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Crew Control Logo

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The easy-to-use management software for managing your crews

(9)

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Crew Control Features

Features Summary

Functionality

4.7

/5

50

Total features

40

9 categories

Crew Control features

Accounting Integration
Appointment Scheduling
Billing & Invoicing
Calendar Management
Chemical Usage Tracking
Contract/License Management
Customer Database
Customer History

Common features of Electrical Contractor software

API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Automatic Backup
Billing & Invoicing
Calendar Management

Price starts from

30

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.7

/5

50

Price starts from

30

Per month

Total Features

40

Unique features

  • Chemical Usage Tracking

  • Irrigation Tracking

  • Equipment Management

  • Timesheet Management

Functionality

4.3

/5

5.6K

Price starts from

50

/user

Per month

Total Features

115

Features in Common

13

Unique features

  • Multi-Channel Communication

  • Lead Segmentation

  • Customer Segmentation

  • Sales Reports

Functionality

4.5

/5

2.7K

Price starts from

69

Per month

Total Features

144

Features in Common

35

Unique features

  • Local Moves

  • Job Costing

  • Commercial/Industrial

  • Project Billing

Common Crew Control comparisons

Crew Control logo
Jobber logo
Crew ControlvsJobber
Crew Control logo
ServiceTitan logo
Crew ControlvsServiceTitan
Crew Control logo
Housecall Pro logo
Crew ControlvsHousecall Pro

Reviewers who mentioned features said:

mc
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matt c.

Consumer Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Loving Crew Control

Reviewed 3 months ago

Absolutely fantastic! I would recommend and have recommended this to others. The text message alerts to customers as a reminder is what our customers like the best.

Pros

Price is excellent. The customer service is the best I have ever encountered. The options as the constant addition to new features is always a plus

Cons

There are some things that I look forward to having available with Crew Control but, they are always welcoming to suggestions.

Vendor response

Matt, Thank you for your glowing review of Crew Control! We're thrilled to hear you love our pricing and top-notch customer service. Your feedback on our text message alerts is much appreciated! We're committed to continuously improving and adding new features based on your suggestions. Thank you for choosing Crew Control over QuickBooks Online. We're here to provide you with the best service at an affordable price.

MF
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Matthew F.

Construction, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great program

Reviewed 2 years ago
Pros

Schedule works great. Works well in mobile devices.

Cons

Invoicing/billing is very time consuming.

Vendor response

Matthew, thank you for the honest review and specific feedback based on your experience. Our team is always interested in hearing about the user experience and how we can make improvements. Happy to see that you're having success with scheduling and using Crew Control on mobile devices. Please let us know if you're interested in a short conversation to share more detail with us! Thank you.

DW
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Donnie W.

Environmental Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Nimble and Communicative

Reviewed 4 years ago

[SENSITIVE CONTENT HIDDEN] has been nothing be amazing. He is constantly updating and improving. The amount of changes that have happened since I started using the program are insane. If you have an idea, a question, or a change or a better way of doing things, you can just reach out, and he will either walk you through the process, update the program, or figure out a better way to solve the problem.

Pros

I can see all of the jobs that I have, drag and drop them into the slots they need to go. It lets me have an eagle-eye view of the work that needs to be done, and with ease (on both desktop and mobile) plant that job where it needs to be. I can update on the fly, and dispatch quickly, and the changes are immediate. The crew doesn't get bogged down with notifications, the new schedule is just automatically on their devices.

Cons

Like all programs, they are only as good as the information you enter. It was timely entering all of our customer's jobs, but they solved the issue of having to enter all the individual customers by allowing you to pull from Quickbook's; so, that saved us a ton of time, and with their recurring job feature, you can set it and forget it on weekly/monthly/etc jobs. l

CB
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Carly B.

Construction, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Crew Control Review

Reviewed 2 years ago

Our organization is much more productive and organized thanks to Crew Control

Pros

Organized, professional way to communicate with our crews and direct individuals to where we need them. Very user friendly and convenient.

Cons

It would be beneficial to have more friendly reminders for the guys to remember to clock in/out of a job, like a reminder text that they haven't done it after the estimated amount of time designated. Testing ability or troubleshooting options for the employees that simply do not receive the text messages.

Vendor response

Carly, thank you for a taking the time to share specifics in your review. It really does help us better understand our customers. So glad to know Crew Control has helped your org become more productive and organized and that everyone is finding it easy to use. Excellent suggestions and ideas around reminders and job tracking features. We'll be sure to share it with our product team and you can always connect with us to share more. Thank you.

MB
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Michal B.

Environmental Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User Friendly Software

Reviewed 4 years ago

When i made first contact with the company there was never a time that I felt pressure to purchase. I loved the fact they truly want to hear my feed back. The personal attention and feed back was priceless. This company truly knows Landscapers/Snowplowers needs and the functional system needed to run a successful day with multiple crews and hundreds of Clients.

Pros

I like how simple the software is to use. There was less than five minutes of training with our employees. I liked the fact that we did not have to purchase any equipment all we have to do to dispatch is to send a text message to the crew leader's own cell phone and they would have their work orders for the complete day. I like the fact its in real time so you can see what your crews have completed through out the day and you can add and take away work order through out the day as changes come in. I don't have to interrupt our employee's production to discuss change in their day the software does all that for you.

Cons

I can not think of one thing about the software that I dislike.

GM
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Gary M.

Construction, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly recommended product for landscapers and lawn care professionals.

Reviewed 2 months ago
Pros

Crew control makes communication with our clients simple uniformity. It allows our text in the field to alert our clients when they're in route or when their job has been completed. It helps us budget and save time on job sites and track performance of our staff. It allows us to send quick easy estimates from the field. House receiving payments in a timely fashion.

Cons

Anytime we have ran across a feature that we think would work better for our business we send in a future request they review it and if it is beneficial as a whole they make changes and updates to their site to help all customers so at this time we're currently is not something that we like the least about. Other than photos being more accessible to other crews in the field and staying with the property versus currently you have to download them from each site.

BM
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Benjamin M.

Environmental Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Functional

Reviewed 3 months ago

Overall, I've had a good experience with this program. It's made my planning and scheduling of the work much, much easier and quicker than the old pen-and-paper method I used to use. I no longer have to keep all the houses and scheduling in my head and now have a nice calendar view for all of our jobs to be done.

Pros

This service was exactly what I was looking for. I run a landscape maintenance company, and we provide weekly service to roughly 200 clients. This program allowed me to set up reoccurring job cards for each client, and allowed me to split the clients amongst my crews. I can easily see the progress of my crews throughout the day which is crucial for me. I also was looking for a program that would optimize...

Cons

I would like things to be a bit more customizable. There are various functions I would like to be able to do specific to the way I manage things that aren't possible with the current program. I would like an offline mode to be incorporated into the program as well. With everything operating on a website, if the guys don't have service at a house, the time won't log and it will sit on the job card window until they get service.

Vendor response

Benjamin, Thank you for sharing your experience with Crew Control! We're delighted to hear that our service has been exactly what you needed for your landscape maintenance company. It's fantastic to know that Crew Control has streamlined your scheduling process and allowed you to efficiently manage your crews and client appointments. We're thrilled that features like recurring job cards, crew progress...

LL
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Louis L.

Facilities Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ease of Use

Reviewed 3 years ago

1. The software allows me to modify schedules to meet customer change requests or weather delays. 2. The ability for crews to see next day work from the current day dispatch text allows them to start on next day tasks if time allows. 3. Customer support is very responsive and professional

Pros

The ability to Drag & Drop Jobs from different crews within a work week.

Cons

Crew Control does not have a Monthly View Function

Vendor response

Hi Louis, Thank you for your feedback! We're pleased to hear your finding Crew Control easy to use and enjoy the drag and drop functionality. Your comment on a monthly view function will be shared with the team. Stay tuned for future updates, feedback like yours is what improves our software.

KN
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Kyle N.

Consumer Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Scheduling is a breeze

Reviewed 4 months ago

I would say my overall experience has been very good especially when I used to manage multiple crews. The pictures can be seen in real time that a crew will take on a job site and send through the app.

Pros

I used to be against the online software management and used the ole pen and paper for everything. I saw this software in a industry magazine and decided to give the free trail a try. I am so glad I made the move as this has made management tasks easier than before. No more paper trail to go through trying to find information on clients.

Cons

I wish the customer service sometimes had a live person to call instead of through chat. With always on the go running a business. a phone conversation can be easier than chat.

Vendor response

Kyle, we are glad to hear that the Aspire platform has made task management much easier for you. Thank you for your continued partnership and trust.

BH
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Bill H.

Facilities Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Bang for Your Buck!

Reviewed 5 years ago

We were using an Excel spreadsheet for several years to keep our customers serviced. Our crews would do bimonthly services weekly and weekly services monthly. It was always a mess with unhappy customers and even cancelled services. We researched a lot of scheduling software and the common denominator was 'complicated and expensive' Crew Control truly has been a life-saver for our maintenance operations. Our crews are operating more efficiently, we are not missing the 'extras' invoicing and our customers are happy! Trust me when I say it is the best money spent!

