DEAR Inventory Comparison

Overview

DEAR Inventory is a cloud-based, inventory and order management application for SMBs which offers a complete back end management...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$199.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

109

81

13

6

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

It is a secure program, no bugs, excellent logic & layout, amazing customer service. They are also open to suggestions and also improve the user experience and add new features constantly.
We have seen businesses of all sizes and natures effectively use DEAR to streamline their processes and gain important insight into their inventory management.
We also just started keeping some inventory in another warehouse, so the ability to keep track of that through dear is nice. Also the B2B portal has been a nice addition to our company as well.

Cons

If they excel at anything, it's making their website look pretty -- although I have my complaints about poor functionality of the website as well. TL;DR -- Would not recommend to my worst enemy.
Right now we have customers ordering SKU's and Dear changes them into something indiscriminately. We've lost at least $200 dollars in shipping the wrong items because of the system errors.
This can go for weeks at a time causing massive frustration for my staff around the country as well as disruption to my business.
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features79
  • API
  • Account Reconciliation
  • Accounting Integration
  • Accounting Management
  • Application Integration
  • Asset Management
  • Automated Billing
  • Automated Sales
  • Automatic Adjustments
  • Balance Sheet
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Bill of Material Analysis
  • Billing & Invoicing
  • Bills of Material
  • Cash Management
  • Cost Analysis
  • Cost Estimating
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Customizable Categories
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Integration
  • Estimating
  • Expense Tracking
  • Financial Analysis
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Loyalty Program
  • Multi-Channel Management
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Multiple User Accounts
  • Online Catalog
  • Order Management
  • Order Processing
  • Order Tracking
  • POS
  • POS Integration
  • Permission Management
  • Product Data Management
  • Production Tracking
  • Production Yield Analysis
  • Productivity Reporting
  • Purchase Order Management
  • Purchasing Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Data
  • Real Time Monitoring
  • Returns Management
  • Sales Orders
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Serial Number Tracking
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Template Management
  • Third Party Integration
  • Transaction History
  • Transaction Monitoring
  • eCommerce Integration

Integrations

  • Total integrations30
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation