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DEAR Systems vs Katana Manufacturing ERP Comparison

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Overview

Category Leaders

DEAR Inventory is a cloud-based, inventory and order management application for SMBs which offers a complete back end management...

Category Leaders

Manufacturing ERP that gives you a live look at your business. Real-time master planning allows you to prioritize sales orders...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

325

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

292

5

4

3

2

1

149

108

20

9

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.7

139

5

4

3

2

1

111

24

1

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Contains the vast majority of required features to operate a successful e-commerce store. Nice layout, not too bulky, and sticks to what its good at.
The ability to customize reports in word is amazing. The team at Dear are still updating and improving the system.
DEAR is a fantastic system which will manage the inventory and sales/purchase process for various channels.

Pros

It is really great at helping us track our costs and meet our delivery standards. It connects natively to Shopify which is a big bonus and helps us pull for our orders more efficiently.
It's great to be able to log in on any computer without having to install software, and it's done an amazing job of keeping our inventory tidy and up-to-date.
We ran into a few hiccups at the beginning and the support team was very responsive and helpful in helping us remedy our issues.

Cons

Over the past 6 months this has gone from bad to worse. The odd hang, became frequent hangs, then time outs on the server.
Frustrating, unsatisfying and I have real worries about the ability for the software to keep up with my business as it grows.
Often times I do run in to a problem, either I entered something wrong and can't fix it, or I need a bulk operation done and need support.

Cons

It's still relatively young product and there are few features missing here and there.
A drawback is the inability to track shipping supplies, leaving those to be manually tracked for replenishment.
I've been working with manufacturing businesses for years, and for years I've lamented Xero's relatively weak inventory management system.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features149
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • CRM
  • Capacity Planning
  • Cataloging/Categorization
  • Change Management
  • Channel Management
  • Check-in/Check-out
  • Commission Management
  • Contact Database
  • Core Accounting
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • ERP
  • Electronic Payments
  • Email Marketing
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Retail
  • For Small Businesses
  • Forecasting
  • General Ledger
  • Gift Card Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Job Scheduling
  • Kitting
  • Labeling
  • Loyalty Program
  • MES
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketplace Integration
  • Material Requirements Planning
  • Merchandise Management
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Monitoring
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Planning Tools
  • Point of Sale (POS)
  • Prioritization
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Lifecycle Management
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Project Management
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Order Entry
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Recall Management
  • Receipt Management
  • Receiving Labels
  • Receiving/Putaway Management
  • Recipe Management
  • Recurring Orders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • SKU/UPC Codes
  • Safety Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Spend Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Traceability
  • Traceback & Traceforward
  • Transaction History
  • Vendor Managed Inventory
  • Warehouse Management
  • What-if Analysis
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features106
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • CRM
  • Capacity Planning
  • Cataloging/Categorization
  • Change Management
  • Channel Management
  • Check-in/Check-out
  • Commission Management
  • Contact Database
  • Core Accounting
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • ERP
  • Electronic Payments
  • Email Marketing
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Retail
  • For Small Businesses
  • Forecasting
  • General Ledger
  • Gift Card Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Job Scheduling
  • Kitting
  • Labeling
  • Loyalty Program
  • MES
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketplace Integration
  • Material Requirements Planning
  • Merchandise Management
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Monitoring
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Planning Tools
  • Point of Sale (POS)
  • Prioritization
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Lifecycle Management
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Project Management
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Order Entry
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Recall Management
  • Receipt Management
  • Receiving Labels
  • Receiving/Putaway Management
  • Recipe Management
  • Recurring Orders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • SKU/UPC Codes
  • Safety Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Spend Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Traceability
  • Traceback & Traceforward
  • Transaction History
  • Vendor Managed Inventory
  • Warehouse Management
  • What-if Analysis
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations52
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations21
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

DEAR Systems logo

DEAR Systems

Dear has helped us manage our stock levels for cosmetic manufacturing.

Reviewed 4 years ago

Being able to track batches from purchase through manufacturing to sale, and get a better idea of product stock levels.

Pros

Being able to track product from ordering to selling including manufacturing is great, there is not many options for software that includes manufacturing as well as pick and pack systems.

Cons

It would be great if the was an easier way to follow the pick pack process without printing paper, if you could see product remaining to be picked while picking the system would make paperless pick packing a breeze.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

DEAR Systems logo

DEAR Systems

STRONGLY advise against for manufacturers.

Reviewed 12 days ago

POOR. Impractical for unless you are only using Assembly BOMs, Production BOMs and Make To Order BOMs are not fully developed, problematic, and time consuming to operate.

Pros

The purchasing module is excellent for managing supplier backorders. Ecommerce integration is good.

Cons

EXTREMELY click intensive for production management. Strongly recommend against using Dear for manufacturing despite their claims.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

DEAR Systems logo

DEAR Systems

Robust ERP at a bargain price

Reviewed 3 years ago
Pros

Solid purchasing, manufacturing, sales, and inventory. Integration to Xero is fully two way.

Cons

No easy forecasting. Poor CRM integration. Confusing pricing on integrations. Weak b3b online sales system.

Vendor response

Hello Dan, Thank you for your valuable feedback. Now we integrate with Hubspot. You can use Hubspot to import/export customers without importing sales/products to use it as a CRM. To help our customers better we have revamped the pricing page (https://dearsystems.com/pricing-table/) and added more details to the subscription invoices. We have also added new functionalities on B2B. You can read more about it by visiting https://dearsystems.com/release-notes/ You can find out more about the integration by visiting https://dearsystems.com/integrations/ Best Regards, DEAR Team.