Pros

If you are looking for a simple and cheap software for scheduling crews this is it! Most software we reviewed were weeks or more getting setup and crews trained. Just too complicated and expensive to trial and error. We truly loaded all of our data one day and the next day started our crews with a two week trial but they were up to speed in about 3 days with not errors. Our crews love it, we love it and our customers love the fact we are not missing services! I know we saved the monthly crew fee the first week...possibly day with the simple efficiencies of keeping crews pointed in the right direction 100% of the time!

Cons

I cannot say there is really anything we like least since we know the program is growing and all of our immediate needs from support have been met. We have made suggestions of additions or changes and wait a week or two and the guys at Crew Control seem to roll them out! We are excited for some of the planned updates such a more advanced reporting.

Vendor response

Thank you, Bill! We appreciate the kind words and glad you are benefiting from our program.

WP
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Will P.

Facilities Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great daily work tracking for landscape operation

Reviewed 7 months ago

We have been very happy with crew control and will continue to use it. Nice to see they update the program pretty often and it seems as if they do actually listen to user feedback.

Pros

Very fast and easy setup and onboarding. Easy to access via tablet, computer, and employees phones. Daily time clock in/out, work route and schedule, etc. can all be accessed through an email to each employee.

Cons

Mobile app could be a little better. Need a way to track PTO, sick days, etc. for employees.

JN
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Jeff N.

Facilities Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great but could use a free adjustments

Reviewed 2 years ago

I have been much more efficient. The biggest help is the automatic customer notifications and the schedule being made for the entire year.

Pros

I really like that my schedule is set for the entire year and that it automatically sends texts to customers

Cons

I really want to be able to map all of our customers and build routes from that map. I also want it to record completion times and dates when the job is complete. If I get behind a day it should record the date when the service was done not when it was scheduled.

Vendor response

Jeff, thank you for the review, the positive comments and the feedback. We're so happy to learn switching providers has brought you efficiency and confidence. And, we are always open to feedback and new ideas from our customers. We'll be sure to share this aspect with the product team, around schedule date vs service date vs completion date and when it was viewed. Please reach out to us if you would ever like to share additional details. Thank you!

TP
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Thomas P.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Effective for Scheduling

Reviewed 3 years ago

It's been a HUGE time saver this past year. No more papers in the morning with "google map" printouts and written instructions. Crew likes knowing what they are doing first thing without me coming in and explaining everything. I can prep the day or days before and set everything up.

Pros

Simple to use and implement immediately. Easy to drag and drop jobs. Perfect for lining out the day's work for multiple crews, with instructions. Able to change schedule on the fly (add, skip, remove jobs, etc.) EXCELLENT personal service with regards to any questions on functionality and suggestions for changes

Cons

Had to manually enter all our customers from QB desktop which was not fun.

Vendor response

Hi, Thomas! Thanks for your feedback. We're glad to hear how much you like Crew Control's scheduling functionality, time saving features, and easy implementation! We do plan to add an Excel import to make it easier to add customers for users not running QuickBooks Online in a future release. Thank you for sharing your experience!

TS
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Taylor S.

Consumer Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wish this was here 5 years ago

Reviewed 5 years ago

Customer service has been key for me, I had been looking for a system ever since I stepped up and helped with getting work orders for our Crews. We had over 250 properties WEEKLY that I had to hand write. We tried a different system for 1 year and it was over priced, super complicated for both the admin and user, and the customer service was non existent. Needless to say the first time we got on...

Pros

Super user friendly for both the admin and the user!

Cons

I only wish that we could use this for other departments (Human Resources. Etc.)

TH
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Tripp H.

Environmental Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Organized scheduling and less stress

Reviewed 5 years ago

Crew control has been great for us. The ability to plan ahead, prepare better for our jobs and be sure they all get done more efficiently was a big step in the right direction for us. Crew Control has even allowed us to accomplish more without hiring another manager. Crew Control has become our “whiteboard schedule” at the office, but now it is with us all the time. No need to take a picture of the whiteboard when leaving the office.

Pros

The software is easy to use, goes with all of us everywhere we go so when we need to make changes, we can make them immediately. Because it is easy to provide details and send photos for each individual job, we have less confusion, quicker response to customer requests and less call backs. Implementing this into our daily routine was well received with little to no resistance by our crews. Let’s face it, crews typically don’t like change, but our crews have liked this change. No need to carry paper schedules and no lost revenues due to the electronic paper trail on everything we do!

Cons

There isn’t anything I really don’t like. There is always little things that can make processes better, but the good thing is the owner is taking any feedback we have and working towards making it better than it is.

AQ
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Austin Q.

Environmental Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use, nice features, overall great for mobile

Reviewed 4 months ago

It does what i need it to do and love it

Pros

Being able to communicate with the customers using automated texting. Great way to be able to communicate quick and easy.

