combined to make other products on our shelves. Craftybase allows us to build these "components" as well keeping track of each individual ingredient. This is by far the most accurate and easiest way we've found to keep track of inventory, and recipes.

Cons

There is a bit of a learning curve when first starting out, but that is mostly because we had to learn the terms that Craftybase uses, and the functionality behind some of the features. There are tons of good walk-throughs in the system, as well as good examples. Customer service isn't the most reachable. If you have a question, it may take a day to hear back, and they only have email. There is no live chat, or phone support. There's no onboarding calls or dedicated support staff to really help you hit the ground running, so you'll have to spend some time really learning the system, and try and send questions that you don't need immediate answers to.

SH
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Shelly H.

Luxury Goods & Jewelry, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lifesaving (and marriage saving)!

Reviewed 5 years ago

They are responsive, fix problems when they arise, they are excellent at walking you through what it is you need to do to achieve your task. It's been a life saver for me since I still have a day job and takes some of the nitty gritty record keeping off my hands through automations.

Pros

It's online and supports multiple sales channels. It pulls items out of my inventory and has been a life/marriage saver at tax time (I'm a sole proprietorship) and it's ease of use for tallying annual reports is fabulous. I do handcrafts so QuickBooks really is not designed for this industry.

Cons

The tech support is great and they work really quickly to get back to you in short time. In an ideal world, it would be 24/7, but their response time is great.