Stock visibility was our biggest challenge. We are still learning and our business is quite complex. WMS has enabled us a level of visibility that we have never had before.
The ability for the business using WMS to be able to track every piece of stock across multiple sites as well as track both agency and retail quotations and orders. WMS is a solution that saved the organisation from spending a six figure sum for a custom package. It also integrates into our current financial systems as has room to grow as the business grows.
There is really nothing I can think of that is missing. Our experience so far has allowed us to add customised features as needed to suit our needs.
Likelihood to recommend: 8/10
It has given us the ability to integrate MYOB with a Warehouse Management System.
- Easy to use once you understand the system - It gives us the ability to integrate MYOB with a Warehouse Management System. - Integration between cloud based and server based applications.
- Unable to have multiple windows open at the same time. Specifically we are unable to access important information such as customer reports, item list and New Sales Order at the same time. - Stock transfers are convoluted, and we are only able to do 1 item at a time. - Special pricing doesn't show the profit margin per line. - When confirming sales or purchases there should be an option to email reports. It would be handy if there was a script to open the email program, not just composing an email that sit in the outbox until the email program is manually opened. - It would be great if there was more specific information on customers. i.e list of lines a customer purchases with the last time they ordered them, last purchase price and product margin; customer gp for the last 3 months - Would be good if it had an integrated email client
Likelihood to recommend: 7/10
Something that i think even suprised Datapel was that when we choose Datapel - we had a two week window to implement - I didnt think they thought this was possible, as software is uniquely adapted to your requirment! They arrived on the day of our first pack off, and be it only in a skeleton fashion - everything worked and we could collect and send the data required! Then over a few months they refined the process to be more automated, Still some work to be done on other areas as we develop our knowledge within using the system.
Firstly we needed the easy integration with our Financial system, Secondly we had some unique requirments in terms of capturing and sending all the Xml data of site daily. Thirdly it has the scope for us to expand and utilise more functions interms of MRP. We have a way to go but Datapel have enabled us to use componenets we need now and we are working on establishing a plan to continue on this journey.
Dash board is not updating very well and would be nice if i could adapt this to something more meaningfull
Likelihood to recommend: 10/10
We find response to our queries is extremely slow. Queries get passed from one person to another and requires constant follow-up by us to resolve any issues.
Easy to raise POs and sales orders. Accurate tracking of inventory
Reporting options could be better Very limited features for recording information although we do have an earlier version of Datapel so maybe it has improved
Thanks for your review - you are correct - the version you are on is a little old and we are not able to help customers using versions of our system connecting to unsupported Accounting Software - which have been out of cycle for a few years now.
We have put through a few requests for your system to be upgraded - but will try contact your team again ASAP to see if we can connect with the right person to get you on the latest and greatest WMS edition.
We will be in touch soon...
Likelihood to recommend: 5/10
Easy to use, information easy to find, Sales numbers matched Purchase Numbers which made searching easy.
There was no problem with WMS, it served the function we needed it for.
Likelihood to recommend: 9/10
Contact Datapel WMS for pricing information.