Cons

Only con I see is that you cant fully customize the automated text. And the fact that scheduling jobs like snow removal thats on a very irregular schedule is challenging because you have to manually input each person every time.

Vendor response

Thank you for the review, Austin. We are glad to hear that Aspire makes communication with customers quick and easy.

BM
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Brian M.

Facilities Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy way to share the route schedule and details of the service to the crews

Reviewed 3 years ago

The software is easy to use and visually helps understand what the schedule is for each crew each day.

Pros

That the software automatically texts the crew leader a link for the schedule/ service for the day and its Espanol.

Cons

I know it is still in the works, where we can create one-time jobs but a schedule for multiple days. Other than that, the software is good.

Vendor response

Hi, Brian! Thanks for your feedback. We're pleased to hear you're enjoying Crew Control and have found it easy to use. Updates to scheduling one-time jobs for multiple days (and many more exciting new features) are coming soon. We plan to have this ready during the first part of the year. Stay tuned!

CR
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Clarke R.

Consumer Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Perfect Software

Reviewed 3 years ago

The overall time savings frees up myself and my staff to focus on other activities from sales to customer service. Plus savings on ink and paper products is incredible.

Pros

This software offered us the ability to move from paper and whiteboard scheduling company wide saving us hours of tedious work and tons of paper and ink from printing out daily work schedules for 14 crews.

Cons

Actually, we haven't come across very many issues with the software. Those that we did encounter were minor and quickly resolved.

Vendor response

Hi Clarke, Thank you for your feedback! We're pleased to hear that Crew Control has enabled you to move from pen and paper, saving both time and money. We are flattered to be referred to as "The Perfect Software!"

LC
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Leslie C.

Civil Engineering, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Product

Reviewed 2 months ago
Pros

keeping my crews on track in real time

Cons

hours on site re sometimes hard to track

Vendor response

Leslie, Thank you for your review of Crew Control! We're thrilled to hear you find our product amazing for keeping your crews on track in real time. We appreciate your feedback regarding the tracking of hours on site. Your input helps us improve our service. Thank you for choosing Crew Control. We're here to support you and your crews every step of the way.

CC
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Carl C.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Crew Control

Reviewed 2 years ago

Customer service has been very good

Pros

We like the ability to dispatch technicians and to capture timely photos back throughout the day

Cons

Reports and search could be better for us to look back at completed work.

Vendor response

Carl, thank you for the review and positive comments. Happy to see that you and the team are getting value from Crew Control. We are always open to feedback about the user experience and product ideas, so please let us know if you'd like to share details with us. Thank you, again!

PB
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Phyllis B.

Facilities Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Value

Reviewed 2 years ago
Pros

Mapping and scheduling, making changes,

Cons

Moving jobs online, response time when help needed (not as good as before Aspire purchased.)

Vendor response

Phyllis - thank you for the review. Don't hesitate to reach out to us with any feedback or any needed support.

CZ
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Cindy Z.

Construction, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly Recommend - Will make YOUR work life easier!

Reviewed a year ago

Wonderful thus far

Pros

Crew Control provides an easy way for us to flawlessly schedule our service calls. Ease of function and the dispatch system has lead to better communication with our service techs. We can see where they are in real time and submitting reports after the call is 100 times better! Thank you!

Cons

I would like to drill down on the information a little bit more. Invoicing and Billing.

Vendor response

Cindy - Thank you so much for the great review and thrilled to see work life getting easier with Crew Control. We're always open to feedback and ideas, so if there are any specifics you can share about drilling into more details, don't hesitate to reach out. Thanks!

ER
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Ed R.

Construction, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review

Reviewed 3 years ago

Outstanding

Pros

Ease of use and customer service are top notch. [SENSITIVE CONTENT HIDDEN] is always open to new ideas

Cons

Can’t carry jobs into next day. Must create new job card every time

Vendor response

Hi Ed, Thank you for your feedback! We're pleased to hear that you find Crew Control easy to use and enjoy the customer service. Your comment on carrying jobs from day to day will be shared with the team. Stay tuned for future updates, feedback like yours is what improves our software.

AK
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Alec K.

Architecture & Planning, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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scheduling

Reviewed 4 years ago

this has made my communication with my crews much better. with real time instructions and adjustments, it has made communications with employees much smoother and quicker.

Pros

easy to use and love the constant updates

Cons

i would like to see more color to differential services and products.

AS
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Anabel S.

Construction, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Crew Control

Reviewed 5 years ago

Great communication with customer service. Constantly listening to issues/changes needed for improvement. Great to work with.

Pros

The Software is very user friendly, easy set up.

Cons

Not available as app and mobile site was limited but have seen improvements since.