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WORKetc Pricing

Pricing overview

Value for money rating

4.6

/5

85

Price starts from

78

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

14-day Free Trial - No Credit Card Required

Starter: $78/month for up to 2 users.

Team: $195/month for 3 users; additional users $49/month.

Foundations: $395/month for 3 users; additional users $59/month.

What users say

For any business owner the investment you make is worth it. It pays for itself times ten and much more if you would like.

J

Jason

I will definitely recommend worketc to small companies that don't have a huge budget to spend on softwares.

CL

Cyntia L.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WORK[etc] connected our disconnected teams

Reviewed 5 years ago
Pros

The project management component of WORKetc has been indispensable. I work in the healthcare industry and we manage outpatient programs at hospitals. My team is responsible for implementing new contracts and then we pass them over to the operations team for ongoing retention and support. With WORKetc we've been able to organize our new build and/or transitioning of programs into our organization well...

Cons

The integration with Gmail isn't amazing. It works but you have to really know exactly what you are looking for within WORKetc to be able to connect the email with the appropriate customer. The system can get pricey if you have corporate based users that don't interact with clients often enough to give them an account. For example, our media team creates customized videos for clients on an irregular basis, so paying for them to be in WORKetc all the time doesn't make sense. It would be nice if there was a way to setup tiered levels of users to account for irregular users.

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  • Ease of use
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It just makes day-to-day things easier!

Reviewed 7 years ago

We've been on WORK[etc]'s platform for over 2 years now and it's hard to imagine how were keep communications with our clients and employees organized before with just emails and hand written notes! WORK[etc]'s value lies in the cross-integration of all assets, including Contacts/Companies, Support Cases, Tags, Notes, Timekeeping and Discussions. What is great about WORK[etc], is that even if you don't use all of their features, the entire system is very a la carte where you can pick and choose what you need to use, but it all works fluidly together as one. For example, we haven't used the Financing area to bill clients as it's done through our parent company, but we do use the Expense tracker for reimbursements, which is nice to have a digital record of.

Pros

The search feature WORK[etc] offers is probably the most useful and powerful tool in the system. It allows you to quickly find what you need to search for through every department in the CRM. Other nifty features are the numerous third party apps that allow you to utilize and take advantage of WORK[etc] through programs such as Outlook, Evernote, and other communication tools so that everything is tracked through WORK[etc] without additional effort. Customized Web-forms and Campaign features allow you to mass capture information and easily communication with clients without having to fuss with your regular email.

Cons

One big feature we would like to see from WORK[etc] is a client proofing system. Since we are a heavily graphic-based company and send numerous graphic assets to client at a time, it does get tedious having to upload attachments to an email in WORK[etc] where it allows you only to upload one at a time. A feature that would allow us to mass upload assets into a 'ticket' or even the customer portal, where the client could give live feedback would be a great addition to WORK[etc] and would definitely make WORK[etc] a forerunner in the CRM market that appeals to proof-based companies.

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You will not find a more supportive platform.

Reviewed 7 years ago

I'll apologize for the lengthy review in advance, but hear me out. My company is small...7 employees, but growing. We rely on technology to help us serve our clients better while managing a very complex set of compliance requirements (on a daily basis) to meet regulatory demands. We needed a system that wouldn't force us to change our work flows to conform to theirs. We've found that with WORKetc. On...

Pros

The support is second to none Complete linkage between data fields Adapts to YOUR workflow, not forcing you to use the systems The custom field options are amazing.

Cons

The UI could use a little "feng shui", but I know that's on the roadmap Honestly, I haven't found any true cons yet, but I'm looking!!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Used daily by the whole team, making us more accountable and accurate.

Reviewed 5 years ago

Smooth workflow requiring fewer people. Greater accountability and greater accuracy. High standards are much more achievable. Knowledge Base (KB) allows for sharing the "why" of our standard operating procedures, not just the how. Project Templates are custom for us, and allow us to consistently do the job right, while not having to 're-invent the wheel.'

Pros

Customizable as can be, and multi-functional. Takes far fewer people to do a job that it did before Work[ETC], in less time, with better results. Work[ETC] replaced about nine different "silos of information" with one solid system - offering much better documentation of our work, as well as accuracy, to boot!

Cons

Takes real work and a dedicated professional owner or manager to even begin to get the full value Work[ETC] offers. That's okay, because the payback on time invested is at least 20x, sometimes 40 or 50x, long term ... with better results.

Overall Rating
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  • Ease of use
  • Features
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WorkEtc All-In-One CRM

Reviewed 8 years ago

Everyone knows the concept "best of breed" and typically vendors that focus on being best of breed for their flagship product will be more successful than one that offers an All-In-One product. The reason is that its hard to be best of breed at everything so they end up being best of breed at none. WorkEtc is an exception to that rule as they have incorporated enterprise wide information management...

Pros

All-In-One and does it well Cost Google Apps Integration Complete Customer Life Cycle Management Time and Expense Tracking with Export

Cons

Sometimes to many features and too much flexibility but they have made some UI changes lately that have helped out a lot.

Overall Rating
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Flexible, easy to learn and awesome user guides

Reviewed 7 years ago

I am the office manager of an IT company. During the past year our company started growing and with that the need to have a way of keeping track of everything that happens within the business from a customer database, support tickets, invoices, time spent at each job. We looked for months at many other solutions, some that were a nice but out of our price range and some that were lower priced, but didn't really solve any problems we currently had. We wanted a place that could do it all and could integrate well with Gmail and google environment. We also wanted the ability to access the system via mobile devices (cell phones). We found our answer in worketc.

Pros

Awesome user guides that are easy to understand. The videos are amazing, it's like being in class with a trainer. The interface is quick and it just "makes sense". I love that everything can be interconnected and never loose sight of what's currently going on. We love being able to have a "queue" with our support tickets and know what the stages of each ticket. Flexibility to morph the system to our own needs.

Cons

Perhaps one of the pros could be a con. The system is so flexible that sometimes it's hard to decide what tags to create, how to use certain features like discussions vs. notes. I don't see it's as a terrible con, but it does take some time to figure out how to best utilize the system to the company's benefit. The mobile apps are still in what I would consider a "green" stage, where there's room to make them better. They recently released the iPhone app and it's easy to use. It's night and day compared to the Android one. I'm sure soon both will be great.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great CRM, Highly Respected

Reviewed 5 years ago

​ I love the timesheets they really help me keep organized and make me feel better about what I have done in the day. We use the support ticket feature the most and I couldn't see being able to do my job without it. It allows us to stay organized, upload attachments and make sure we're not stepping on each others toes. If I ever branch off and start my own company I'm definitely going to make sure I have this service. ​We use it heavily in the support department because of the support ticket feature. The product development department uses it to meet project deadlines. Overall it keeps us all on track so that no two people are doing the same job, and lets us know where others are at on their work. ​

Pros

​Timesheets, support tickets, customer contact management, project management, customer portal and creating surveys ​

Cons

Pricing options, original mobile app environment felt crowded

Overall Rating
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  • Ease of use
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CRM? or life saver?

Reviewed 8 years ago

As a business development and technology company, we were looking for something awesome that would help us track expenses specifically to a job, manage projects no matter the size, and help us stay organized, while billing appropriately, too. Work[etc] did all of that, and more, for us. It’s a very comprehensive and in-depth CRM and business saving software that tracks your subscriptions, gives financial...

Pros

Tracking, Billing, Managing Products and Projects

Cons

Inability to bill projects in stages.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Finally - A CRM that works for us!

Reviewed 5 years ago

We are a 2-person company that needed a single tool to manage both support tickets, a deal pipeline and project management. After trying literally HUNDREDS of so-called 1-stop CRMs, Work[etc] was the ONLY tool that actually delivered on what it advertises. The quality for the price is second to none, and it's pretty easy to use. There are a few things that could be better, but the development team is committed to improving their product over time. We're looking forward to future planned enhancements. Oh, and I should mention that there IS a mobile app, which many CRMs don't have. I don't use it much, but it's pretty good.

Pros

It really is a one-stop-shop for managing customers, deals, projects and support tickets. It has great integration with Google (GSuite). We have significantly lowered our individual emails with tickets and inquiries going directly into Work[etc]

Cons

The integration to Xero (accounting/financial software) isn't as good as it could be.

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work[etc] has surprisingly strong project management features of a combination product.

Reviewed 7 years ago

We were highly impressed by the capabilities that work[etc] has built into its project management module. It represents a tremendous value for a SMB entity that needs an integrated solution. It compares very favorably vs. the leader in the space which had been our "go to" in the Google for Work Ecosystem. If we have more sophisticated needs, we would jump to another product which supports Agile, Scrum...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
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Worketc continues to change our business

Reviewed 7 years ago

As a business that is rapidly growing in terms of the clients we serve, the number of projects we deliver and the complexity of those projects we urgently needed to get a Quality System up and running so everyone knew their role in the business, their tasks and how that aligned with everyone else. Worketc was a perfect adjunct to our Quality System allowing us to flexibly construct a model that met the specific needs of our business and our clients. It works not only for senior management, however, for all of our sales, development and support teams.

Pros

Flexible architecture. Wide range of capabilities. Reasonable cost.

Cons

Would like to see some decision making capability in the forms. Also some more intelligence in the form creation process which is a bit too reliant on our team at present.

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One unique app to organice my business flow

Reviewed 7 years ago

The best part of Worketc is that, in one app the whole business process of our engineering company can be integrated. Pre-sales (newsletters) and web forms, sales, service production, billing and after sales service. We've been using WorkEtc for 5 years now, I've been looking during this period other tools, just to make sure it was the right selection, but I couldn't find any other tool that does...

Pros

No pros were added to this review

Cons

No cons were added to this review

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  • Ease of use
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Consistent Consultancy

Reviewed 9 years ago

I've been using WORKetc for four years now and have watched it's continued evolution into what I now consider to be a critical tool for running my business consultancy business. WORKetc doesn;t just manage my customer relationships, it ensures that I can run multiple projects, provide customers with support, share work and communicate across teams, track sales leads, manage my finances and get more sleep too!

Pros

- Has all the tools I need to run a business providing multiple products and services. - Easy to understand interface - Excellent support from the WORKetc team - Great API integrations - Affordable (Ssh don't tell them)

Cons

- Gmail integration good, but doesn't yet auto-mark emails as read in WORKetc dashboard.

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Good option if integrating various apps is your main pain point

Reviewed 12 years ago

This is a very comprehensive suite of must have services that include CRM, collaboration and billing. Each individual service offer a comprehensive set of features. It compares well to other integrated solutions such as Zoho or Salesforce.com and offers more than single function products that only do invoicing, time tracking or CRM.

Pros

Well thought pricing model that allow to add more users at a reasonable cost Easy to use with Web 2.0 style for all product components The billing part of the tool, quotes and invoices, is particularly easy to customize

Cons

No cons were added to this review

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Awesome software

Reviewed 6 years ago

I like this software because it is very easy to use and you can do many things with. It's like many software integrated in one. My favorite feature is project management. It's kind of like using MS project but in more simple. I think this software is good value for money and awesome for small start ups that don't have a big budget to spend in software. Moreover, there are many videos to train you and to help you understanding every feature of work[etc].

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
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Best CRM System out there

Reviewed 9 years ago

Work[etc] has been the best change our company has ever made! We love the efficiency of the system, the ease of use, and the ability to manage all our client data in one place making us more effective and helping us maximize our profit!

Pros

Project management, easy to use and earn, great pricing, client management and data all in one place.

Cons

They don't have a Work[etc] space shuttle yet. They have everything else but not that! ;)

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So Thorough

Reviewed 7 years ago

We really love WorkEtc. We are relatively new to it. We did a TON of research before committing. We have grown to a staff of 9 and wanted to get with a program that would allow us to grow to 100. WorkEtc can easily handle that. It's also worth the expense. Every month we stop things from falling through the cracks that otherwise would have.

Pros

thorough, support tickets, invoicing

Cons

It is a little expensive, but for us it PAYS FOR ITSELF.

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Love it!

Reviewed 8 years ago

So glad to have this all in one business platform that keeps us covered from lead through support

Pros

-Cut down on a bunch of apps -better idea of what our customer history is

Cons

UI is a little dated Pricing is a bit steep

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I use this online tool to manage projects

Reviewed 8 years ago

If you just got your project management certificate or you have a complex project to manage and a team in several locations, just go for this tool.

Pros

Flexibility and cost

Cons

No cons were added to this review